Hello, Dawson with RJI did a great job. We were close to the deadline with the insurance company and Dawson was able to get the approval and roof installed before time ran out. A previous roofer said our roof was fine but RJI was able to show that our roof needed replaced. Dawson and team did a great job meeting all the dealines and doing a great job with the roof. The roofers do need to be educated better on sun tunnels but other than that they did well. read more

Had RJI put new roof on after a hail storm. It was completed back in the beginning of May. They have received FULL PAYMENT but will not provide me with the warranty paperwork. This is needed to get my insurance discount. Poor communication on their part and their customer service is pathetic. I would not use this company again. read more

What a nightmare. We hired RJI "Professionals" in August of 2023 to replace our roof, gutters and the damaged portion of our vinyl siding. Our insurance company approved coverage for all except two sides of the siding, but RJI rep (Nick) insisted on having ALL of the siding replaced (against our judgement). He claimed it would look like a patchwork quilt if not. They (RJI) fought with the insurance co for nearly a year, until finally they approved it. When the new siding was installed it looked EXACTLY like the old - meaning Nick sacrificed our well-being for a bigger commission. Every aspect, from the roof to the finalization was wrought with issues; a broken AC condenser cover, nails over-driven into our interior drywall, sloppy storing of materials, delayed work schedules, miscalculations of materials, failed inspections on the siding and VERY poor communication through the 16 month ordeal (Nick said it would be 6 months tops). He claimed the delay was because of insurance, but when we contacted them directly, we got a different story. The roof did pass inspection on the first try. The city said it was a very good job, other members of the team tried very hard. and they did eventually convince insurance to cover all four sides. They are just under-resourced and have too much work on their plate. Bottom line: If you are looking for JUST a roof, maybe RJI is your go-to, but for siding, look elsewhere, and by no means take Nick at his word. He is a salesman looking for the biggest payday possible and will exaggerate their abilities. read more

I paid RJI Professionals $22,000 and over 80% of the agreed cost -- and they still placed a lien on my home before completing the job. They promised the lien would be released after 22K payment with the remaining $2,212 paid after the final window repair. Instead, they broke that agreement, blamed it on their staff, demand full payment and then threatened foreclosure, legal action and debt collection. Their tone became hostile and intimidating, even though I've acted in good faith from the start. The project still isn't finished, and they've been unprofessional and aggressive throughout. Homeowners deserve better than this. They are a bully. Hire them at your own risk. This RJI is in Arvada, CO. read more

A disastrous process beginning with a "kid" who was my first contact and fraudulently represented a contract that I signed as "this is no big deal it only makes it possible for us to negotiate with the insurance company"--turned out to be a contract that when the kid left the company and I got a new sales person, I decided not to do my roof because I was selling the house. I was then threatened with a penalty of $13,000 if I "broke" the contract the kid got me to sign. Then I watched as they manitpulated the insurance company to get every cent they could out of them--two home inspectors later certified the roof as having no damage--this is the biggest fraud going. Watch your flowers and plant beds around the house--they trashed all of them when they finally did the job. Move on to another company and don't use C and D roofing either. read more

Requested a quote for hail damage repair. They refused to do a quote because I had already had an adjuster from my insurance come out.

The hail storm last year destroyed my roof, after shopping around for too long my friend recommended RJI. From the moment Jacob came to asses the damage I knew I made the right decision. RJI reached out to the insurance company, filled out all of the claims and scheduled my replacement. Everything was covered by insurance! The entire process was seamless and by far the best experience I've had with any other contracting company. My house looks absolutely beautiful, I cant thank you enough! read more

RJI recently completed a project in our home. They were responsive, professional, and well organized. It was nice to work with an established, reputable company. read more

I just had my roof replaced by RJI Professionals and they did a fabulous job. The entire job from start to finish was fabulous. I felt confident in the quality of their work, the integrity of the company and even the quality of the workers. Their team worked hard and everyone completely pitched in in order to leave my home even in the middle of a big job, in a good condition free of debris. We have a very large roof and attached double quad garage. This was the kind of job that was pushing the limits of what even the most well-oiled machine could accomplish in 2 days. The RJI guys got it done completely and left my home in great condition. Also, they worked with me and my insurance company to make sure that everything was completely taken care of without any extra out of pocket expenses which is a big deal considering that my roof had many upgrades before. I am very happy with the outcome and would use RJI again and again --especially if I end up flipping houses again.... read more

Scam Alert: RJI has been working our Fort Collins neighborhood, trying to sell roof replacements to homeowners whose roofs are undamaged. RJI examined our 7-year-old roof and told my husband there was significant roof damage that would qualify us for a new roof, plus new gutters and downspouts and that they had the experience to remove and reinstall the solar panels. It was suspicious that they showed up on our street in March/April when there had been no recent hailstorms. It was even more suspicious that they did not take photos of any roof damage, just told my husband that insurance would pay for a new roof. We contacted our insurance company who assessed the roof and said the only damage was to soft metal surfaces, not to the roof itself., and that only a professional should remove and reinstall our solar panels. In short, RJI is a group of door-to-door roofing salespeople trying to scam homeowners, especially seniors, in our upscale Fort Collins neighborhood. read more

Our new roof was installed in terrific style by hard working guys. I nick named them los techeros, roofers. Easy to converse with in their native language, honest, seemingly tireless in the hot Colorado sun. AND very appreciative of the agua fria we provided for them/ read more

We have worked with RJI in the past and they are a very professional company. We look forward to working with them again!

My experience with RJI was a one year long nightmare! It started with them telling me that the insurance company was not approving the supplement and when I talked to the ins. they had approved everything. Then RJI put us off starting the job for 3 months. They promised they would cleanup the nails from the roof job and they started on Jan 23rd and that night it snowed so they couldn't cleanup right away and they ended up never doing the cleanup. The roof had some areas that I thought looked pretty bad and they did make the corrections, however I had to complain to get it taken care of. I caught the production manager in many lies by also talking with all the subcontractors. RJI would wait lengthy amounts of time to schedule each portion of the work because of other jobs they were on. That drug out the process for my Mom and myself. When the garage doors were installed they were such a poor quality that they made a horrible noise when the wind would blow. We had Raynor doors and they had a thick insulation and they were a very good quality, however the replacement doors were no where near the quality. The hinges were smaller and the openers were installed incorrectly and one door was missing the support at the top. I complained and told them that I would not except them and to take them down. That started a 2 month battle where we had to have the insurance company come and take a look at them and they agreed with us but I still had a hard time getting them to move forward with the removal. I had to tell them that I found my own garage door company and I was moving forward with them no matter what so they finally sent out the other company to take the bad doors down. The man door to the side of the garage was installed with a dent on the inside and 3 dents on the outside of the new door. There was a problem with almost every phase of the repairs and each person that I was dealing with was a nightmare. When I caught the staff in lies I would have to say that I will no longer deal with that person, so I ended up dealing with several different people through out the process. What I learned from the whole experience is that I will never again let a company handle the hiring of the subcontractors. It was supposed to take some stress of my Mom and myself and it was quite the contrary. My Mom is 80 years old and I had to step in and handle the claim because I felt that they were taking advantage of her. read more

I can't say enough good things about the friendly, professional, and efficient service of this company. I found myself in a situation where I had received an extension from my insurance company to complete a claim for a new roof, gutters, and trim painting on my house, but the time frame to complete this work was only about five weeks. RJI completed the work in four weeks. Heath Emery, the sales rep. was knowledgeable, helpful and always quick to return phone calls. The roofers, the gutter installers, and the painters were top-notch, and Roxanna, the company's office representative, was incredible! At every step when there appeared there might be a delay in services or having to deal with a less than stellar representative in the castastrophe claims division of American Family, she was a star in making things happen. I have had my roof replaced two other times, and while the service and products previously provided were totally adequate, RJI's service was outstanding. I would highly recommend this company. read more