The clothes are very comfortable and stylish. The staff are warm and welcoming especially Emma. I…read morehighly recommend this location.

The clothes are great, but the customer service is probably the best I've ever encountered…read moreanywhere. The staff is always incredibly helpful, attentive, knowledgable, and friendly. They help you find clothes that are just right for you without ever being pushy, let you know about discounts, and make returns super easy. Just a completely higher level of customer experience relative to most places.

I've been shopping at this chain store ever since I can remember, at least twenty years. Their…read moreclothing is fashionable yet regular. I've purchased jeans and T-shirts mostly, and also occasional boxers. It's been a little while since I've been here, and today I just wanted to get a pair of regular jeans. Ot ripped, heavily dyed, or anything fancy. They actually have several shelves filled with straight cut and boot cut jeans for women. I got the petite sized slightly washed jeans which were also on sale. I didn't request any help however an employee close to the door did offer. I did notice a heavy security presence, and my guess is that there must be tons of shoppers coming in on the weekends. By the way, I did see a cute blouse that I've added to my bucket list for things to get this summer.

Located in DC USA in Columbia Heights, the entrance to Old Navy is outside the main building (not…read morein the same spot where Target and Lidl are). This location is large and I've always found staff to be friendly and helpful. They also let you return clothes you've ordered online.

Decided to swing by the Dior store when my friend was in town because I wanted to show her Tyson's!…read more The service at Dior is definitely top tier. We had 2 people assisting us, provided us beverages and checked their inventory to see if we had something in stock (unfortunately they didn't). It's pretty pricey at Dior but comparable to Louis.

Beautiful store but poor selection and bad customer service. One employee did ask us if we needed…read moreany help and we told him what we were looking for but he offered no help after asking us. I give it 2 stars as someone actually acknowledged us.

I stopped by the first floor to shop for candles, but the only ones available were the luxury…read morecandle collection. The young woman at the front entrance was very kind and asked another associate to help me. Unfortunately, the second associate wasn't nearly as friendly or welcoming. I was interested in the Diptyque candles because I wanted to purchase one for my sister, but after smelling them, I didn't think they were as impressive as the Diptyque perfumes I already own. I was actually glad I didn't do a blind buy. The associate then directed me to the Byredo fragrance counter. I wanted a Byredo candle, but I wasn't looking to spend $95 on one. While browsing online, I noticed there was a smaller size available, but the associate never mentioned that option. The candle selection in the store was also very limited and seemed to be low in stock. When I told him I'd just order online, his attitude became noticeably dismissive once he realized I wasn't purchasing the $95 candle. He did offer to place an online order for store pickup, but by that point I no longer felt comfortable purchasing through him. Between his attitude and my earlier interaction with the second associate, I simply didn't feel valued as a customer. I then went up to the third floor, where the experience unfortunately didn't improve. Although several sales associates walked past me, no one greeted me or offered assistance. I finally stopped one associate and asked if the candles on display were the only ones available. She replied that she was on her break and could find someone else to help. I asked if she could simply answer my question, and she responded, "I don't know." At that point, I was extremely frustrated. Thankfully, my experience completely turned around when I reached the customer service register. The two gentlemen working there were incredibly kind, patient, and understanding. I'll admit I probably came across as frustrated, but that was only because of the multiple negative interactions I'd already experienced. They noticed I was on a scooter wearing a walking boot and treated me with genuine care and respect. One of the associates was Micah S., and he and his coworker provided the level of customer service I had hoped to receive throughout the store. They listened, understood my concerns, and made me feel appreciated as a customer. They truly deserve recognition--and if anyone has earned a bonus or a raise, it's those two gentlemen.

Love Nordstrom. A beautiful store with excellent selection of items from children, clothing,…read moreshoes, accessories, and home goods. I also love the coffee bar and third floor cafe. Staff were all super friendly and helpful while I looked at sunglasses, lingerie, children's wear and shoes. Fashion Center is HUGE and there are dozens and dozens of things to see outside this Nordstrom store. Multiple entrances and lots of parking nearby.

Right next to Mad T's was this place..so we went ahead in and checked it out. From the outside,…read morethis place looked like one of those "Everything Is $9.99" stores. Once we got inside, we saw that Mila's was much neater than those bargain type joints. There were racks of hip sweaters, jeans and t-shirts. Off to the left there were row of purses and belts. Most of the clothes here are in the $13 - $16 range..and really hip and cute. Mostly knockoffs of what's out there and trendy. But, really, why pay full price for something that will be out of style in a few months anyway??

Eeh, no. When I read…read more"Hong Kong eBay store", I was expecting something vaguely rip-off Japanese, or even Forever 21-esque. At least those are trendier. The store is both expansive and constraining at the same time; it's large and divided by normal and plus-sizing, but the selection in both is limiting. As in, tacky. I know the target audience is the urban/streetwear crowd, but honestly, one would find much cooler stuff at Up Against the Wall/Commander Salamander. To be more specific, I saw plasticky jackets with plasticky fur hoods (if there is such a thing as faux faux leather, that's it), a bunch of crumpled plaid linen shorts and smocked halter tops on the $6.99 rack, those tight, stiff cable-knit hoodies that you would find better quality of at American Eagle Outfitters or even F21, more plastic braided belts (of the bad, metallic variety) and print leggings that manage to be crazy in a bad way (and I happen to love crazy printed leggings). I mean, they've got like the Ed Hardy tattoo pattern on flesh tone. Ugh. I feel like they're a rip-off of a rip-off; trying to be crazy when they're not crazy enough. Yeah. I'd save your ten bucks for the sales rack at Wet Seal or something.

Customer service is awful…read more While they offer a large selection products, their shipping practices are more than sketchy and unprofessional. I've had orders cancelled without explanation. I've had orders confirmed that took 3 weeks to arrive (I live in DC. They have a store in DC). Most recently, I placed an order and it has now been 2 weeks and I do not have shipping information. Label was "created" 5 days ago, but no shipping updates were provided. This has happened multiple times, to myself and my loved ones. The selection and products are good quality but the process and procedure in getting your goods make the experience awful. This will be my last time ordering from them and I encourage others to refrain from doing the same in hopes of actually receiving your purchased items in a respectable time frame...

Never order from them. Customer service is an absolute joke. I reached out to them after the stated…read morelength of shipping confirmation ended, and they said they would investigate why the carrier never received the package from them. Waited another 3 days which is again the max length of time they said they would need to help and reach back out to me, and never heard from them again after numerous attempts to contact them. Had to dispute the outstanding charge for the products. Will be following up with law enforcement or the better business bureau/consumer affairs if that doesn't resolve the issue. STAY AWAY

For as much as I have come to the outlets, I have no idea how I have bypassed this Columbia store…read more I always make it a point to stop at a Columbia when I am out of town, but always seem to forget that we have one in our backyard. This store is big and very well organized. It is easy to navigate. Very bright and well stocked. I went directly to the novelty tees, as I usually do. Grab a few there and then go back towards the clearance rack. Not finding anything on the clearance rack I went and checked out the jackets. I have one that will last another year, but it didn't hurt to look. When it was still cold out, probably not the best time to look as the prices were still high. Knowing, and being aware that, this is here. I will keep that in mind when I need to grab something clothing wise. I enjoy their line and will continue to shop here.

Columbia has done a better job at organizing the store and making improvements. The clearance racks…read morehad great sales. There were beautiful sundresses marked down to $9-12. The shoe section is decent. I found a pair of shoes that I almost purchased. There are socks and other accessories. This place is worth a visit.

Are you an UNTUCKit fan or just a fan of untucked shirts? If you are, put down the catalog you…read morereceived in the mail and go visit their retail store on the upper level at Tysons Corner Center. An extensive part of their product line is on display in the store, so you can see the apparel up close and personal before you make your purchase, maybe finding something special that didn't catch your eye when flipping through the catalog. I've worn their shirts for years and, let me tell you, they're incredibly well-made and last quite a long time. There are a variety of fits available in all sizes, so you're sure to find something that looks good on you, and it's cool that the shirts are designed in a way to look good on whatever shape body you happen to have, both tucked and untucked. The wrinkle-free items are great, and I just found out how great they are when unpacking my suitcase after a cross-country flight a couple weeks ago - just hang up the shirt and you're ready to go! I've been in a number of UNTUCKit locations over the years, and I have to say that the staff here is amongst the best, with Mike helping me out with my selections and making sure I had exactly what I needed - no pressure, just excellent customer service, the way it should be. Check 'em out!

The people at the store are nice. The online site is a scam. They never have what they show. You…read moreorder items, pay for them and when it comes time for shipping they cancel specific items leaving you with the less desirable items. This has happened multiple times and is deliberate. This is deliberate fraudulent service and needs to be stopped. I will never purchase from UNTUCKit again. When you call customer service they do absolutely nothing , show no remorse and make no effort to fix. A complete joke