Friday, 7/1/22
Do not ever go to the Mae Anne Safeway pharmacy! EVER EVER EVER!!! & I'm serious.
I have been going to this pharmacy off & on for over 30 years.The pharmacist I knew for years, "A**", left last week. The new person/pharmacist Nazzy is a horrible, condescending person.
I get a certain drug every month for over 6 years at Safeway and over 10 years total. we have to see the Dr every month to be able to take certain meds long term. My most recent refill was sent in by my dr on 6/29. After my telemedicine appt I go to the pharmacy and told them I was there and I'll wait for my prescrip. I was told by the Nazzy person we no longer can get certain drugs every 28 days. This Nazzy person went on to say the longtime pharmacist "A**" is gone & she was doing many things wrong. She made it sound like "A**" was breaking the law. I've watched "A***" for years. She is very easy to get along with. Very nice woman. Hard hard worker. but the support staff out front make her & the whole pharmacy look bad. Nazzy went on to say she couldn't fill my scrip till Friday 7/1. I said I would be there this Friday (today) at 9 am & she said she'll be there at 8 to make sure it was ready. (lie). Of course I get there and Nazzy isn't there and I say I'm here to pick up. They say you have to wait one more day to 7/2. You have got to be kidding me and I got really really mad. All the years of putting up with the Safeway pharmacy treatment just made me lose it . I want to apologize to the workers but I will not because some of the workers that day are the very ones that treat me and the other customers horribly. The ones that really make me sad are the older people who don't understand what they are up against at this pharmacy. Such ugliness for no reason and Nazzy will fit right in. Nazzy is the new pharmacy mgr and they say she called in and had Benjamin and Sara say they called my Dr a few minutes before. They say my prescription is pulled and I need to go somewhere else. NO PROBLEM. I should have left this pharmacy years ago. They did not call my dr. or do anything. The sweet girls at my drs office got it pulled & moved me to Walgreens. I should have left years ago. The revolving workers at safeway pharmacy are put out if you ask them to help you & then they look at you like we're crazy for asking them to do their job. The turn over is very high. how can a business be run like this? They need a strong manager & "A**" was that but she was so overworked it was awful. She needed real help. Not people that are put out by having to help a customer, which is their job. You have this great pharmacist working very hard behind the scenes & all these rude workers that change every week or every day being the face of this great pharmacist and the Safeway pharmacy. My heart breaks for "A**" & I hope she takes a good rest and gets a new job where the company she works for supports her. "A**", at times over the years, would be filling prescrips and waiting on customers. Remember, look at other reviews here ....It's not just my opinion that the revolving workers they have out in front at the customer counter have horrible attitudes & treat people almost inhumane. I liked "A**" so we stayed. We should have left years ago.
I moved my prescriptions to Walgreens and as I sat & waited for my prescrip & watched the workers & pharmacists work it was such a pleasure to see nice people treating people humanely. Omg. The rotating Safeway pharmacy workers would never treat customers the way the Walgreens workers nicely treated customers and each other, their co-workers, including me. My scrip was ready in 30 minutes & I didn't have to feel guilty about coming to their pharmacy & bothering them like the rotating Safeway pharmacy workers make many customers feel.
Oh & Nazzy is wrong. Walgreens allows customers with certain kinds of meds to fill every 28 days. It's not illegal as that horrible Nazzy person said. read more