At lunchtime on 5 August 2022 and at dinner time on 15 August 2022 I (and a lunch partner on 5 August 2022 - the lunch partner happened to be my VA Licensed Clinical Social Worker who recommended my Service Animal), my lunch partner, and my Service Animal we're intentionally separated from other patrons in a dining room where no other patrons were present. My Service Animal was not allowed to accompany me to the Buffett, a violation of federal law. This happened the 1st time while accompanied by my Social Worker on 5 August 2022 and a second time when it was just myself and my Service Animal on 15 August 2022. On 15 August 2022, the employee sitting me loudly complained to the only other guests in the room about my Service Animal intentionally embarrassing me such that I was very uncomfortable causing me to feel compelled to get my dinner "to go". I was further embarrassed by another patron involving himself in the situation by suggesting I leave the restaurant. I ignored him while securing my Service Animal to a piece of furniture and going to select my buffet "to go" items WITHOUT being accompanied by my Service Animal. I attempted to explain ADA guidelines regarding Service Animals to the host and a woman who identified herself as the manager to no avail. Both women claimed they did not speak or understand English. As a result, I sent a copy of an article (assistance dogregistry.com/law_information/frequently-asked-service-dog-questions/) and a letter detailing my experiences at the restaurant to Shiqui Lin, CEO, and the indicated Registered Agent with the Georgia Secretary of State Corporations Division. Not only am I an individual with four qualifying ADA disabilities with a licensed mental health professionally recommended Service Animal, but I am also a professionally trained mental health practitioner with more than 25 years of professional experience, which includes experience with professionally recommending Emotional Support Animals (ESA's) and Service Animals (SA's) as well as advocacy for persons with disabilities requiring reasonable accommodations. I am familiar with disabilities-related city ordinances, and local, state, and federal disabilities laws. I also completed an online evaluation of the restaurant where I included the explanation that Service Animals are recognized by federal law not as pets, but as "working animals" that might be trained to assist their handler, for example, in an emergency situation such as anaphylactic shock requiring the Service Animals immediate assistance, which cannot be accomplished if the Service Animal is not present with the handler, thus, the necessity of the Service Animal being allowed to accompany the handler to the Buffett while selecting food items. I was so upset with the second experience when the employee sitting me embarrassed me by loudly complaining about my Service Animal to complete strangers and the other patron rudely suggesting I leave the restaurant, when I went outside to call for a Lyft ride, I left an envelope with $100 at the restaurant. When I returned, the envelope was gone. I have file an Office of Civil Rights complaint against the restaurant. read more