I had a very stressful experience with Golden Spike Roofing and its owner, Michael McCarthy (aka Spike). I had to supervise the roof installation myself because nobody from Golden Spike was there to oversee the workers and it was ongoing chaos with many very serious installation defects.
The initial crew seemed incompetent, inexperienced and lazy. It took them the entire day just to tear off the old roof, and then it rained hard that night. There were continued arguments between workers making it an uncomfortable scene. They tried to install waterproof underlayment over hundreds of loose nails which could have punctured the underlayment causing the roof to leak. Good thing I was on the roof watching and was able to stop them. They also left all the materials stacked in my driveway all week. My neighbors were even very concerned and asked if I was doing the roof myself.
They sealed 1/3 of the ridge-vent closed with underlayment which could have caused the roof to overheat destroying the new shingles. They installed the roof over a bathroom vent, and over a hole they never boarded up, so someone could have gone right through the roof into the attic!
When they finished and said everything looked great, I took a look and saw squashed roof shingles and footprints imbedded in shingles all over the roof. The new roof was so bad it was declared totaled and had to be replaced! The crew was so bad, they had to get another crew for the second roof. I saw all the covered installation defects noted above when they tore off the first new roof.
When they finished the second roof they had to replace several shingles so they just installed new shingles right over the existing ones which left unsightly bumps, so they had to come back again. It took so long to get both roofs done their tarps burned up my lawn.
This roof was to be installed a year prior but they kept delaying for months, and when they finally scheduled delivery of the materials, I waited all morning but they never arrived. Then they called saying the materials were not even in Colorado.
The invoice came with an extra $500 charge and no 50-year warranty (which was paid for and on my contract). When speaking with Spike about the installation chaos, overcharge and warranty he immediately became angry and aggressive. He said he wasn't making a lot of money on my job, which explains why he was attempting to overcharge me, and not issue the 50-year warranty. They also billed me for the materials they never used and took full unopened rolls of underlayment, roofing shingles worth hundreds $ with them. I have the distributors invoice with quantity and price of all materials which I paid in full, yet Spike claims all excess materials are his to keep.
Regarding the warranty, Spike tried to claim Owens Corning (OC) didn't offer 50-year warranties anymore, only the limited 10-year limited warranty. I called OC and confirmed Spike and the project manager were lying about this. I eventually contacted another Golden Spike employee and received the 50-year warranty, but to this date Spike remains unaware of this.
Anyone who used Golden Spike may want to get an independent roof inspection. It can easily pass county inspection with these types of defects because they are concealed under the shingles, and you'll need to go inside the attic to inspect, or you would have needed to see them during installation.
And you can see from Spike's comments below he continues to lie and mischaracterize the issues:
My roof was not installed in 2023 and there was no issue with mixed dye lots or not enough materials to finish the job. It was installed in 2024 with the defects outlined above. Spikes confused about the job which I also noticed when speaking with him. He also mentioned he hadn't even looked at my contract, and not sure what was on it.
As Spike notes, he sent a crew to fix some unknown cosmetic items. Actually, they had to come out several times for the reasons noted above. More importantly, Spike doesn't address any of the other very serious installation defects and issues as noted.
Spike claims I said he tried to rip me off without evidence, so I attached the original bill with his extra $500 charge. Ripping me off also includes attempting to lie their way out of issuing the 50-year warranty on the contract and material pilfering issues as noted.
He admits he gets heated towards his customers which I can confirm. I'd say he acted more like a bully. If I hadn't stood up to him, I'd be out the $500 and 50-year warranty for sure. He never apologized or took ownership of anything. Golden Spike and Mr. McCarthy continue to be just an abysmal company with shady leadership. read more