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Reno, NV

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REI

3.9 (137 reviews)
Closed • 10:00 am - 8:30 pm

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6/30/2018:  Searching for a replacement cap for my stainless steel H2O bottle~What a pain fitting each cap on my H2O bottle!
Shirley M. F.

REI: EXP Carry-On Travel Pack 45-Liters: 231-236-NEED a NEW Pacsafe Backpack! The last backpack I purchased is the Pacsafe I'm currently using. Today, my First-Born Daughter is purchasing a 3/8/2025: Gregory 60-Liter Travel Backpack.

Leg gaiters
Ryan C.

I have been shopping at REI for over 25 years. The store is still well stocked and the staff is very helpful. At times I have thought that the prices were a little high, but i have to remember that being a member gets some money back in co-op dollars. I needed some leg gaiters for snowshoeing and I was considering ordering form Amazon, but I figured it was better to try them on in person and support a brick-and-mortar store. I am glad I did, I was able to find a pair that will work well and last a long time. There wasn't the size I needed on the floor, but a friendly staff member went to the stock room and found one. I will continue to support a store that always has high quality products and top-notch service.

Do not buy anything from REI resupply. It is a scam. They sold me shoes as "Lightly Worn: Trail-tested a few times; minor, superficial wear is visible" when in fact they were worn very old and very worn. The shoes started literally disintegrating after less then a few weeks of light use.

REI Reno, NV.
Elizabeth S.

Going to REI is like going to the candy store for me and I've had nothing but good experiences at this location. I've had a membership for quite some time and can say it is totally worth it. I was actually here today to make some purchases with my Member Rewards, which are awarded once a year. The membership is a one time $30. It gets you 10% back on most purchases, free shipping, 100% satisfaction guarantee and discounts throughout the year. Now, this place can be pricey, but when it comes to the outdoors not only is quality important, but having the correct equipment, so to me their 100% guarantee policy is important. I mostly come for hiking gear and have found the employees to be knowledgeable and helpful.

Like new again. Amazing
Ernie P.

My snowboard needed a tune up. I went to a number of places in Reno to compare. REI was by far the best. Reasonably priced, great quality of work. Done in a timely manner. Highly impressed

Serious gear

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18 years ago

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11 years ago

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8 years ago

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11 years ago

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17 years ago

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15 years ago

had an issue with a camera and got a brand new one no questions. (with receipt of course) love you REI

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16 years ago

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Ask the Community - REI

Review Highlights - REI

“After reading a few negative reviews about the REI at the Reno location, I have to admit I was a bit apprehensive about going in.”

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Giant Reno Sparks - Bike looks good

Giant Reno Sparks

4.5(46 reviews)
6.2 mi

From start to finish, Giant Bicycles Reno-Sparks, on Disc Drive, proved to be a Five Star Full…read moreService Bicycle store. Manager John was incredible. From helping me find the right Giant Mountain Bike, putting on the kick stand, adding slime to the tires, adding the front and rear head lights, water bottle cage, bike pump holder and adding an extra bike tube to the fix it kit bag...and then if that wasn't enough, for a nominal fee, delivered the new Mountain Bike to Lemmon Valley. This sleek mountain bike was a birthday gift from the family, for a very lucky 17 year old. This is a local and reputable bike store. I had a great bike shopping experience, that I know I will go to look for a bike, for myself in Spring. Thank you again to Manager John, for going the extra mile with Outstanding Customer Service. I will always recommend Giant Bicycles Reno-Sparks.... off Disc Drive. Julie A

Brought in 2 bikes for a tune up, new grips, new chain, new brakes, and a few other things. Bikes…read morewere both about 10 years old and needed it. The owner John was very nice, made a few suggestions, and all in all did a great job on our bikes. Also fixed the gears so they move and switch like new. The bikes are like brand new right now. Bikes have become quite expensive over the years , the average good bike being from 500 to 1000 dollars! So mine are here to stay. Will bring them back again if anything needs to be done. So far so good. thanks John....

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Giant Reno Sparks - Another awesome angle

Another awesome angle

Giant Reno Sparks
Giant Reno Sparks - TJ sitting on his new Giant Mountain Bike. Looking good TJ.  Julie A

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TJ sitting on his new Giant Mountain Bike. Looking good TJ. Julie A

Kiwanis Non-Profit Bike Shop and Bike Program - Summer Camp 2026

Kiwanis Non-Profit Bike Shop and Bike Program

4.4(30 reviews)
2.1 mi
•$

Kiwanis is amazing!…read more I highly recommend visiting them. They have great staff and prices for used bikes. I am all about reusing old bikes. They take great care of rebuilding old bikes and I really love that about this place. Next time I am in the market for another bike this is my stop. We got an old kids bike from a relative and I remember that Kiwanis can resort old bikes. I thought we could give it a try and man was it ever a great idea. I will definitely be back. I like supporting local shops and especially non-profits. If your looking to get an expensive brand new bike this is probably not the place for you. But if your looking for a good bike for a reasonable price, this is an amazing place to go. I am just super happy with their service. I can't say enough about the great service and treatment we got. Obviously, treat others the was you want to be treated but the gentlemen who work on the bike was outstanding and very polite. Again, I highly recommend checking them out. Just amazed at this place. They have plenty of parking and the location is not on a busy street which is nice. Also, I saw people there fixing and tuning their own bikes. I think they have classes there for that. I am not sure but it is a good way to learn and do your own maintenance on your bicycle. I am definitely considering on taking a class or two. That is all I could think of for now. Thanks for reading my review.

I wouldn't recommend this place, the staff is rude and unwelcoming. Its a simple as that.read more

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Kiwanis Non-Profit Bike Shop and Bike Program - Teaching kids throughout the year and putting bikes in the hands of kids that are safe to ride!

Teaching kids throughout the year and putting bikes in the hands of kids that are safe to ride!

Kiwanis Non-Profit Bike Shop and Bike Program - Bikes Galore!

Bikes Galore!

Kiwanis Non-Profit Bike Shop and Bike Program - Kiwanis Bike Program: Making a Difference for Kids in our Community

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Kiwanis Bike Program: Making a Difference for Kids in our Community

REI - bikes - Updated October 2026

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