We eat at this restaurant on North Glenstone in springfield mo a few times a month. The last couple of times it hasn't been very good. Today I ordered a sweet tea and the first one wasn't sweet. The next two were like barely colored and all the sugar was in the bottom of the glass. It took 35 minutes to get our food. The service was bad. I'll try them one more time. read more

Should've went with our gut when we observed the outside of the building was dirty and unkept. Took several minutes to be greeted by the hostess, though there were only two other couples in the restaurant...another red flag. Salad bar was messy and the serving utensils sticky. Food came to table cold and not good. On a positive note, our server was very friendly. read more

This place is horrible. It's nasty it's dirty. The workers don't seem to be well trained or informed the manager was mean to our waitress while we were there and it totally threw her off her a game, which was actually a D game. There were dirty plates and dirty tables all over the place don't go here, they need to be shut down and the food was nasty read more

Placed an online pickup order for the advertised BBQ chicken salad. Upon arrival, I waited in the entrance for close to 10 minutes before any staff even acknowledged my presence, even though 3 different staff members saw me standing there. The salad was quite small for the price AND there was not a speck of chicken on the salad. Very disappointing. I won't ever return. Service and food were bad read more

1 hour wait for food ended up walking out and being late clocking back in from lunch break at work. Waitress got smart when askedwhy it was taking so long read more

Ruby Tuesday - This is what we got after waiting onehour for our food. We ended up walking out because we only have an hour lunch break at work - American Near Me - Springfield, Missouri

Food was great, service was great, price is good and the place was pretty clean. We got our food in perfect timing, the servers was on top with our needs and filling up our drinks. read more

I like to go to Ruby's. Usually good food and good price. Last night I got babyback ribs and they were the worst baby back ribs I have ever gotten from a restaurant. Baby back ribs are supposed to be falling off the bones. These ribs were over cooked and dried out like jerky. I will go back to Ruby's but never again order ribs. I"m 67 years old and had a lot of ribs in my life. These were terrible. Dean read more

I've been to several other Ruby Tuesday restaurants across the country and this location isn't bad. Once I got to the restaurant, it took several minutes before the hostess greeted me and took me to my seat. Apparently, she also helps to bus the tables. Once seated at the booth, I noticed that for a 6 foot tall person, it was kinda uncomfortable because the table top was really high and the seating position was kind of low. This reminded me of my childhood days when I wasn't tall enough to reach the table once seated. My waitress was very friendly and smiled during our whole interaction. She was quick to take my drink order and just as quick to bring back my drink. I ordered the ribeye steak with steamed broccoli and the salad bar. Usually, with the Ruby Tuesday salad bars, they are well-stocked, look fresh, and filled with really appetizing items. Today, not so much. The restaurant wasn't that busy but I noted that they were out of several items. I had a chance to go back for a second time but noted that these items were still out. Chopped eggs, corn, and some other item was out. At least the greens weren't wilted. The ribeye arrived fairly quickly. Immediately, the waitress asked me to cut into the steak and check to see if it's cooked to my liking. I did, and it was medium rare as ordered. Taste-wise, it wasn't bad. I didn't expect high-end steakhouse quality, but for what it's worth, I didn't need to use steak sauce. She asked me if I needed any but I declined. I never use sauces on any of my steaks except for horseradish and au just for prime rib. A great steak that is cooked to perfection only needs salt and pepper as seasoning. The steamed broccoli was good without being too overcooked or too al dente. All-in-all, it was a good experience. The waitress constantly checked on me to see if I needed anything and in a pinch, I wouldn't mind coming back here should my travels bring me back to this town. read more

Our family (mom, aunts and cousins) were on a road trip to Joplin from Michigan, it had been a long 8hr trip before stopping for dinner at your location in Springfield. Upon entering Keaton a young man welcomed us and we told him we were from Michigan he asked us how our trip had been so far, he was so friendly and patient with my elderly Aunt and mom, he joked with them and listened to their stories. They were so happy that a young man would take the time to be so friendly and listen to them, it made their (and our) meal so enjoyable. On the way out he wished us a safe trip and joked some more with us and my mom and aunt asked him if they could give him a hug and he obliged! My mom and Aunt were giggling like school girls and talked the rest of the way to Joplin about how friendly Keaton was and how he made them feel like important people and not just some "old women". In this day and age of people finding reasons to complain or always having a negative to say, I just wanted to take the opportunity to praise such a wonderful young man and to thank him for how special he made 5 women from Michigan feel. read more

Excellent food and service. Only down side is the dressings we're not labeled. Clean restaurant

Desiree was a wonderful waitress. Very kind and pleasant and friendly.Beautiful smile

Isn't it funny that there has been no response from management? That says a lot about their commitment to quality and customer service. I would advise no one support this establishment. read more

Ruby Tuesday's day has come and gone...but if you are in Springfield near exit 80a and want a reliable, but uninspired meal...but a (still) good salad bar...you could do much worse. read more

Best salad bar in Springfield. Always fresh and great variety!!!Garden SaladGarden Salad

My husband and I like the menu options and we always add the endless garden salad bar. Our weekend hostess, Lesley, is phenomenal. You can tell she loves her job! The manager, Jeffrey, does a great job with operations with lots of attention to detail and enthusiasm. We've tried other restaurants but none compares with Springfield's Ruby Tuesday! read more

My favorite restaurant for fall-off-the-bone ribs. My last visit didn't go well as the ribs were less than satisfactory. That visit was a fluke. This visit was very satisfactory in that the ribs and meal in general, was up to my expectations. Excellent. Service also very good. Whatever the reason for less than satisfactory ribs on the visit a couple weeks ago was straightened out. I recommend RT's and look forward to my next visit. I like the relaxed atmosphere also. read more

My favorite restaurant for fall-off-the-bone ribs. My last visit didn't go well as the ribs were less then satisfactory. That visit was a fluke. This visit was very satisfactory in that the ribs and meal in general, was up to my expectations. Excellent. Service also very good. Whatever the reason for less than satisfactory ribs on the visit a couple weeks ago was straightened out. I recommend RT's and look forward to my next visit. read more

If you're looking for exceptional food, and great customer service...bring some patience with you. We ordered a Moscow mule, and the server suggested a raspberry mule, to which we obliged, and ordered two. She brought one Moscow, and one raspberry then said, "wait, you wanted two raspberries?" No biggie, we will drink what we got. We kept it simple with the 2 for $24 and got the spinach and artichoke as our app., two salad bars, and a side of fries. After two trips to the salad bar (ranch dressing needs more...ranch) we mentioned about the spinach dip, which the server must have overheard because she told us "your appetizer will be right out, they are just adding more dip." Shortly after, the fries came out steaming hot, but tasted like old grease. A few minutes later the dip arrived lukewarm. We couldn't tell if it was the cheese, or the spinach that tasted funny, but it had a weird tangy taste. When the check came I informed the server of a chip on the rim of the glass. No big deal, as I didn't cut myself, but just wanted her to be aware. We did inform our server about the dip, which she did take action on and took 13% off of the bill. This is the first time I've ever bee been to a RT, and I will go back again for a second chance. read more

They are open again. They had a pipe bust. So happy I can get the salad bar again. Hubby loves their Cheesburgers. Love the staff, they are so helpful! This is in the Springfield Missouri Ruby Tuesday. read more

Lorenza wanted salad so we went here. She ordered a breaded Jumbo shrimp dish and build your own salad bar and I had the turkey burger and fries. I should have tasted the fries before I salted them! Way to salty. Turkey burger was OK, but I think that craving has been satisfied for the next 10 years! Lorenza enjoyed her dinner, but the margarita was too sweet! I enjoyed a Large Draft Samuel Adams! I asked if they had IPAs on tap and the waitress stared at me and said "I don't think so sir!" Not sure she knew what is an IPA. Will try another place, Whole Hog Café and take the left overs! Don't think I can finish 1/2 a chicken!! read more

Went there for lunch while on the road. Really enjoyed the endless soup and salad bar. Our waitress was great . We will be back.

Great food and Blake was an outstanding waiter. I also observed Blake taking care of a food problem at the next table and he did outstanding customer service at that time. read more

Went to the Ruby Tuesday in Springfield Mo next to the Drury Inn.. The food was terrible I order a crispy chicken salad and the chicken was burnt there were no crotons and the romaine lettuce was not romaine..We ordered to go..The staff is nice but the food terrible read more

I have tried contact guest review @Ruby Tuesday per the response given and aboaoltuely nothing has happened and no further communication has transpired. read more

My husband and I have come to Springfeild after driving all the way from Seattle Washington. We were so so happy to have such good service, James Kennedy was our server and it was far beyond good quality service. Honestly the food was good but the service was higher end then required for such a casual steak house. He was a server on par with any 5 star establishment by far and I do plan on bringing my family here when I'm in town again, if for nothing else but to see our new people! Thanks again James read more

Had the $8.99 unlimited salad bar. Filled me up. The actual lettuce could have been better, but overall I can't complain because it was cheap and I came towards the end of the lunch shift. read more

Went a week or so ago and it was a horrible experience start to finish. Took forever to get seated, get drinks,order and get food. Our server only brought out half of the tables food and we had to eventually had to ask where the rest of it was. When food arrived some of it was over cooked if not burnt and some of it you could tell was sitting under a heat lamp to long.Drink refills took where very far and few. There is a reason why I don't pick to come here. Lack of service and food is just meh. read more

What was I thinking?? As an "adult" I try to avoid chain restaurants. However, I was on a road trip with my mom and we were nostalgic for the days we would frequent the Ruby Tuesday's on Olive in Creve Couere. This ruined it for me. Our server was nice and attentive enough. We ordered four drinks, one kid's meal and three salad bars. Our check was $50. Sorry, but for $10 I can get a gourmet 2,000 calorie salad at the finest of corporate establishments. This is not a cool price at all. Especially since the lettuce was fading, the dressings were not labeled and at least three items were empty on the salad bar. What a sad story. read more

Saturday night. Ordered coastal trio togo creole type, 19.99. Host claimed it was busy and had me repeat my order like 4 times and forgot an extra side i ordered, didnt charge me for it though, so thats good. Service was good & quick of course obv right?. Food was good. Forgot my utensils, napkins. Gave me 3 shrimp though on a barbie o.O .. Idk if thats right but its cool. Got two lobster tails though ¯\(°_°)/¯ . Would i go back? Yes , but make sure everything there b4 u go! Haha ;) read more

Ruby Tuesday - Coastal trio, creole kind. 19.99. Good stuff - American Near Me - Springfield, Missouri

Ate here twice this week because we are in town on vacation. Ordered takeout the first night. Dined in the 2nd. Any place that goes above and beyond for food allergies is a good place for anyone to eat. It means they take their food prep seriously. They specially cooked chicken for our boys to avoid cross contamination, and brought the manager out to discuss how they were prepping the food to make sure it would be okay and to give us the choice. Very friendly. super helpful. Oh, and they didn't hand me an expired allergy menu! Usually, I get an old allergy menu the first time and I have to request the most recent menu. They gave me the current menu the first time! Amazing! I'm super impressed. They took great care of us. read more

My first action after exiting the restaurant was to apologise to my family because it was my choice to eat at Ruby Tuesday. It was a complete disaster, the worst, WAY OVER PRICED. We paid $80+ for a meal that might have been worth $20. My steak was obviously freezer burned. My mashed potatoes had a hard film on them like they had been sitting for a while. My daughter had a small bowl of macaroni and cheese with three small pieces of dry chicken and they charged $15 for this meal. That's it, nothing more that three small pieces of dry chicken and some sub par mac and cheese. I could go on and on but suffice it to say I will NEVER subject my family to this bad joke of a restaurant again, and neither should you. read more

I have came here many times and I guess last night just wasn't a good night. Our waitress never came back to the table if we needed something we had to stop her just so we could get what we were needing. Our food took over an hour to come out and on top of that it came out cold. All we got was 2 samplers, 2 wings and a kids chicken. The kids chicken was cold to the touch. When we asked how much longer it would be she goes " oh there is some already made would you like me to bring it out" so who knows how long it was setting up there ready for it to come to the table. We never got refills and our waitress when we asked her something she would says " sorry it's crazy right now" when there was literally maybe 15 people there. At the end of the meal we paid and it took her 10 minutes just to bring back the change! Like I said I've never had a bad time here but last night just was not good at all. Plus my husband and I woke up with food poisoning. I am just very disappointed with the experience last night and there were a couple different people that were in the same boat as us. Saying the god just wasn't good and it was cold. read more

As usual, very friendly and very attentive staff. The sweet tea wasn't over sweet like last time, which was a plus. Only complaints this time: my wife's fries had way too much salt, so next time we'll ask for no salt, and had I known the baked raviolis was only about 4 or 5 raviolis, I would have ordered something more filling or satisfying, was hoping it at least came with garlic bread or breadsticks, but no luck. We still enjoy coming here, and will continue to do so, but this round wasn't as good as the past few times here. read more

Ruby Tuesday - Lunch bunch meeting at Ruby Tuesday today. - American Near Me - Springfield, Missouri

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Greeted by a very personable host. Was seated almost immediately. Decided on a soup and salad combo. Very clean, well stocked salad bar. Peach sweet tea very sweet. I would definitely come back. Great place to stop on long trip, especially if you want veggies. read more

Took my father for a nice Father's day lunch on 6/20/21. We waited for at least 15 minutes before our server even came to get our drink order; at which time he said "guess they snuck you in on me". There was only 1 other table, (1 person) in the server's area when we were seated and finally placed our order yet we waited over an hour to receive it. That was only after I asked our server about it. I know that covid has caused a lot of business' to be short handed so we waited patiently. Server said he got busy all at once and our order was being prepared. The other three tables that came in considerably after we placed our order were finishing their meals and leaving. There was not doubt in my mind that he forgot to turn our order in. Once we received our order, my father's Asiago Steak & shrimp came with no shrimp and the steak was small and hurriedly cooked. We arrived just before 2:00pm and didn't get out of there until 4:25pm. The server then presented me with a $51.83 ticket and said I hope we didn't hold you up today. No offer to discount or even apologize for what happened. I never post negative experiences but I just couldn't let this one go. It literally ruin the day for my dad... I will not return to this location and at this point may not return to any read more

Food was just ok. But this place was close enough to where I stayed at and gave it a shot. My waiter did a good job.

Great service, decent margaritas, better than average wings... not too bad of a reason to visit this chain? Seriously the bartender was awesome and served our drinks quick... we got there about an hour before close and he didn't seem to want to kill us for coming in so late. We enjoyed our good and drinks as quick as possible and my daughter even had time to order desert, which was phenomenal. Overall it was a good experience but nothing stands out as the "I gotta come back to this place". read more

Fast and friendly service. Delicious food and the best salad bar in town. One of my favorite places.

We stopped at Ruby Tuesday because of the salad bar. I was looking forward to it too. But when we arrived although they were at least 5 tables I could see empty, WW were told it would be a 25 minute wait before we could be seated since they had a big party and could manage more. It was a bit insane. I'll not go back. Poor management. read more

Food was great, service was terrible. They forgot everything except the main course. Drinks, salads, and even the ticket. Place was not busy, and the manager never even acknowledged the service issues. Several servers had to bring the food out, but they kept messing it up. Very frustrating!! Won't be back!! read more