Jason has done my roof through 2 hailstorms and done excellent work. I live close to him so when…read moreour skylights were broken he came right over to temp them in. With this current snow event I had a big ice dam in a tricky spot. Jason came right over and cleared the ice and snow and did a little spot repair to solve the problem. Highly recommended.

Poor work. No response to issues with the poor, overpriced work. If you like spending a lot of…read moremoney on a leaky roof he's your guy!

Called Smart last spring based on good Yelp review. I had a small job--replace flashing. Owner came…read moreout, said they'd do it in a month for $200. It's now been a year & despite calling to check a couple of times, we've gotten nothing from these people. Very disappointing. Won't be calling them again.

I would highly recommend! Very friendly and very professional and got the job done in a timely…read moremanner! Always on time and keeping things tidy through the whole process!

They were incredibly prompt and professional. They maintained contact, got the materials ordered…read moreand everything finished incredibly quickly. The new roof is fantastic, can't recommend them enough!

very honest and transparent process. I am really happy with the service and responsiveness I…read morereceived.

While I was selling my house back in 2018 the inspector found hail damage on my roofs…read more I had used JAM roofing on a commercial building years earlier and gave them a call. Jason and his crew at JAM replaced my entire roof within three days of calling thus meeting the buyers purchase deadline. They did a beautiful job for me. Jason helped me with the insurance claim and new Erie city building codes. They completed the job on time, I highly recommend them.

My first contact with these folks was through another roofer - my wife and I live in a 60's…read moreMid-Century home with a spray foam, and after 3 years of ownership (and subsequent leaks from hail damage) I decided to find a qualified roofer to complete some repairs. I received a quick call back from Tom at Jam Roofing...I explained that we had decided to contact our insurance company to see if they would cover a claim. Tom asked to stop by and take a look, regardless of whether we were going to pursue a full blown roof job - he was willing to take some photos and give us his opinion. As 2 other roofers quoted a fee to look at our roof, I appreciated Toms "good customer service" approach. It was Toms professional opinion that the roof was badly damaged. Fast forward to our insurance inspector - our insurance company responded that hail damage was minimal and sent us a check for $1900 to cover some cosmetic damage. I am not very familiar with the type of spray roof on our home, but it did not take a rocket scientist to see that it was damaged (and to see the leaks in our ceiling). After a discussion with Tom, he suggested that I ask for a re-inspection with an adjuster who is specifically familiar with this type of roof - and he would arrange to meet the adjuster at our home. About 4 days later, our insurance company contacted us with the news that they would total our roof and provide a very fair settlement payment. 48 hours after that I had money in hand and contacted Tom to let him know that he earned our business. We signed a contract to upgrade from our current Elastomeric spray roof to a more durable rubber roof. At the same time we chose to install an additional evaporative cooler on the roof, and Tom provided a reference for a heating/cooling company that he's coordinated work with in the past (will post about these great folks in another review). We paid a % of the total up front for material cost and in about 2 weeks we were contacted to set a start date. At the exact time I was told, up pulls a roll-off dumpster, and shortly after a bunch of trucks with material and our work crew. Over the course of the tear-off and installation, the crew worked diligently, professionally and respected our home - leaving the job site clean and clear of any debris. Weather created some small delays in completion, but as soon as the sun was shining again, the crew was on the job. Throughout the process, Tom would check in with us and review the work. He also personally completed the final bits of fit and finish. So, here is where the rubber (roof) meets the road...this was a big, expensive job and I am so satisfied with the service, communication and quality that I want to shout it from the rooftop (pun intended). Seriously, how often have you dealt with folks that call you back quickly (every time), do exactly what they say and do it in the exact time they promise to do it? That is Jam Roofing. The quality of the work, details, fit and finish are evident - we got a super high quality roof that I am confident will provide many years of protection and comfort...and we got the help we needed in facilitating an insurance claim that was favorable. Highly, highly recommended - if you need a roof repair, new roof or anything roof related - look no further. Call Jam Roofing and ask for Tom. You can thank me later!

We've used this company in the past, and after some hail damage last fall wanted to contract with…read morethem again. We're very happy we did. Aaron contacted us with a quote, worked with our insurance company, kept us up to date with superb communication and made sure we were happy with the results. The roofing team was excellent-fast, polite, detailed, with great clean up. Let's hope we don't have any damaging storms any time soon, but if we do, we'll definitely call them again.

Above All did our roof and gutters a few years back. They were fast reliable and clean. They beat…read moreout the competition on price for sure! I was so impressed that now I work for the company!

I've worked with many roofing contractors personally and professionally over the years, and Red…read moreDiamond Roofing and the team working with Project Manager, Mathew Wright, has provided some of the most professional, high quality work I've seen. They truly embody the values of integrity, responsibility and craftsmanship. Mathew and his oustanding team takes great pride in their work, and deserve the highest accolades. Mathew and his team has replaced the the roof on my primary residence in South Park Hill as well as that of a rental property we own in North Park Hill. Our historic property in South Park Hill included the primary house roof, as well as our 920 square foot carriage house roof. The North PH house is a historic single story bungalow. Despite the presence of older, prexisting damage to the roofing, Mathew was able to negotiate with our claims adjuster for a comprehensive and thorough roof repair for all three roofs. Mathew walked with the adjuster and showed him all the roof damage (both the old and new). He was able to skillfully bolster the argument for approval of total roof replacement, but he also advocated for other necessary upgrades, including new decking, a high quality synthetic underlayment, and importantly, the Class 4 Impact Resistant Shingles, at no additional cost. The main roof on the South PH property had complex framing with hips, valleys, and dormers, as well numerous penetrations, and multiple chimneys. These required exact and intricate cuts to align everything properly. The total roof tear-off and replacement exposed a number of hidden issues with framing, decking, and water damage. All existing issues were addressed and repaired with attention to current codes and skilled craftmanship. Mathew facilitated all the communications between the insurance company and ourselves, and coordinated the entire process to make the project both positive and seamless.

We called Red Diamond Roofing to replace our 25 year old roof and had a good experience. We already…read morehave business ties with RDR, so we're already familiar with their work and there is no doubt I'll refer them to friends and family after this experience. Brian managed the project from beginning to end with exceptional professionalism by being responsive to all our questions. Y, los trabajadores que realizaron el reemplazo del techo son profesionales en lo que hacen y merecen mucho crédito por su trabajo. Thanks/Gracias

I have used Mtn States Roofing twice in the past 15 years and both times I was amazed with the…read moreprofessionalism and pride in their work. The communication and commitment to the projects were impressive. I am a returned customer because of the honesty in pricing and the expert craftsmanship. You will be impressed too!

I was so fortunate to work with Sterling Smith at Mountain States Roofing. He went up and beyond…read more by giving me a lot of guidance through the difficult and tricky navigation with my insurance company. His professional experience was crucial to the fight on my behalf to get what I was entitled to. Mountain States was quick and seamless because Sterling took care of every detail necessary for my insurance company to pay for a full roof replacement. He did all the work for me of coordinating the windows, gutters, roof, and siding while also thoroughly answering all my questions through every step of the process with so much patience. His workers were thoughtful and professional at my house. All these high quality products look so amazing. These people really care about the quality of their work. I'm definitely going to refer them to my neighbors, friends and family.

Nathan was responsive, had excellent communication, was knowledgeable and identified the leak in my…read moreroof easily. I recommend Jack the Roofer.

No follow through. Scheduled a time to meet at home to review project. Took off work to be there…read moreduring the time they specified. They were no shows, tried calling and texting, no response. Terrible customer service.