Jason is a solid guy and amazing. If you're looking for someone who not only does the job, but does the job right--this is your guy. Great communication, showed up as scheduled, addressed a few additional things that were needed. For example, our motor failed. Well, my attention was on the motor. He also suggested that the electrical flex conduit and connections to it needed to be replaced since it was severely cracking-which totally made sense. His knowledge and experience are apparent. I also appreciate that he installs reputable equipment that doesn't result in callbacks. He also replaced the rubber seal rings as his standard protocol. Cheapest part but a lot of other companies don't do this. When it comes time for us to replace all of our equipment, this is the company I would go to for advice, new equipment, and installation. You know it will be done right. Thanks Jason! read more

Jason was easy to work with, and got the job done fast and seamlessly for us. My old filter was leaking and he was quick to respond and did some quality replumbing work for replacing my 20yr leaking cartridge filter. It is hard to find quality piping work like this. Thank you! read more

The Pool Pump Pros - Filter replacement - Hot Tub & Pool Near Me - Sacramento, California

Jason, just put in a new Jandy Salt Generator. Communication was excellent in setting up apt. He did a great job in rerouting the 2" PVC plumbing. Very professional and I will use him again if I have any other pool equipment needs. read more

I contacted Jason and he was able to come out the same day to help me with the pool. He looked for why was causing the problem but it turns out it was just the timer and then a missing wire btwn two panels. He was thorough and helpful! read more

Jason helped me replace my old pool system with a new one. I wanted to go with a salt water system and he educated me on what was needed. He even helped me get a plan together to execute the project in a timely manner. Very professional, informed, and well priced. I highly recommend Jason. read more

The Pool Pump Pros - Old pool set up - Hot Tub & Pool Near Me - Sacramento, California

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We were in need of some major upgrades to our pool equipment/plumbing and I found the Pool Pump Pros. I gave them a call and they came out to look at what we had and we came up with a plan. Received the bid right away and we could not have been happier with it. We scheduled a day for the repairs to be made, he showed up just as scheduled and completed our work in one day. The quality of work is outstanding, he explained the use of the new equipment thoroughly and cleaned all the old stuff up and hauled it away. Could not be happier with our experience from start to finish. read more

Jason came by yesterday to update our monitoring and control panel. We had gotten an error around: no cell power 2 - and he helped narrow it down to it being an issue with the control board, and not our salt cell. He shared a ton of knowledge, specifically around this exact issue and how he's done many replacements and upgrades before. We went forward with upgrading with the Hayward Upgrade Kit where everything can be controlled on our phone and on a nice outdoor panel. Everything is running smoothly! The best part is Jason is super accommodating, efficient, knowledgeable, and offers a very competitive price. We will definitely reach out to him in the future should we need any other services or support. Thanks, Jason! read more

Pool pump pros was able to look up my unit and see it was under warranty. They arranged for the repairs to be done, thanks for the help!!

Excellent service, support and communication! Jason walked me through the process and tried to fix it over the phone before he arrived to save me some money, but the motor was gone (it was pretty old). read more

Pool pump pros installed a heat pump exchanger for my pool about 2 years ago, I am very happy with the purchase, the service, and Jason's help. He's been available when I've needed questions answered and would recommend pool pump pros to everyone! They should be your first option! read more

Jason provided very efficient service to replace a pool pump that was previously leaking more over time and causing the pool water level to go down quicker. He also fixed some leaking from the pool heater. Everything functions perfectly well now. read more

Jason did a great job. I highly recommend Jason. My pool is crystal clear and clean with the new pump and new filter.

Another popular company told me the faulty drive on my pump couldn't be replaced and they'd need to install a new unit, which is in their best interest from a profit perspective. Pool Pump Pros told me what part to order and that I could do it myself. Very honest, prompt reply, even texting me after hours. As it turns out I got my system back up and running, but when my pump finally does die, I will DEFINITELY go with these guys. The other company has permanently lost my business, clearly they are not honest and prioritize profits over doing the right thing. read more

Jason original upgrade my pool pump and control panel. Had an issue with my pool pump not turning on, messaged Jason and he messaged my back within a few minutes! Great customer service! He text me back on what to try to fit the issues. After a few trouble shooting tries, the pump was up and running! Fantastic! Jason warranty all his work and provides great customer support. Jason earned 5 stars. read more

Extremely happy with the service. Jason was awesome. Very knowledgeable. I will definitely call Jason for service in the future.

When our pool guy told us that our pump had gone bad and needed to be replaced for almost $3000, we contacted Jason at Pool Pump Pros for a second opinion, and he was out the next day to come take a look. After checking out the system, it turned out that it just needed a $30 part -- not an entirely new pump. The pump is running well again, and I just can't thank Jason enough for his honesty and advice. He saved us a ton of money, and I would 100% trust him to do any future work on our pool pump! Thanks, Jason!!! read more

A real professional business. Didn't try to sell me something I didn't need though he explained the possibility that I might need a new pump in the future. Quick service fair price. read more

The Pool Pump Pros (owner/operator Jason) came out a few weeks ago to replace a broken single-speed pump with a variable-speed one (plus add a 3-way diverter valve. I engaged him via Yelp and attached a few photos of the existing filter/pump setup, so he was able to provide an estimate without having to check it out in person. His estimate was similar to others I received (from other folks who did come out in person). I liked that his company is focused primarily on replacing/repairing pool equipment and felt comfortable enough with my online communication with him to engage his services. He was able to fit me into his schedule in a timely manner and did a great job replacing the pump and adding a 3-way valve. I would definitely use him again for any future pool equipment repair/replacement needs. read more

We contacted the company on Sunday and received a call and a quote. ( How great is that for work ethic? ) Here we are Tuesday and our upgrade is complete: From start to finish top notch - The system looks and works great! He was professional and neat and helpful. We are so pleased and impressed and will use again if needed in the future. read more

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Jason did a great job with refurbishing my 23 year old pool equipment. He provided me with a quote to replace my lighting, filter, chlorine feeder, pump and cleaning up the mess of removing old booster pump. Did an outstanding job. Very clean install. read more

The Pool Pump Pros - New equipment - Hot Tub & Pool Near Me - Sacramento, California

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I had communication with Jason 2 separate times on quotes for heating options for my pool. They spanned about a year apart. First of all Jason is very easy and convenient to work with. He will be able to give you a quote or feedback on what you want to do promptly. He likely wont need to waste your time coming to your house just to give you a quote. We live in modern times and he takes advantage of that. I just sent him photos of what he needed to see and what I wanted to do and he was able to tell me how much I would be looking at spending. Pool stuff is a specialty and the general public won't know what they are dealing with and will have a lot of questions. Or you might be someone who is very OCD or detailed and just wants to know everything. A LOT of other pool companies will be annoyed by your questions and make you know it. However, Jason never made me feel like I was annoying him with all my questions. He answered every single question and concern I had. And when he got to work in person he did the same. I had a heat pump installed and the work was clean. Making sure everything was perfect and his workspace was tidy as well. As mentioned he didnt mind chopping it up with you while he was working and letting you know what he was doing. Dealing with someone who is easy to talk and communicate with goes a long way. The prices were also very competitive compared to the rest--actually the best in the area for those who do heat pumps. So no hesitation on recommending the Pool Pump Pros for pool equipment installs. read more

I had my pool pump stop working during the hottest weather. Worried that my pool would turn green , I called Jason. My first thought was I would need a pump so he gave me a quote for replacing it and it was the best price compared to two other estimates. So I had him come out and after a diagnostic on my pool equipment, he found burnt wiring on a control panel and incorrect setup in the pump settings when originally set up. Needless to say he did an excellent job and was able to repair it. He charged me for the service charge and I was so happy it wasn't the pump I gladly payed it. I would highly recommend Jason and I would say do not bother going to anybody else. He will give you the best price along with great service. Thanks again Jason. read more

He responded quickly, kept me informed and completed the job on time. Thank you!! I will definitely use you again and refer you to others.

I've since had Jason come over twice more, to swap out my Easy Touch system for an IntelliCenter, and to install an IC60 salt water chlorine generator. Each team it's been beautiful work, on time, I've been very, very happy with Jason's work and will definitely be looking for other projects to do with him again in the future. He's very knowledge, too, so ask him questions if something isn't right with your pool equipment! read more

The Pool Pump Pros - Hot Tub & Pool Near Me - Sacramento, California

Jason is top notch! Communicates before, during and after the service. He can tackle a wide range of pool issues and specializes in pump issues. Do not hesitate to call this company....you can have faith that Jason will do the job and do it right. Will be having him back for some follow up, long term, nagging issues that didn't need the immediate attention of this pump problem. Nice to have a contractor that is about the customer's problems and communicates well. read more

We are very pleased with the work that Jason with The Pool Pump Pros. Jason went above and beyond to provide excellent service and replaced our electrical pool panel and pump motor. Jason provided us with an upmost professional manner, on time and provided excellent customer service. His knowledge and work ethics were both very much appreciated. I highly recommend and would refer The Pool Pump Pros to repair your pool equipment if needed. read more

Jason is great! Recently replaced/upgraded our old and failing pump and filter and installed a gas heater. He was so helpful in helping us choose what would work best for our needs and was very fair in pricing. His work was done quickly and looks great. Would highly recommend. read more

Jason replaced my old pool sweep pump with a new high quality pump in very professional manner. I am very happy with his work, albeit a bit on the pricey side. read more

I called Pool Pump Pros to come out and see if they could fix my Hayward H 400 pool heater. Jason came and diagnosed what he thought was the problem, ordered parts, and then came back, installed the parts, but the heater still wasn't working properly. He said that I really needed someone with a lot of experience with this model heater and recommended two other companies to help me out. He could just as usually have said that I needed a brand new heater, but he didn't. After two trips to my house, ordering parts, and then having to return the parts, Jason refused to take any payment for all his time and effort. He said he would just mark it down to a learning experience for himself. I'm very appreciative of how honest he was in his evaluations, and how helpful he has been to find someone with experience with my type of heater. I would recommend him, and will be calling him for work on other types of pool equipment in the future. I've definitely found a truly honest pool repairman! So, yes, even though my heater is not fixed yet , Jason has earned five stars. read more

The reviews speak for themselves. Jason was very knowledgeable. He asked for plenty of pictures and information during the quote so he could give me an accurate estimate. He gave me several options and didn't charge me a single penny more from his estimate when he arrived. He finished up in an hour (replacing a pool pump) was very nice. I would 100% recommend. Pricing is also fair! read more

Jason replaced our old pool heater with a new one that heats the pool so much faster than our old one. The price was very reasonable and Jason is such a nice guy too. Highly recommend. read more

Jason was amazing. Great customer service, quick and efficient installation (in the rain) of my new Pentair pool pump and filter, and by fast the best price. I highly recommend this company! read more

Very pleased with The Pool Pump Pros. Requested a quote to replace my pool filter and got a response right away. Jason was very knowledgeable and didn't push any specific product. Jason had time to come out the very next day to replace my pool filter. If I had any other pool equipment needing to be replace in the future, I would definitely be going back to The Pool Pump Pros. read more

Jason provided a prompt response and quote based on a short questionnaire and photos, that came in well under my other bid - and he was able to replace my pump the following day. He was fantastic and super knowledgeable! Highly recommend. read more

The tech arrived on time, had all equipment and supplies needed. The work was clean and complete. He explained all the functions of my new equipment, left the work area very nice. Thank you. read more

I had put through a quote request to this company because our pump stopped running and our digital controller stopped responding. Jason replied to my request in less than 5 minutes of entering it and simply asked if I had reset the power for longer than a minute. I hadn't, I had just flipped the power off for a few seconds and then back on. That basically fixed my problem. Fantastic response time and quickly solved my problem without having to come out. Will definitely look to use them for other pool repairs as they come up. read more

I highly recommend Jason for your pool equipment repairs. My pump died and after some discussion we decided it was better to replace with a new one instead of trying to repair it. He was very knowledgeable and was able to get it replaced promptly. He also gave me advice on some other things I can replace myself. If I have any pool equipment issues again he's the one I'll call! read more

Jason was prompt and committed to find a solution that was most cost effective to us. Tried to save our old heater but rats had done a number to the wiring. We needed a new heater and he found several options for us to choose from. Installed quickly and works great. read more

The Pool Pump Pros - Hot Tub & Pool Near Me - Sacramento, California

Great job. He was thorough in preparing for the appointment and was on time. Replaced my Pentair pump efficiently and explained the differences from the previous pump. Was thorough and would hire again. read more

For over 2 months now I have been dealing with pool issues caused by horrible pool service companies. Their lack of knowledge resulted in complicated pool programming issues and I was bleeding money due to unnecessary electricity and chemicals. Jason "Obi-wan Kenobi" was my only hope. He was able squeeze me into his schedule today and with great expertise quickly troubleshooted the programming. He also took the time to explain how my controller was configured with my variable speed pump. Enabling me for the future. Plus with kind patience he answered many pool owner questions and even provided recommendations. Jason will be my go to person when any of my 20 year old pool equipment dies. He is the Jedi I trust! read more