Just got quote on phone, very friendly, looking for Hoka nurse friend recommended so we called. Guy went to check shelf if had what I was looking for, he did. Still gotta get out there. read more

I went in there to pick up my running bib for an event on Fourth of July, and the sales rep approached me asking me if I needed help. He directed me to the table in question to pick up my bib. I then re-approached him to let him know I was ready for his assistance so I could check out a new pair of shoes. He let me know that I would receive 20% off because I had signed up for the 5K on the Fourth of July. He was very professional, friendly and the vibe was right with his sales approach. Great job. I would definitely be back to purchase from there again. read more

As soon as you walk in,one can see and hear the great customer service,one can sense that the employees want to be here and that's one of the reasons I keep coming back to this running shop. I usually come here to check out the new gear that will coming out before it hits the other shops.They are really up to date with the apparel and events pertaining to runners.If you are just starting out,no worries,the staff here are more the knowledgeable to give one advice about shoes and upcoming first timer events.Most of the staff here actually do participate in running events and they have a couple of running clubs one can be apart of if you need that extra motivation to start your journey. This is the best running shop within a fifty mile radius bar none.My only gripe is the horrible parking.Only two spaces and one way in and out.So I recommend parking in the neighborhood off of locust street.That is all Yelpers,Peace out. read more

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I have known about this place for years, but I'm no runner. My friend insisted I try these new shoes she got. Although the same person gave her above and beyond service, I still got pretty good advice and several shoes to try on. My go to shoe was the Hoka. I am not kidding when I say that I immediatwly felt a difference. Saucony came in a close second, but I invested in a shoe that changed my life! Thank you to the staff for making my experience a great one with those shoes. I have been telling everyone about it and have sent other customers their way. In fact my friend took her parents and they left with 4 or 5 pairs. read more

Ray was so helpful! I came 10 mins before closing and ray helped me out as if the store was not closing yet! Gave me several shoes to try out! Thank you ray for being so patient. read more

I'm a beginner and I only run when my wife wants to go work out. I really desperately needed some good quality running shoes when I started doing 5K fun runs around San Gabriel Valley. The employees know this hobby very well and will guide you to what you need and not what looks good or is fashion. Don't buy at a department store if you are a serious runner. read more

Used to be great. Last two visits: 1) Staff recommended incorrect shoe and insert. Resulted in severe hip pain and knee strain. 2) Returned to be fitted for different shoe. They didn't have my size in the desired color, but offered to order and have shipped to my house in 5 days. It's been 7 days, and the rather rude salesperson I just spoke to told me "oh I don;t know why he'd say 5 days. It'll probably 10 days." She couldn't provide me with a tracking number for the order or order confirmation number. At this point, I wouldn't be surprised if they charged me and didn't even order! Overpriced. Poor service. No longer delivering expertise on fit either! Don't "Run With Us." Run away. Fast. read more

First time coming here and it was a great experience! Jose is awesome very helpful and patient with us. Parking is a bit tough in the back but plenty of parking on the street! Good place for good shoes. read more

Running is such an important part of my life and getting it right begins with the best running shoes for you. RWU staff have provided expert guidance to me, family, & friends for more than a decade. This is a full service running store to meet the needs for all runners , from beginner to experienced. read more

Love that I got amazing service from Michelle.. She asked great questions and was able to find me lightweight running shoes. I haven't run in 20 years and just starting up again. Michelle was encouraging And informative...thanks read more

I've been here a handful of times and am always leaving with a smile, whether it's because I completed a fun run on a Monday with the free store running club, or if I've found the right socks for my next running adventures! I recommend supporting this local business, they know how to do customer service and how to make you feel like you're apart of the Pasadena community too! Today, I went in to buy compression tights and socks. Unfortunately, they didn't have the tights, but they had the socks. Upon entering the store, Adrian greeted me and asked how he could help me today. He informed me about the sales on socks, which was helpful, and he suggested a type of sock that I described I liked for running. Some tips: Park off of Locust on the street or in their parking lot spaces behind the store by SalonCentric and Teriyaki. They have free water inside They give a discount if you mention that you run with the Pacers. read more

Run With Us is THE ultimate one-stop shop for both serious and casual runners at all levels. Fast or slow, if you're a runner, this is the place to go! Located on Lake Avenue in Pasadena, it's easy to miss this spot. Look for the Teri & Yaki spot next door (also good btw!) and cross your fingers that you can find parking at the tiny parking lot in the back. Find street parking if possible because it can be challenging to snag one of Run With Us' 4 dedicated spots. Once inside, you can speak to any of their knowledgeable staff members about shoes, gear, gels/supplements, sole inserts, and so much more! These guys are consummate professionals and experienced runners and can provide you with plenty of sound advice. They will measure and examine your feet and let you know what type(s) of shoes to consider, and will even let you take the pairs out for a quick test run outside the store. If you are thinking about running a marathon, or even just a 5K or anything in between, do yourself a huge favor and get yourself a legitimate pair of running shoes. Your feet and your body will thank you! Run With Us also has a running club! Check out their website or drop by the store for more information. AND! As an added bonus! They have a deal on Groupon. Check out the deal and save a few extra bucks on your running gear! So overall... The Good: Lots of selections, knowledgeable staff with extensive expertise and advice, Groupon deal and occasional store promos. The Bad: Very tiny parking lot in the back means you may have to street park and walk to the store. The Ugly: If an item you want is not in stock, you may have to wait a longggg while before the store gets it back in stock. Not the best for impatient people! read more

Great store with friendly staff taking proper precautions for Covid. My husband and I both were fitted fir new rubbing snd trail shoes. Amazing selection of products! read more

Awesome local running store that's staffed with patient, knowledgeable and passionate associates. They took excellent care of my girlfriend, who is a very difficult customer. read more

Peter was a great help. I went in with my husband for him. I left with shoes for myself.

I just want to say that the staff are very attentive and friendly. I walked in and Peter immediately helped find the right shoes for my feet . He took the time to explain why I needed a specific shoe. Thanks again Peter for all your help. read more

Great and knowledgeable place to get your running fix. The staff was helpful and accommodating with grabbing sizes for my new Hokas. For Pasadena Pacers it's a must! read more

I called 3 places before run with us, and hands down they were the nicest over the phone (Jose helped me). So I decided to come in. Michelle was my fitter. She was kind and sweet on top of knowledgeable. I felt extremely comfortable here and I ended up getting two new pairs of shoes. I really liked this place and even though I'm a fatty I felt great here lol. Parking is a little difficult and nav might have you pass it but those store is definitely worth checking out read more

Sales person was not helpful, he was loudly chewing gum with his mouth open, took 15-20 minutes in the back supposedly looking for shoes to show me, then brought out shoes that were not even my size. He seemed more interested in his phone than helping me find suitable shoes, and did not offer to measure my feet on the machine they have there. read more

Parking: Not many parking spots and if you do find parking in the lot.... They are tandem parking spaces. Hard to get out if you're the first car in. If you want to avoid this problem, park in the residential area. Service: Due to the condition of my Brooks DYAD 7, I knew it was time to retire them and go on a mission to find my next running shoe. Chris (salesman) was very informative and suggested some shoes to support my running style. In total, I tried on 4 different pairs of running shoes today. Felt weird running back and forth in the store.... I think I ran a lil over 10 times with all those shoes. It's an investment, so I have to know for sure if those shoes are for me. Verdict: The last shoe that was suggested was a keeper! I chose the Adidas Supernova Boost Sequence 7. Haven't heard much about Adidas running shoes, but Chris reassured that the shoes I chose is great! The reason is because the midsole is made primarely with boost which allows the shoe to be more stable. Can't wait to test out these shoes on the streets.! read more

Run With Us - Out with the old... In with the new! - Shoe Stores Near Me - Pasadena, California

There's not a lot of running shoes stores around so you have to be doing something right to be around in this web based shopping era. From the moment I walked in I was given direct attention from someone who knew what he was talking about. He didn't sigh when the shoe was not right, he found something that fit my needs. The one on one was beyond awesome. Victor's knowledge was way above par. At the end of everything, they didn't have my size and color shoe. That's not a deal breaker here because they ordered them and sent them to my home. That's service. I received the shoes about a week later as they said, and they are perfect. read more

Run With Us - Shoe Stores Near Me - Pasadena, California

I went into Run With Us with my brother and his wife, who were surprising me with a new pair of workout shoes. Peter helped me select the best pair of Asics (my favorite!) based on my gait, the shape and condition of my feet, and understanding the needs of a senior. I've never had such a knowledgeable person help me, and I chose the perfect pair! I really appreciated his patience and his knowledge. I can't wait to return to this store. Everyone was so pleasant. read more

This is my first time at Run With Us and it certainly won't be my last! I called ahead to see if they had the product I was looking for, they were happy to help and were able to tell me they had in stock what I was looking for, so I headed over. The first thing I noticed when I arrived at the location was they had a parking lot! Awesome! It's modest in size and shared with other businesses (the signs designated which business the parking spots were specifically for). This was a major sigh of relief for me because I had huge parking issues a mile and a half away where the typical Old Pasadena public parking lot structure is. I used to head over to those main streets regularly and liked the 90 minutes of free parking, but it was a HUGE bummer that due to COVID it is now cash only. Cash carries more germs and most establishments won't even take cash at this time, so it really makes no sense to me why this happened. This parking structure is like a 25 minute walk to the running store, so doesn't really apply here. The store is a modest size but carries an array of gear, clothing, shoes etc for men and women. Armando helped me find the shoe I was looking for. He was very knowledgeable about finding the right size for me. Overall it was a very swift process! read more

This is my second time at Run With Us with my boyfriend and we've had great experiences both times. We're relatively new to competitive running, and have gained so much knowledge just being in the store and being helped by the associates. I'm still in the process of recovering from a foot injury and today Armand helped me with some great tips to prevent further injury! They're all so helpful in finding the right shoe, or your size in clothing. With COVID, I'm so glad this store has been able to reopen and still service the community! They allow only 9 patrons at a time and masks on at all times. The second we walked in they were cleaning seats which I assumed had just been sat in. We felt completely safe! Thank you Run With Us! We appreciate all of your tips and help! read more

Solid running shoe store. I always get great customer service and great products. Been going here for many years. I need a hat! I tried on different wide width walking shoes and found the ones that worked best. Brooks is my fave. I also like their socks and I was able to get some face masks with the logo run with me. :) thank you for still valuing customers with excellent service. Highly recommend. read more

Run With Us - My dad looking at shoes - Shoe Stores Near Me - Pasadena, California

Ray was so helpful. He sized my foot and brought me a curated selection of shoes. I jump rope and needed a good quality high cushioned shoe. I have been coming here for years and they are so great! read more

I went back to have my feet reevaluated. Obviously, Brooks Addiction 10 felt too heavy for me and size 8 was too big as well. So Rosario helped me out. She brought 3 pairs out and she let me run with them. I made my choice and went for the Mizuno Inspire 9. Light and good grip. Rosario was very helpful and knowledgable. She also told me that she leads the running group every Monday evening. Once again, 5 star treatment. They're all passionate about what they do. Free Asics tee:) read more

who knew that I didn't need an 8 wide or 8.5 extra wide women's sneaker? Daniel did! he got me into 7 wide men's sneakers and for the first time in years, I can walk without pain. stop ordering shoes online and go to experts - you don't have to be a runner. read more

Been suffering from plantar fasciitis for a while now. 1st in my right foot & now in my left foot. I also work in healthcare and am on my feet 10+ hours a day. My 1st podiatrist wanted me to buy $260 shoes with no explanation as to why or how they would help me. I'm on podiatrist #2 now who reccomended either clogs or Hoka shoes and actually explained why they would help but also told me what to look for in any shoe I buy. I did try the clogs 1st and they helped the plantar fasciitis, but only because they made the rest of my foot hurt so bad I couldn't feel the original pain. I quickly returned them. And went back to my normal painful shoes. BUT, today was the day...today at lunch I decided I couldn't live with the pain anymore. So I hobbled over to Run With Us. I was greeted as soon as I walked in and explained my issues and what I was looking for. (In addition to Hoka shoes I was also interested in some insoles.) I got to stand on the fun little machine that mapped my feet & showed all my pressure points. It was fascinating to see that! They watched how I walked & measured my feet then brought out my Hoka shoes in the perfect size. I was asked to take a little stroll around the shop to see how they felt, I think I even stumbled a little bit when I started to walk because I was not expecting them to be so light. They felt great! Next, we moved on to insoles. I think I tried out every insole they offer and finally we found the perfect one! I wore my new shoes out of the store and actually walked normally back to work. (The 1st time in months I have walked normally & not limping!) The people at Run With Us really know their stuff!! Service was fast, efficient and friendly. I wish I had went there sooner! And I can guarantee that I will be getting all of my work and athletic shoes from them in the future. read more

My feet were sore as I ramped up my exercise routine and I knew something needed to change. I was a novice runner at the time with little knowledge of shoes. The experts at Run With Us analyzed my feet, watched me walk, and provided me with custom recommendations based solely (pun intended) on what is best for me. I've continued running and am not nearly as sore as I was before my visit. I recommend Run With Us to anyone novice to expert! read more

Wonderful shop! Fair prices! Great selection!Phenomenal staff! Have been shopping here for over 25 years!

Wide selection of shoes. They also have a machine that points out your pressure points and to select what type of show to get.

Absolutely amazing. Thank God I found this gem. I came in today and was helped by Daniel, and Daniel was super knowledgeable, calm, patient with all my questions, extremely helpful, and also experienced in knowing what was good for different types of situations/feet/etc especially from his experience as a trained runner (I think professionally, from what it sounded like based on his knowledge and experience). He even had me try this amazing technology called Aetrex in which you step into it from different angles and it literally does a complete thorough analysis of everything about your feet, from images of it from all angles which can show whether you supinate/pronate, whether you are truly flat footed or only seem flat footed or whether you have a high arch, what areas you tend to place more pressure on when standing/walking, etc., you can even email yourself the results, it is incredible. After discussing my shoe/feet/joint issues and thorough analysis of my feet and prior experiences/info, he immediately came out with the batch of shoes he wanted me to try based on that information, and he was able to tell me the differences between each shoe that correlated with how each one felt different and how that can apply to me. He also was willing to tell me his observations of how each different shoe affected my walking, such as how my feet seemed more structured in certain ones or where they may spill out more on other ones etc. He also gave me info on how often shoes should be replaced and why, and that confirmed to me what I recently heard about shoes needing to be replaced every 6 months, and here I was the whole time wearing the same worn out shoes for years after they lost all of the support on the outside edges which were making me roll my ankles (not good!). In the end, our top 3 that we both mutually decided on for me were the (1) Brooks Dyad 11 (his top choice based on how they seemed to stabilize/provide structure for my feet), (2) the Saucony Echelon 8 (the ones I ended up deciding on since I loved the way they felt the most out of our top 3, and he said these did have more cushion than the Brooks Dyad which has a firmer base instead), and (3) the Saucony Triumph 19. There is also less pressure for me to decide on the one shoe, knowing now that I am supposed to replace them after about half a year anyways due to shoes losing their cushion and support over the wear and tear over that time, so I am looking forward to trying the other ones later on when it's time to replace, especially with a job that requires me to be on my feet all day which is often so hard on my feet and shoots up to my knees. This is definitely much more tailored to focus on the health of your orthopedics/feet compared to other typical shoe places that you find in the mall etc, and this is exactly what I needed. For those of you that are focused on finding shoes that are good for your joints and to prevent feet/joint/knee problems or run alot etc, this is the kind of place for you! I am so excited to experience life-changing shifts in how picking the right shoes/knowing my foot type/how often to replace shoes etc. will create for my joints and years of pain from doing the wrong thing. Thank you Daniel, and thank you Run With Us. Great experience today and I will be returning again for more shoes in the future. read more

Talk about customer service! Walked in knowing very little about running shoes, given multiple ankle sprains over the years, I completely wrote off running as a form of exercise. Then staff member Rosario totally changed all of that. My feet and gait received complete evaluations. I was informed about different types of exercises I could be doing to help my ankles, types of surfaces on which to run, stretches, pain relief, and more. She brought out several types of shoes and encouraged me to prance away. Now this is how you sell shoes: Educate your customers and inspire people to run. Yeah parking is tight, but so what? You should be walking and running more anyhow! They also have a wide selection of accessories and gear to turn your run into a runway. Also, if you're not satisfied with your shoes, you can return them within 10 days of purchase. Can't say enough about this gem. read more

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The person we worked with was knowledgeable and helpful in finding the best and most comfortable shoes for our son. We will be back!

Everyone was very nice and caring. They watched how I walked and scanned my weight distribution on my feet through a machine. I was recommended several shoes that all felt like the most comfortable shoes I've ever worn. I highly recommend this place! read more

So happy with my experience here! Everyone was extremely helpful and attentive. I got my foot measured and tried their fancy machine that taught me about my stance, my arch, and how I walk. The staff was so diligent about helping me find a shoe that worked for me. Honestly, I wasn't expecting that level of customer service and I was blown away! I will definitely come back! read more

After a 2 1/2 year bout with plantar fasciitis in both feet, I have truly come to appreciate wearing the right pair of shoes, especially for running half marathons and trails and such. Three different tries at custom orthotics finally found the right combination of arch and heel support, and wearing the right shoes with midfoot support... Plus a lot of rest, ice, and stretching... Have made all the difference. Now it's more about management, instead of recovery. I don't ever want to go through that again... which is why I will never buy a pair of athletic shoes from a sporting goods store or discount store ever. This store specializes in connecting folks with the right set of shoes for their unique feet. High arches? No arches? No problem.... Stop in, and speak with one of the helpful associates at the store, who will make several recommendations to you based on their experience and how your feet measure. With size 13's, no arches to speak of, and some hard custom orthotics, there are only a few shoes that work for me. Thankfully, Run With Us has a huge selection and knowledgeable staff. With any luck, my joints and legs will last long enough to enjoy this store for years to come. read more

Run With Us has a terrific selection but even better service. Today Elizabeth helped us and she was thorough, professional and just wonderful. Everyone I've ever had the pleasure to deal with there has been great. They really know their stuff. read more

Customer service is perfect. They are very knowledgeable and helpful and have a good selection of shoes and accoutrements.