Always a delight to stop by Ruters when I'm in the area. Everything is consistently fresh--from the baked goods to the coffee, cakes, and pastries. The staff is always friendly and accommodating, making the experience even better. The ambiance is welcoming from the moment you walk in, with the irresistible aroma of freshly baked goods filling the space. Definitely a spot you have to check out! read more

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This is the home of my favorite donut, and cookie, and basically all of the things! I've been eating delicious items from Reuter's basically my whole life! Such care is taken with everything here - from stopping in for a box of donuts to a custom cookie or cupcake order - everything is seamless. Treats are tasty and I have to say, their frostings and icings are truly delicious - not the sickingly sweet toppings of some other bakeries/stores. Parking can be interesting as they're located on a busy street - but usually ok if you go early enough. This spot also gets busy - especially near the holidays, so plan ahead if you are looking for something very specific. Cake donut wi the chocolate frosting - the best!! read more

Fantastic service-beautiful and delicious pastries, coffee cake and carrot squares! I had so much fun there!

Absolute terrible experience. Family and I have been ordering from this bakery for 15+ years. We ordered a birthday cake for pickup on 4/4/26. Upon even ordering the cake they requested an EMAIL with a photo of the cake and description of what you wanted on the cake and what the cake itself would be. Ok no problem, sent all that. Then called an hour later to confirm all this was received and went over the description AGAIN. Picked the cake up. They cracked open the box, ok fine looked mediocre. Served the cake. The dough was incorrect, the filling was incorrect. Everything about the cake was wrong. And within cutting the first piece the cake collapsed. Mind you this was served to 12+ ppl and literally witnessed by guests. Went in person when they reopened on 4/7, and was told the manager was not there yet, called later on the same day and spoke to Nancy. They offered a credit. Declined as the birthday had passed, and I did not want to come there again. Offered to remake the cake. Declined as the event passed. I asked for a refund. Was told they'd call me back as they had to speak with the owner. Waited over 24hrs for a callback. Nothing. I called back. Asked to speak with the manager, she stated, oh let me ask the owner now. The owner offered to remake the cake for $30 AND provide a credit. Again I pushed for a refund as the event had passed and I did not want a credit at a bakery I had no intention of going to again. Allllll this wasted time and now I am filing a dispute with the bank. This was a horrendous, time consuming experience. If I could give zero stars I would. No one offered a genuine resolution given the circumstances. read more

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Picked up a few items from Reuter's including a couple of cake slices (chocolate, apricot, carrot), and chocolate cake donuts. Everything was good. I really liked the apricot cake slice (not too sweet, light creamy filling, soft and fluffy cake-good even on its own, and icing layer is loaded with apricot pieces). A MUST HAVE: their Zeppole (light and fluffy with just the right "bite", custard filling is smooth and creamy and the fruit on top adds just the right balance of sweetness. Glad I got some before they ran out. Carrot cake was your usual so can't go wrong with it, same with the chocolate cake slice-very good. Chocolate cake donut was also yummy-it has a distinct taste I can't describe but delicious. Perfect with coffee or tea. Also to add-the lady at the counter was friendly and very helpful. Will definitely be back to try other things, including their fresh baked bread, cookies, other pastry. read more

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The cakes at Reuters never disappoint. The buttercream is the absolute best around and any design you want they can do. My daughter's cake was absolutely beautiful. Will never order cakes anywhere else. read more

Reuter's Bakery - Beautiful cakes - Bakeries Near Me - Chicago, Illinois

Been going here for many years Any type of bakery need you have this is the place. Parking can be a bit tricky as you're parking on Grand Ave just east of Harlem Ave. Great people , great treats If you have never been lucky enough to get your bakery needs from here you must give it a try Be well Be safe read more

The bread, butter crust, pumpernickel,rye are so good. Rolls and muffins, donuts and cookies everything is made with care and every bite you can taste the quality of the ingredients. They have the best danish and slices of German chocolate cake. read more

Just a wonderful bakery We come from about 30 miles away to get our bakery. Come to the Western Suburbs. PLEASE read more

Stuff like grandma used to bake. We love this place. Our neighbor told us about them, he loves their donuts. We like their coffee cakes, muffins, scones, paczkies and zeppolis. read more

I ordered a cake for a baby shower, three weeks ahead of time. I live in Milwaukee and drove an hour and a half to order this cake. The day before I called to see if the cake was ready and was informed that the cake was ready. I sent my daughter to pick it up due to my busy schedule. The day of the baby shower I was able to see the finished product. It was absolutely horrible! It should have been a picture of a baby girl dress. I'm going to attach a photo. When I called to complain, they told me to return the cake uncut but the supervisor had to be present. I drove back to Chicago to return the cake. The supervisor looked at the cake and asked me what was the concern. The cake was supposed to say a sweet baby girl is on the way congratulations Michell and Alex . They refunded me but not once said sorry for the inconvenience. I hope everything went well. It was a horrible experience. read more

Reuter's Bakery - Bakeries Near Me - Chicago, Illinois

Pre-ordered Packzi for Fat Tuesday. I thought they would be fresh and made that day. What I got was something that was obviously made well in advance and refrigerated. I've have Packzis from Jewel that were fresher. Very disappointed. read more

Reuter's Bakery - Bakeries Near Me - Chicago, Illinois

Five dollar minimum charge on the debit card. Omg, the chocolate donuts are amazing! Nice coffee cakes too. I tried the long johns but they were too chewy for me. I have gotten some nice cakes here. read more

The baked goods, pastries and cakes are always fresh and delicious! The staff is welcoming and helpful. Love this bakery!

This bakery makes great strawberry filled birthday cakes. The bakers tend to be a bit rude to each other. The pastries, however are good.

I highly recommend this place as if you have a sweet tooth. This is the place for you. Dessert is outstanding.!

Used them for my wedding this past October 2023. I specially order a heart shaped cake, I think it was a 10 inch heart with red velvet and cream cheese filling! Best I had and I plan to order for thanksgiving for my family who didn't get a chance to try it. read more

Reuter's Bakery - Couldn't ask for a better looking cake for my vintage wedding theme - Bakeries Near Me - Chicago, Illinois

Do not trust this bakery with your special occasion cake. This bakery has been here for so many years and the inside of it looks like they never remodeled it or dusted anything inside of it. I ordered a cake for my husband's birthday. It wasn't even a fancy cake. It was just an 8 inch cake with a graphic sticker on it. I asked for three types of filling. The first one I asked for was custard. The second one I asked for was strawberry and the third I asked for was bananas. You would think that with that many moist fillings that the cake would also be moist. Well, you would be wrong because the cake was as dry as sand on a hot day. We only took one slice out of the cake at noon after trying it that it was not what we wanted. I asked for marble cake and I got yellow, and there was no custard to be found. When I asked for the cake to be remade they said, bring the cake in and we'll take a look at it and consider Making you another cake. I explained to them that the cake was dry and it wasn't the fillings that I asked for and they told me that the cake was not dry and that I don't get extra custard that the bananas are tossed in custard already. Well, that's not what I asked for because I know that the bananas are tossed and custard, but I wanted an extra amount of custard so that the cake wouldn't be dry. Also, how would you know the cake is not dry if you didn't taste the cake.? Then after that, they were rude and ignorant to me on top of the fact that their place is old and dusty, their cake is dry and now you want to be rude and ignorant to your customer. They told me that they would not make me a new cake and that they would only give me a $25 credit because the cake that I ordered is only $38. So not only are you rude and your cake is not edible. You also overcharged me for the cake that I ordered because I paid well over $50 for a cake that You're telling me was only $38 and I have the receipt to prove it. They refuse to make me another cake. I don't even want the money back that they overcharged me. I have ordered cakes that are better from some of the Mexican bakeries in the area that haven't even been around as long as this one has. They cannot compete with an actual delectable bakery. I would not advise you to give your money to people who do not care about their customers, and I'm surprised that they are still in business because they're not as good as some of the other bakeries in the area. read more

Great service, great people, great cakes and they love my husband!! He always gets our birthday cakes from them and they never disappoint us!!! Know them for over I will say 25 years?? Or for as long as they have been in business. And we li in the suburbs so it's a long drive to get a cake from them but we do t mind read more

The best birthday cake ever! It was so delicious!!! I highly recommend Reuter's bakery read more

Great cakes and customer service is awesome. Went in last minute for a birthday cake, didn't know what to get as it was too late to pre-order. The lady suggested a cake that was already made. It had everything, it was yellow and chocolate with strawberries and banana. Also had sliced almonds around the outside. Everyone loved it and asked where I bought it I will always get my cakes here from now on.. read more

I have been going to Reuters Bakery for over 30 years. This was on of the best bakeries on the North West side of Chicago. The cakes and Strudels have become abysmal.. it has got a distinct East European flair. I am saddened that I will not be going back to my favorite Bakery again. Hopefully things will get better in the near future. read more

Everything is so good especially the cakes went there for the 1 time we are there every party i have for the cake

I adore this bakery. The theme was Toy Story for my girls' birthday party. This cake was breath taking. But, I dont expect any less from here! (The top part looks like that bc the hubby already started cutting it when I remembered we hadnt taken a picture!) Mind blowing cakes We started ordering here from my first pregnancy for our baby shower cake. Now, two kids later, my eldest is 3, and they will always have our patronage THANKS AGAIN!!!!!!! read more

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i wrote about Reuter's in 2014, so this is an update. I was moved to write because I was given a large heart cookie with sprinkles on Valentine's Day. To be truthful, I thought to myself..."It's a plain sugar cookie, don't expect much". Well, was i wrong! i took a piece, then another piece...and well, only meaning to eat half, I finish it in no time flat. Where was the cookie from? Reuter's! I commented on how good the cookie was to my adult daughter. She also had one of these heart cookies, but hadn't yet tried it. The next day, she said the same thing...that it looked ordinary, but it was extra yummy. Because of the Covid pandemic, i had not been in Reuters for two years. It was a very happy day when I was back. If only i had known how good that large sugar cookie tasted beforehand, I would have bought some. However, I was able to get fresh strawberry donuts, chocolate covered donuts, custard donuts, fancy cookies.....you get the idea. Bakery heaven! Keep up the good work! :) read more

I went here for the first time in years and it did not disappoint. A great old school bakery that is not easy to find. The chocolate chip coffee cake did not disappoin. read more

Heaven on earth! The best real deal bakery in Chicago! You can't go wrong with any of their yummy goods!

We order this cake for my in-laws anniversary. We were very happy with design and cake tasted great. It's exactly what we wanted. Staff very helpful. Thanks Estrella. read more

Reuter's Bakery - Anniversary cake - Bakeries Near Me - Chicago, Illinois

This was the first time I have been to Reuter's and I can't say enough great things about it. Alexis was very patient and understanding as I tried to figure out what I wanted. My daughter specifically wanted a black heart shaped cake (mourning the loss of her 20's) and Reuter's did not disappoint! Everyone at the party loved the look of the cake and it was utterly delicious. I can't wait to get my next cake there and to try their other products! Thanks again Reuters! Cathy M. read more

Reuter's can do no wrong. As far as bakeries go, they have the absolute best cookies EVER. Their cakes are nice, but the cookies are where it's at. The staff is a little cold but the product is great. read more

I've always loved this bakery but after what they did for my daughter's Bridal shower cake, they are now my favorite & I will not go anywhere else. I wanted a specific design for her shower and I walked in with 2 pictures on my phone telling them what I wanted. The girl that helped me said it wouldn't be a problem and even had some suggestions. The work that they did on the cake was BETTER than I could have asked for & expected. It was the hit of the shower & just made everything so beautiful. Not only was it beautiful but it was so delicious and fresh! Everyone oohhhed and ahhhed over it. Thank you Reuter's for adding that beautiful touch to my daughter's Bridal shower. read more

Reuter's Bakery - Best Bridal shower cake I've ever had. Beautiful job on the design, fresh strawberry filling. - Bakeries Near Me - Chicago, Illinois

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They made a beautiful cake for my baby shower last year ! We had so many compliments! Now my daughter is turning one and we plan on having them doing another for us! read more

Reuter's Bakery - Baby shower cake - Bakeries Near Me - Chicago, Illinois

Birthday right before Christmas weekend no worries.....I went in and the owner offered to write Happy Birthday on the Santa Choo Choo it was the sweetest gesture. Can I say I love Reuters Bakery??? I do my granddaughters gonna love it! read more

Reuter's Bakery - Love Reuters Bakery always willing to go out of their way for the perfect occassion! - Bakeries Near Me - Chicago, Illinois

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Ordered a cake for my Son's Bday on Super Bowl Sunday this cake was delicious moist a beautiful. As always our Family will always return read more

Reuter's Bakery - Devil food moist sweet Cake design was perfect for what we needed - Bakeries Near Me - Chicago, Illinois

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I'm so happy that this place is still open during the quarantine/shut down . My little sister turned 16 and her orginal birthday plans were canceled but I figured we could still get her a cake. I ordered her favorite, a yellow cake with chocolate butter cream and OH MY GOD it was AMAZING!!! I love this bakery! I will continue to order cakes from here because they are professional and their cakes NEVER disappoint! Thank you so much for making my sisters 16th birthday a little more sweet, especially during these times. read more

Reuter's Bakery - Bakeries Near Me - Chicago, Illinois

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This spot is a staple in my neighborhood for over 30 + years and has been frequented by my family, friends, and parents. Today I was in with my wife to get an almond cake and butterscotch pecan cake which I have bought with no issues or complaints, ever. My biggest issue was watching an older white gentleman who I found out to be the owner of Reuters, rearranging the bread rolls with...his...bare...hands... I work in the food service industry and am certified by the state of Illinois to do so. I don't care if his hands were cleaned 60 seconds before, it is a health and food code violation. I was appalled by it I walked out. I am contemplating calling the city of Chicago about this. Such a shame, he couldn't just put on a pair of gloves? Or use wax paper? read more

Very upset for the money that I paid for my sons 14th Birthday cake under quarantine came out to be horrible. All bread and not enough cannoli filling and the picture design was semi blurry. We have been trying to support small businesses during this horrible time and this was a slap in the face. read more

Reuter's Bakery - Bakeries Near Me - Chicago, Illinois

My work bought boxes of mini cannoli and they were amazing. I haven't had a good cannoli since I was in the North End in Boston. They were the perfect size and I would definitely order them for any event. read more

Reuter's Bakery - Perfect cannoli - Bakeries Near Me - Chicago, Illinois

Thanks for an amazing pineapple birthday cake! You made my wife very happy on her special day!! And it was equally as delicious as it was beautiful!! read more

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Before you order read this, this was such a bad experience. My mother went to Reuter's Bakery to place a cake order for her two grandsons' baptism. The cake was for the reception, which was in a banquet hall following the ceremony. On the day of the event, she received a phone call from family who were at the banquet hall asking where the cake was as it was not there. We were on our way to the banquet hall following the ceremony at church and we were quite shocked to receive this phone call, as the cake should have been delivered to the banquet hall at 1 PM. She immediately called Reuter's Bakery and asked if the cake was on its way. The employee stated the cake was sitting with basically no plan at the bakery, which was at least 45 minutes away from the banquet hall with traffic. We got the sense that if we had not called to check in about the cake then the cake would have likely never been delivered to the banquet hall on the day of the baptism. The owner delivered the cake to the banquet hall hours late and said he would refund the delivery charge... We had to push just to get it delivered when it did. Later on in the evening other attendees noted that one of the cake flavors was red velvet, which was a flavor that was not ordered. She had specifically requested vanilla and chocolate cake, and what received part vanilla and part red velvet. My mother had paid a lot of money for this cake and was very upset and disappointed that it was not only extremely late, but it was not what she asked for. The cake was delivered so late that the photographer we had for the baptism had already left for the day per his contract, so there were no professional pictures taken of the cake. When my mother attempted to speak with the owner, Richard, after the event to discuss the mistakes and talk about a refund, he refused to speak to her personally and left his employee Nancy to handle the issue. They would not attempt to remedy the issue of the wrong cake order. We are highly dissatisfied with the customer service from the owner and would not recommend this bakery to anybody who needs a cake for a special event. If we did not call we would not have had a cake. Read the other 1 star reviews. Not sure if someone bought the business, but it is not what it once was. This caused a special day to be full of stress and issues. Buyer beware-there are other good bakeries. This was a big event, and this Bakery let us down on an order we paid hundreds of dollars for. read more