Kind of a weird Walgreens. Seeing the building from the outside, without knowing it's a Walgreens,…read moreyou'd think it's something special, like a mini stadium or something. They have a fully painted parking lot, which is something I've never seen, bars preventing large vehicles from entering, and the architecture of the building itself is out there. It also looks from the outside that it's the largest Walgreens in history. However, when you walk in, it's exactly what you expect from a typical Walgreens, which isn't a bad thing.

Ten years later, I feel the need to update my review. And Yep, I still come here…read more LOCATION: It is close, it is walkable and the light sequence at the intersection has been improved. I have only been almost squished about 3 times in the last 10 years. Not bad for Reno. CONVENIENCE: They are no longer open 24 Hours. The Pharmacy window is only open 9:00am to 8pm with a half hour closure for lunch. The rest of the store still cares a huge collection of stuff. Items that apparently are "shoplifting magnets" ie most beauty products are now in locked shelves. ATMOSPHERE There seem to be fewer "dodgy" patrons than in the past. Shelves are better displayed and don't seem as cramed. It is clean and well lit. SERVICE: Still pretty slow, and staff has been drastically reduced. I have had no problems with either the pharmacy or the front checkout, it just takes a while. On the plus side, staff are friendly and professional. My insurance no longer covers prescriptions from Walgreens. I just learned that Walgreens is not affiliated with the large third-party Pharmacy Benefit Manager. So the convenience and location have been major factors in me continuing to shop here.

I dropped by CVS Pharmacy yesterday to do an exchange on some purchases. When I arrived in the…read morestore there was only one other person in queue and as I waited a couple more customers lined up behind me; other than that, the store wasn't too crowded on a Friday afternoon. When I stepped to the cashier, Rochelle, she patiently listened to my request and earnestly accommodated. The transaction was quick and pleasant even though she was handling both the manual and self-check out sections. Overall, our interaction was positive and professional.

Always nice and fast the drive through. Inside staff is nice and helpful. Store is always clean…read moreand stocked

Although they play weird music outside I've never had anything but good service from this…read moreWalgreens. Prices are typical for a drugstore. They always have cool seasonal candy, decorations and stuff.

TERRIBLE PHARMACY. Want to wait for half an hour or more? Try this location. Doesn't matter if…read moreyou use the drive through, go inside, or call them: YOU WILL WAIT HALF AN HOUR on the regular. Disgusted with their service. The phone service is particularly horrible, as they will try to route to their automated service (as if you didn't know it was there). Go somewhere else or lose the will to live!

The store needs to shut down! Never has what you need, the shelves are always empty and the…read moreemployees are rude and ignorant!

Lots of parking at this newly redecorated store . Staff courteous. They notify you when your…read morescript is ready. Schedule vaccines, they have a little open room to give you your shots .. don't have to stand in an open corner. Not too much to say, fully stocked shelves including some household and minimal food items .. it's a pharmacy first. Very clean ... one of my priorities!

Best pharmacy in the Reno area. Steve (the pharmacist) is incredibly smart and personable. Best of…read moreall, he's willing to go the extra mile to help with all kinds of issues. I find all of the personnel efficient and helpful. They run a small operation right now (since they're fairly new) but they do it well. If there is a problem they will go out of their way to make sure everything is correct and taken care of. I appreciate their professionalism. These folks work hard to make sure you have all the medicine you need, through prescription foul-ups, insurance gaps and whatever else. Throw down those CVS shackles. Cast aside those Walgreens fetters. If you live in Reno/Sparks area this is the only pharmacy worth your time. Best of all, they provide free door delivery. What more could you ask for?

This is a formidable pharmacy in the area. Not only it is close to downtown, but they also have a…read moredelivery service for those that do not live in the immediate area. The pharmacist really cares about his customers. The other staff are helpful and friendly! I never encounter any issues with this place. A great neighborhood pharmacy! They are always stocked and get things done fast and efficiently. Highly recommend to anyone that is looking for a quick and easy way to get their prescriptions.

We did a late night shop on the way to Burning Man. The shop's closing time (11pm) passed as our…read moreitems were being swiped through the checkout, but Tammy made sure we were well looked after until the transaction was complete and even helped us take our trolleys to the RV. Top shelf service!

Stopped by Walmart for a few forgotten necessities…read more Just your average Walmart location equipped with your typical necessities, home goods, and foods. Bonus points because this location was conveniently located not too far away. I was able to navigate fairly easily and I was in and out before it knew it. I'd come back again without any hesitation.

Long wait for service. One tech available. Courteous service. Store is cluttered but clean. In a…read morestrip mall between Reno HS off of California.

If you need a prescription filled, especially for a pain med after you've had surgery, you can…read morecount on CVS to be out of that med and only have it available 5 to 10 days after your surgery. this happened to me in March and again just this week. Their workaround for this is to advise you to call your doctor and have your doctor fax over a new prescription for a medicine they do have. Now I don't know about your doctor, but my doctors aren't psychic and have no idea what meds CVS has in stock and ones that they don't Seem is a better method to rectify the situation would be to have CVS call the doctor, inform the doc that the meds they're prescribing are not available, and ask them what would they like to substitute, but that makes too much sense and relies on being customer focused. Somethings CVS has no clue about anymore.

Went to Walgreens for a return from a Shark/Ninja product. I selected this store because it was…read morelisted as no box no label. I get there and the woman refuses to box my items. My baby is crying. There's literally a box and tape right next to her. She's wanting me to buy a box but it's 4x the size of what I need plus I'd have to buy packing materials to do that. A kind vendor that overheard what happened offered me packing materials. There's not even a way to change the store to somewhere else so I have to ship here. I Walk to a store down the street who also doesn't sell the right size box. The worker at the other store very kindly offered me an inventory box and I got packaging from the kind vendor. ... would've taken the Walgreens employee 30 seconds to help me and no cost to the company to help me out. She also had no intent of contacting anyone to help resolve the issue for future customers. Will stay away from this Walgreens in the future.

Unprofessional customer service, and poor communication. Physician and assistant both recommended…read moreI change pharmacies after the way this pharmacy talked to both of them. Pathetic.

Went to the CVS on Vista where I was overwhelmed with the level of incompetence so I drove the…read moreextra 2 miles to give this CVS a shot. What a difference, like night and day. Even though there was a long line, they got me checked in and vaccinated in under 10 minutes. They were all super friendly and super competent. It's worth the extra drive

I want to give a huge shout-out to the manager, Matthew, for his incredible work ethic. It is clear…read morethat he is deeply dedicated to his role and runs this store and the other sparks boulevard store with a high level of excellence. He goes above and beyond to ensure customers are taken care of, and his hard work doesn't go unnoticed!

The CVS staff members are over the top friendly and helpful…read more The pharmacists, are very efficient and effective in keeping my multiple Rxs filled in a timely manner. The facility is well stocked & kept very clean. CVS prices are moderate to high. This is a neighborhood store at Robb Drive & MaeAnne. Parking is adequate.

This is a great local Drug Store. The employees are friendly and helpful. They have a wide variety…read moreof useful merchandise. Their rewards program is very good. When you print out your receipt, you get a lot of coupons. The store was organized and well stocked. If you live in Northwest Reno, give this place a try.