Sacred Beast is a (moderately upscale) diner in Over-the-Rhine with the motto "Simple food. Taken seriously." Sacred Beast has, without the burden of a doubt, one of the most unique menus (at least at its price point) that I have seen in a long while. And, based on the experience I had, it's clear that they take these unique flavors quite seriously. The downside is that, before Sacred Beast can cement themselves as an OTR staple, they need to take their customer service just a little more seriously. Any accurate review of Sacred Beast needs to be broken down into two parts:
The Service-
First and foremost, the service is not awful. It's not the worst I've ever had, but it needs work. My crew and I arrived for a work lunch around 12 p.m. The crowd was steady, but the restaurant was far from slammed. We were greeted by the host and immediately seated in a comfortable booth where we sat for ten minutes without acknowledgment. Our server eventually brought us water and asked if we'd like anything else to drink. Then, we sat for another 8-10 minutes trying to wrap our heads around some of the unique menu items that require a little explanation. A new server arrived at our table and asked if we had any questions at the menu. We did. Our new server was friendly and engaged, but could use a little coaching on explaining the menu. The food is "simple," but anytime you're expecting your clients to purchase food with raw meat (Steak Tartare) or something like the "Chicken Liver Mousse," the server needs to be able to explain why these things taste good and accurately describe flavor. I think providing the staff with some user-friendly explanation of the dishes could be a great place to start. The descriptions on the menu are VERY vague and require a seasoned wait-staff to provide clarity. When it came time for the bill, our original server (the one who gave us water, but didn't take our order) came back to ask us how we would like our checks. We told her how we wanted the checks. She quickly came back with the checks, but it was clear that she hadn't listened to how we asked for them to be split (or written it down). Not a big deal, we got it fixed, but it was an avoidable mistake.
The Food-
The kitchen is being adventurous, and while I didn't care for EVERY item we ordered, I appreciated the risks taken and will definitely come back to try more VERY unique flavors. As a table, we split the Salt-Roasted Beets ($9.95). The beets are topped with whipped goat cheese and pistachios. Occasionally, when you got a bite with a lot of the goat cheese, it created a unique blend of flavor and texture. Otherwise, the flavor of the beets tends to overpower everything else. Not bad, but I don't think I would order again. I ordered the Ham & Cheese ($12.95). The Ham & Cheese is a deconstructed "sandwich" with prosciutto and cheese (honestly, I'm not sure what kind of cheese, it doesn't say on the menu). The toasted bread is filled with the perfect amount of butter, and when topped with the ham and cheese, provides a truly unique flavor with the butter giving that subtle reminder that at its core, it's simple diner food (I mean that in the absolute best possible way).
By sampling what some of my friends were enjoying, I was able to try the Steak "Tartare" Frites ($11.95) and the French Fries with Mornay Sauce ($4). The Steak "Tartare" had a very unique flavor, but I definitely struggled with texture and the notion that I was eating raw beef. I think some visitors would truly enjoy this, it was just a bit much for me. The fries were delicious and the Mornay Sauce provided a warm and cheesy bonus.
My advice for Sacred Beast: Revisit staff training (you have a young and friendly staff, they just need some guidance to provide top-tier service) and keep being adventurous with your menu. Fix your service issues and this will EASILY become a 5-star review. read more