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    Bittersweet Pastry Shop

    4.1 (916 reviews)
    Closed 7:00 am - 6:00 pm

    Order Bittersweet Pastry Shop Takeout or Delivery

    Bittersweet Pastry Shop Photos

    Business Info

    BITTERSWEET PASTRY SHOP ATMOSPHERE

    What's the vibe?
    Quiet
    Classy
    Casual
    Good for groups

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    Recommended Reviews - Bittersweet Pastry Shop

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    Custom birthday cake

    I have been a loyal customer of Bittersweet for over 20 years, but unfortunately, the quality and service have noticeably declined under their new management. I recently ordered a custom birthday cake that cost well over $100. While the base cake itself was beautiful, the handwritten inscription was incredibly sloppy--crooked, uncentered, a lowercase "h" in happy, and the name "Gigi" was literally falling off the bottom edge of the cake. It looked like an afterthought from a grocery store bakery, not a high-end neighborhood patisserie. When I emailed the shop to express my disappointment, the response from management was even more frustrating. Instead of taking accountability for poor quality control, they essentially told me that because they have different decorators with different penmanship, the results will simply "vary each time." For a premium price, customers should expect consistent, professional quality--not a gamble on whether the decorator scheduled that day has basic piping skills. They offered a meager $20 gift card, which doesn't begin to cover the disappointment. This isn't an isolated incident, either; a few months back, staff members didn't even recognize classic menu items that Bittersweet was famous for making for years. It is incredibly sad to see a neighborhood staple lose its touch so completely, but after two decades, I will be taking my business elsewhere.

    Vanilla Bean Cheesecake
    Joneice B.

    First visit here, I got some yummy desserts to take home. We grabbed cheesecake, peanut butter tart, chocolate cake and some French Macarons. All desserts were delicious. My French Macarons were even good several days later. On the first occasion the attendant had already put stuff up and was rushing us to close. Even though we got there wit more than 30 minutes before closing time. We tried to come back a few days later as I really wanted that vanilla bean cheesecake again but they were closed. It was closed 30min prior to time advertised on website. We were bummed. While searching for nearby bakeries, we saw several other people try to patronize this business. So overall probably a 4 stars but knocking a star for not advertising the correct hours. Luckily we were already in the area but I would have been mad if made a venture up here and it was closed. I wouldn't bank on this for an after dinner treat. Get your stuff during the day as the hours are not dependable.

    Spinach pastry
    N.J. M.

    My husband and I stopped by on Sunday around 11am, and I'm so glad we did. I ordered the spinach pastry (warmed), and the staff recommended the honey lavender latte to me, which was incredible. It's floral, smooth, and so soothing to smell. My husband ordered a black coffee with his guava pastry, and we both agreed the baked goods were excellent! The atmosphere was casual but comfy, and everyone we spoke with was friendly. There was plenty of seating, and we used the café's WiFi to finish up work and plan our next trip, and had no issues. There's a bathroom onsite, though we didn't use it. Paid parking was also easy to find right outside. Our total came to about $26 after tax and before tip. Not cheap, but absolutely worth it for delicious treats. This was our first visit, and we're already planning to make it a monthly stop. We definitely recommend visiting if you're in the area!

    Cortado
    Mark T.

    After a disappointing experience at Seoul Taco a few doors away, my usual sweet craving kicked in. Yelp directed me to Bittersweet Pastry Shop, just a few doors down. I was very warmly greeted and told about a special they were running on some of the baked goods. I went for a slice of Opera cake and a Cortado. With the opera cake, I loved that it wasn't overly sweet and appreciated the delectable layers. However, my critique is that it was a smidge dry. I looked it up, and it seems a "proper" slice should be luscious and moist. This was the former, but not the latter. The Cortado was technically perfect! Too many places either make a macchiato or a latte, but Bittersweet appears to have hit the 1:1 espresso to milk ratio right on the head. The coffee quality was also excellent! It was well-balanced, not too sour or bitter. The vibe inside is light and airy - the kind of place where I'd love to spend some quality time enjoying coffee and croissants, or where I'd get caught up on my ever-growing backlog of Yelp reviews. Finally, considering the quality of the products, I feel as though the prices are reasonable. Final Verdict: While the opera cake was a little shy of perfection, Bittersweet Pastry Shop delivers on excellent coffee, friendly service, and a comfortable environment. While I'll likely branch out into other baked goods on my next visit, I can definitely see myself returning when I'm in the area.

    Sharon K.

    Stopped by randomly. Sooo many yummy looking pastries. We got an almond croissant and a chocolate croissant. They were so good. Flakey and perfectly sweet, not overly sweet. My only regret is not getting more. I'm not in Chicago often but I will definitely go back!

    Spinach & Gruyere cheese Quiche
    Kathy C.

    Stooped at Bittersweet at 4pm on a Saturday and the place was packed. We wanted to have tea & snacks before seeing the Downton the Final movie. By 5:30pm when we left it was completely empty. Because of the size of our group and the lack of open tables, we asked and were granted a corner booth back near the kitchen door. It was perfect as the large table was necessary for all our teas & edibles. The spinach quiche was excellent, although it did not have a lot of egg -thus not as moist as others I've had. Nice light crust. The Guava pastry and the Vanilla bean cheesecake were both very tasty. without any qualifiers. Highly recommended.

    Bakery Items
    Anthony D.

    Bittersweet Pastry Shop & Cafe went above and beyond my expectations. Honestly the inside compared to the outside did the same. The staff was super friendly and patient. The croissants were so flaky, airy, and buttery. You could taste the butter in each bite. The actual food was fantastic too. If you are getting the Croissant Breakfast Sandwich then definitely go with the side of fruit, the salad was a little sad. - Ube White Chocolate Croissant 9/10 - Banana Chocolate Chip Twist 8/10 - Strawberry Matcha Latte 8/10 - Croissant Breakfast Sandwich 7/10 - Avocado Toast 9.5/10 Definitely coming back.

    Lico J.

    If you like sweets, you must give this place a try! We tried their Ube Flan by celebrity chef Katsuji Tanabe and famous Ube white chocolate croissant. They were so beautiful and yummy. Highly recommend it. The staff and baristas were very friendly to us and our little toddler. The coffee tasted ok nothing special, but good enough to enjoy with the pastries. They also have a hunch of savory breakfast and brunch items on the menu!

    Cake

    The shop is beautiful and the pastries look delicious . The staff was also polite . I picked up a birthday cake and while not the most tasty it's beautiful.

    Kathy K.

    We did wedding cake tastings with multiple bakeries, but Bittersweet's quality blew the competition out of the water. All of the cakes, frostings, and fillings we tried were delicious, and the ones we chose for our cake came together perfectly! The cake was decorated beautifully and tasted amazing. If you want a custom cake that's a step above the rest, look no further than Bittersweet.

    Runzer W.

    I came here quickly grabbed a cinnamon roll and a pumpkin cheesecake to go. There weren't so many people dining inside or around this area during lunch time on weekends. The cinnamon roll was really amazing, with crispy caramel at the bottom of it.

    Ice coffee
    ty b.

    Have you ever just walked in and saw so many good treats and was like "oh I can't afford this" then look at the options and were like, oh terrifs have not hit this place. So good and oooompfy that chicken yasssss Salad mid pastries=if I could swear I could. Yass affordable lux. Workers quiet and good. People around here just vibe for vibes sake. Bad conversation snooping.

    Seating

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    Business owner information

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    Wow... cherry pie, everything is special and yummy! Cakes, cookies ... mini tarts are exceptional!

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    Was charged for a full price sandwhich at over $14 when I bought a premade one that was labeled at around $5.

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    4 months ago

    Terrific cocoanut cream pie and hot cross buns. This was a take out order. Everything was made fresh and ready on time.

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    1 year ago

    Drivers are driving absolutely insane. They are so aggressive on the road and your cake is probably going to flop in the back :(

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    Page 1 of 23

    Ask the Community - Bittersweet Pastry Shop

    Will you have Paczkis on Fat Tuesday?

    Yes we will have Paczkis all weekend and on Tuesday and it's not too late to preorder! You can… 

    Do you sell any vegan pastries?

    Hi Samm, We offer a vegan and gluten-free fudge brownie as well as a vegan vanilla cake with… 

    Does bittersweet still make a choco peanut butter cake with little crunchies in it?

    Yes we do! Our Chocolate Peanut Butter torte is one of our most popular items!… 

    Do you bake keto goods?

    Hi Charu, we make a gluten-free and vegan brownie but it does contain sugar. Feel free to suggest any specific recipes and we can look into possibly adding to a future menu!… 

    View All 7 Questions

    Jennivee’s Bakery

    Jennivee’s Bakery

    4.4
    (722 reviews)
    0.5 mi
    $$

    This is my absolute most favorite bakery. So this is my ode to the bakery and Dom, who is a gem of…read morean employee there. I've been a customer of almost 10 years and have been obsessed since they first opened their doors at a different location. I literally live an hour away without traffic and even longer with traffic, but I make sure to stop by or send someone else to get it for me at least once a month or more. I love the amazing cakes that are so delicious and unique but on top of that, it is Asian owned, LGBTQ supporting, etc. A lot has changed since their little storefront with no seating. The bakery is now a full on cafe and I'm so happy to see how much they've grown and how successful they are. And while it is glorious, I will say I miss the sweet neighborhood charm and great customer service it used to have. Getting in touch with the bakery through phone or text can be tough and to be honest, sometimes one of the people working there is kind of...very mean. It had me questioning if I should keep coming back. I just love this bakery so much though and being raised by parents that had a small food business, I can't help but want to support. I had a particularly difficult last minute request for the bakery a few weeks ago and I was reminded why this place is so great. It had been YEARS since I made this specific request, which was an order for a slice of cake for every flavor and a cupcake for every flavor. This is a BIG and time consuming request, especially if it's last minute. Unfortunately I come to the city whenever the traffic isn't atrocious, so it's always last minute. Dom absolutely pulled through though. Even though there were other employees there (I saw two others but one disappeared and then another male was kind of walking around the cafe and such), Dom took this giant request and fulfilled it himself. The other gentleman (not the mean person previously mentioned) was actually who I made the request to, but he told Dom to do it. I was kind of confused why they didn't do it together but idk, maybe the other guy isn't allowed to handle food? Who knows. Regardless, this request obviously took a long time and the line was getting longer; people were getting a little restless but Dom stayed calm but was swift. I swear he was moving faster than most people in the industry could with a cake knife like that. He was not impatient or rude to me at all. He was just there to do his job as fast and well as possible. It's so rare to see that type of work ethic. He is also so obviously proud of the bakery and the food they serve which makes you feel good about being a patron there. So although I continue to have an unpleasant experience with one particular employee there, Dom keeps my love for this bakery alive. He reminds me of what this bakery was like when they first opened their doors. I hope Dom is cherished there and I bet he is considering his work ethic. I will continue to support this bakery and I recommend everyone else to support as well. It may not be that small little shop anymore but Dom is a reminder of the heart of the place.

    I've been to Jennivee's twice now and I also got my college graduation cake from here last year for…read morepick-up! They did a beautiful job. For my graduation cake, I chose the tres leches and it was so creamy, moist, and delicious. I basically ate half of the cake by myself lol. This most recent time, I needed a snack and wanted something sweet. Everything here looks amazing and I'm sure tastes amazing too, so it's hard to choose. I chose to get the berry chantilly cake slice since it was a hot day, and it was the perfect refreshing treat! It was soooo good.

    Photos
    Inside
    Inside
    Jennivee’s Bakery
    Main Squeeze Cupcake and Hazelnut Bomb Cupcake

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    Main Squeeze Cupcake and Hazelnut Bomb Cupcake
    OMi

    OMi

    4.1
    (99 reviews)
    0.7 mi
    $$

    great spot to work/study at!…read more staff was nice, seating is really nice with ample outlets around - big windows for light, drinks were yummers & japanese dishes & baked goods were such nice to have for the long days!

    I want to love OMi so badly, I really do. But now that I've been here a handful of times, I'm…read moreconfident in saying that it's a more middle of the pack option for the cafes I frequent. Let's start with the positives. I love the vibe of the cafe itself, it's one of my favorite spots just for the abundance of natural light and the cute decorations & art strewn across the walls. It's also just a very social atmosphere due to all the meetup events that congregate there, which can be a pro or con depending on who you ask. The employees are all super chill! Generally good vibes and never had a problem with their service. Now the negatives. The drinks and food are so mid. I keep trying different options hoping that I picked the wrong item, because I so desperately want to find that "go-to safe item" at my favorite spot. But all of it is just so, so mid. Sometimes it's too sweet (the most common problem), other times the flavoring is just super underwhelming or grossly artificial. The baked goods are all pretty low quality as well, I honestly think I could make better pastries myself (and I am a person who tends to be hypercritical of my work, so that's saying something).

    Photos
    Thai tea latte
    Thai tea latte
    Mango Shaved Ice
    Mango Shaved Ice
    Iced latte

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    Iced latte

    Bittersweet Pastry Shop - bakeries - Updated August 2026

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