Sent the kid in on his own - they helped him and taught him how to do his own fix. Then helped him…read morewith his purchase. Loved seeing him walk out with confidence and a smile on his face. What a great bike shop! Thank you picture of his baby and mode of transportation

Dropped off four bikes here not too long ago, and it was so easy; plus knowing it goes to a good…read morecause is awesome.

I went here looking for a bike lock and got a nice one at a fair price. I then mentioned I could…read morealso use some petals with a toe cage and he went out back and brought out a pair of them used, so they would be even more inexpensive. . . They were a solid pair from a road bicycle that appear to have a sealed bearing, which is quality for certain. He also gave me some tips for a long bike tour that I was about to undertake. He was very honest and candid with me and didn't try to sell me anything that I didn't need, even though I asked him specifically what he would recommend to me. He mentioned the shop is largely for the community and is a charity of sorts. When I was there they had an open bike repair center - where you are free to use the tools they have to fix your bicycle. There were a number of children there taking advantage of this free service offered. A great place to stop by if you are on a tour and could use some parts/components cheap, need to use the tools or gain some insight from the workers there.

These guys were incredible! Knowledgeable and kind and set my whole family up with great bikes!!read more

Curtis and his team are awesome. Ordered an emtb through them and couldn't be happier. They also…read moretuned up my old bike for a quick sale. Couldn't be happier with the sale and service they provided

I recently picked up a new Aventon Level 3 ebike from Black Rock Bicycles, and the whole experience…read moreleft me genuinely impressed. Curtis treated me like someone whose time and questions truly mattered. He listened to what I needed, asked thoughtful follow‑ups, and never once tried to upsell me into something that didn't fit my needs or style. Curtis knew the details of this bike without ever sounding rehearsed. He kept me apprised of the bike's progress, build, and readiness. At pickup, he walked me through an orientation and maintenance tips that were actually useful and never made me feel rushed. Pricing felt fair, and the post‑sale service was just as good. Curtis tuned the bike before I left, double‑checked the fit, and encouraged me to come back for complimentary adjustments after a few rides. If you're looking for a place that combines expertise, friendliness, and genuine enthusiasm for cycling, Black Rock Bicycles deserves your business. I left with a bike I love and the confidence that I can rely on them for anything I need down the road.

Had a fantastic experience at REI yesterday. Daisy helped me pick out a pair of Merrell hiking…read moreshoes. She was very knowledgeable and made sure they were just what I needed. I love them! Thank you for your help, Daisy!

7/10/25- It's…read moreironic- I never used to shop at an Rei when I lived in Elk Grove, Ca.. probably because it was further away.. Since living here, and it's right next to Costco.. I'm a frequent shopper.. Purchased some Hoka's back in November- but one side started ripping - so I returned and purchased another On shoes.. Surprisingly they did not fit.. (yet I have four pairs that are the same size and fit).. go figure- Returned them and started browsing in store.. Just my luck- found a nice On pair- I like these because it's really not messy on the upper.. Noticed an email on the Rei app about the new On Cloudsurfer 2 trail running-.. Wow- those are ones I just got..! Comfy and decided to wear them today..

From start to finish, Giant Bicycles Reno-Sparks, on Disc Drive, proved to be a Five Star Full…read moreService Bicycle store. Manager John was incredible. From helping me find the right Giant Mountain Bike, putting on the kick stand, adding slime to the tires, adding the front and rear head lights, water bottle cage, bike pump holder and adding an extra bike tube to the fix it kit bag...and then if that wasn't enough, for a nominal fee, delivered the new Mountain Bike to Lemmon Valley. This sleek mountain bike was a birthday gift from the family, for a very lucky 17 year old. This is a local and reputable bike store. I had a great bike shopping experience, that I know I will go to look for a bike, for myself in Spring. Thank you again to Manager John, for going the extra mile with Outstanding Customer Service. I will always recommend Giant Bicycles Reno-Sparks.... off Disc Drive. Julie A

Brought in 2 bikes for a tune up, new grips, new chain, new brakes, and a few other things. Bikes…read morewere both about 10 years old and needed it. The owner John was very nice, made a few suggestions, and all in all did a great job on our bikes. Also fixed the gears so they move and switch like new. The bikes are like brand new right now. Bikes have become quite expensive over the years , the average good bike being from 500 to 1000 dollars! So mine are here to stay. Will bring them back again if anything needs to be done. So far so good. thanks John....

My Wife and I are new to Reno and bought two new RAD eBikes before we left our previous home as…read moreChristmas gifts. When we arrived in Reno, we assembled them but found problems with each. Having not worked on bikes for some time, we decided to take them to BSC to have them checked out. The owner was extremely nice and within a day or two, had each checked out and working perfectly. This is now our local bike shop in the future and highly recommend.

This was my very first time looking up a bicycle shop because my step son's bike needed a new tube…read moreand tire. There's so many options on Yelp, I just went for this one. This is up where Bonanza is and I live down in South Reno. Silly me, I know. Results, they didn't call me when they have finished. I had to call them and it was nearly late afternoon when I had dropped it off early because they said they can finish it early. My stepson was eager to get his bike back. All I wanted was to be informed that it was done, that's all. Pricing itself was pretty fair. They changed his tires into a dirt tire which was awesome so now he has hybrid tires! Even tough it's a kid bike, labor counts so Thankyou for the awesome job! The owner is really friendly and his staffs too. (During this time, all wore their masks. That's always a plus.)

Kiwanis is amazing!…read more I highly recommend visiting them. They have great staff and prices for used bikes. I am all about reusing old bikes. They take great care of rebuilding old bikes and I really love that about this place. Next time I am in the market for another bike this is my stop. We got an old kids bike from a relative and I remember that Kiwanis can resort old bikes. I thought we could give it a try and man was it ever a great idea. I will definitely be back. I like supporting local shops and especially non-profits. If your looking to get an expensive brand new bike this is probably not the place for you. But if your looking for a good bike for a reasonable price, this is an amazing place to go. I am just super happy with their service. I can't say enough about the great service and treatment we got. Obviously, treat others the was you want to be treated but the gentlemen who work on the bike was outstanding and very polite. Again, I highly recommend checking them out. Just amazed at this place. They have plenty of parking and the location is not on a busy street which is nice. Also, I saw people there fixing and tuning their own bikes. I think they have classes there for that. I am not sure but it is a good way to learn and do your own maintenance on your bicycle. I am definitely considering on taking a class or two. That is all I could think of for now. Thanks for reading my review.

I wouldn't recommend this place, the staff is rude and unwelcoming. Its a simple as that.read more

The whole crew here is amazing! They are patient, helpful, and have some of the best turn around…read moretimes. On top of that they have a great selection of parts and riding nutrition (I use a lot of Gu and scratch). I can't recommend this shop enough for all your biking and maintenance needs. I went in recently to get a bike fitting from them and it was a total game changer for knee pain, back pain and over all comfort. It's amazing what a proper fit can do for endurance and enjoyment of rides. Not to mention it was affordable and went above and beyond expectations.

Sam was extremely helpful and knowledgeable. He was more than willing to answer all of the…read morequestions I had about a bike I had just purchased, and teach me about what I need and don't need. I would highly recommend this shop to anyone from new to advanced riders!

Not all the staff is aware, but they always have what I need. And what I need regularly is not…read moresomething most places carry.

Excellent experience. Randy' expertise and attention made a huge difference to my peloton set up…read more Comfortable efficient and perfectly tailored to me! Randy was amazing to work with and I truly appreciate his skill and care. Highly recommend to anyone looking for expert cycling advice and fitting! Thank you!

My family and I had a great experience with these guys. They set us up with perfectly matched bikes…read morefor each us and they took the time to make sure we were comfortable and confident before heading out. It ended up being out favorite day of the entire week and that was largely because of Tahoe EBikes. Thanks guys!!

People were extremely rude. Would never recommend. We were told that we would be going on an…read moreextremely short trip on a crazy busy highway which turned out to be many miles. We truly thought it was terrifying. Trusting that it was only a short distance we didn't turn around. When we returned i tried to tell them not to recommend this trip to elderly people or kids just that have never used an electric bike before. The Guy responded extremely loudly saying it was our fault for not turning around. But again we believed it to be super short time as was expressed to us. The Guy didn't want to hear any suggestions or complaints. They're awful. We saw people complaining that their bikes didn't work well either