I'm so grateful to Gates Enterprises and the team that replaced our roof in Gilpin County. There have been so many trees down and roof damage that has occurred over the past year, and the Gates team not only got us a fair price and negotiated all the details, but they also got the job done - as promised and on time. My neighbor who watched the crew completely the job shared with me how impressed he was with the crew who were here. I would absolutely work with Gates again. Thanks for your good work! read more

Have a clearly placed "no solicitors" sign at my front door. Had a door to door salesperson ignore that sign early this morning, startling my dogs and waking up my infant daughter. After leaving a 1 star google review I got an unhindged absolutely insane call on my phone. Disgusting, sexist and unprofessional behavior beyond my comprehension. I have included a screenshot of the transcript voicemail message. Do better, be better! read more

Gates Enterprises - Screenshot of the insane voicemail I received from this company's sales person - Roofing Near Me - Lakewood, Colorado

My father had his roof and siding done by Gates last year. There were many mistakes along the way. The electrical was done improperly leading to my elderly father not having power for 2 weeks. The lights outside sparked when they were first turned on, huge fire hazard. The siding they installed was covered in black soot that they did not clean off. The fascia wasn't replaced and I have been calling for months for them to come give me a bid. I have called multiple people including the main office asking for a quote. Do you guys not want the business or is this company that incompetent? Find another company to work with. Gates will waste your time and money. read more

Andrew and his whole company are awesome! They are very professional, their work and cleanup is impeccable! They put on a roof, gutters, and siding! Not only does it look fantastic, they went above and beyond for us. They made sure we were happy with every aspect of the projects! The company has a BBB rating of A+ and I couldn't agree more! If we ever need work done again, I will definitely use them again! I highly recommend this company! read more

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I had an excellent experience with Gates to replace my roof. It was hit by hail and damaged. The project crew identified that the decking under the shingles had to be replaced to be code compliant. Ironically the prior roofer did not indicate this. They worked with my insurance company and got the decking covered promptly. The roof installation was smooth and the crew cleaned up my yard. I did not find any nails left behind! Thank you to the Gates team for great communication and flawless execution. read more

They knocked on my door this winter and told me I needed a new roof, they got my insurance to agree to a replacement. I really loved the way this worked out. - Chris Arvada Colorado read more

These guys delivered as promised. Worked my insurance company and did fantastic work on time. I highly recommend using them as I will in the future. Unless it never hails again. read more

This is a predatory company. They came to my door and stalked about how they experts in insurance claims and will get things done. They subcontracted the roof work and never came back other than collect money. Then, my new roof started leaking came out after a few days to fix the leak. Then my gutters were also leaking. They also left shingles and other roof materials at my house. Never came to pock them up. Overcharging roof installation and refusing to itemize work. Stay away. Looking to sue Gates enterprises llc please reach out to me if you would like to be joined in a lawsuit against Gates enterprises lls in Lakewood Colorado. read more

I agreed to allow Gates Enterprises to replace my hail damaged roof after being approached by a sales rep in my area of Colorado. After months of waiting and broken promises, they finally came through and did a great job on my roof with the exception of one major mistake. My old roof had a ridge vent, and that is the only way my attic vents. They did not put a ridge vent back on my roof, and they have promised several times that they would send someone out to get it taken care of. They have not done it. I have given them far more than plenty of time to follow through and finish my roof to code. I am now in the process of finding a remedy to this problem. read more

The roofing market this summer was absolutely insane in Colorado. I was so lucky to have Jess from Gates knock on my door and put my mind at ease after my roof experienced bad hail damage. She not only coached me through the insurance claim, but also met the insurance adjuster at 6:00 am to ensure I received the best claim for my property. Once the claim went through, Jess and Dallas helped me navigate material shortages, difficult schedules and more to make sure the job was done to my liking. I can't recommend this team enough. Thank you both for making this process so smooth and effortless!! read more

My contractor experience with Giovanni was one well worth noting. His knowledge of the industry, tentativeness to answer the phone with any questions and issues I had coupled with his professional transparency checked all the boxes of what a client hopes for because thats the confidence one needs when hiccups happen; as they always do in any form of construction. When someone asks for any advice or recommendations regarding roof projects, Giovanni with Gates Enterprises is the person I mean when I say, "I got a guy for that!" read more

This company is the worst! Zero communication they don't show up when they said they will. It took over a year to get our repairs done because it kept passing hands nobody would reach out and they were clueless and rude when it came to trying to get any answers. I would not recommend this company to anyone and highly advise you find another company who cares read more

I worked with Joe Mestas as the project manager at Gates Enterprises and could not have been happier with the service they provided. The crew quickly and efficiently replaced our roof from hail damage. When it was done, Joe let me know every nail we found would be $50 back. It's been a couple of weeks, and we still haven't found any debris from the work they did. There was some minor damage to our gutter guards after the replacement, but once I notified Joe, he had it fully replaced right away without charge. I highly recommend them. read more

I want to thank my Gates Enterprises product manager, Jesse Thein. From start to finish he was on top of the job. After it was complete he followed up to make sure we were satisfied customers. Rick Milburn Parker, CO. read more

Gates Enterprises Did our roof and gutters. They did an excellent job. We had two skylights and were fixed so there is no leakage. Thank you for your great service. I love the hew roof. read more

When the unexpected happens, turn poison into medicine. We, like many other families, were terrorized this hail season and had no choice but to assess the damage and repair. In those next few weeks, we were visited by what felt like every licensed roofing company in Colorado. Sure, it's difficult when you just get home from work to find someone at your doorstep. Or, you're sitting down for dinner and get another knock at the door. If you have experienced this, you know the feeling. You also know that avoiding that conversation is not going to protect your home or investment. Our roof wasn't going to fix itself, and ultimately, we, like everyone else, wanted the best quality work for the best price. I had countless conversations, collected all the business cards, and evaluated who we trusted to do the inevitable and necessary work. As a mental health counselor, I am fully aware of how taxing and overwhelming this process felt for my wife and me. We chose Gates Enterprises for many reasons. Yet, the biggest impression they left on us was how empathetic and trauma-informed their project manager, Dallas Leitz, was. When he knocked on our door, Dallas' approach and genuineness fostered our trust, allowing him to help protect us from future costs easily avoidable with quality work. Ultimately, we came to have a gut and informed feeling about Dallas and Gates Enterprises, and we couldn't be happier with the work they have done. This was the first roof we had to replace, and we had no idea what we were in for. He walked us through every step along the way, including picking out colors for the shingles, gutters, and siding. Our house looks better than it did before the storm! Lastly, we, like others, also had no soliciting signs on our door. We choose not to remove them because they pertain to every other unsolicited knock. However, protecting our family and finances does not fall under "no solicitation" in our book. I'm still glad Dallas knew that without having to ask. read more

Our Home took a large hit from the Hail Storm last May as did many homes around us. My husband and I had never experienced having to go through this process before. We called many contractors which is an intimidating, scary and humbling experience. We finally had the opportunity to meet with Wyatt Phillips a Marketing Associate for Gates Enterprises and from the moment we met with him, we knew we would be in professional and competent hands. Wyatt walked us through every step of the process and was patient and kind. We had many questions and he never hesitated to respond and make sure that we understood the entire process and outcome. Along with working so kindly and professionally with us, he was equally professional working with our home owners insurance company. He had open communication made sure that reports were complete and thorough. One the work date was set, the team completed a really beautiful job and Wyatt checked in every step of the way. This process is arduous and complicated so it has been really wonderful working with someone that has earned our trust and respect. There is not another come would choose to work with. Gates also provides many other services, so we know that when the time comes. We will contact them again. We are grateful that we found such a wonderful company. Thank You Wyatt and thank you Gates Enterprises for helping us through a yucky experience that could have been a nightmare if we hadn't found such a dedicated and dependable company. Kirk & Suzette Elledge read more

Hired Gates to do my roof after they had done my neighbor's roof. They were prompt and courteous and did a great job on the roof. No complaints there. However, my satellite dish was not reinstalled correctly and eventually came loose in a storm. The satellite company came out and had to relocate the dish, and they told me that there were a couple of holes from the incorrect installation that would need to be filled. I called Gates and they immediately agreed to do the work and even said that it should be done ASAP. That was 5 or 6 weeks ago. Since then they have ignored most (but not all) of my texts and calls. The one response I did get apologized for the lack of communication. Then they went back to not communicating. I find this completely unacceptable. read more

We needed a new roof after many years of severe hail storms. After getting other bids, we went with Gates. Michael Romero went above and beyond to make sure everything was completed within our time frame. He even came out on weeknights and weekends to make sure our needs were met. We definitely chose the right company to work with! Highly recommend! Ask for Michael read more

Marcus and the team at Gates were a pleasure to work with. Marcus is friendly, fair, and professional. He provided great communication throughout the process and made the roof and gutter replacement an easy experience. Likewise, the crew did a quality job completing the work promptly and efficiently. Highly recommend. read more

Marcus and his team did a great job on my roof replacement! I was in the process selling the home and Marcus made sure the roof was fully replaced and the job site was spotless before we started showing the home! I would recommend Gates and Marcus to anyone looking for a high quality, honest roofing company! Can't thank them enough! read more

Only positive things to say about Gates. We had our roof replaced quickly and it cost us almost nothing because they worked with our insurance. 10/10 would recommend read more

Dallas and his team were incredible to work with. We took a big hit from the hail storm this past spring and needed painting, a new roof, and new gutters. Every part of the job was easy and efficient to work with, communication was reliable, and working with our insurance company was made easy as well because of Dallas. Thank you for making our house look brand new again! read more

We have worked with Gates Enterprises for several years and their quality attention to detail and customer service is above and beyond anything we have experienced. I highly recommend this team for the value that you get in a highly professional team. read more

Thank you for Gates! Worked with Dallas Leitz on having my home repaired after a traumatic hail storm. He is extremely helpful, very responsive and knowledgeable. The contractors provided were excellent, my house looks than before the storm. Highly recommend!!! read more

I recently had my roof replaced by Gates. I saw they were replacing others in the neighborhood and talked to Dallas, who was in charge. He worked really hard to get my insurance company to approve a new roof, had an excellent crew, and has been the only contractor I've worked with who did what he said when he said. Highly recommend. read more

After our roof was completely destroyed in a hail storm, we started to get bombarded by roofers going door to door. A friend of ours suggested Gates Enterprises to come and take a look as they are a local company and have been proven to be a great company to work with. After scheduling an appt for someone to come and assess the damage, we were put in contact with a Project Manager by the name of Dallas Leitz. We really enjoyed working with him. He communicated every step of the process and worked very hard with our insurance company to make sure all items damaged would be replaced. We put our trust in him and he didn't fail. Everything was completed as expected and in a timely manner. We would recommend Gates Enterprises and Dallas to anyone needing roof/gutter repair and/or replacement. read more

After major hail damage hit my home, Gates was out to assess the damage the very next day. Aaron Ward took the time to explain the whole process and took care of all the details. Through a new roof, 20 new windows, fixing decks and fences, and painting, Gates gave me what I needed for the insurance and dealt with the details so I didn't have to. Their work quality leaves nothing to be desired, too. I siltrongly recommend them. read more

Wouldn't go anywhere else to have my roof done. Best company I've ever worked with. Definitely recommend!

We found Zack Conley, Sales Rep and follow through Project Manager, excellent to work with. Ours is a steep and complicated roof that needed replacement after hail damage. Zack was very knowledgeable about roofing and navigating the insurance claim. He has a pleasant, non-anxious communication style -- listens well and is open to concerns. Most importantly, Zack and Gates Enterprises did excellent, timely work and followed through with everything promised! read more

A possible scammer. Received a call today saying they were coming to inspect my house at 10 AM, at 9:45. I never contacted these people and never asked for a roof inspection. I have a different roofer in Littleton and have already gone through my insurance claim. The roof inspector that called me, saying he was scheduled to come over, was very rude when I told him I didn't know what he was talking about. The scary part is he had my name, address and phone number. Be aware that they are a scam. I REFUSE to do business with scammers! read more

Would give them a zero if that was an option.....made me submit an insurance claim, and the adjuster laughed them off the inspection. Had another (honest) contractor (not a salesman) come out and inspect my roof, they laughed that a roofing contractor got me to submit a claim. Their a joke I guess! read more

Andrew Gates was one of the most professional people I have ever worked with. He got the job done quickly and the workmanship was above and beyond my expectation. I would highly recommend Gates Enterprises for any roof replacements or repairs. Thanks Andrew for making this process go smoothly and stress free! Kathy H. read more

Giving the company one star for two reasons, negative stars aren't an option and they do not respect homeowners. We have a very prominently displayed "No Soliciting" sign on our door with explicit instruction not to ring our doorbell or knock. Guess what their salesperson did? He tried to argue he just wanted to have a conversation. So dishonest AND disrespectful of our time (I work from home, need quiet and focus for my work). Not a company I am interested in doing business with. read more

I would recommend Gates Roofing to anyone needing roof replacement or roof repair. Nate Stovell came out in January of this year to be on the roof with me when the insurance adjuster inspected my roof, at that time we thought the inspector agreed that the whole roof needed replaced. Not the case. Gates roofing put me in touch with someone who would fight the insurance company for me (insurance didn't want to pay for the damage that was incurred from a hail storm) Fast forward to July of this year I finally get a new roof. Nate was in contact with me through the whole process, even when I was ready to give up and just pay for it myself. I really can't express how grateful I am that they took the time to make sure I got a new roof. It's so rare to find a company that will go out of their way to help a customer. Thank You Nate and Gates Roofing for guiding me through the process. read more

Andrew and his crew did a great job on my roof. They were fast, efficient, and professional. The roof looks great and I would use them again. read more

This was truly the best company to do quality work at a affordable price. Marcus was my representative and he was the most professional and took the extra time to explain the process to me. Then his crew was so great they not only did a great job when replacing my roof they made sure that the whole area was cleaner then when they arrived. They had it done in remarkable time. I couldn't have had a more stress free professional experience. My house has a beautiful new roof and I couldn't be happier. I would recommend this company to everyone and when I hear someone talking about needing roof repair or looking for a company. I will give them the phone number of what I consider to be the best company ever. read more

I utilized Gates to replace my hail damaged roof because I knew the sales representative. Despite knowing the representative, the service I received was not acceptable. My roof did get replaced and the crew did a good job. This is the only reason I am giving 2 stars. I had no issues with extreme winds that occurred shortly after replacement. The roof replacement required the removal and reinstallation of solar panels by an approved company. My Gates representative managed the timing and payment for this. The solar company was routinely unable to reach my Gates rep and had difficulty collecting payment for the work (after it had been done). This continued to the point where they were about to place a lien on my property! Various other sales 'promises' were not honored. They were difficult in working with my insurance. In general, the only communication I got out of them was when they were looking for money. In summary, good product with terrible service. I would not recommend using Gates. read more