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    Floor & Decor

    3.7 (121 reviews)
    Closed 7:00 am - 8:00 pm
    Updated a few days ago

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    Page 1 of 4

    Ask the Community - Floor & Decor

    Review Highlights - Floor & Decor

    Thank you so much Maria Sanchez you really saved me that day and sorry for keeping you two hours after your shift was over.

    Mentioned in 5 reviews

    Read more highlights

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    The Kitchen and Bath Studio - Dan (center) and the crew.

    The Kitchen and Bath Studio

    (8 reviews)

    In the past few years, KBS completed renovations for us involving, two full kitchens and one…read morekitchenette, five full bathrooms, two powder rooms AND two double car garages, PLUS bedrooms, living spaces, hallways, storage rooms, floors, lighting, carpeting, pantries and more in our two homes. All showcase quality IMO. Thus, we've plenty of recent experience with KBS outfit and feel confident in making the highest recommendation. In summary - KBS is not too big nor too small, not too expensive but not cheap, so they were just right for us - average homeowners who seek the very best value. In this regard, KBS was just right. Some highlights........ 1) The crew is experienced and cohesive. They've been together for a good long time. They work well together and we never observed inefficiency. They just work hard all day long. 2) I never had to worry about workers in our home. Honest, polite, professional, kind, and responsive are words I'd use to describe them. 3) Communications were timely and valuable. My advice is to take notes of every communication for reference. In one case we forgot it was our responsibility to acquire an appliance. Uh oh, it was our fault and a written record would have been useful to refer to. Yikes! 4) The budget estimates were honored. there was no bait and switch. Prices were transparent to us. 5) We enjoyed reviewing recommended selections of cabinets, floor, hardware, appliances, sinks etc. Today, we feel somewhat knowledgeable with KBS as our tutors. 6) Cleanup and construction debris was timely. Thanks! 7) The crew was OK with our two dogs. I think our doggies missed them when the jobs were done. Final note: The sign of a great contractor is NOT that nothing goes wrong. Rather it is how the contractor responds when something does go wrong. In this regard, KBS took care of problems I was not even aware of, and when I was, they swarmed to make it right ASAP. For example, a quartz kitchen countertop cracked. Surprised. The piece was faulty. The crack was not due to poor installation. We only had to make one call to Dan who took care of it. Easy peasy. No hassles or haggles about responsibility or cost. Perfect. I've a few more impressive examples. So the more work we observed, the more confident we became in KBS. In my life "trust" is earned and hard to achieve in the contracting world. So, it is with pleasure to say KBS was trusted. We'd hire them again whenever we have a future need. Simply excellent!

    We just used the Kitchen and Bath Studio to fully renovate two-thirds of our townhome. To say we…read moreare pleased with their work is a massive understatement. This was a big project and from the moment we met with Dan, we knew we wanted to work with him. He helped us redesign our first floor (including kitchen and bathroom), meeting with us multiple times to come up with a design that worked for our needs. He helped us figure out what materials and design elements worked for our home, really going above and beyond to help us make a lot of decisions. His experience meant that he was able to take our vision of what we wanted our home to be and turn it into reality. The actual project itself could not have gone better. The crew was phenomenal. Their attention to detail and quality of work was exquisite. We did not run into a single issue for this entire project and the final result massively exceeded our expectations. AND it finished ahead of schedule! We HIGHLY recommend The Kitchen and Bath Studio. Dan and his crew were wonderful to work with and the quality of their work is exceptional.

    Dmv Kitchen & Bath - Bar area

    Dmv Kitchen & Bath

    (13 reviews)

    Javier Nogales was top notch to deal with, as were his crew. Javier was very patient and helpful…read morein the early part of the process, where we were picking fixtures and tile - all the way to completion - and beyond. Several months after the master bath job was completed, some dark spots started to show through where they had applied glue to the back of the mirror. I told Javier about it and, without hesitation, he said they'd take care of it. Javier sent out a crew that weekend and they replaced the mirror in short order. No fuss, no muss. We were so pleased with the bathroom job, that we had them replace a door to an outside shed, a handrail to the basement, as well as a wooden railing (with iron spindles) to the upstairs. All work was done in a timely and very professional manner. Price-wise, for the master bath reno, we got bids from two other contractors. One bid was way higher than the other two, so we eliminated that one. After talking with Javier and the other contractor, we were very comfortable choosing DMV and are extremely happy we did.

    Awful, awful experience. A true nightmare. They charged tens of thousands of dollars and messed up…read morebasically every aspect of our bathroom remodel. Given multiple opportunities to fix their problems, they did not. Extremely sloppy, low quality work. The work on the bathroom was clearly done by someone who has never seen a bathroom or used one, much less built one before. The shower leaks, the tile was so crooked and bumpy it had to be ripped out twice, the radiators were badly reinstalled and dripped water down through the floors into to kitchen below, the walls and ceilings they built are not straight or square, the sink handles immediately fell off, they caused a $1000 plumbing clog and our basement to flood with sewage by flushing construction debris down our toilet. Instead of replacing pipes, they kept the old pipe which we had asked them to replace, and then tried to hide and cover it up. They would also show up unannounced and let themselves into our home on days when they had not told us they would be coming or that we were supposed to expect anyone to be in our house. So on multiple occasions I would hear an unexpected noise and I'd look over and see someone in my house who I had never seen before in my life. And every time we raised an issue to them, they either ghosted us or tried to convince us it was fine and that their work had been done correctly. I have pictures to document all of these issues. I will never let anyone from DMV enter my house again and I will tell everyone I can to never do business with this company. Scammers, liars, incompetent, I hope they go out of business.

    Mistival - Bathroom - Kitchen & Floors - Valencia Travertine Stone and wood like tiles. Clarksburg MD.

    Mistival - Bathroom - Kitchen & Floors

    (44 reviews)

    We contacted Harvey with Mistival late in the spring to pursue a remodel of our outdated kitchen…read more We wanted estimates from multiple places. Harvey was by far the most enthusiastic and attentive in the bidding process. He came in with the best price of the three bids, and offered the best combination of competence and price. From there, Harvey did a fantastic job walking us through the best way to achieve what we wanted (removing a peninsula that cut off the breakfast nook; converting a large, outdated pantry- that used to be used for a washer/dryer- into a coffee bar area; installing some floating shelves). Harvey also pointed us to counter and cabinet vendors that had exactly what we wanted for our new look. Even when we came up with ideas during the renovation beyond the scope of what we originally talked about, Harvey was very accommodating. The Mistival crew did a fantastic job, working as quickly as they could. When we noticed a few smaller issues during the renovation, Harvey and his crew were very fast in getting it corrected as quickly as they could, even with some supply chain issues. Overall, we were very impressed, we're very happy with our new kitchen, and I'm glad to recommend Mistival.

    Harvey and his team were great. I had a large bathroom renovation that went very well. Harvey has a…read morestrong eye on quality and made sure every detail was correct. The floor of the large shower was expertly laid. Very impressive.

    Maryland Carpet & Tile - Newly sanded and refinished flooring!

    Maryland Carpet & Tile

    (23 reviews)

    Everything started out smoothly. Jacob arrived to my house and we discussed the project we wanted…read moredone. Replace laminate flooring with carpet for the majority of our basement. Carpet was supposed to go all the way to the pillar shown in the picture. Jacob explained that due to where the laminate was installed, they were able to get very close to the pillar, roughly 1 inch away. We agreed to this and a quote was received and approved. When the installers arrived, I explained to them everything as I explained to Jacob, including installation up to the pillar. They asked if they were doing the stairs too, and I said no. This should have been the first red flag of miscommunication. When the work was done, I noticed that the carpet did not reach the pillar as we have discussed. It was roughly 2 vinyl planks away (over a foot away!). The installers told them Jacob only told them 17ft installation, not to the pillar. Which was odd, since I specifically told the installers that it should have gone up to the pillar. If there were some confusion, why did they not ask me about it? At this point, it was too late to fix. Jacob arrived and confirmed it as supposed to go the pillar, and further confirmed that it was too late to do anything. By failing to remove all the vinyl planks up towards the pillar, this also caused the end of the carpet to not be able to be tucked under the laminate. Now there is an area of the carpet that sticks out as well, also shown in the picture. Finally, our basement has a step down area. By removing the laminate, it exposed a gap in my baseboard. I would have hoped that the installers would have asked us how to proceed, rather than just ignoring it and proceeding. So now I have more imperfections due to the carpet installation. At the end of the day, the carpet was mostly installed as we requested. Just wished that the communication would have been better. Now I am stuck with imperfections in my basement. The ironic part is, the leftover roll of carpet they provided me would have been enough to cover the area they failed to install.

    Six months ago, I had all my wall-to-wall carpeting replaced by Maryland Carpet & Tile. I could…read morenot be more pleased with the great service, friendly sales staff (Brett!) and professional job that was completed. Recently, I asked if they could bound a remnant of the carpet to put in my office. They not only completed the service for free, but Jennifer delivered it to my house. They are definitely a company that cares about their clients. I cannot say enough wonderful things about them.

    H&C Construction - H&C Construction offers Home Renovation in Bethesda, specializing in Kitchen Remodel and Bathroom Remodel for modern, functional homes.

    H&C Construction

    (57 reviews)

    H&C construction has been my go to contractor for my last two large renovation projects. The most…read morerecent was a full bathroom teardown and renovation and we are thrilled with the results. The work the team did was beautiful and a great value for the price. We went a little over 10% over budget, which is just about what I expected for a project like this, and I was pleasantly surprised that we actually finished a few days early. The work comes with a 3-year warranty too (which we needed in the past and have had no trouble using), which gives extra peace of mind. Each person on the project - Elena the project manager, Juan the site supervisor, Alexa the designer, John the estimator, and especially the lead technician Cornelio was a pleasure to work with. As with any renovation, there are always surprises and hiccups along the way, but the team handled everything professionally, even when I was stressed and occasionally cranky. One thing of particular note was how much the team was willing to work with me when the inevitable surprises came up. There are things that nobody can foresee, which usually results in a change order and extra cost, but then there are those little things where everyone leaves a conversation with a different impression. In those latter instances, I always really appreciated how willing everyone was to meet me halfway and to make sure I felt good about how things were going and confident that we were doing right by each other. All in all, I highly recommend them and they will be my first call next time I have a project!

    Masterful Craftsmanship…read more I am giving a full 5 stars to the crew that finished our basement. These guys are true professionals and absolute masters of their craft. Their work ethic was matched only by their incredible attention to detail, the quality of the finishing throughout the entire space is top-notch. They were consistently respectful of our home and clearly took immense pride in everything they built. If you are looking for elite skill and a flawless physical result, this team is as good as it gets.

    Mid-Atlantic Tile Kitchen and Bath - Kitchen Design, Remodeling & Renovation products  in Frederick, MD include flooring, countertops, cabinets and back splashes.

    Mid-Atlantic Tile Kitchen and Bath

    (9 reviews)

    A great experience from beginning to end. Mid-Atlantic did the design and provided the materials. A…read morecontractor they recommended did the soaking tub demolition, addition of a half-wall, and then installation of no-step walk-in doorless tile shower and new bathroom floor. James understood my priorities and limited budget, we settled on a few color combinations and design elements, then I took home sample tiles to see how they looked in the sunlit room throughout the day. After a month to let the decisions settle, the contractor was setup and the materials ordered. Very important: the contractor worked directly with Mid-Atlantic, I never had to be in the middle to relay installation assistance or anything ever (including ordering a few extra tiles when we had to add a seat to the design after finding in demolition that under the tub the stairway ceiling encroached into the bathroom floor space.) All materials were politely delivered on time, James was always available for my appointments, he worked seamlessly through the COVID shutdown, and they even accepted returns of a few unused pieces to get them out of my garage. Highly recommend, there were way too many choices and gotchas to approach the design on my own. Working with a professional was the way for me. Recommended!

    We had Mid-Atlantic do a complete makeover last summer so this review is very late as I write it…read more Sorry Bryan and crew (especially Sylvia) In a word they were great. Every time an issue would pop up (old house with odd dimensions) They were efficient and thoughtful throughout the entire project. If you have a project such as ours I highly recommend you contact this company. Thanks to everyone involved!

    Floor & Decor - homedecor - Updated May 2026

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