Kind of a weird Walgreens. Seeing the building from the outside, without knowing it's a Walgreens,…read moreyou'd think it's something special, like a mini stadium or something. They have a fully painted parking lot, which is something I've never seen, bars preventing large vehicles from entering, and the architecture of the building itself is out there. It also looks from the outside that it's the largest Walgreens in history. However, when you walk in, it's exactly what you expect from a typical Walgreens, which isn't a bad thing.

I've had problems with this pharmacy. A lot of the pharmacists don't really care. Perhaps that's a…read morenormal thing.. I'm giving this 4 stars because of 'Tom' who works there. Some complication happened with my prescription, and he went the extra mile to help me out. I really appreciated him! Honestly Tom should be manager because he actually cares about patients.

I dropped by CVS Pharmacy yesterday to do an exchange on some purchases. When I arrived in the…read morestore there was only one other person in queue and as I waited a couple more customers lined up behind me; other than that, the store wasn't too crowded on a Friday afternoon. When I stepped to the cashier, Rochelle, she patiently listened to my request and earnestly accommodated. The transaction was quick and pleasant even though she was handling both the manual and self-check out sections. Overall, our interaction was positive and professional.

I don't know how much of the fiasco is this location's fault and how much is the corporate system's…read morefault. I do know that it took 4 days and multiple communications with my 2 doctors and the pharmacy to get a refill on my prescription that has been on file with CVS since 2014. There is no excuse for requesting the refill from the wrong doctor or having a phone number on file that hasn't been used in over 12 years or giving me instructions that I followed that were wrong. Finally, there is no reason for my doctor to have had to submit the new Rx via fax 3 times before they finally got it, I haven't decided whether or not to change pharmacies only because,as I said at the start of this review, I don't know who is to blame. I do know we all have to be careful with our prescriptions no matter what pharmacy we use. One last note...despite being told that I would start receiving text messages from CVS regarding the status of my prescriptions I did not receive any notification.

Best pharmacy in the Reno area. Steve (the pharmacist) is incredibly smart and personable. Best of…read moreall, he's willing to go the extra mile to help with all kinds of issues. I find all of the personnel efficient and helpful. They run a small operation right now (since they're fairly new) but they do it well. If there is a problem they will go out of their way to make sure everything is correct and taken care of. I appreciate their professionalism. These folks work hard to make sure you have all the medicine you need, through prescription foul-ups, insurance gaps and whatever else. Throw down those CVS shackles. Cast aside those Walgreens fetters. If you live in Reno/Sparks area this is the only pharmacy worth your time. Best of all, they provide free door delivery. What more could you ask for?

This is a formidable pharmacy in the area. Not only it is close to downtown, but they also have a…read moredelivery service for those that do not live in the immediate area. The pharmacist really cares about his customers. The other staff are helpful and friendly! I never encounter any issues with this place. A great neighborhood pharmacy! They are always stocked and get things done fast and efficiently. Highly recommend to anyone that is looking for a quick and easy way to get their prescriptions.

After having a very,long, insightful conversation with the head pharmacist, I was very pleased how…read morehe spent so much time explaining not only my medication but also offered to give me help if I needed anything else about the medical community. Very informative. I would highly recommend this pharmacy. They also deliver for free.

Amar is an amazing pharmacist and businessman. Someone you can directly talk to, and he remembers…read moremy name. He always seems so busy, but will always stop to answer a question.

Staff is professional, friendly and quick to deliver a prescription that I had called in the day…read morebefore. Love how they offer alternative medicine and supplements too. Wide selection of supplements. Hours are convenient except you have to remember that they close daily at one o'clock for lunch!

Staff was fast and helpful! New location is BIG! Some minor hiccups resolved fast with a smile!read more

Although they play weird music outside I've never had anything but good service from this…read moreWalgreens. Prices are typical for a drugstore. They always have cool seasonal candy, decorations and stuff.

TERRIBLE PHARMACY. Want to wait for half an hour or more? Try this location. Doesn't matter if…read moreyou use the drive through, go inside, or call them: YOU WILL WAIT HALF AN HOUR on the regular. Disgusted with their service. The phone service is particularly horrible, as they will try to route to their automated service (as if you didn't know it was there). Go somewhere else or lose the will to live!

I went to this CVS today to get a passport photo The first person to greet me was Brittany. She was…read moreextremely professional, helpful and courteous. I got my photos very quickly. Brittany is an absolute asset to your CVS. The store itself is newly remodelled, well laid out and Has a great selection of merchandise.

The store needs to shut down! Never has what you need, the shelves are always empty and the…read moreemployees are rude and ignorant!

Worst experience ever!!!! I had just had dental implant…read moresurgery (5/20/2026) and this Walgreens has never treated me so badly!!! My doctor sent the 5 prescriptions in a week or so prior to my surgery. It was made clear to Walgreens these meds were for surgery purposes yet I had to wait over 24 hours and then another 20 minutes at Walgreens because they DID NOT HAVE MY MEDS READY!!! They did not text me when my meds were ready. They did NOTHING but waste my time. The old lady behind the counter completely ignored the fact I was standing there with a swollen face and crying my eyes out from the agonizing pain of dental implant surgery I was becoming very angry. If you people don't want to work then don't get a job in the medical field!!!! If you don't care about people don't work in the medical field!!! It's clear these people have no compassion for anyone. I won't be using this pharmacy again if I don't have to!!! They quoted me $60 out of pocket for the medications yet when I got there they charged me almost $80!!!! They're becoming another Walmart and I refuse to be subjected to such incompetence.

Came all the way to Reno from Rocklin with a nice comped room at the GSR, ready to enjoy some…read morecocktails and good food when I realized....I totally didn't pack my medications! Aaaargh!!! I ran a Google Maps search for Walgreens locations near me, and this location popped up. I figured I'd try calling, and it was a Christmas miracle because there was NO hold wait! I usually have to sit on hold with other Walgreens locations so long that I don't even bother calling anymore; I just show up. Not this location! I got immediate assistance on the phone, and not only was she able to accommodate me for the 2 days of medications I needed, but she also applied a coupon that made my out-of-pocket expense VERY low. Not a normal Walgreens-- this location is JUST the pharmacy, but it is a lifesaver with awesome service!! Thank you so much to the awesome staff here for an all-around job well done!

I totally screwed up my photo order and "Nusrat" jumped in, helped me with my order and I was out…read morethe door in a matter of minutes with my photos. She was so patient and persistent with all the technology! Great job girl, thank you.

Went to Walgreens for a return from a Shark/Ninja product. I selected this store because it was…read morelisted as no box no label. I get there and the woman refuses to box my items. My baby is crying. There's literally a box and tape right next to her. She's wanting me to buy a box but it's 4x the size of what I need plus I'd have to buy packing materials to do that. A kind vendor that overheard what happened offered me packing materials. There's not even a way to change the store to somewhere else so I have to ship here. I Walk to a store down the street who also doesn't sell the right size box. The worker at the other store very kindly offered me an inventory box and I got packaging from the kind vendor. ... would've taken the Walgreens employee 30 seconds to help me and no cost to the company to help me out. She also had no intent of contacting anyone to help resolve the issue for future customers. Will stay away from this Walgreens in the future.

The CVS staff members are over the top friendly and helpful…read more The pharmacists, are very efficient and effective in keeping my multiple Rxs filled in a timely manner. The facility is well stocked & kept very clean. CVS prices are moderate to high. This is a neighborhood store at Robb Drive & MaeAnne. Parking is adequate.

All my prescriptions are ready on time. Much better than Raley's !!!…read more I will always go to this store !!!