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    Ross Dress for Less

    2.4 (23 reviews)
    Closed 8:30 am - 11:00 pm
    Updated 3 weeks ago

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    Rumit P.

    Average selection of clothing and home goods merchandise. There's also a large section baby stuff, a small area with furniture, and a small outdoor selection. Lots of 4XL men's clothing but very few small sizes, alas. I was looking for some exercise machine mats ($10), some gloves ($5), and a weighted ball ($13), which I found so I'm satisfied with finding what I needed. Checkout staff with pink and orange hair carried on a full conversation with her coworkers during the checkout interactions, but there was no line so I was pleased about that.

    Pro tip -When you drop something, pick it up.
    Nisa N.

    This is great store and I've found some nice deals in the past few years. I stopped by the other day after a long time away and the store was in desperate need to decent, respectful, and considerate CUSTOMERS. There is no way a store would look this way if the people shopping would just pick up after themselves. It's really not that hard and the employees that work here are NOT our maids.

    Graylu L.

    I went to Ross to look for a small area rug and could not believe that the staff has this store looking like this. After taking this picture, I turned around and left right out of the store. How could anyone shop in this type of environment? Not only is it a hot mess, this is a safety hazard.

    Hot mess

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    2 years ago

    Helpful 8
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    Love this 4
    Oh no 2

    2 years ago

    Helpful 2
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    Love this 1
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    3 years ago

    Helpful 4
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    Love this 6
    Oh no 0

    1 year ago

    I love shopping! The store is pretty busy but it isn't messy like other Ross locations that I have been to.

    Helpful 0
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    8 years ago

    Helpful 2
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    5 years ago

    Helpful 3
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    Photo of T. C.
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    65

    4 years ago

    Helpful 1
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    Love this 0
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    5 years ago

    Helpful 0
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    4 years ago

    This store is always junkie and the dressing rooms are rarely open. The customer service is poor and the staff is unfriendly

    Helpful 0
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    7 years ago

    Helpful 2
    Thanks 0
    Love this 1
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    5 years ago

    Helpful 1
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    Love this 1
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    9 years ago

    Helpful 2
    Thanks 0
    Love this 7
    Oh no 0

    8 years ago

    Helpful 0
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    9 years ago

    Helpful 4
    Thanks 0
    Love this 1
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    4 years ago

    Helpful 0
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    Photo of Michelle W.
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    11 years ago

    Helpful 3
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    Love this 4
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    10 years ago

    Helpful 2
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    Photo of Nomin D.
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    11 years ago

    Helpful 1
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    11 years ago

    Helpful 1
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    15 years ago

    Helpful 0
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    10 years ago

    Helpful 0
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    Photo of Jay D.
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    11 years ago

    Helpful 2
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    12 years ago

    Helpful 0
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    HomeGoods

    HomeGoods

    3.2(12 reviews)
    4.9 mi

    I've bought mainly from their coffee sections, snacks, and bathroom decor. They have a decent…read morevariety of items and I especially enjoy the coffee and clearance section. On a recent visit, I was particularly impressed by a store associate, Keisha, who showed such warm, refreshing, and personable customer service to multiple customers, including myself. At the register, Keisha and I ended up having a passionate discussion about Dubai Chocolate and next thing you know I'm leaving the store with Dubai chocolate! (by ForEva chocolate). And the chocolate was excellent. Moments like this is what makes shopping interesting and fun. Thanks Keisha! Parking is easy! Overall, I'd recommend!

    Review for HomeGoods - Laurel, MD (August 25, 2025, 12:30 PM)…read more My experience at the Laurel, MD HomeGoods on Monday, August 25th at 12:30 PM was shockingly poor. I was assisted by the Assistant Store Manager, Veda, whose rude, dismissive, and unprofessional behavior was appalling. As a loyal HomeGoods customer who spent $600-$800 at this location the prior week and over $1,000 at nearby locations, I was stunned by the lack of basic courtesy. From the start, Veda offered no greeting and carried an annoyed, impatient attitude. I came in to return four items with a valid receipt, but instead of helping, she immediately looked for reasons to deny my return. She repeatedly stated: "The description is not for these items," and when I asked her to clarify, she refused, saying: "I'm not going to tell you that" and "I don't have to." This is completely unlike any other HomeGoods experience I've had, where employees clearly explain receipt discrepancies and process returns efficiently. When processing the remaining two items, Veda again checked the system and incorrectly claimed one item was not on my receipt. When I corrected her, she responded only with a dismissive "Oh." She even attempted to break open a sealed box to inspect its contents, despite the box clearly being unopened. The entire interaction was unnecessarily hostile, rushed, and unprofessional. I later called another HomeGoods location. The manager there reviewed the department numbers, confirmed the items matched, and processed my return immediately, highlighting the stark contrast in customer service. Before driving 45 minutes, I returned to Laurel to ask Veda for her full name and title. Again, she was dismissive, refusing to provide complete information and saying: "You are the one with the nasty attitude. I do not care how much money you spent at this location." This behavior reflects poorly on both Veda and the store's management. Good customer service requires patience, communication, and a willingness to resolve legitimate issues - all of which were completely absent. I contacted HomeGoods Customer Service the following day; the representative apologized, documented my complaint, and promised a call from store or regional management within 24 - 48 hours. As of September 3, 2025, I have received zero follow-up. It is alarming that this is not an isolated incident; multiple reviews confirm Veda has treated other customers similarly. Laurel HomeGoods management should understand that experiences like this drive away loyal customers. I deserve a formal apology, but I will never return to this location and will actively discourage clients from shopping there. This is a clear reminder that good customer service is not optional - it is essential for maintaining trust, loyalty, and a positive reputation. Buyer beware: I gave Laurel HomeGoods time to address my concerns, but they failed. Check the reviews - Veda is a recurring problem, and management seems unbothered by her behavior.

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    HomeGoods - 2023

    2023

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    Ross Dress for Less - deptstores - Updated May 2026

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