Roby is a great guy to work with and honest as far as I could tell. I had taken my Beemer to another mechanic who I was sure was telling me porky pies about innumerable issues with my ride and was so graciously willing to repair it all for $4k. Yeah...no. Saw my fellow Yelper's high rating of Roby so I made my appointment, let him do his assessment, and he came back with less work needing to be done for significantly lesser - almost a third less. I've since gone back him twice and he's always a cool guy to talk to, and offering me a beer, lol. You get your money's worth with Roby. Top notch work and quick turnaround. read more

Roby, you are a stud! You always take care of my BMW when I need you. I hope you never go back to Croatia b/c I will have to sell my car. Thanks for your excellent service and low rates. BTW, I owe you a beer! read more

Great service, I trust him with my car and he's always so helpful and kind. His oil changes: he uses oil that's made in Germany and even though I'm A woman he doesn't tell me to do stuff to the car I don't need. Stand up person that knows his stuff. Great music, too. read more

Roby BMW is the place you should be taking your European car to for any and all repairs. I've used a different place down south and needed a trustworthy shop closer to me and found a hidden gem here! I've taken my BMW here several times now for service and repairs and Jonathan has always been a true pleasure to deal with! His knowledge and level of professionalism are second to none. I have always been given a quick diagnosis of the problem in need of repair with very competitive estimates and prices compared to other shops. Quick, accurate repairs, and fair prices along with the highest quality of work around north Texas will keep me coming back for as long as I own a Euro vehicle! read more

I am so excited that we have found our BMW mechanic! Roby has multiple automotive certifications which made me feel good but I think I am even more impressed with his honesty and willingness to work with me. Roby agreed to work on our car today, Labor Day knowing that it was tough for me to get to him during the weekday. He is priced below dealership prices and gave me a very honest cost before he started to work. He did great work and our car runs great! We will always bring our car to Roby moving forward. read more

Roby is wonderful!!! I had so much trouble with classic bmw as well as Dallas bmw- felt like they scammed me trying to charge me $2600 for something Roby did for $1000. Don't be fooled with Dallas bmw- they tried to tell me that my alignment that was programmed for a x3 (I have a 3 series sedan) was the same specs as a 328. Yeah- they are ridiculous- thank goodness I found roby! He also had my car done in less than 24 hours. Unheard of with the other places. He is trustworthy and will treat you like his family! He does great work and he is so fair. I wouldn't trust my car anywhere else! read more

If you own a BMW that is no longer under factory warranty THIS IS THE PLACE YOU SHOULD BE GOING!!!! Robert a no nonsense Certified BMW master mechanic with many years doing this. He will be entirely honest with you and let you know what needs to be done immediately and what could turn into an issue later. Charged me 1200 bucks for the same job Classic BMW quoted 2800$ This guy is the real deal and you will not be disappointed. My new bimmer go to for sure. read more

Took my X3 in today and got great advice from Roby BMW. Robert seems very knowledgeable and completed the work in half a day. Happy customer. read more

This Place Is Great. Roby is a Great Mechanic. Highly skilled & full of experience. I took my 2008 BMW 535i for A/C diagnosis that another shop couldn't fix & he was able to find the problem in about 15 mins. He even decided to scan my check engine light for free & told me I'm starting to have a coil problem. So I left the car with him to finish repairing the A/C & the ignition coil. The charges were fair & reasonable. The shop is clean & has lots of modern tools & equipment & diagnostic tools. The place is convenient ( I live in Plano). I highly recommend Roby . He is easy going & was straightforward with me. read more

My BMW was in need of service - check engine light was on, brake and ABS lights were randomly going on an off, the speedometer would randomly fluctuate and to top it off I had a MAJOR oil leak. I thought a dealership somewhere was going to have a field-day with my car. Luckily, through a friend, I discovered Roby BMW. My experience here was actually far beyond great. It's not every day that I get to shine a light on someone; to be able to say they delivered a truly exceptional service experience. Hands down - this is the only place I will ever take my 328i, or for that matter any other foreign or domestic car I might own, period. When having a European car repaired, at the end of the day, there is nothing more important than the quality of the mechanic. Here's my ten cents on why this is particularly pertinent with a European car: to say that BMW's are complex is an understatement. German cars tend to be over-engineered, but the result is a truly rewarding driving experience for owners. Unfortunately, owners who tend to skimp on maintenance find that their beloved car can soon become intolerant of them - ultimately postponing something today often results in a big pain tomorrow. But finding someone with the characteristics of reliability, integrity and competence to repair a BMW (or other European car) isn't a simple task. It goes without saying that not all Master Auto Technicians are the same. Oftentimes techs/shops unfamiliar with German engineering can find themselves continually frustrated and out of their depth when attempting to diagnose a problem, let alone repair one. Weary techs, out of their depth, end up throwing random solutions based on hunches and sure enough repair bills pile up for the customer. My experience with Roby BMW has made me realize that an independent specialist shop, owned by an enthusiast, passionate about the cars being worked on is by far the way to go. Robert is one such enthusiast, with the kind of specialized skills that only comes from years of dealership experience under his belt. When talking to Robert, it became apparent to me quite quickly that he's a technician who has extensive BMW specific training. This, along with his access to BMW specific tools and diagnostic equipment, his experience in making sure that the thousands of parts function together in complete harmony gave me the immediate impression of the highest degree of professional and technical competence. One of the major things that stood out about my experience with Roby BMW was Robert's direct attention to me as his client throughout the entire experience. It's the norm for car dealerships to employ service advisors, who are the sole point of contact for customers. They rarely act as impartial advocates for the car, and the auto technician is completely removed from interfacing with the customer. Robert took the time out of his day to speak with me directly. I feel confident for the most part in my ability to sum people up, knowing when I'm being leveled with and when I'm being BS'd. Robert's candid demeanor and transparency built trust. When I left my car there, I felt certain that I had left it in the right place. Furthermore, the quality, clarity and timeliness of communication from before the time that I dropped my car off, till the time I picked it up was without equal. When I called, I always got to speak with him directly and he answered and took every call I made - without fail. He was detailed in his explanation of the repairs and additionally let me know that my control arm bushings were broken and needed replacing. This was in line with my experience driving the car. He walked me through the pricing for the cost of the different chunks of work that needed to be done: bushings, oil leak, bearings etc. To be frank, I found his pricing to be VERY reasonable and the turnaround was super quick: I dropped the car off on the Friday before Christmas and got it back on the Monday after. All on all, I got access to specialist level expertise, without dealership gouging. I don't usually write long reviews, but on occasion I come across a truly unparalleled experience. Most of the time we're all so busy with life that we forget to shout out these great experiences, but I wanted to make sure I took the time to do it. As a home and car owner, there are certain services that I'll always need: Auto Repair, Electrical, AC, plumbing etc. Having someone I can trust for each of these is crucial to me and my stress/anxiety level, so that I can focus on the other things in life that matter to me - family, career etc. When things inevitably go wrong, I want to know I can turn to someone I can trust and I'm glad that with Roby BMW I've found a car repair place that I completely trust and can wholeheartedly recommend to others. If you have a European car and need it repaired, take it to Roby BMW. Once you stop by and meet him, you'll understand what I'm talking about! read more

This place is terrible. The Owner is not to be trusted. Would not explain or justify my bill. He has a short temper so be prepared if you question or disagree with anything. I was so happy to get out of there read more

I have known Robert since we purchased our 2002 325ci....He has worked on my car since the beginning....He is not only honest but knows his stuff....He also helped me with my 525 BMW(2001)...kept it running till last year. read more

I don't write many yelp reviews, but I had to for Roby; I only trust him to do my cars now. Roby is the place to come for BMW assistance. His credentials are very impressive, his knowledge of cars is second to none, he will always give it to you straight, and his prices are more than fair for the top quality work you get on your car in return. I can't recommend this place enough. read more

Robert saved me $$$$. I bought a BMW off of craigslist. When driving home the bmw broke down on the road. Took it over to Roby BMW. Robert put the car on the lift and found several issues with the car. Instead of fixing issues he suggested I ask for my money back on the car due to not worth to fix. Luckily I got my money back thanks to an honest seller. Robert recommended some BMW series to me. I found and had Robert check out an 535i. He was tenacious looking over every inch on this car. Needless to say I had his approval to purchase car because it was a great car, very well taken care of, plus Robert will be the one working on this BMW 535i. In closing if your looking for someone whom can advise you on best options for servicing your BMW with integrity, business ethics and going above your expectations then Robert is your mechanic. read more

Great service! He actually cares about how well your BMW is working and does all that he can to keep your car in great shape:) always kind and quick. Great job Roby BMW! read more

Robert Ivos is the only place to take a BMW or Mercedes Benz for service. He is very fair in pricing, he does what he can to help take the sting out of the high cost of BMW parts, he works to get the repairs done quickly and is dedicated to his job and his business. I am so thankful I found Roby. read more

As a loyal dealership maintenance kind of guy, it took me a minute to trust a non-dealership shop to work on my 2011 335i. Roby BMW shop is remarkably clean, well lit, and organized. Robert took the time to walk me though the repair needs, provided great communication, and the repairs cost are reasonable. Robert understands the customer and the stress/cost of repairing these types of cars, he takes his time to provide options and will show you the worn parts that required replacement after the work is complete. The best part, didn't have to wait days to repair my car. Repairs were completed same day. To date work performed, oil filter housing seals, oil change, Idle tension pulley, belt, and front bushings. I'm hooked and wont pay the dealership prices anymore!!! read more