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    Repworks

    1.0 (2 reviews)

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    18 years ago

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    18 years ago

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    Staples

    Staples

    3.5
    (78 reviews)
    1.3 mi

    Staples is a great place for office supplies and it helps that it's in a convenient location, right…read moreoff the highway. The store is clean and spacious and they often have good deals on items. This was the first time I've stopped in to drop off an Amazon Return but the area is clearly marked, the staff was friendly and helpful, and I was out pretty quickly.

    Come here quite a bit for office supplies, drop off Amazon returns, computer accessories, and just…read moreto browse... this store is so organized and calming to me. I come here when I want to relax and enjoy walk around and browse for stuff I need. Customer service here is always efficient and polite. If you sign up for their rewards program you can earn points which go towards a coupon. Once I was able to redeem a $30 coupon for the points I accumulated! Was pretty stoked about that. Staples is also my go to for electronic recycling (old batteries, cables, pretty much any small electronic waste they accept) in exchange for store points. The only downside to this place is that their public bathroom is absolutely disgusting, filthy and through multiple visits to this store I noticed hadn't been cleaned in a long time which is not acceptable. Please, management, hire someone to sanitize that restroom!! It needs it badly. That is why I deducted one star for the state of the ladies restroom. Otherwise, it's a great place to shop!

    Photos
    Impulse buy aisle near the register
    Impulse buy aisle near the register
    Staples
    Staples

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    La-Z-Boy Home Furnishings & Décor

    La-Z-Boy Home Furnishings & Décor

    3.7
    (189 reviews)
    5.8 mi
    $$

    Do you know how somebody does services for you and then they expect a good review?…read moreLazy boy doesn't do that, and you know why? Because they did everything right! The delivery was on time, we got a phone call saying that the delivery service was on its way, they were polite, they were accommodating, and we have nothing but praise for La-Z-Boy delivery service Next time you think about getting a sofa, think La-Z-Boy!

    I never thought I would be writing a poor La-Z-Boy review. I always thought they were supposed to…read morebe the gold standard. However, their poor business practices are indefensible. We needed a replacement bolt (the one that connects one sectional to another). If you know our model, there is only one possible bolt that would serve this purpose and can't cost more than 10 or 20 cents. Customer service happily offered to send us the bolt... After a month or two, we reached out to the Fairfield store to see where our part was, they said we needed to pay $75 for a tech to come out and $125 for labor just to identify the part. They would ship the part later. After months of back and forth emails (16) and clear descriptions with several clear photographs from various angles and annotations to explain a quintessential piece of hardware that makes their furniture work (no ambiguity left), they still demanded a tech come out, and we cover the cost. I can afford the $200 and have moved on (I rigged up a DIY solution)... But this is a matter of principle and I won't sit silent and put up with businesses that don't have integrity. This approaches Trump-level-shit. After looping in regional and corporate level slime, it has become clear that short-term revenue from nickel and diming -- would be lifetime customers -- is all a part of the business model. I mean, meeting next quarter's forecast is so much more appealing that long-term customer retention, right? La-Z-Boy has lost our family's business. I will evangelize this lesson from the highest mount and as loud as I can to all who are willing to listen till the day I die. All for ten cents... and so Taylor Luebke can hit target this quarter.

    Photos
    Maddox rocker/recliner with top grain leather
    Maddox rocker/recliner with top grain leather
    Recliner
    Recliner
    The pinnacle recliner

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    The pinnacle recliner
    Staples

    Staples

    2.9
    (95 reviews)
    9.3 mi

    Had to ship out a few Amazon packages on a Sunday. There was already a line before the store…read moreopened. It moved pretty quickly though. Pretty easy process. Also needed to use the copy center to make some copies and scans. It was a bit of a slow process as there was only one copy machine. The staff were really helpful though!

    The only reason why I would even come to Staples is because Amazon is cutting down on using UPS for…read morereturns and there were no other return points offered that are closer. Every UPS store I dealt with in the past for Amazon returns seemed to have the process down: scan the code, package if need to, put some tape, issue receipt. Easy in and out with minimal wait for the most part. As soon as I saw what Vacaville Staples has come down to nowadays, I knew this wouldn't be a similar experience. The space is now split in 2, with the larger part belonging to Dollar Tree. What's left of Staples is small, but somehow still disorganized store. At least there are signs where the Amazon returns are handled, so i walked straight past the registers to reach one unhappy employee dealing with a line of about 5 customers, herself surrounded by multiple boxes. Like a robot, she would ask everyone the same question in an annoyed voice: "how many items?". Once she would scan the code, her body language doesn't even try to hide how much she hates doing this. In between sighs and heavy breathing, I felt like leaving before it was even my turn. Just being in the same space made me feel uncomfortable, like I was doing something wrong. Just as I reached the counter, this Staples employee starts rummaging through boxes and said it will be couple of minutes. Yes, there are still about 4-5 people behind me waiting and the only employee that is handling the returns is moving items to different boxes. Let that register. Once she was finished; same robotic question. She then printed out the sticker, slapped it on the item, and threw it into the box. Finally, asks "any questions?". Hell no, I just want to get out of here. It's a true shame that Amazon is letting Staples handle their returns and that Staples does not care about at least some basic customer service. I'm not sure where this employee's frustration comes from, but taking it out on customers surely will not help her cause. Two stars just because the return showed up as accepted in my Amazon account, but I surely hope I never have to come back here.

    Photos
    Outside, sharing the same space with Dollar Tree
    Outside, sharing the same space with Dollar Tree
    M
    M
    Staples

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    Office Depot

    Office Depot

    2.7
    (35 reviews)
    12.9 mi
    $$

    My first reaction when I saw the "going out of business sale" was sadness. Office Depot is my go to…read morestore for office supplies. It's always been a pleasure working with the staff at an Office Depot. They've been professional and knowledgeable. When I visited, the sales had gotten up to 50% off. The store was looking at least half empty maybe more. I don't think the prices are gonna go down much more because they're gonna run out of stock. Since I was already on the market for a printer, I did decide to make a purchase and consulted with the staff about their opinion. I've already looked up online reviews of my chosen product. It was reassuring that the staffers's opinion and the online reviews were close to identical. It helps that my brother is a specialist in this area as well and his opinion jibed with both the online review and the staff. Well, that's a lot of consensus. It was 40% off, which beat the sales price of everything else out there by a tidy percentage. Effectively it may be too late to write a review about the store, because the selection of stock is so low anything I say might be gone by the time you read this. But in the end, I'm sorry that the store is going out of business and I wish the staff all my best.

    Wow, when did Office Depot get so expensive? I wanted to pick up some basic office supplies - pens,…read morenotebooks, etc. - and got a case of sticker shock. The store is clean and tidy, maybe a little empty but it seemed to be stocked well enough. The staff was friendly and helpful. [Review 17565 overall - 361 in California - 1083 of 2022.]

    Photos
    Back to school time!
    Back to school time!
    Best customer service from these two
    Best customer service from these two
    Office Depot

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    Repworks - officeequipment - Updated June 2026

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