Jodi has been helping me with a special gift for my daughter and this customer service has been OFF…read moreTHE CHARTS. If you are looking for that special item/ gift for that special someone- DO NOT HESITATE to shop here. Thanks soo much for all your help !

I love this place in the Kentlands in Gaithersburg! it's tucked away and has some amazing little…read moretreasures to choose from. So many unique fines if you're looking for somewhere, that's gonna have unique items that you can't find anywhere else but they're gorgeous and great quality this place to go. I have found some amazing soaps, hand creams, and so many other things here I always pop in just to see what I can get my hands on. Service is always great and great value for the items that are available in store.

I've been a repeat customer of this quaint little market for many years and will continue to stop…read moreby every time I can. Walking through the door is like entering an aesthetic wonderland. The design, the collection, the music and even the complimentary snacks all contribute to the enticing atmosphere. I always find unique gifts for everyone on my list and, inevitably, something irresistible for myself. Whenever I want to treat myself to a predictably lovely experience, I drop by this enchanting cottage.

This adorable barn is filled with lovely items, especially for gifts. Unfortunately the woman who…read moreopened the shop was downright rude. She seemed aggravated telling us to move our car. When we came in she did not look up, welcome us in or say a word. We were the only clients there. Left with a terrible impression.

Over the years I have visited this store, I have gotten a few Vera Bradly items here and there, but…read moreonly whenever there is a sale on them as I have never paid full price. I was in the area recently and decided to pop in. I know they sell other items within the store, but I went straight to the back to see if there were any discounts for this brand. I saw they had a 50% discount on a few of the items and took advantage of it (note: the discounts for this brand won't always be the same). I found a nice purse and loved the colors. They do sell other things in the store - not just by this brand only. Visited December 2024

My wife and daughter found this little store for gift shopping after lunch. Wonderful place to find…read moresome great deals. Most of the things were 50% off. They have a large vera Bradley collection as well. The staff seem very pleasant to my wife and daughter.

I forecast this establishment to go out of business with a year or so. Customer Service is non…read moreexistent here. Although there merch is pretty , especially for teachers. I can find a better deal at Target, Michael's or even Wallyworld. I saw a tall thin built female just strolling through the store with her handheld device. I thought it was a customer. She didn't smile or greet anyone that went in. I was looking for rolling carts and small bins, and shoe organizers. Another employee walked past , and didn't offer assistance. Maybe they thought I was a ghost and didn't see me.. Of course, I could ask for help. However, a simple hello, or may I assist you, would be nice. The prices are outrageous and Service is non existent... so yeah .. this place is a hard pass.

Tremendous selection, quality merchandise, well informed and friendy staff, glad it's near home…read more Thanks.

Wow... The Rockville / Bethesda location is ready for the holidays…read more The store looks fantastic . Very clean and very organized. Tons of stuff for all locations. Very good prices and selections.

I've never met a Home Goods that I didn't like, until I visited this one!…read more Sure, it's huge and carries an extremely large amount of items for every single space inside and outside your home, but the customer service absolutely sucks! I was eye to eye with at least 6 employees and NONE of them spoke, offered assistance, or seemed to care about me being an actual paying customer. I guess discussing their happy hour plans was more important than assisting the customers. After I grabbed the items I wanted, I got in line. I saw that register one was open and didn't have any customers, so I proceeded to it. Instead of letting me know she wasn't open, I had to ask and the cashier said, "we are open, not ready for you yet." Rude and should've been handled much better, but whatever. I then head back to the line but another line opened up. As soon as I approach, the cashier said, "no, she's next!" Talking about the woman behind me. I said, "No! I'm next. I just went to register one and they're not open!" She apologized and said she thought I came the wrong way into the line. Now, why would I do that? I can clearly see where the line starts and ends and I clearly understand the concept of a line! That interaction was the icing on the cake. I won't be returning to this location. Home Goods in Rockville, do better!

There are so many fun things in here! I had no idea what to expect and was ever-so-pleasantly…read moresurprised to find a Sesame Street tote bag, felt Dia de Los Muertos-style skeleton, cute little felt ghosts garland, and lots of other interesting things! It's clean, easy to navigate, with easy parking and checkout, all making for an all-around great experience! Highly recommended!

Hello,Disappointed with my $400 marble table purchase. The wood base cracked under the weight of…read morethe marble. When I visited the Rockville store on Feb 11, 2025 around 7PM, to discuss the issue, the manager's response was unacceptable. He was rude, spoke condescendingly, and treated me poorly. Not the customer service I expect. I honestly don't know how he got the manager job and treats customers like that

We like coming to Floor and Decor for getting stuff for our home projects. The store has a good…read moreselection of tiles to choose from. They also have good options for large sized tiles. The staff is helpful in making recommendations and also to figure out how much tile will be needed for the work. A good alternative to Home Depot or pricier tile stores in the area.

superb service from tile selection to loading my car with very heavy boxes…read moreTwo employees need to be singled out for EXCELLENT customer service: Langston and Lorenzo! The deserve a raise, a promotion and double vacation time. You can be sure I will return to your store for future tile needs. hire more staff like these two men!

World Market has been around for a while. I used to be a regular, mostly when I was furnishing my…read moreapartment and needed some funky artisanal pieces at affordable prices.. While I was about it, I'd pick up some global snacks. It had been years, but yesterday, since I was in the area, I decided pop in. The store focus seems to have shifted to foodie treats. I scooped up a box of British brownie mix made with Cadbury chocolate and a jar of Madras curry powder made with spices from Cape Town. I could have bought many more items, believe me, but I've been on an eating tear lately, so I held back. I was sad to see the home furnishings section much scaled back and more conventional than back in the day. But still, World Market remains a foodie delight!

Their customer service at the store is abysmal & has honestly made me question whether I want to…read morecontinue shopping here regardless of how cute & unique their items are. Last week we went and grabbed some things off of clearance. 2 cushions, only one had the original price tag and the other had the WM price tag. I only noticed the original one & said hey that's not 50% off of the price. The associate showed me the other cushion with now the marked up price tag from WM & said "oh we had to increase the prices for inflation" and never honored the original price tag on the other pillow... then she marked me wrong for yet another item for the price it was marked before the final one. I showed her the other price tag on the other side saying "look you guys marked it as such" for the final price. She gave me attitude and said "oh I need to speak to the manager to see if she can honor it". She gave me the price without my reward coupons but I was so tired of her nonsense I wasn't fighting her over a couple of dollars. I didn't want to make a scene but it's honestly absurd that they can't even honor their OWN MARKED PRICES. They were giving me attitude for their negligence & honestly, shady business practices. Another time, I went once to do a store pickup. It wasn't ready for 3 days & I finally just went to the store because we were in the area & don't live nearby enough to just wait around and I needed the items. The person gave me so much attitude about how I shouldn't come in without notification. It wasn't a holiday or anything, just a random spring day. But I shook it off as oh maybe she's having a bad day. They have cute stuff but for the price & the horrible CS, I can easily see this being the next store to go out of business. "Inflation" is affecting everyone but don't go marking up items & then expecting us not to say anything when you pull things like this. We most likely won't be returning or just order online to avoid this.

I kept seeing these cute holiday decorations and decided to check out At Home. There are so many…read morethings to choose from. It is a huge store and I wondered from aisle to aisle. The snow globe that I wanted was not available. : ( But, I did find some cute seat cushions, that I had been looking out for and they were a good price. I am not sure how long well they will last, but I definitely decided to buy them. I had the cutest reindeer in my cart. It was more than I wanted to spend, but I was going to treat myself. Only, when I got up to the register one of the antlers came off, so I put him back. There is so much to choose from and service was good. They had people to help around the store and my checkout person, Torie was the sweetest. I even signed up for their free membership. Just make sure to check if your items are in good shape and I am sure you can find a lot of fun stuff here. Thanks At Home.

A lot of home decor to look through here. I came during November, so Christmas and holiday themed…read moreitems were a plenty. I loved looking through all the options for ornaments, garland, etc. After checking out, we got a nice gift of 50 ornaments that helped greatly in rounding out our tree this year.

I had an amazing experience at homegoods recently. I was looking for an oversized living room…read morepicture. I found a lovely associate near me. I hate that I didn't get name. She'll know who she is if she reads this. She helped me to get the picture and then offered to carry it to the front. She was right there when I checked out and advised me to bring my car around to the front and they would bring it out. I appreciate her initiative, time, and professionalism. The store itself was fully stocked and in order. They had some beautiful Christmas decorations. The prices are comparable to Wayfair without the wait. I would certainly return and recommend shopping here for your household needs.

Always a good place to pop into. I especially love their pet section. There's usually good deals on…read morepet supplies because those can get very expensive, especially if you have a big dog like mine. I got a very cute leash and harness as well as poop bags and toys. I always love to run into Home Goods to see if there's any good pet items for a god price. Lines are usually fast and love when I bring my dog with me! Service is usually awesome and they're very nice and love when I bring my dog with me! Usually see them restocking which is great!