I was with this company for a year and they have gone above and beyond for me a couple of times…read morethroughout the year and with my move. There were a couple of hiccups and some issues and I made sure to take care of everything right away. I absolutely love the water. It's very clean tasting and I'll be using them again once I get moved!

I've had white water water service for 2 years now! The water is some of the cleanest and great…read moretasting water I've ever had! highly recommend this water company ! Thanks, Chris

We stopped using because it's gotten so expensive over the years. When I attempted to cancel my…read moreaccount, I was transferred to a different country and had to really peel my ears back to understand the gentleman on the phone. Amazingly they wanted to lower my price in half for 3 months and every time I said no the offer got better. After 5 tries to save me as a customer we were finally able to cancel the account. This left me with a bad perception of Primo, Sparklettes, whatever it is called now. Hidden fees kept creeping up. Head to a water exchange nearby instead.

Worst experience ever. I just started service with you, and when it came time to deliver my…read moredispenser and water, the delivery was rescheduled without any notice. Now, after setting up recurring deliveries, my order was canceled last minute and rescheduled to a time and day that works for you--not for me. This has been extremely frustrating and inconvenient. I'm seriously considering canceling my service if this continues. I would appreciate a prompt resolution.

Mike has been a great person to work with. We had to go to a water storage tank as our sole means…read moreof water for our family and animals and this man has helped in so many ways!!!! He is knowledgeable and takes his time to answer your questions and give honest answers. Makes you feel like he has know you for years. Thank God he was recommended to us!

Mike went over and beyond for me to get my pool going! I will Definitely do bussiness with him…read moreagain and I highly recommend this company. He is honest and eager to help!

I heard about Alka1 from a friend who said that if I just tried it, I would not go back to the…read morewater delivery service I currently used. He was right! This is a great, healthy product and the customer service is outstanding. The alkaline water is the best I have tasted. If you have water service through anybody else, let Alka1 show you how they are different. Highly recommend!

DO NOT DO IT! They are awful at communication! Their billing is so unorganized! I have been over…read morecharged, double charged, and they NEVER return phone calls! This place just wants your money! Every month is something new!! So many water companies in AZ, don't go with ALKA1

Awesome! On time. Professional. Great pricing on systems. Guarantee work. Call if you need…read moreanything. Mike and Jace were great.

Did not realize that it's been 4 years since our last water conditioner system! Called to schedule…read morea filter change and check up and they were able to come out pretty quickly. Adam was great, really professional and knowledgable. He even was able to come out earlier than the time frame which was really helpful. We upgraded out at least 7 year old system to a nicer up to date system with a 5 year warranty. Won't think about using any other company, these guys are great.

excellent water and wonderful company to work with. always timely reminder for drop offread more

I got my first delivery and dispenser last week...my early xmas present to myself...omg...my life…read morehas transformed. Its like I have a butler to have my coffee ready, boullion made and what is going to be the best is COLD water in the summer. I havent had that in thirteen years. The water tastes so good and after reading what is in the Casa Grande swamp water I had to do something.My only regret is that I did not order this decades ago....I am over the moon with my new water service. The customer service is remarkable and extremely friendly...the opposite of Arizona water who continually deny what is in my water and why it tastes so awful. When I did a zip code check of what IS in my local water I stayed up all night terrified of what I was drinking and did hours of research. I can now sleep at night knowing that what I am drinking wont kill me. There is no downside from my choice of using Rainbow Water & Ice. I get it delivered to my door and those five gallon jugs are HEAVY!!! The containers are cleaned thoughly, you pay no more than the water you would buy in the store, you dont have to recyclable or even use those terrible bottles but you can refill them with this great tasting water. I did all the research. Yes you may save a dollar at walmart but toting 200 lbs of water home is not fun. And when was the last time you got anything high quality at Walmart?

Garbage company! Garbage customer service!They are everything you can expect from a garbage company…read moreready to take your money for an overpriced service call. They perform poor product repairs and not willing to back their work on faulty repairs. Spoke with their office several times to rectify an ongoing issue. Left messages and texts with Kevin Holman the supposed go to customer service guy who as well never returns calls or respond to texts. Buyer beware when you do business with these clowns.

If you read the other reviews here, you'll see a very clear pattern billing issues, no…read morecommunication, false notices, and terrible customer service. I just experienced the exact same thing. I provided Culligan with my active card on file for automatic billing specifically to avoid late notices. My card was successfully charged last month with no call, no issue, no problem. But instead of honoring that setup, they continued calling me with "past due" threats and then escalated it to an equipment removal notice while STILL having my valid payment method on file. This is unacceptable and shows a major internal billing problem. Their team has already apologized in the past for calling me about payments that were not actually late and yet here we are again with removal threats for an account that was already paid. Reading the other reviews, it's clear this isn't a one-off mistake. It's a systemic problem with their customer service, communication, and billing accuracy. Great water maybe but the worst service I've dealt with. Customers shouldn't be threatened with equipment removal when the company has an active card on file and has already charged it. .