We've been shopping for a loveseat recliner and after looking around several warehouses, we decided…read moreto try Lux Gallery in the Clock Tower shopping center. We were impressed with the designs and with our salesperson, Sam. He's knowledgeable and focused. After hearing our needs, Sam worked with us to get a loveseat we'll hopefully enjoy for years to come. We happily do business with local companies who welcome us. Lux is a great example.

We just bought all of our living room furniture from Lux. Sam was super helpful and accommodating…read more I have to say, I will not waste my time at the over priced chain furniture stores again!

Came upon this place looking for a new couch for our living room…read more AJ worked extremely hard to give me the couch I was looking for and busted his tail to make sure it arrived by when I need it. I appreciated the service there and went back to buy a coffee table. Their prices are reasonable and I'd recommend this place.

I order a day bed from Home Value Furniture & it was everything I expected, even better than the…read morepictures I must say! The customer service I received was amazing and the shipping was fast and on time. I also had the Companies delivery driver to assemble the daybed for me, he was polite and fast! overall I am satisfied with my order and will be ordering again thanks

What a great store with tons of options! Most pieces can be changed up with fabric, stitching, arm…read morestyles and more! Friendly and helpful staff. Not the cheapest furniture out there but higher quality and the fabric options make it worth it. We ordered a couch and were told 6-8 weeks. I will update once we receive it.

Very concerned that a bait and switch game might be taking place here…read more We were in Friday and worked with a seemingly experienced salesperson, who prepared a quote. After checking a few other stores, we decided Belfort had the item we wanted. As they were writing up the order they told us there was a mistake - that the salesman had not included the price of the headrest on the loveseat. It would be an additional $350.00. We said, "since it was your mistake, please waive it - the salesman saw us trying out the loveseat with the headrest..." Their response: "No, we won't waive it or even lower it. No compensation, full stop." It just didn't make sense. We left without purchasing the item.

My Mom was visiting and wanted to visit some local antique stores nearby. There's not much…read more "antique" that I'm aware of or could find in the metro DC area so this ended up on the very short list of places to visit. We came here first and were blown away by how neat, clean, and well decorated the store was. The first item I was drawn to was a beautifully hand painted egg in excellent condition - for something like $13. I couldn't think of anyone it would have been a good gift for, but wish I did! It was gorgeous and definitely a piece someone would cherish. They had numerous such type items. My Mom found some fabrics and other items she loved so much she was willing to get them and schlep them all the way back to Hawaii in her luggage. She also enjoyed looking at all the jewelry in the cases and talking with the helpful volunteers. The only off note for me was while talking to one of the volunteers, they made it a point to let me know they didn't accept all donations. Twice. I almost laughed out loud in her face the second time. Don't assume because I'm in shorts and a T-shirt that I'm not aware of the niche the store is attempting to maintain, or that I don't have items to donate that they would make money off of. *But* they are volunteers and they were super nice to my Mom so they get a pass for it. I'll be bringing other friends who love this kind of shopping by in the future. Being the first store we visited made the others pale in comparison. Definitely a winner!

I woke up in the mood to go on a thrifting adventure and decided to see what establishments were in…read moremy neighborhood and discovered that The Bargain Loft was less than a mile away. Tucked away in an industrial park, the store is quaint yet extremely well put together and merchandised ... it really made shopping fun because the way they had everything arranged literally caught your attention and drew you in. Oh and the entire store was 50% off so it made discovering treasures even that much more exciting. I purchased a unique pair of boho wedge sandals and tons of bracelets and a necklace ... all for $15!!!! I didn't take any pics which is so unlike me, but that just tells you how much fun I had and I'll definitely be back!

Love, love this store! Kim (the owner) is super talented and I just love seeing all the new stuff…read moreshe has made every time I go in there. Staff is also super friendly and helpful! If you have a chance, please check out this hidden gem. Located on Ashburn road, right off W & OD trail.

A cute country store in Ashburn. Furniture and decor, holiday decor. Staff friendly and helpful.read more

The customer service at this location is A+. In addition to providing service with a smile, it…read moreappears the staff does a good job at keeping the store well maintained, absent of clutter, and well stocked. I went to this location specifically looking for a golden elephant statue. Not only did I find what I was looking for, I was able to pick up a few early Christmas gifts that were perfect for my budget. This store has a lot of gems for an affordable price. The only thing I would caution is ...over-spending. You can get into a lot of trouble here if you don't use restraint. LOL. I look forward to visiting this store again and again.

I love this store it's always clean and the customer service reps are very helpful. I recently…read morepurchased a marble coffee table for $200 an amazing deal ! The table had glue on it from the packaging so they gave me $10 off. I went to home depot and purchased a fine sanding tool and it came right off.

Years ago we bought our first house. We were thrilled to have $10,000.00 to spend on furniture. We…read morewent to IMI. We were warmly welcomed and asked how much we had to spend. When IMI sales staff heard the amount their demeanor cooled. They dispersed and never spoke to us again. We finally left (and spent our money at Belfort as we have spent tens of thousands of dollars in the ensuing years). Good luck, IMI! It is so rewarding to watch you scrambling for crumbs. Hope you lose your shirts in your final deals. If you happen to drive through Great Falls on your way out of town, give us a wave!

Great furniture store with so many options and a very helpful design staff!read more

Buyer beware. You will have a positive customer service experience while shopping and prices seem…read morereasonable - however, expect to be treated very poorly if you have the misfortune of being sold a defective item. ITEM IN QUESTION: A hydraulic lift bed. One can access a storage compartment by lifting the mattress and slatted frame. WHAT HAPPENED: Shortly after purchase, the bed's support structure failed causing the mattress to collapse into the storage area at the foot of the bed. CAMPOS' RESPONSE: See attached photo. For the 2nd repair, Campos sent a handyman who was not provided with spare parts. Upon failing to straighten the center cross bar of the bed frame with a hammer, he resorted to salvaging disused lumber from a nearby construction zone. He then cut the wood to size and affixed to the cross bar in order to prop up/keep the mattress level. We are now almost one year post purchase, Campos is making it almost impossible to get ahold of representatives, and we've had a 3rd breakdown of the unit - likely as a result of the first two shoddy repairs. Both Campos and the Manufacturer/Distributor Elements International out of TX have given us the runaround in an attempt to run out the clock on the warranty. Both say a resolution is the responsibility of the other party.

The final price was confirmed and we applied for financing, but it was not approved. The next day,…read morewe came back to pay in cash, but they increased the price.

We bought a Beckham modular sofa 3 years ago and I waited to post a review to see how Bassett…read morequality holds up. Well, it's by far STILL the most comfortable sofa I've ever sat on in my life! I absolutely love this sofa. None of the cushions have sagged or given in any way. I was worried at first because I have a cat that likes to lay in the middle of the back cushions but they always bounce back. It's so comfortable you could fall asleep on it night after night and prefer it over the bed! I love that they're friendly but not overly pushy on the sales floor, too. I like to be able to walk and think, not bombarded like you are at some other stores. Though Bassett is pricey, the quality is worth it. They do sales from time to time and that's when we bought. Very happy. Oh! And the ability to choose the fabric for the custom through pillows was a great touch. It made our couch really personalized.

We purchased a pair of love seats for our TV room. They were expensive (nearly $12,000 for the two…read morepieces). About 15 months later, the motor which controls the love seats (allows the pedestal to go up or down) died. Without it, you cannot raise or lower the pedestal. Not much durability, right? 15-16 months for $12K, right? And I just noticed other Yelp remarks, showing 1 star and indicating durability issues. Seems like a pattern. When we called them, they were able to quickly diagnose the problem (bad external battery pack). But they said we would have to pay $199 to replace it. We thought maybe they could make an exception, since these pieces are relatively new, and considering the significant expense of the furniture only a year or so ago. Nope! Also, we called the folks who manufacture the battery pack. They quoted us a price of $110 (which includes shipping). So, a $90 mark-up by Bassett. Awesome. On top of that, Bassett's Customer Care was of no help whatsoever. So, if you buy from Bassett, beware of durability issues, and don't expect help from their Customer Care folks.

There is no other place to buy furniture. Thanks from a to z. Purchase to delivery. See you soonread more

I had a very disappointing experience with La Monarca Furniture regarding a recent delivery that…read morecaused damage to my home. I contacted the store manager several times to explain the issue, but since around 3:00 PM yesterday, I have not received any return call. Instead, I received an email saying that La Monarca Furniture is not responsible for damages caused during delivery. It is also unclear who from the company is actually handling my complaint. I want to point out a few important things: At the time of purchase, I was not warned about any risk of damage to my home. I have had many furniture deliveries before and never experienced this kind of problem. My home is a standard layout, and I have lived here for many years. Large furniture items have been delivered in the past without any damage. If the delivery team felt the delivery was difficult or risky, they should have informed me so I could suggest another solution or cancel the delivery. The delivery team forced the furniture into the space and caused damage to my stairwell wall and stairs. This is not professional or acceptable. They also arrived about two hours earlier than scheduled and only said "delivery" when they called. I rushed home, but the first item had already been brought in and caused damage. When I was present, the second piece was delivered easily and without any damage, which shows the first item could have been delivered properly as well. I am very disappointed with the lack of communication and accountability. I am still waiting to be connected with someone who can properly address this issue.