Excellent shoe store with high quality shoes, and always received helpful service…read more I've been going to Walk This Way for well over 25 years, and have bought shoes for me, my daughter, my sister and one of my sisters-in-law.

Can't believe I hadn't done a review for this great shoe store. They have many of the top brand…read morecomfort/good for your feet shoes. They have a customer loyalty program and send you a 15% birthday card. I came in to replace my suede Dansko shoes. That was a $22.50 discount on a $150 pair of shoes. The shoes were ordered and came in quickly. Service is great with plenty of free parking behind the store.

Friendly staff and a well organized store. They have a great system regarding looking for sizes…read more Everything is stacked neatly and in order by size. Didn't really find anything for me this time but had a great experience and everyone was super helpful

LOTS OF SHOES, BUT NEVER ANYTHING I REALLY LIKE…read more=========================================== I have been to this store numerous times, but I don't think I've ever purchased anything. The store is jam packed full of shoes, but I just haven't loved anything enough to purchase. Maybe I'll find something I like one of these days. They don't validate your parking unless you buy something.

We were advised by my 60+ mama's podiatrist to come get her fitted for supportive shoes, he…read morerecommended the Hoka brand. I knew fleet feet had a great supply and the ability to measure mama's sore feet. So, mama is a five time cancer survivor and warrior. Unfortunately she had a large mass on her toe which prevented her from being able to walk without a boot, which after months leads to body pain throughout. Her poor foot and ankle always hurt, and swelled up real bad. She had pain throughout her body from the imbalance and reliance on crutches. I didn't think we could find a pair of hokas that would fit, and even better actually heal her feet. Then we came in and met Dan, the kindest most knowledgeable specialist we could have hoped for. He was patient and supportive at every step, through mama's laser measurements- which are amazing and they email them to you if requested. Then he began the work, we tried 4 great recommendations but alas none fit, all too tight around the ankle. But Dan wasn't done, he looked at the measurements and put in an order for a men's size in extra wide trusting it would fit- and if they didn't we could exchange within 30days. Four days later, my mom put on her first pair of shoes that fit in over a year. Im in tears of thanksgiving. To see her walking in a new pair of hokas, with proper balance and arch support. She's so excited and we are forever grateful. Also, they didn't try to sell me the most expensive pair, they had an awesome shoe that was less than what I expected! Take your loved one's here, they deserve it.

Highly recommend. They offer free foot analysis/assessment followed by shoe recommendations based…read moreon what your assessment shows. Friendly and helpful staff. Clean inside, located at LBX, offer complimentary mini water bottle. Lots of running/sports gear available for purchase to.

*READ ENTIRELY, BEST CUSTOMER SERVICE BY FAR* So I called in to check if they had the New Balance…read more9060's in black & white in stock and I was told they did. Within minutes of walking in, I was greeted and helped immediately. Unfortunately, the representative misheard the color of the shoe I was looking for because when I went in, they didn't have the shoe on display. I was told they didn't have the shoe, which bummed me out. After talking to Luis --the store manager -- for a few minutes, he was determined to help me find the shoe. They had the shoe in stock but it was not in the size I was looking for. Not only did he check their stock, but he went above and beyond to help me find another location that did have it. While I didn't know how the shoes ran in sizing, I tried on the smaller size of the shoe I was looking for, and they fit like a glove! While determining whether or not I should go to another location to pick up a bigger side, a female associate talked to me and gave me her input of what I should do. She was very helpful and kind! Altogether, I had a great experience, and I will definitely be coming back to this location.

Called 3 times. No one ever answered the phone. I've been to this location the music is loud. But…read morein the past I have at least a live person answer my calls. Their customer service is closed in the weekends. If you are trying to get answers quick physically going to Glendale can be a hassle because of the drivers and parking. A manager or someone should be available to answer the phone.

I forgot the salesman's name, he was super cool. They didnt have what i was looking for. I was down…read moreto try some on, they were out of my size. I loved how the Tiffanys looked. They dont carry AirMax 90 which are the only ones I wear basically. This is a high end store.

Great service, selection, and value. Staff is nice and helpful. Brought in some shoes for them to…read morelook at and they gave a honest assessment and valuation of them. They have cool and rare gift ideas for all ages. Maybe i'll get those Kobe Grinches one of these days.

Visited the store to make a few returns; the return process was smooth as we had our transaction on…read moreour app. The store is in the smaller side but Tory made our experience smooth. The selection at the store are not much but you can easily make an online purchase to be ship to your home for free. Parking to get to the store can be difficult. But it's not impossible. No bathroom inside the store.

I had a very disappointing experience at the Nike Glendale store…read more I brought an online order to the store for a return on the 60th day after the delivery date, which is within Nike's published return policy. The store manager refused to accept my return, insisting that their store counts 60 days from the order date, not the delivery date. I explained that Nike's website clearly states the return window is based on the delivery date, but she replied, "That's my store policy," and told me to call customer service if I didn't agree. I called Nike Customer Service, but unfortunately the first representative incorrectly supported the store manager. To verify the policy, I called two other nearby Nike stores, and both confirmed that the 60-day return period starts from the delivery date. I then called Nike Customer Service again and spoke with a different representative, who also confirmed that the official Nike policy is based on the delivery date. I took my items to another Nike store, where they accepted my return immediately with no issues. This experience was incredibly frustrating and a waste of my time. Customers should not have to make multiple phone calls or drive to another store because a manager doesn't know or doesn't follow Nike's own return policy. I hope Nike provides better training to ensure customers receive accurate information and consistent service across all stores.

I live closer to the Granada Hills TJ Maxx but always make a point to stop at this one when I'm in…read morethe area. It's one of 2 in the region - the other being Westlake Village - that have the best selection of Runway/Couture items. Household selection kind of lacking though. But if you are looking for discounted designer, this is one of the places.

This TJ Maxx location has a lot of name brands with outstanding prices. Everyone is helpful and…read moregreets you with kindness. This store has a good selection of clothing, housewares, kids' clothes, etc. You can always find something here. Easy parking.

Me and my family LOVE Undefeated... we are tried and true shoe fanatics. The service and the…read moreambience always serve quality. The value of freestanding boutiques is very important. To continue to provide exclusivity. We hope to continue to see Undefeated expand and wish them long-time success in their business endeavors. Go Undefeated L.A.

I love "Undefeated" as a brand! But the employee who I had the unfortunate experience to engage…read morewith on 5/2 was very rude and unfriendly. I walked in the establishment and was not greeted. The gentleman with black reading glasses came from the back and had a cold stare and did not offer any assistance. He stood by the register and said absolutely nothing. He had a mean look on his face and did not provide any helpful service. He was 5'8, Latino and had black clothing on. I will never visit this store location again due to this experience.

This place has great selection in Vans, Adidas, Birkenstocks, and Uggs. A lot of shoe stores now a…read moredays are corporate owned and this place is small business owned. I'm a huge supporter of small businesses and I like that they're around to keep it going. They were previously Neo 39, now they're just Neo Pasadena. I love that the aesthetics of the place change. They even added roses to represent Pasadena. The way the shoes and gear is lined up doesn't make you feel overwhelmed with trying to look for the type of shoes you want. There's a guy name Rei and he's super helpful. He definitely knows what he's talking about when it comes to shoes. I will definitely be coming back here for all my sneaker needs. The place is located underneath the T-Mobile store, so make a sharp left and the store will be down the stairs.

Great business! Supporting local artisans and the Dena community! The have offerings from pop art…read moreto high end sneakers. Owners were very friendly and helpful, while also allowing me time to explore the store. The hats I purchased were from local Wolf Customs who have been using their platform to provide resources to those impacted by the Eaton Fire (Altadena). The hat pictured is a custom brown corduroy cap ($45).

I had an awesome experience here, and a big reason why was Andrew. He greeted me with a welcoming…read moresmile, made me laugh, and had such a positive attitude the whole time. He was friendly, helpful, and made sure I had everything I needed without making me feel rushed. You can tell he genuinely enjoys helping people, and that kind of customer service is hard to find these days. If you stop by, I definitely recommend asking for Andrew!

Ivis was the best sales person I have ever encountered at a retail store. He was so helpful and…read morefriendly! I loved his personality and was lucky to have him help and give his advice. I bought 4 pairs of shoes from him . Thank you ivis