Our home in Sedalia was hit hard by the hail storm of May 2025. We hadn't experienced hail of this magnitude in the previous 4 years of owning the home, and were unfamiliar with the insane amount of roofing companies that crowded our usually-bare roads peddling door-to-door for business. We were overwhelmed by all of the choices, and on top of that, had a DECRA roof that not every company is equipped to repair.
The LEMT salesperson, Rudy, was persistent but kind, and ultimately I'm grateful for his persistence, as our experience with LEMT has been nothing short of spectacular. On top of our home being on the larger side, with an also large shop building that was damaged as well, and our challenging (and expensive) DECRA roof, we were also dropped by State Farm within weeks of notifying them of the damage. We were worried about navigating the claim process with State Farm given that they weren't worried one bit about keeping our business.
This is where Jason Cato, LEMT General Manager, came in clutch. Not only did he walk us through the entire process from the beginning and communicate daily on progress and challenges with pictures, but he was absolutely instrumental in us getting this enormous project approved and paid out by State Farm. My husband and I both have too much on our plates, and Jason took so much of the heavy lifting off of our hands by coordinating with our insurance company directly, and where he was unable to do so, provide us with the copy and terminology to assist us in getting through to the black hole that is insurance claim processing. Further proving my point, I spoke with our neighbor who had their wood shingle roof replaced months ago due tot he same storm, and she and her husband are still chasing payments with no idea of where to even escalate the issue. I felt gluttonous sharing our experience with LEMT taking the reigns, not having to worry about how all of this works.
While the administrative heavy lifting was a huge help in getting this project approved and paid, the crew was a whole other ball of goodness. They were timely and courteous, and most importantly since we have a ton of animals that are family, their clean up each day was immaculate. Our roof looks crisp and perfect, and was completed far more quickly than we anticipated.
This is a long-winded review, and I really could say so much more. My sincerest gratitude to everyone at LEMT for delivering above and beyond on the physical product, and even more so for the massive amount of work that went into getting it all submitted, processed, and approved by our insurance company. Any homeowner would be beyond fortunate to work with them. read more
