They were very friendly even explained everything to me so I would know how to use my device.read more

Stopped in to get my fire tv stick programmed. They appear to have there stuff together. They did…read moremy stick and showed me how to use it. It all took about 50 minutes total time. I'm at home using it right now looking good. Seams to work very well.

This place has nice floors! But Owner Kyle is such a nice and personable guy. We got the new iPhone…read more16 promax pre-order because it wasn't in stock and we got a great price for the device. They also a lot of in house phone purchase options. I highly suggest checking them out for true authentic service.

I had a great experience at the CPR Cell Phone Repair Mesa - N Power Rd location. I filed a claim…read morethrough T-Mobile to have the back glass of my iPhone 15 Pro Max repaired due to some spider cracks. I was able to schedule an appointment easily and dropped my phone off at 10 AM, and they had it repaired in about 45 minutes. It looked amazing, like new. The customer service was also excellent. Both gentlemen working on Saturday, March 21 were friendly, professional, and made the whole process smooth and stress-free. I would definitely recommend this location to others!

We had a terrible experience with this business. We brought our iPad in to have the screen repaired…read moreand were told it would take two days. Instead, it took six days, and no one apologized or acknowledged the delay. Now, just one month later, the home button has completely stopped working. It was functioning perfectly before the screen repair, so it's clear this issue resulted from their work. Unfortunately, they have refused to take any responsibility or offer any help. I would not recommend this business. Save yourself the frustration and go somewhere else.

Great customs service. Darryl is super nice and very knowledgeable! I had my iPhone screen replaced…read moreand all was well until I tried to use faceID. Darryl was happy to fix it and got it working again in a couple minutes. I guess iPhones are super sensitive and he said it was just a small sensor misalignment! My phone is good as new.

Within 30 minutes they had my phone fixed with a new screen and back in my hands. Very quick and…read morestellar customer service!

I am 80 years old and rely on COX to insure that I have reliable TV, phone and internet service…read more being alone and home most of the time this service fills my day and helps pass the time.. Nick, the store manager has helped me with my bill. looking for ways to save money. he represents COX at the highest professional level and always makes me feel that I am his only customer. He shows me unbelievable patience and takes the time to help me. I would never leave COX. thank you Nick for supporting this old guy. Mike Guintard

Christian was friendly, professional and efficient! Nick was great too! Their assistance was…read moregreatly appreciated and I encourage others to visit this location.

Sina responded so quickly and was able to schedule same day repair on my iPhone screen. So quick…read moreand kind when I met him. I was in a meeting when he came and did his magic with fixing my phone quick! Would recommend! Thank you!!

Kind, courteous, knowledgeable, speedy..more affordable than a new phone and store was stocked with…read morethe glass I needed for the repair!!

I've brought my Mac in the past to the Orchid and when I learned that I had another issue and could…read morenot troubleshoot it myself I decided to bring it in. They have two locations, one in Chandler and the other in Mesa so I went to my Chandler location on a Saturday morning to see what the recommendation was in order to resolve my iMac which was a "power up" problem. The issue was a common problem that could be resolved, but it required a part that needed to be ordered and that would've taken me out of commission for a couple days. The tech checked over with the Mesa store and they identified having that particular hardware available so I quickly headed over to and spoke with the agent and explain the problem and issues that I was having and he to believe that that may be the root cause. They provided me what the cost and labor of the repair would be upfront and told me that they literally could have it done within the same day. I knew they had limited hours on Saturday but the fact that he said it could take anywhere from an hour to three hours let me know that they were willing to stay behind in order to accommodate me as some of the content that I need it was recently changed within the last 48 hours and not properly backed up (yeah that's my fault) While running a few errands I got a phone call letting me know that was the issue and that repair been completed. I quickly made my way over to for pick up. I'm back home and powering up my computer was no issue and everything is running just as it was previously the other day. One of the things I like about the Orchard is that they do have available equipment and hardware on hand to do the repairs that are needed but they also let you know about other alternatives that could be done if you're looking to upgrade or move in a different direction with your Mac. No pressure sales but informative. If you no longer part of AppleCare and have equipment I highly recommend using The Orchard as your first line of defense as they have been honest and forthcoming and great when it comes to repairs and they do work at a reasonable price for owning a Mac. Special thanks to Carl for keeping me in the loop, explaining it all and most importably, getting the work done in a timely manner!!! greatly apprecite it

I was ready to take a hammer to my 21.5 inch 2019 iMac because it was so slow. Apps would also lock…read moreup. It was torturous to use. I've had older iMacs that were much faster. After taking it to The Orchard, Sparky switched the drive out to a SSD in two days. What a relief. It now runs four times as fast. It's literally like a new computer.

Repair was fast and affordable. Older iPhone model and had it done in hr. Thanks for the serviceread more

Ask about service for a desktop. Alan responded they do not service iphones. Never asked for…read moreIPhone service. Still said they are not interested. Was blown off without even wanting to know what they could have done. Very rude customer service