Great customer service and great product selection. The manager was patient and very helpfulread more

Let me start by stating that this store is overpriced and does not actually rent the whole suit,…read morejust the jacket and pants. I wasn't aware that they also have a "NO REFUND" policy so it sucks. Take your hard earned money to MENS WAREHOUSE few stores down the street where they charge less and provide a full suit including shoes, cufflinks and don't charge for hamming.

The staff are so professional and organized here. I needed a tux for an upcoming wedding…read more Thankfully I was already in a group online, so I just needed to go in person for measurements. I had a really busy week coming up, so they were kind enough to last minute accept me not long before they closed. Getting measured was a breeze and they were patient as I tried out each piece and made necessary adjustments. The same applied when I needed to go pick it up. While I was trying everything on, they took the initiative to complete the checkout process while I was in the fitting room to streamline the process. The last bit is to return it, which I imagine will be as efficient as the rest of the process is. I'd recommend them to anyone in need of a tux!

Always a good experience at this MW. Nice store,…read moreknowledgeable staff and decent pricing.

I grew up with Stark and Legum in Hampton Roads, so I was stoked to find out a new location opened…read morein Bowie. We went in looking for a hat but was pleasantly surprised to find out they carried Robert Graham shirts. The sales staff was attentive and friendly, but not overwhelming like other menswear shops. The shop has great looking, well made suits and some of the most beautiful Italian men's dress shoes. Not for basic bros, but also not pimptacular :).

This review is in regards to the jewelry counter and the perfume counter!…read more Very pleasant trip to Macys. I initially found a ring online and fell in love with it because it was similar to my wedding ring which had to be replaced. I came in to see it in person before ordering online. Before coming I called to make sure the ring was actually available. When I arrived the sales lady greeted me and immediately knew I was who called. She pulled the rings out, allowed me to try them on. She then helped me with my purchase, she also set up sizing for me and gave me the discount which I would be eligible for the following week! I must commend her work ethic and her ability to work her magic to show customers their money matters. I unfortunately cannot recall her name at the moment but I will get her name and update my review when I return to pick up my purchase! She deserves her credit! I also stopped at the fragrance counter looking for a gift for my husband. It was busy but the women helping me were amazing, friendly and knew some good scents to let me try! Great value any time you shop macys!

I can see why Macy's are closing in droves. Instead of downsizing they would rather close up whole…read moredepartment stores. Once trip through many of them and you can see why. They don't have enough merchandise to fill the sales floor. I came in here in search of birthday gifts and wasn't very lucky. I gave up on that fairly quickly and decided to just browse what they had. When I say there was a lack of selection they still had items from Christmas on the shelves. Imagine seeing Christmas and Valentine items on shelves well into March. I did a bit more browsing and every single time I passed the fragrance items I was pounced on. I am not one that wants to be approached until I at least looked. What I wanted wasn't correctly put on the shelves. Without any prompting, an employee was right beside me attempting to get me to buy. When I asked the price, which isn't completely marked, I nearly laughed. Then when it did come time to check out here for the few items I did find, there was only one register counter open. With one associate working the counter. There was a line and each of the people in the line had either multiple items or returns to do. It was to the point that I wondered back to the main aisle of the store to scope out if there were any other area open. When I did this, an employee must have been coming back from a break and asked me if I needed anything. She pointed me to the desk behind me and I told here there was a line and I was trying to get out of there. She didn't even head back and take off her coat, she just jumped on the register. The only bright spot in this visit.

DO NOT BUY ANYTHING FROM DTLR!! They do not give you CASH refunds even if you have a receipt and…read morereturn item same day. They will give you a gift card!!! I purchased my daughter a pair of shoes today and realized they were the wrong color. I went to return them less than 20min later and the Store employee told me that there are NO CASH refunds! I was NEVER told about this policy before I purchased the shoes! I was barely even spoken to when entering the store! I had to go and ask for help which I regret now! I feel like I was ROBBED today shopping at this HORRIBLE establishment!! They should be put out of business!! Never ever shop at DTLR

Poor customer service! I was not greeted by anyone upon entering the store, and the woman behind…read morethe counter appeared bothered when I requested help with a shoe. Afterwards, she opened the box for me to see the shoe, however when I picked one up, she placed the box with the other shoe in it on the floor behind the counter. What kind of service is this?! Did she expect me to run out? Had it not been my husband's birthday, I would've left without purchasing anything at all. However I did buy the shoes, along with a sweatshirt, only to get home and realize she had left a censor on my husband's gift. When I returned the next day to have the censor removed, I expressed my discontent to the manager. His response was "sorry you feel that way, but it's our policy to only hand customers one shoe and to place the other one behind the counter". SMH. They will never get another dollar of my money.

I've always walked right by this location and wondered when I would have a chance to go in there…read moreand check it out. Well I found the time, and took a step inside. Let me start off by saying how clean and neat this store is. I was welcomed right away by a wonderful sales woman, Grace. Immediately, she asked if I needed help. I thought about saying no, but what the heck. I was looking for something for my GUY, who wears extremely casual clothes, but on the right occasion gets a little formal. Looking around I noticed very nice 3 piece suits on very nicely put together mannequins. So Grace asked me a few questions about his style and his sizing and led me to some very nice shirts and sweaters that were reasonably priced. We looked through the racks and found 2 very nice pieces that I thought he would like. And to my surprise, they were under $30 a piece. Very reasonably priced for a store like this. Grace offered other suggestions for shirts and other items. But I thought I would keep it simple this time. Grace was so helpful to me during my shopping experience and I know there are items here that he would love. I am definitely coming back, with him to shop around some more. I am definitely coming back and I hope to work with Grace again!! She was the BEST!!

Ooooo ahhh ooooo!! I always break for Nordstrom Rack!…read moreI stumbled across this location while looking for another store at the same shopping center. When I saw the store front of this place from a distance, I wanted to jump the curb, drive through the cars and park inside the store. I didn't because I know this behavior is shunned upon, but I sure wanted to! This location has a great variety of items including cosmetics, beauty items, accessories, clothing, shoes and more. I must admit the lines are long but that's also due to Covid restrictions so I won't complain. It's well worth the wait for the variety and quality of items found. I got a pair of shoes that were originally $150 for 70 bucks! I actually looked them up online because I wasn't familiar with the brand and boom, $150 online! They're so comfy (see pictured). I also appreciate that the price sticker comes off smoothly. In the past I've needed hired staff to get the sticky stuff off from the tape!! Lol I also appreciate their line of Philosophy Beauty/ Bath items. I am definitely a Nordstrom Rack Snob and I can't wait to return back! This location is now in my Top 2!

tried to return a hair piece that originally cost 27$, but was discounted by 30%. Return policy is…read morevery strict you must have receipt and return within 7 days, and you only get credit for the store. I will NEVER shop here again with these extremely high prices and rewards points being little to none, I spent 75$ and was awarded 2$ in points. never again will I spend my money on this place.

I absolutely love this store. It has designer clothes for great pricing. You can find good…read moreclothing, accessories, undergarments and shoes. The store is nice and neat and I received great Customer Service from Faith. She helped me make great selections and made me feel like a valued customer.

Kudos to this team in New Carrollton. My fiancé and I went there at look for a suit for a very…read morespecial occasion coming up (me laughing giddy) and they welcomed us in the store and directed us to the person that could measure him. Then she left us to choose our color suit. Once we got the suit picked, we were directed to the fitting room where the tailor took further measurements to adjust the suit to fit my fiancé (who is shaped like the lovable Po of Kung fu Panda right now. We're on the journey.) And then another gentleman showed us shirt options. We were in and out in no time at all. Very professional, attentive, friendly and helpful. We were VERY impressed and appreciative. Perfect example of good customer service all businesses can stand to mimick around here (PG county area).