My spa had a leak and John came over and quickly identified where the leaks were! He had the parts in his van and fixed them now our spa is like new! Even had treats for our dog! Great work at a very reasonable price!! Thanks John!! Highly recommend!! read more

Spa Fixers - No more leaks! - Pool & Hot Tub Service Near Me - Granite Bay, California

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Spa Fixers is great! He doesn't push unneeded repairs and offers great advice. Many years of experience shines through! I unfortunately left a bad review earlier that was meant for a competitor, not Spa Fixers! read more

Title: Unresolved leak, unauthorized parts, and hidden fees I am highly disappointed with the service provided by Spa Fixers on August 17, 2026. I called them out specifically to fix a hot tub leak that occurs only when attempting to fill the tub.The technician, John, failed to diagnose the issue properly. He did not fill the tub to locate the source of the leak, and he removed the front and rear panels while completely ignoring the panel on the side where the leak actually occurs. Furthermore, he replaced a valve and O-rings for $18.99 without explaining the repair or seeking my approval first. He then reassembled everything and left without testing if the issue was resolved.To make matters worse, my total bill was $269.37, which included a $149 trip fee that was never disclosed to me upfront before the appointment. After he left, I attempted to fill the hot tub, and it is still leaking in the exact same manner. I paid a premium price for a random, unauthorized repair that did not fix my actual problem. I cannot recommend this company. read more

John was honest, professional, and easy to communicate with. I appreciate it that he tried to find ways to help us save money.

John went over and above simply to help me program my spa. He didn't waste my money on a service appointment before making sure the spa was programmed right. Thank You! read more

I have an old Hot Springs Solana hot tub, the heater stopped working. I called Spa Fixers based on the five star reviews. John (the owner) and I discussed the symptoms and he walked me through possible simple solutions. I attempted the repairs (like changing the pressure switch, replacing the filter, and resetting the tub), but the motherboard was clearly shot. John had provided an extremely reasonable price for retrofitting most of the inner components. He arrived within days and my spa is now running as if it's brand new. John's a great guy, he not only retrofitted the tub, but walked me through ways to keep my tub running it's best. Highly recommended! read more

John did a great job! Very honest, gave great advice, and was able to complete a tough repair! I have already referred him to 2 of our neighbors!!! read more

John is a great business person with all the right skills. He fixed my spa on 2 occasions having the knowledge to do a lasting and proper repair. Very reasonable pricing as well. Highly recommend read more

Fantastic! John was responsive, actually saved us money by recommending less expensive alternatives products and salvaged our heating element by replacing just a few parts. Highly recommend! read more

Spa fakers! I contacted this guy... Told him my problem.. He text back asking me the year of my tub. I sent him the tag on my hot tub. Although it's an older model. I have newer pumps and spa pack. He never responded... Crickets.. The very least he could have done is tell me he is not capable of changing a pump seal..His loss. I hired another company and it was fixed (pump seal)same day. My spa works great.. No thanks to the Spa fakers! read more

Want to sell you new instead of fixing what I already own Had to luck into a repair guy on my own - Do not use read more

WOW....that's the first thing that comes to mind regarding John and his service!! Not only did he answer email after email and question after question (I'm a new spa owner), but he did it all....FOR FREE! He didn't charge me a dime for all the questions I had and he fixed my issue with my spa overheating, without me having to take time off from work for a service visit. It's not too often you run across a genuine good human being who is here to serve and better other people, but I certainly did in John. He's got my support whenever I have any other spa issues hands down!! Thanks, Jordan read more

Wow. JUST Wow. This is our second experience with John from Spa Fixers and I am SO impressed. We have an older spa that has had a couple of different issues over the last couple of years. We use it daily, so having it in working order is so important to us! First, and most importantly, John is very honest. Most of us don't know much about these things, so it would be easy for an unscrupulous person to take advantage of customers (and there aren't that many companies out there either). But no. John is incredibly helpful, and even suggested a fix that I could try myself to eliminate the service call completely. Who does that? An HONEST (and knowledgable) person. Did I say WOW? With our most recent problem, John was great about responding to my call/texts and was able to schedule us very quickly. (Did I mention we use this thing daily?) He had to replace a valve and rebuild the assembly. When he was done, he even waited for it to refill and start circulating to verify the leak had stopped. Further, he gave me some excellent suggestions for maintenance, and replacement of our badly worn cover. Times are tough right now. Supply chain issues have made it tough to buy new spas, so it is great that John from Spa Fixers can keep our old one running. If you're looking for an honest and INCREDIBLY knowledgable repair person, you've found the right one. HIGHEST RECOMMENDATION. read more

We have a spa that's 20+ years old and in great condition, partly due to John's work on it and his advice. Not only does he do great work, but he'll also let you know what you can do yourself if it's something that doesn't require specialized tools/diagnostics. He's my spa guy until he's not working on spas anymore. PS. March 2022: He's swamped right now so it will take longer than usual to get him out. Shows what others think of him though. read more

John came out several months ago to help fix my spa. I told him to fix what ever needed fixing. He said he would order a new pump. Never heard from him again. I've called several times and texted several times over the last several months for an update. With zero response back. I think I've been more than patient. I really don't appreciate being ignored. It really takes a lot for me to take the time to write a bad review. But I think it's deserved at this point. read more

John did an excellent job on my 20+year old spa. Replaced pump motor + fixed old connectors etc. Recommend him highly.

During a spa drain and purge cycle, I made the mistake of leaving one of those oil absorbing sponges floating in the tub. Well, it got sucked down into the plumbing (because the filter was off for the purge) and I started to panic. I quickly reached out to John via voicemail, text and through yelp. He wrote back to me quickly, even though it was late on a Friday, and continued to communicate with me over the weekend. He said he'd be happy to come out to take a look, but also offered some advice on how I might be able to get the sponge out by myself. Armed with his advice and a cheap endoscope from Amazon, I was able to solve my own problem and probably save a bunch of money. I'm very appreciative of how John handled the situation, helping me solve it on my own, vs. taking a quick buck. He was helpful, responsive and I'll certainly call him in the future if I need more skilled help. Thanks John! read more

John was very helpful, knowledgeable and fast. Hard to find a spa specialist and he's the guy. Will definitely use again!

John is wonderful! He came out the same day to fix my boo boo to pull out an oil absorbent sponge from my filter! He was prompt and professional. Then when I called about a flashing code, he gave me the fix over the phone! we won't use anyone else for our hot tub work! Carol Citrus Heights, CA read more

John walked me through troubleshooting my spa and what parts to buy. He said I sounded cable of doing my own repairs... saving me $300.

Our spa stopped heating so I called John. He happened to have a cancelation and was able to come over and take a look immediately within 20-30 minutes of contacting him. He came over, explained how everything works thoroughly and determined one of the boards was starting to go out but still happened to be working which was the cause of the heater working intermittently. Top notch service and recommendations, just a great stand up guy who's hard working and honest. I wouldn't hesitate to recommend him to anyone that needs hot tub repair. read more

We moved to a house last year and told the hot tub did not heat up. We assumed they were correct and thought it would be expensive to fix and run so we just left it covered and turned off. Now we have solar and started to look in to it. We sent an e-mail on the site and got a reply pretty quick asking for some additional info. Long story short, it was just in "sleep mode" and after a few e-mails, John walked me through what to check and we got the unit up and running at no cost at all. I'm sure they could have come out and charged for a service call and even a repair but instead, he just helped us figure it out and move on to use our unit. If we ever need an actual repair or anyone I know has an issue, I will immediately recommend Spa Fixers based on our experience and the very quick, friendly and free advice. read more

John was awesome. He came out just 2 days after messaging him through Yelp. He diagnosed the issue with my spa and fixed a leak. He told me the he could swap out a circ pump, but told me that it would be cheaper for me to order the part and swap it myself. He even told me that he'd send me the part number. Great service! read more

I have a Cal-X model D spa bought 38 years ago. It no longer is part supported by Cal-X yet John finds a way to repair it when it breaks down. He repaired the broken nylon hose connector, replaced the GFI plug, and recirculate pump. After 16 hours the water temp was back to 100 and my spouse absolutely "loves" using it again. Thanks read more

John was honest and helpful and I will call him for all future spa issues. Thank you!

Call Spa fixers for all your hot tub repair needs! I messaged John one night after we purchased a used spa that wouldn't heat. To my surprise he responded almost immediately. After telling him a little bit about my hot tub, he quickly gave me a few things to try on my own to get it working again. I appreciated the fact he took the time to speak with me on the phone to help me try and figure out the problem. He ended coming out a couple days later to fix it. He took the time to educate my husband and I on the care and maintenance of the spa, he gave us a lot of great advice. The cost for the repair was very reasonable as well. The service was prompt and professional, and our spa has been working like a dream! We will recommend him to anyone we know of needing spa repairs. Thank you John! read more

Spa Fixers - Our beautiful hot tub! - Pool & Hot Tub Service Near Me - Granite Bay, California

Fixed our pump, very knowledgeable about spa/jacuzzis. Very prompt on emails and texts

slow response and did not answer his phone. After I posted that the CB was tripped he ask to see the control panel.

Very good at diagnostic work & provides a reasonable & cost effective solution. Highly recommend his services. Thank you read more

It is hard to find a good spa repair outfit in the area that is responsive and does quality work. Spa Fixers is highly recommended to get your spa in working order within a reasonable time frame at a good price. read more

Spa Fixers did an excellent job diagnosing and quickly repairing a failed circulation pump. My wife relies on the spa for therapeutic reasons and we so appreciated getting up and running again. From my interactions with spa fixers, I'm confident in their expertise and reliability. read more

Prompt and professional service for a repair on our spa. Not the authorized dealer, but able to assess and properly repair the spa based on our description of the problem. The "authorized dealer" for spa company could not or would not even assess the problem and failed to respond. Highly recommend this company. read more

Call back to finish the estimate they were trying to give me after I sent them pictures

Great feedback on the issues and timely. We haven't had them come do the repair yet but we will. Definitely come across as knowledge and helpful. read more

We bought our home with an existing spa which didn't work in years. John came to inspect the spa and he had it working in no time. He had all the parts when he came over ready to go. I'm very pleased with his professionalism and expertise! read more

John is our hero. He determined the problem promptly and had us a running in no time. Very personable. Our go to guy. Thanks John!

When I was first contacted them regarding my non functioning hot tub, like others,were a week out for service. Not these guys. Somehow they worked me in for the next day. When John got here he was pleasant ,knowledgeable, and very reassuring. Not only did he diagnose and fix the problem but also gave me tips on how to keep it running . It's interesting that I had this same problem 4 months ago and the manufacturer came out and repaired without telling me how to avoid the problem. I will sing this companies praises to all my hot tub owning friends!! I wish I could give you guys a 6 instead of a 5!!!! read more

John came to our house in timely fashion. His communication was great. I really felt he tried to save us money. The education on spa's he left us was priceless. We really appreciate John and Spa Fixers. Will be the only company my family uses from now on. Thanks John read more

They were very responsive, and when they showed up to give me a free quote the technician already had the necessary equipment to repair my Jacuzzi. I would highly recommend this business. read more

Spa Fixers - Pool & Hot Tub Service Near Me - Granite Bay, California

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We had a spa that broke on Easter weekend. John came out on Easter Sunday. John to the rescue! He fixed it and taught us more about how to take care of it. He is awesome. read more