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    Sac Pool Pros

    3.9 (199 reviews)
    Open 9:00 am - 5:00 pm

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    Services - Sac Pool Pros

    Pool chemical testing and balancing

    Pool draining

    Sac Pool Pros Photos

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    Recommended Reviews - Sac Pool Pros

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    Cabo ledge with seat along whole back wall. Amazing decision

    We've had our pool for about six months now, and I can confidently say choosing this company was one of the best decisions we made. From start to finish, the entire process was seamless, organized, and stress-free. During the build, they were incredibly flexible and accommodating with design changes, making sure we fully understood each step along the way. Their communication throughout the project was outstanding, which gave us total confidence from day one to completion. What truly sets them apart is their consistency and customer service. They always answer calls and texts promptly, show up exactly when they say they will, and follow through on everything. The owner is fantastic--always accessible and genuinely cares about the customer experience. Their weekly service has been just as impressive. Chris, our service technician, is reliable, professional, and extremely thorough. He communicates clearly, provides detailed updates after each visit, and takes the time to explain anything we need to know. It's clear he takes pride in his work & also Brandon is always responsive and always available and always helps with anything else that we need or have questions on. Feels like a family experience still. If you're considering building a pool (they will beat anyone's price and give you higher quality build) or need reliable service, I highly recommend giving them a call. They've earned our trust, and I wouldn't hesitate to recommend them to anyone.

    ~17" in step (remedied by sac pool pros)

    This is going to be a long winded review with listed issues and a general review of the before, during, and after completion of the project. Initial consult was fine. Met with Will who came out to take measurements, give general layout advice, and eventually provide a rendering. Before any build or contract was signed we ran into our first issue that continued to mid build which was our wants for the pool were not communicated. We had a retaining wall that was to be taken down and rebuilt at our expense(about $7,000). After some debating we opted to have a heat pump installed which cost a little more ($8,500) in lieu of rebuilding the wall as the cost was almost the same. I have provided screen shot messages of the discussion regarding this and confirming NO to the wall rebuild and YES to the heat pump install. (See screen shot of iMessages) We had not discovered this until midway/ close to ending of the build (post electrical/pump install) and by the time we caught it and called to discuss it, they told us over the phone the cost to install a heat pump is now $15,000. I'm not sure if they just didn't want to do the labor or provide the parts or what the reason was for the up charge now but it all came across kind of scammy. Meeting with Tamme to pick our pool tile was great, she guided us patiently and answered every single question we had for her. I'd even call her at random times during the week to ask a question and she would answer no problem INITIALLY. As the weeks progressed, communication dwindled with Sac Pool Pros. Initially we would get phone calls in the beginning of the week with a detailed plan of what to expect. After about a month it turned into workers just showing up to the house. We felt left in the dark and when we did reach out to Sac Pool Pros about concerns/problems encountered the concerns were not addressed until weeks later. Tammie however is great, I'm giving the positive 2 stars solely for her customer service otherwise it would be 1 star. One major problem we came across was the first step into the pool, when they had finished the gunite and tiling we realized this step was way too deep (17 inches) and also extremely small (potential hazard stepping in a out of the pool). I called them about this and they made the step larger and higher (11 inch step down). This I am happy with and am glad it got taken care of. The concrete work is sloppy and rough (see pictures). The skimmer lid looks like a 3 year old slapped on some putty on. It is rough all the way around, the edges look crumbled even though it is brand new. The drains around the pool look like they were chewed up and rough...again this is brand new concert. There are multiple cracks around the pool which are not wider than a penny so I guess it's fine according to Sac Pool Pros, but it is hard to look at them right at the entrance of our "brand new" $80k pool. The concrete wasn't sealed so it soaks up little mark or stain and if it isn't scrubbed right away, it's a gamble if it's going to be permanent or not. From my understanding it's pretty standard to seal brand new concrete around a pool with a non skid sealant (according to all other budget builders). Now onto dealing with the aftermath. They dug out a whole concrete post to take our fence down in order to gain access, then after they finished the project, threw the post to the side and used 8 screws to prop up the fence in hopes a light breeze doesn't knock it down. (See pictures) They dug up our entire yard to run the pipes, put the dirt back and called it done. Fair enough actually it does say landscaping is to be covered by owner, but they couldn't even put the fence back the way they removed it? Not to mention the opposite side of the house access gate got completely torn up, random screws sticking out and in the ground to hold it down, just a shoddy job, looks like slop just thrown together. Again with the price we paid it's a hard pill to swallow at the quality of the work. Included was 5 weeks of pool maintenance post project. No real complaints there, except when I tried to reach out to the person who does the education and teaching for the pool equipment, we basically got ghosted. Luckily Google is a thing. It has been about 6 months since we have had our pool, we love the pool and do not regret having it. With the cost of the pool build we expected better work and to be completely satisfied...Even now we are finding the mess left behind and having to deal with a broken fence etc. TL;DR -They will mess your property and fence up then leave it to you to fix. (Pictures) -Great initial communication then subpar as the project progresses -The concrete work is shoddy at best, lines aren't clean, cracks all over the place, all the trim and edges look beat up and not like a brand new build. (Pictures) -Upcharge mid build for a heater we said we wanted during consultation (screen shots)

    New pool plumbing, filter, control panel, heater
    Mister B.

    I purchased a home with a 35-year-old pool that required significant renovation. I consulted with several vendors, but ultimately chose Sac Pool Pros--and I'm very glad I did. There were several reasons for this decision. First, they never tried to upsell me on unnecessary services. Second, they took the time during their initial site visits to thoroughly explain what work was needed and why. Third, they presented a variety of options in line with both my budget and expectations. Throughout the construction process, Sac Pool Pros remained flexible and accommodated several last-minute changes at my request. Their communication was excellent, and their work was efficient and professional. The entire process was smooth and clean from start to finish. I have absolutely no complaints and would highly recommend Sac Pool Pros to anyone looking for a reliable and honest pool contractor or service provider.

    Mike B.

    Sac pool pros has been beneficial with our new pool and we are pleased with their service. They take the time to explain things to us, answer our questions, and have been very reliable.

    Patrick E.

    By far the best pool service we have used . We enjoy our pool and anything comes up they take care of it . Thanks Brandon nand Alex .

    Pool/ spa

    Chris Summers is my pool service rep and he's amazing! He always sends a text when he's 10 minutes away, he fixes or replaces parts as needed and best of all he puts up with my dogs barking at him every week. Thank you Chris! You are the reason I choose Sac Pool Pros for my pool service

    Too much glue in the wrong places. Leaked.

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    5 months ago

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    6 months ago

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    10 months ago

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    5 months ago

    Hands down best pool builder in greater Sacramento area! Responsive, reasonable prices, and fast build. You wont regret using this company!

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    1 year ago

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    8 months ago

    Good pricing, reliable, and easy to work with. They answered all my questions and took care of everything. My pool looks great.

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    4 months ago

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    1 year ago

    We have used Sac Pool Pros for several years and always appreciate there service and professionalism. The pool has never looked better!

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    2 years ago

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    11 months ago

    This company service my home for about 2 years and I'm very happy with there service and car .on time and very responsible. Thanks. Ray

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    Page 1 of 5

    Ask the Community - Sac Pool Pros

    Review Highlights - Sac Pool Pros

    Again we reached out to Dave the owner and he sent someone out the same day and they were able to fix it at no charge.

    Mentioned in 57 reviews

    Read more highlights

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    HD Pool Services

    HD Pool Services

    4.1
    (14 reviews)

    Harvey is amazing! I usually do not write reviews but I just had to do one for HD Pools. I recently…read morepurchased a home with a pool and decided to try out the company the previous owners had but they barely made it out and left my pool green for weeks (they blamed the pump for the green pool.) I reached out to Harvey for a second opinion to see what he thought. He was very thorough with his inspection and customer service/communication was top tier. He was patient with the millions of questions I had and explained what was going on with my pool. Turns out it wasn't the pump!! I had Harvey perform services the same day and my pool was looking sparkling clear by the end of the week. He saved my pockets and my pool!

    Almost 4 weeks straight without service or any sort of communication from Harvey (owner of…read morecompany). My first message went through when I asked him when he plans on doing the service since he's been MIA for quite some time, however my other messages afterwards were never delivered and it turned green (used to be blue) so it was obvious that he blocked me. He did my pool for over a year and everything randomly stopped on his end. Super random and out of the blue. We hardly spoke or interacted, only when he needed me to pay him extra for parts or filter cleaning. He usually comes on Thursdays and had access to my backyard since I provided him my gate code so he can go in and out without any in person interaction. I always paid him a week or a few days in advance before the next month begins, which I know made him happy since people would pay him late. I paid him for November and December's maintenance but receive zero service. No refunds neither. Very unfortunate because he was great for a year, but because of this issue - I would NOT suggest anyone to get service from this company. Completely unacceptable and unprofessional.

    Khangs Pool Service and Repair

    Khangs Pool Service and Repair

    5.0
    (24 reviews)

    Khangs did a wonderful job. Their technician John was professional and efficient. I called khangs…read morein the morning and he was able to provide me with a quote and have my pool serviced all in the same day. I would highly recommend.

    Khang was fantastic! I had already installed my replacement pool motor myself, but I accidentally…read moredamaged the shaft seal during installation and also had a loose wiring connection. Khang quickly diagnosed both problems, repaired the shaft seal, corrected the wiring, and got my pump running perfectly. He didn't just fix the problem--he took the time to explain what went wrong, answered all of my questions, and gave me practical advice on maintaining my older pool. He pointed out that my 72-year-old fiberglass pool only has one return jet, explained why that affects circulation, and even showed me why he believes there's a partial clog in the plumbing. He also recommended products that would actually help instead of trying to sell me things I didn't need. He even told me to return the metal stain remover because he didn't think my stains were caused by metals, which I really appreciated. Khang was honest, knowledgeable, patient, and professional. As a first-time pool owner, I learned more from him in one visit than I had in months of trying to figure everything out on my own. I highly recommend Khang to anyone needing pool repairs or maintenance. I'll definitely be calling him again.

    Sac Pool Pros - poolservice - Updated August 2026

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