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    AC INC. Roofing

    5.0 (3 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - AC INC. Roofing

    Gutter addition

    Gutter installation

    Gutter repair

    6 More Services

    Gutter replacement

    Roof inspection

    New roof installation

    Roof repair

    Roof replacement

    Reroofing

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    11 months ago

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    Big Creek Roofing

    Big Creek Roofing

    2.7
    (7 reviews)

    Big Creek Roofing has some problems providing important documents to their customers; I need &…read morerequested a full copy of our roofing contract in September, October & in November multiple times to no avail. Other issues: Installed gutters incorrectly that were leaking in multiple places. One leak (they saw on a video) still hasn't been repaired & they accidentally took a chunk out of my wood railing that they didn't care to repair, or, replace. I don't think they are required in the contract to repair the railing so I let this go, in addition to letting go of one of the leaky gutters. Pretty understanding of me to pay them 90% of the total amount due despite these things. More paperwork issues to report: No building permit was provided upon several customer requests during construction. A building permit is supposed to be posted on the home during construction, and it's probable they didn't even have one issued before starting the job, as a photograph couldn't even be provided to me until several days after construction was completed. I can't obtain a signed inspection permit from the County, furthermore, an "incomplete application for a permit" was on file with the County that attempted to collect a second permit payment from myself after they already received a full payment for this job under a different permit number. Fortunately, I was FINALLY given a permit number by Big Creek Roofing allowing me to clear up this double permit/billing problem. I offered to pay in full after the owner signs the correct & updated contract to validate a 5 year labor warranty by Big Creek & also provide a valid 40 year manufacturer/product warranty on my new metal roof. I've only held back10% of the final bill until I see 2 signatures showing me a valid product & labor warranty. The owner has not provided me with this though he claims he has, and the day before Thanksgiving, he threatened to file a lien on my property for the 10% "hold-back" I haven't paid because according to our contract I'm allowed to withhold that amount until they satisfy my 2 simple signature requests that ensure myself I have a valid product & labor warranty on my new metal roof. I would not recommend doing business with this company because the owner is unprofessional, shady & will be possibly dishing me out an unreasonable legal headache with a property lien.

    Bummer that after a good first experience, this one is now the new experience. Had a new roof…read moreproject pop up so of course called Big Creek after our last good experience. Left two voicemails at the office, no one ever answers and two weeks go by with no call back. Randomly found the cell phone number for our sales rep and he did get in touch and set up an appointment. No shows the appointment after I rescheduled work meetings to be home AND spent time clearing out the roof access area. I text him after sitting home waiting for him for a while, he just says "sorry, I'm caught up. Will call you to reschedule". Why didn't they reschedule before or at least gave the courtesy to call and tell me they won't be showing up? What bad customer service. Disappointed. Oh and it's been a week since the no show and no call back to reschedule their missed appointment. Don't know what happened to the company but do not recommend.

    True Vision Home Inspections

    True Vision Home Inspections

    3.9
    (7 reviews)

    True Vision home inspections did an amazing job on my buyer's home inspection of a 42-year-old…read moretownhouse. Their inspector Jerry went above and beyond with the inspection, answering a ton of questions and not being bothered at all when I asked to accompany him. As this was my first time doing a home inspection, I ended up contracting with two different companies in order to have a comparison and more confidence that they found the big/important issues. While the other company did a good job with their inspection, it was both shorter and less detailed than what Jerry performed. True Vision's inspection found important issues that the other company missed. For instance, while both companies made notes that the electrical panel was outdated and needed to be replaced, True Vision and Jerry opened the faceplate of the panel and found that the breakers were mismatched and that one of the wires showed signs of charring. This information was valuable when it came to the inspection objections I sent to the sellers. There were three or four other examples of Jerry inspecting things in more detail and finding issues that the other company did not or was not allowed to check. Scheduling the inspection with True Vision was simple, and they were able to get someone out with just a two-day notice (tight contract deadlines). The report was provided the following morning and contained a ton of detail. Hundreds of photos of not just the issues that were found, but all of the things that were working correctly as well. There was also a lot of descriptive information in the report and I could tell that many of the items were typed up and added directly by Jerry, as opposed to more general, boilerplate descriptions. The report also had a nice and completely free feature that allowed you to go through each item and mark it as acceptable, repair, replace, and add any custom notes. At the end you could generate a request list that was easy to print and reference when submitting any objections. I would 100% recommend True Vision and Jerry to anyone wanting a home inspection done.

    Follow up. We finally got our windows replaced and the company took multiple pictures so they could…read moreshow how terrible these windows are. They asked if we got an inspection. They advised seeking legal action against the inspection company for fraudulent statements when I showed what the report said. Cost me $28,000 to replace them. This is a total piece of shit company, beware REMax realtirs use them.

    AC INC. Roofing - roofing - Updated June 2026

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