We've been shopping for a loveseat recliner and after looking around several warehouses, we decided…read moreto try Lux Gallery in the Clock Tower shopping center. We were impressed with the designs and with our salesperson, Sam. He's knowledgeable and focused. After hearing our needs, Sam worked with us to get a loveseat we'll hopefully enjoy for years to come. We happily do business with local companies who welcome us. Lux is a great example.

We just bought all of our living room furniture from Lux. Sam was super helpful and accommodating…read more I have to say, I will not waste my time at the over priced chain furniture stores again!

Came upon this place looking for a new couch for our living room…read more AJ worked extremely hard to give me the couch I was looking for and busted his tail to make sure it arrived by when I need it. I appreciated the service there and went back to buy a coffee table. Their prices are reasonable and I'd recommend this place.

Bought a desk from them. I went to pick it up but was too early. I returned around 3 and no one was…read morein the store. I tried calling and no one answered the phone. Sad thing is, I could see my item waiting against the wall. I took off a day of work to pick it up and now I'll need to wait until my next day off to try and get it. Not a happy camper.

Mardy, the sales consultant, was wonderful to work with--he was patient, knowledgeable, and took…read morethe time to walk me through all the options, offering thoughtful suggestions that really helped me find exactly what I needed. Noelle in Customer Service was also outstanding. She was attentive and made the entire exchange process for one of my furniture pieces smooth and stress-free. Her professionalism and care truly stood out. The delivery company was just as impressive. The delivery was seamless, and the team was punctual, courteous, and highly professional throughout. Overall, this was a very positive experience from start to finish. I would definitely recommend Belfort Furniture!

We have purchased from Belfort through the years and had been pleased…read more Unfortunately their service department has completely failed... to the point that a sofa that was delivered with a problem 10 months ago was picked up (instead of a single piece exchanged in home) after taking 9 months. Now despite 2 written requests to explain what's going on and no answer, now no one answers in service AND the line won't take recorded messages. This seemed so simple. Sofa delivered with a mid-shaped back cushion. I was told at delivery that a new piece would be ordered and replaced when it came in. I waited 9 months for the call that the replacement cushion arrived. But instead of replacing it, they took the sofa saying the repair would be done and sofa returned. That was 3 weeks ago. I've used the service email to request clarification. Twice. No response other than the auto message that my email was received. Today I called. No answer on the service line. Mailbox 'not taking messages. So, sofa bought and paid for. But I have no sofa and no answers. What good is a nice showroom if the service department is lousy, customers ignored and store shows no concern? Update! I had hope when, after publishing this review I got a call from Belfort. My hope was misplaced and speaks further to their failure. The call was to "arrange delivery" asap since repairs were (suddenly) complete. I asked what repairs were done to make sure we were on the same page before coming out here. Amazingly she returned to the phone to say her call was in error, repairs were NOT MADE and there would be no delivery. I asked what they HAD done in the weeks since picking up my sofa and she didn't know. No one was there who could tell me but I'd get a call first thing this morning. Here we are. Yet again with no response. The service department there is a mess.

I woke up in the mood to go on a thrifting adventure and decided to see what establishments were in…read moremy neighborhood and discovered that The Bargain Loft was less than a mile away. Tucked away in an industrial park, the store is quaint yet extremely well put together and merchandised ... it really made shopping fun because the way they had everything arranged literally caught your attention and drew you in. Oh and the entire store was 50% off so it made discovering treasures even that much more exciting. I purchased a unique pair of boho wedge sandals and tons of bracelets and a necklace ... all for $15!!!! I didn't take any pics which is so unlike me, but that just tells you how much fun I had and I'll definitely be back!

My Mom was visiting and wanted to visit some local antique stores nearby. There's not much…read more "antique" that I'm aware of or could find in the metro DC area so this ended up on the very short list of places to visit. We came here first and were blown away by how neat, clean, and well decorated the store was. The first item I was drawn to was a beautifully hand painted egg in excellent condition - for something like $13. I couldn't think of anyone it would have been a good gift for, but wish I did! It was gorgeous and definitely a piece someone would cherish. They had numerous such type items. My Mom found some fabrics and other items she loved so much she was willing to get them and schlep them all the way back to Hawaii in her luggage. She also enjoyed looking at all the jewelry in the cases and talking with the helpful volunteers. The only off note for me was while talking to one of the volunteers, they made it a point to let me know they didn't accept all donations. Twice. I almost laughed out loud in her face the second time. Don't assume because I'm in shorts and a T-shirt that I'm not aware of the niche the store is attempting to maintain, or that I don't have items to donate that they would make money off of. *But* they are volunteers and they were super nice to my Mom so they get a pass for it. I'll be bringing other friends who love this kind of shopping by in the future. Being the first store we visited made the others pale in comparison. Definitely a winner!

Love, love this store! Kim (the owner) is super talented and I just love seeing all the new stuff…read moreshe has made every time I go in there. Staff is also super friendly and helpful! If you have a chance, please check out this hidden gem. Located on Ashburn road, right off W & OD trail.

A cute country store in Ashburn. Furniture and decor, holiday decor. Staff friendly and helpful.read more

The customer service at this location is A+. In addition to providing service with a smile, it…read moreappears the staff does a good job at keeping the store well maintained, absent of clutter, and well stocked. I went to this location specifically looking for a golden elephant statue. Not only did I find what I was looking for, I was able to pick up a few early Christmas gifts that were perfect for my budget. This store has a lot of gems for an affordable price. The only thing I would caution is ...over-spending. You can get into a lot of trouble here if you don't use restraint. LOL. I look forward to visiting this store again and again.

I love this store it's always clean and the customer service reps are very helpful. I recently…read morepurchased a marble coffee table for $200 an amazing deal ! The table had glue on it from the packaging so they gave me $10 off. I went to home depot and purchased a fine sanding tool and it came right off.

Good things shall never go unnoticed!…read more I purchased John Richards lamps from IMI furniture months ago. The lamps had manufacture defect. IMI contacted John Richards to resolve the issue immediately. To cut the long story short, the process was extensive. It included an examination by their engineering dept. and redesign. Thanks to their wonderful employee Diama, who followed the process at all stages, I finally received my newly manufactured lamps! Thank you to all the IMI furniture family, and cheers to their support for their clients. Cigdem Atahan

Years ago we bought our first house. We were thrilled to have $10,000.00 to spend on furniture. We…read morewent to IMI. We were warmly welcomed and asked how much we had to spend. When IMI sales staff heard the amount their demeanor cooled. They dispersed and never spoke to us again. We finally left (and spent our money at Belfort as we have spent tens of thousands of dollars in the ensuing years). Good luck, IMI! It is so rewarding to watch you scrambling for crumbs. Hope you lose your shirts in your final deals. If you happen to drive through Great Falls on your way out of town, give us a wave!

I wish I could give them zero stars…read more In November 2025, I purchased two reclining loveseats from Campos Furniture. At the time of purchase, they sold me a 5-year protection plan for an additional $199.00. Recently, I experienced a technical issue and contacted the warranty company, Montage. That's when I discovered that although Campos Furniture charged me for the protection plan, they never actually activated it. As a result, I have no coverage at all. To make matters worse, their Dulles Mall location has closed, their phone number is disconnected, and they are not responding to emails. This is completely unacceptable and feels like fraud. They charged me for a service that apparently never existed. I am seriously considering filing a court claim to recover my money.

Buyer beware. You will have a positive customer service experience while shopping and prices seem…read morereasonable - however, expect to be treated very poorly if you have the misfortune of being sold a defective item. ITEM IN QUESTION: A hydraulic lift bed. One can access a storage compartment by lifting the mattress and slatted frame. WHAT HAPPENED: Shortly after purchase, the bed's support structure failed causing the mattress to collapse into the storage area at the foot of the bed. CAMPOS' RESPONSE: See attached photo. For the 2nd repair, Campos sent a handyman who was not provided with spare parts. Upon failing to straighten the center cross bar of the bed frame with a hammer, he resorted to salvaging disused lumber from a nearby construction zone. He then cut the wood to size and affixed to the cross bar in order to prop up/keep the mattress level. We are now almost one year post purchase, Campos is making it almost impossible to get ahold of representatives, and we've had a 3rd breakdown of the unit - likely as a result of the first two shoddy repairs. Both Campos and the Manufacturer/Distributor Elements International out of TX have given us the runaround in an attempt to run out the clock on the warranty. Both say a resolution is the responsibility of the other party.

My girlfriend and I recently moved into the area and went to check out Bassett. When we went in, we…read morewere immediately greeted by Gia, who was outstanding! After helping other clients, she helped us pick out a sofa and area rug that would match our space perfectly. We weren't ready to buy that day, so we told her we would be back. About 2 months later we went back in on Labor Day weekend with some more pieces in mind. Again, Gia was incredibly helpful and efficient. We finished checking out with our living room furniture, and she asked if we were considering anything else - I replied and said we were looking at the Bella bedroom set. Gia immediately rushed us upstairs to show us a Bella dresser that was on clearance. There was a nightstand that was also on clearance, and it just made sense to complete the set then and there. Thru and thru, we walked out of there with everything we wanted, nothing more, nothing less. After getting home, we realized that what we bought might not fit on our wall (we were half an inch off), so Gia FaceTimed me and measured everything after closing to find some wiggle room in the furniture, which was there! The remainder of the day after leaving, zero buyer's remorse, and after sleeping on it, still zero buyer's remorse. Gia and everybody at Bassett's Sterling store took great care of us!

We bought a Beckham modular sofa 3 years ago and I waited to post a review to see how Bassett…read morequality holds up. Well, it's by far STILL the most comfortable sofa I've ever sat on in my life! I absolutely love this sofa. None of the cushions have sagged or given in any way. I was worried at first because I have a cat that likes to lay in the middle of the back cushions but they always bounce back. It's so comfortable you could fall asleep on it night after night and prefer it over the bed! I love that they're friendly but not overly pushy on the sales floor, too. I like to be able to walk and think, not bombarded like you are at some other stores. Though Bassett is pricey, the quality is worth it. They do sales from time to time and that's when we bought. Very happy. Oh! And the ability to choose the fabric for the custom through pillows was a great touch. It made our couch really personalized.

I had a great experience at La Monarca furniture. At first glance, the outside of the building does…read morenot look like your typical higher end furniture stores that are in the area. Nevertheless, they have the same standard of quality of furniture, if not better and great service. We were greeted when we came in and had a look around without being hounded by a sales person. They have pretty unique pieces of furniture and the store is well kept, in addition to quality mattresses as well. I saw a bedset that I absolutely loved and went home to take some measurements and came back the next day and they remembered us. We ended up buying the furniture and they were also able to give a great deal on a quality mattress. Even better, we purchased the furniture around 6pm on a Sunday and they still offered to deliver it the same day because it was in stock. You can't beat same day delivery service! Overall, it was a very pleasant buying experience for quality furniture without the hassle and the run around that you often deal with for commercial furniture stores and not receiving your furniture for weeks. I have never wrote a yelp review but felt so strongly about the great service I received and wanted to share :)

The interaction between the salesman and I was pleasent. As the transaction moved along he started…read moreto be unsure of the gold I was selling.He did all the test and my gold passed. Then after all that he lowballed me by $700, then proceeded to tell me he needed approval for the transaction...Which he never got! Now my gold is blemished and has a smooth edge from his scratch test.