Amazing customer service and stunning cake! We were so blown away by our daughter's 1st birthday cake! Thank you, Cake Bros! read more

Cake Brothers - Bakeries Near Me - Berwyn, Illinois

I want to pick up a Billie Eillish theme cake that I have seen on google bc my gf is obsessed with her and though it wasn't the exact same thing, Cake Bros still did a really good job. However when we cut the cake and I took a bite of it, it seemed that the inside of the cake had a lot of icing layers and less of the yellow cake inside. I'm talking about maybe 1/4" of icing which was too much and I wasn't getting enough of the yellow cake. It was still good and my gf loved it, but a little too much icing for my taste. read more

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Terrible customer service. Ask for a simple request of frosting in a cupcake. Ugly attitude

Came here last minute to see what they had for a birthday cake and we were so glad they had a "tres leches" cake. We took it and everyone that tried it loved it. Will try their other cakes next time.. read more

Quite possibly one of the most mismanaged businesses in the western suburbs. I ordered a cake less than 48 hours ago. The event canceled and so when I tried to cancel the cake, which cost me $95, I was assessed a 15% fee. When I asked what the fee was for I was told it was for the time it took to write up the order in the paper that the order was written on. I was also told that no refunds could be executed via the telephone so I had to drive approximately 25 miles into the store to cancel my order. Only to be met with a $14 charge. Samantha, a.k.a. the manager, gave me a blank stare and simply said "We did nothing wrong. " My advice? Avoid doing business with this bakery. read more

I bought a cake for my little sister and Brandon helped me out, the cake was beautiful AND delicious. I always get my bread from here as well and Mel usually charges me they are just the sweetest and most respectful read more

I came to this bakery and had been ordering cakes often and also referrals and even ordering for others and then the last time i was there the way i was treated was not very nice. I had ordered a cake went over the order even looked at pictures on the sales persons phone for a a cake with a Latino princess and i had ordered it a week prior for a pick up on 15th because i was out of state and wanted to make sure it was ready because i would only have have enough time to pick it up and get it to the party. Well I walk in and all it said was happy birthday in red and it looked like it was just written on there quick and I am sorry I could have wrote it on there myself and just bought the cake on the spot . I talked to them about where is the princess and the owner would not listen that it was not on the paper and i said it is not my fault that it was not done. He would not listen then the one thing he said give him 20 min but as i explained i didn't have that time that is why i ordered it a week ahead .I told the owner i give him a lot of business and he really didn't care and you owner that is not how you treat a customer and it really is a shame because i work for a big business have friends who own businesses and church groups who i get things for so it is not just the cost of that one cake you lost ,you lost so much more and you broke a little girls heart! I will tell you that the nurse who works there i enjoy but, just because you own a business dosen't mean you treat a loyal customer this way. I owned businesses and would not ever treat a customer like i was treated. The worse part is the little girl with no bakery cake. Maybe owner you might get off your high horse and bring back your customer service again when you just started your business and it matter how you treated your customers. read more

Ordered a custom cake based off a picture. Set it up in 10 minutes at the store, and they delivered. Exactly what we wanted in time with absolutely no problems. Great service, and delicious cake!! We also buy pan dulce from here and it's always fresh. I also buy chocoflan regularly for family gathering from them. I defined recommend you try it!! read more

Cake Brothers - Mickey Mouse cake - Bakeries Near Me - Berwyn, Illinois

Was told about this place from a friend so decided to try it out because the pictures online looked great. When I started to sliced the cake the inside looked a mess. Slices were difficult to serve and you cant tell layers apart. Top layer you can see its in pieces and felt like I needed abowl instead of a plate. Would of let it go if the inside made up for it but it didnt taste like anything only good thing was the buttercream. Recommend to have them decorate a box for displaying only because the inside was terrible! read more

Cake Brothers - Talk a out looks can be deceiving !! - Bakeries Near Me - Berwyn, Illinois

For years, Cake Bros has been the only place my family and I have ordered custom cakes from! Not only are their unique cakes extremely creative, beautiful and delicious, but their amazing staff is truly the icing on the cake! Jenni has always been extremely helpful and patient when it comes to helping me place my orders. After years of only needing to bounce a few ideas with her and always getting the perfect cake, I have grown comfortable giving Cake Bros creative freedom for all my cakes! read more

I ordered this cake with only 3 days notice and I couldn't ask for anything better. It was a marble cake with fresh strawberries. Everyone loved it! read more

Cake Brothers - 12 inch cake - Bakeries Near Me - Berwyn, Illinois

Delicious and beautiful cake for my daughters birthday. The employees were polite and everything was quick and easy. Will definitely use them again in the future. read more

I was greatly disappointed with the outcome of cupcakes that I order it was supposed to be part of a wedding cake instead they look like they were for a little girls birthday not to mention you could tell the job less rushed. No attention to detail. read more

Cake Brothers - Wedding cake - Bakeries Near Me - Berwyn, Illinois

If you're a fan of decorative cakes, this is the place for you. Amazing what they do when you ask them to make the cake your kids pick and they amaze them with their craftsmanship! Love their work! read more

I ordered a cake for my husband triple chocolate and it was fresh, moist & amazing !!! He was so happy it was extremely delicious the 8 inch was huge with 4 layers , I shared with my neighbors as well, they absolutely loved it thank you Cake bros and to Mr. Alex for accommodating me and making my husband's birthday perfect!!! I strongly recommend this bakery support your local small business!! read more

Ordered a custom cake, asked 3 times before I paid if it could be done the way I wanted to to. I go to pick it up & it isn't the way I wanted it to look. I was specifically told it could be done a certain way 2 times through email and phone before I paid. I bring up my concerns and a younger lady looks at me with a dumb face asking why I'm mad after stating my concern. read more

Everything at this bakery looks very delicious but from my experience the pan dulce I tried was missing something. There's a lack of flavor and quality. I've been here multiple times and I most likely won't be visiting again. One of the treats I tried was a frosting dessert. It felt like I was bitting into styrofoam and tasted horrible. Also they charge $1 per piece of bread that's more than your average Mexican bakery. read more

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I couldn't believe my eyes when I entered store and shelves where full of canned goods instead of bread.This guys are price gauging on canned goods trying to profit from this sad situation.Never again will I be returning. read more

I had to get a cake for a birthday/gender reveal. I came in to made the order on Thursday night. The 2 women who were there Thursday were very helpful. They helped me put the cake together. They gave me suggestions on what would look good and what wouldn't, as I am not a cake designer. I spent way more than I was expecting to pay for the cake, but it was sooo worth it. The cake turned out amazing, just what I wanted and more. And it tasted good! I picked up the cake on Saturday and I ended up getting more than a dozen variety of their cookies. And let me tell you, their cookies were delicious. read more

Cake Brothers - Bakeries Near Me - Berwyn, Illinois

Sailormoon Cake for my birthday from Cake bros. Loved it! Everything was perfect .. The taste was good and the design was really pretty. It screamed Sailormoon without it being so cartoonie. I always buy my bday cakes here. read more

Cake Brothers - Sailormoon cake - Bakeries Near Me - Berwyn, Illinois

I thoroughly enjoyed this small bakery. Admittedly I didn't get to sample any of their day to day production of pastries (mostly Mexican pastries like conchas, cuernitos, polvorones etc.) BUT, I went there because I wanted to get my dad a nice and fancy and "different" cake and this place did not disappoint. I got my dad a pina colada tres leches cake. I also saw that they sell individual slices too. I love that they have modernized a lot of the traditional "cake" formulas in Hispanic pastry. I was especially delighted to see that they take their work so very seriously that they have a book collection on a shelf with a ton of sticky notes (I'm just really observant) Also, I bought a two cute little cow cake pops and a self-served chocolate Abuelita. It's definitely pricey, BUT, it's 100% worth the investment. Congrats Cake Brothers. :) I was very happy. read more

It's amazing they're delivering during COVID-19-they're delivery was very on time and their hospitality was amazing (they gave a few extra of what I ordered). The conchas were some of the best I've ever had--extremely soft but not too spongy, excellent texture, and not too sweet. Sometimes conchas can be too sweet or dry, but these were perfect and very fresh. Such a reasonable price too! read more

Great bakery! I love it. It was a great price too! I was very happy and satisfied. I will visit again for sure and get all my cakes there. My cake was the black and blue symbol called the nightwing logo. Love how they put the cake on a platter. You have to go and try the deserts like tres leches cake too! Yummmmmmy !!! read more

Cake Brothers - A great job!! - Bakeries Near Me - Berwyn, Illinois

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Today I experienced my first issue with Cake Bros. I've utilized this company a number of times for different events. This pass week I placed a order to pick up today October 24th @2pm, upon arriving I was told my cake order was not yet ready. To give them another 15 minutes. After waiting 30 minutes I walked back in to the establishment, 10 minutes later 2:42pm I was giving the cake. I looked over the cake for spell check abs neatness. I then noticed the cake was rushed. The icing was sloppy ,uneven, and the edible print out were faded (their machine must be running out of ink) and cut uneven. OVERALL RUSHED. Politely We then informed the lady all of the issues spotted. Also while asking for a manager on hand, then asked what would I like to be done. We then told her my nephews party started at 3, so remaking the cake wouldn't be an option if they could give us partial refund. She said they can't give us a partial refund, if we would like a refund they could give a full refund in store credit but we couldn't take the cake. I then proceeded to let her know as a consumer placing herself in our shoes what do she feel like the best Accomodation would be. She said she don't know. A Lie! Moral to this story is I wouldn't be doing business nor recommending cake bros EVERA again because their could have been a similar accommodation done from issues in their end and as a business owner. Your main priority should be customer satisfaction because you are a consumer as well outside of your business. Also we never spoke to a manager and although we aren't at a total lost because we still took the cake. We are at a lost because we didn't receive the top tier experience we were looking for. read more

First of all the girl taking care of us had a horrible attitude. But I needed a cake and didn't have time to go elsewhere. I paid $200 for a cake that didn't look how I wanted it there was yellow food coloring stains all over the place. If i knew how bad it was gonna come out I would of got a cheap cake from jewel. I had to take the cake it was the day of my sons birthday and there was no way I was gonna be able to get another one. So not only was the cake horrible looking it was dry. Over priced, rude, and tasted like trash. Never again read more

This bakery saved my party! Had another bakery in the area who gave me a cake that literally fell apart as soon as i got home. Called Cake Bros and they baked me a cake within the hour. The cake came out soo pretty and tasted amazing! So thank you guys sooo much! I would def be coming to you guys again! read more

Cake Brothers - Beautiful & delicious red velvet cake! - Bakeries Near Me - Berwyn, Illinois

Order a cake here very over priced and dry. Gave them a pic of how I wanted the cake told them specifically purple cake. Hint being a purple theme party.day of pickup it was pink first n last time ever read more

Mediocre service & mediocre dry bread. What a disservice to the bread making community...the receptionist was bothered when asked for types of cake flavors and pricing. How is one supposed to know what to buy & what the cost is? Also, the bread might look nice but the taste is horrid.. yes, horrid, please go visit the other bakeries in Cicero instead. This one will only disappoint you as it is is so dry it chokes you as you swallow. Never again will I shop there. read more

They have the best chocoflan! Fresh bread and the cakes taste so good! The girl that helped us out today was super nice and she offered us free samples of cookies. I will keep coming here all the time for the Chocoflan! read more

Ordered a cake for my best friends bday who loves Bruno Mars. Had an idea of what I wanted and a photo. When I got there they said they had a deal. For$45 they would come up with a design for me. I trusted them. They wrote down the theme and what flavors I wanted. Let's just say I'm very pleased. My friend loved the cake and it was so good. read more

Cake Brothers - Bruno Mars "dripping in finesse cake" - Bakeries Near Me - Berwyn, Illinois

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Ordered a Dunkin Donuts themed cake last minute but loved how it turned out! Customer service was great and I will be ordering again soon! Most importantly, the cake was VERY tasty! Overall, a big hit with my loved ones. New cake place, for sure! read more

The cookies i got last Saturday were awesome!!! I've gotten cakes that were equally awesome ! !! HOWEVER customer service is really lacking! ! There were 5 tiny girls picking up a giant cake. ..and the woman was not phased enough to offer another baker to help them get the cake to the car. So my husband took their cake to their car. And then baker was "which cookies do you want?", "what else?", "how many more?"... so i got my cookies n was on my way without so much as a smile nor see you soon nor come back again. .. I'm amazed that someone that sad or mad can make awesome cookies n cakes. read more

This place has terrible service. My wife walked in asking about prices and was told open their display book or look at the monitor on the wall. No personality. Never going back. read more

We were excited to have a mom and pop bakery close by our new home in Berwyn. I began following them on Instagram and they make some cute cakes. Finally got some donuts and they are very dry. Tasted like two-day-old donuts. I'm super bummed. :( Also, they were out of everything chocolate by 11A. I will still be trying their tres leches (my fave) next time to see if they have something that I might love. read more

I got attended by a girl named Melany, great customer service! I had a cake ordered by her and the experience was very good! You guys have a GREAT worker in Melany!!!! read more

Love there 3 leches!!!!over all, everything taste wonderful to me. Don't know why all the bad comments. You can't please them all I guess, some people are just to picky....most people post bad comments so I guess I start posting good for a change. read more

Ordered a Crayola themed cake showed the lady pictures of how I wanted it paid for it in full then go to pick the cake up and it's noting what I ask for and everything I wanted was on the order sheet including my number not one time did they call to tell me they couldn't do color cake or to tell me they was changing my colors of the cake when I specifically wrote down 4 colors to use over the entire cake They even made so many other mistakes with printing the pictures on the fondue was faded and they put my baby name on the cake twice WHY ?? I was beyond upset because it was the day of my baby party. The lady was really rude about the situation never ask what can she do so now I ask for a manger but she wasn't in so she calls the lady that took my order and the lady lies and say she told me they don't do what I asked of them WOW HOW WERE U ABLE TO TAKE MY ORDER AND WRITE DOWN EVER DETAIL AND THEN SAY U TOLD ME U DONT DO WHAT I ASK. ??? I'm lost at this point. I JUST WANT MY MONEY BACK I DID NOTHING WRONG BUT PUT FAITH IN YOUR COMPANY AND U FAILED A CUSTOMER PERIOD I DESERVE MY MONEY BACK read more

Cake Brothers - Bakeries Near Me - Berwyn, Illinois

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My birthday cake was beautiful and delicious. I recommend this place, and definitely I will come back again for future events. read more

Cake Brothers - My cake was beautiful and delicious. AWESOME !!!! - Bakeries Near Me - Berwyn, Illinois

My wedding cake from Cake Brothers was simply put, the most elegant, beautiful, tasty cake imaginable. Yum!!!!!! Katy was so helpful when we were choosing our wedding cake and kept our budget in mind. Our guests loved our cake and had a fun time watching the waiters serve all the different different flavors of cake. read more

Cake Brothers - Bakeries Near Me - Berwyn, Illinois

Horrible customer service. Lady was rude looks like she hates her job and doesn't want to be bothered with questions. Stay away from this place cake was ok and overpriced. read more