I bought a 97 Honda Civic Del Sol in unheard of stock-mint condition, but the stereo system was totally unworthy of the car. In addition, one door had keyless entry but not the other. I took the car to an audio shop in Herndon, and spent a good bit of money to upgrade the 4 speakers. That didn't achieve the results I wanted. So I went back and they added a new tuner, a subwoofer that took up a third of my trunk, and amps behind the seats as well. I still didn't like the results, AND I lost my ability to use the trunk and put the seats back. But I was done sinking money into it, so I decided against any additional work. The following winter, long story short, I fried the car's motherboard, and in the process blew the fuses and potentially parts of the stereo as well. The repair shop recommended Safe & Sound to resolve the audio issues. We agreed to have S&S look the whole car over to see what my options would be for a stereo replacement. I was tired of hating the stereo I had, and I wanted keyless entry on both doors. I got a call within 24 hours explaining their findings, and it was basically just a fuse problem. We scheduled a keyless install and fuse replacement, and then we spoke about their thoughts and ideas on what I "could" do to get the sound quality I wanted. They clearly understood the challenges, parts, and configuration of my tiny Del Sol, but they have solid experience in micro-sizing a system while maximizing audio quality. They presented three very different options and price points for reclaiming my trunk and seat mobility that could also get me to a happy place with the sound quality. After discussing parts, pros, & cons, I selected the option with a stealth box manufactured to fit behind the Del Sol seats. When they ordered the box, they were informed that the box is no longer available. Heartbreak! Matt called me to discuss it, and S&S agreed to custom fabricate a similar stealth box for the car, and they agreed to cap the charges at the cost of the pre-made box I had selected. Midway through, they sent me pictures of the work in progress. Amazing to see it unfold. And then I got a call - they discovered that the approach we agreed upon might stick out between the seats a quarter-inch more than I wanted, so they proposed an alternative solution, which I accepted. By this point, I felt I could completely trust them to recommend the right thing for my car. In addition, the in-door tweeter pods I really wanted were no longer available from Honda, but they'd found a pair on E-Bay in Japan (JDM Parts), and if I'd buy them, they'd install them - to save me money on product markup if they had to buy them. So I got those and dropped them off. Within a week, I picked up my car. And I am blown away by the results every time I drive it. The door pods are perfectly installed and tuned. The custom stealth box, which was surprisingly affordable, allows my seats to go all the way back again. No more ugly amps back there, AND I have my trunk back! The woofers and amps are installed within the box, with just the pretty face of each woofer showing, and they look great. The box itself looks completely original - like it came with the car. The fabrication by Matt was simply amazing, and of "Overhaulin'" quality. Essentially I went from one big sub-woofer in the trunk to two smaller ones in the stealth box inside the cabin, and from no tweeters to the 2 door pods and from four "all purpose" speakers to one set from the prior install and one set replaced with a much better quality speaker. They also installed something inside the doors so now you can't hear a lot of ambient or road noise, and the pure, crisp audio really comes through. Both doors now have keyless entry and most important of all, when you look at this interior, you can't "see" anything that looks like "after purchase" add-ons. I am thrilled with the work. As a final surprise, I had indicated in the beginning how much I really hated the stereo tuner/unit in the dash, and they talked me out of replacing it, which also saved a lot of money. As it turned out, I had a good one already, I just needed some training on how to use it. They provided that, and now I love it. I got my car back in pristine shape, with a kicking stereo I really love, and at every step along the way, they kept me informed, helped me to make design decisions, and kept to the agreed-upon budget. I'd recommend them highly to anyone who's tired of not having the audio quality they really want. You may have to wait a little bit to get started on the project, but once you're in there, it's like you're the only customer they have. read more

I have my Viper Smart Start installed in my 2011 Navigator L in this shop and I would say it was a great experience doing business with the team working on this location. Best people and best installer, Rich, so glad this guy was there when I visit the store, gave me a good deal for best Vehicle security, Craig take care of the customer, if you want to be entertained talk to this guy and Mike works at the back very courteous guy even there is an emergency he will finish the work and Matt Schaeffer he will answer all tech challenging question for you for any specific vehicle and check out the work of this guy and you will be amaze. Great customer service, if there are any issue they will work it out to assure you are completely satisfied. read more

Very helpful business. Always willing to give advice whether or not I was buying anything. Rob in particular has always been great and is a big reason I continue to shop there. I generally do my own work but if I had something I felt I couldn't handle I wouldn't hesitate to have this shop do it and for me, that's saying something. read more

I started having issues with a Kenwood head unit that was by no means cheap. I was in contact with Kenwood and they were nothing but a let down but that's another story. I went to safe and sound since that was where it was purchased to see if they could help me out. And did they. I don't know why I didn't start there. First Dustin attempted to see if he could fix it. If not he was supportive of me sending it back to Kenwood. I reached out to Kenwood and it didn't make sense financially to repair this unit. The guys at safe and sound hooked me up with a great deal on a new unit and even adjusted their schedule to get me back in business. I couldn't ask for a better customer service group. Craig was a wealth of knowledge for me as well. I left there happy as can be. Great team Rich has there. I've never been disappointed. They take care of all my stereo needs. If you need help go see these guys. Thank you guys for giving me back my tunes. read more

I can't begin to express my appreciation for this place. I recently purchased a new vehicle and I needed to upgrade the sound system. I did some research and it led me to Safe and Sound Audio. These guys do a great job in getting to know you and what you want. Matt does an outstanding job and his workmanship is worth the price. If you are looking for quality and an amazing customized product, this is the place!!! read more

I had 2 cancellations of my appointments with this shop. I was fed up with them as the employee who called me didn't try to work with me on their scheduling. I received a call back later in the day from the lead installer Matt. He apologized for the first employee who called me. Matt was excellent and put me, the customer, first. He call in early the next day and make sure my install gets completed. He even pre-wired the harnesses the night before. You can tell his dedication to me and other customers. Also he has a ton of credentials and is rated one of the best. I had a software issue with one of my products a couple days after my install, and Matt researched and personally took care of the problem. If you goto this shop, ask for Matt, his quality of work is top notch. read more

The show room was empty when I entered and it took a while for anyone to appear. I wasn't impressed with the first guy as he spoke like he was stoned. However, Rob (the second guy) was extremely helpful. He answered all my car audio newb questions and gave me a quote with a reference number so I could consider the cost and come back. The phone was ringing off the hook while Rob was talking to me and he took care of that and managed several other things at once while answering my questions. read more

If you're looking for the most professional staff of experts where you can trust having highly qualified people working with you and on your vehicle, go to Safe and Sound. I called and spoke with Ben whose a great guy. He talked about how Safe & Sound goes about installing a Dash Cam, what they look for and how they work with the customer. Tim was the tech who did the work and we sat in my vehicle and I explained what I was looking for in terms of placement and others interests. Tim is very knowledgeable and provides great feedback on macro and micro levels. He explained how the unit works to ensure I understood how to make best use of the dash cam and downloading videos when/if needed. I work hard for my money and am more than satisfied with the service. I got to meet Rich, the owner, and from our conversation could see that he is a very professional businessman and he wants customers provided with great service and to have a very positive experience. If I could rate higher than five stars, I would. So if you want value for your money, dealing with a friendly, professional & technically proficient people, value your own time, and don't want a poor experience, then there's no reason to look any further. Go to Safe & Sound. read more

I had an excellent experience with Safe & Sound last night for a simple car audio with Bluetooth installation. I brought in a new car stereo (which I had purchased online) for installation in quite an old car. Everything was great--They had an evening appointment for me (5:30), installation in a little over an hour, reasonable price totaling about $120 (though I did not shop around because I was pressed for time), professional and congenial staff and technician, comfortable waiting room, good instruction and help from the tech after installation, and everything works great and looks great. Perfect. read more

I bought a Jeep Wrangler about 6 Months ago and I wanted to get the sound system upgraded in my Jeep. I was recommended by a coworker who put in a new sound system in his truck. The sales guy Craig was awesome. He was straight forward, knowledge and personable. He knew what would work best with my vehicle plus what would make it sound amazing. The installer Brandon did an amazing job with installing my new head unit, subwoofer and speakers. I couldn't be more happier with what I had installed and the way it sounds in my Jeep. I would definitely recommend Safe and Sound to anyone who is looking to upgrade the sound system in their vehicles. read more

I was really excited to find a place to get my husband's car keyless entry system for Christmas. I visited twice before buying it and wrapping it under the tree. During those visits I specifically talked to the owner and the mechanic who assured me that the model, make, and year of my car was compliant with the keyless entry system and even picked out the best one for my car. When I dropped off my car with an appointment time of 11:00 AM they said take 3-4 hours and come back. (Originally they said 1-2), but fine. We picked up our car at 7 pm after several calls. Wow. They called after 6 hours and said "Your car doesn't have all the pieces we need so we need a 20 dollar part", that's annoying and I argued how that was unfair, but if I wanted it then I needed to buy the part. I asked if there was another option and he said no refund would be given. I was forced to buy the part, then in person it cost 70 more dollars in LABOR fees! They were already doing the labor and charged me 70 dollars more. When I asked about it they were indignant that they were right. I have contacted the better business bureau and they are investigating it. read more

Had them install window tint and was blown away by how awesome it came out. I highly recommend this place! Rich was very knowledgable on the various tint products and spent the time to educate me and help me decide which film was best for my application. He was very patient! Willy did the installation and all I can say is WOW! This guy is GOOD! He temporarily removed bolsters that would have been in the way, installed the window tint, and then put them back. He was very conscientious and had all the right tools and didn't rush it. I came by to check on the job and he didn't mind pausing to answer my questions, what a great disposition. He spent hours and hours and the install was perfect when it was done! Factory perfect! Because of my experience at this place I plan to save up for a stereo from these guys. I used to dread these kind of upgrades because I used to have them done at the wrong place. I'm so happy I found this shop. I highly recommend. read more

I usually install my own stereos to save money, when I went to Safe & Sound to find a replacement four channel AMP I was a dead set JL Amp guy. I explained to the guy in the shop that I was building a system for high end clarity with matching bass and on a budget. After listening to my concerns and wants, the sales associate used his considerable technical understanding off all of his products to steer me toward an Alpine PDX-F4. His vast knowledge and understanding of my concerns, his product knowledge, and his lack of trying to convince me to pay them to install my products convinced me to give the amp a chance. When I finished the installation I was blown away by not only the quality of the sound but the way in which I got the exact level of quality and clarity I was after while staying in my budget. Safe & Sound has gained my trust for life and I will always go to them for advice and the hard tasks I cant accomplish on my own. read more