My 13 year old son and I went down there and used the fix it yourself service (they guided us a…read morelot) to install a new tube and raise up his handle bars. We were so happy, they were so nice and knowledgable and we were able to go for a bike ride later! Success, once again we are happy RBP people!

Awesome store very well stocked with everything...great customer service... amazing shop for bikesread more

I went here looking for a bike lock and got a nice one at a fair price. I then mentioned I could…read morealso use some petals with a toe cage and he went out back and brought out a pair of them used, so they would be even more inexpensive. . . They were a solid pair from a road bicycle that appear to have a sealed bearing, which is quality for certain. He also gave me some tips for a long bike tour that I was about to undertake. He was very honest and candid with me and didn't try to sell me anything that I didn't need, even though I asked him specifically what he would recommend to me. He mentioned the shop is largely for the community and is a charity of sorts. When I was there they had an open bike repair center - where you are free to use the tools they have to fix your bicycle. There were a number of children there taking advantage of this free service offered. A great place to stop by if you are on a tour and could use some parts/components cheap, need to use the tools or gain some insight from the workers there.

These guys were incredible! Knowledgeable and kind and set my whole family up with great bikes!!read more

Curtis and his team are awesome. Ordered an emtb through them and couldn't be happier. They also…read moretuned up my old bike for a quick sale. Couldn't be happier with the sale and service they provided

I recently picked up a new Aventon Level 3 ebike from Black Rock Bicycles, and the whole experience…read moreleft me genuinely impressed. Curtis treated me like someone whose time and questions truly mattered. He listened to what I needed, asked thoughtful follow‑ups, and never once tried to upsell me into something that didn't fit my needs or style. Curtis knew the details of this bike without ever sounding rehearsed. He kept me apprised of the bike's progress, build, and readiness. At pickup, he walked me through an orientation and maintenance tips that were actually useful and never made me feel rushed. Pricing felt fair, and the post‑sale service was just as good. Curtis tuned the bike before I left, double‑checked the fit, and encouraged me to come back for complimentary adjustments after a few rides. If you're looking for a place that combines expertise, friendliness, and genuine enthusiasm for cycling, Black Rock Bicycles deserves your business. I left with a bike I love and the confidence that I can rely on them for anything I need down the road.

Had a fantastic experience at REI yesterday. Daisy helped me pick out a pair of Merrell hiking…read moreshoes. She was very knowledgeable and made sure they were just what I needed. I love them! Thank you for your help, Daisy!

First of all, they opened 10 minutes late. You know they were just dicking around in there instead…read moreof doing their job. THEN, when I went to buy some $30 a pair socks the salesman tried to persuade me to pay $30 bucks for a membership. I told him no and he was obviously not happy with my decision. When I went to pay $100 for 3 pair of socks the cashier got into it the membership thing as well. These socks come with a lifetime warranty and she tried to tell me that without the membership they had no way of tracking purchases right after she asked me for my phone number. I wasn't happy about that and then she told me I would have to keep this paper receipt cash register for the rest of my life in order for REI to honor their warranty. Seems like a lot of bullshit for a $30 membership. I won't be back.

Brought in 2 bikes for a tune up, new grips, new chain, new brakes, and a few other things. Bikes…read morewere both about 10 years old and needed it. The owner John was very nice, made a few suggestions, and all in all did a great job on our bikes. Also fixed the gears so they move and switch like new. The bikes are like brand new right now. Bikes have become quite expensive over the years , the average good bike being from 500 to 1000 dollars! So mine are here to stay. Will bring them back again if anything needs to be done. So far so good. thanks John....

I came in with a buddy with two broken bikes and no knowledge on how to fix them. John helped give…read moreus some pointers and was all around VERY helpful and knowledgeable. With his help, we were able to get our bikes up and running within a few hours, which otherwise would have taken us much longer. I couldn't recommend this place enough.

This was my very first time looking up a bicycle shop because my step son's bike needed a new tube…read moreand tire. There's so many options on Yelp, I just went for this one. This is up where Bonanza is and I live down in South Reno. Silly me, I know. Results, they didn't call me when they have finished. I had to call them and it was nearly late afternoon when I had dropped it off early because they said they can finish it early. My stepson was eager to get his bike back. All I wanted was to be informed that it was done, that's all. Pricing itself was pretty fair. They changed his tires into a dirt tire which was awesome so now he has hybrid tires! Even tough it's a kid bike, labor counts so Thankyou for the awesome job! The owner is really friendly and his staffs too. (During this time, all wore their masks. That's always a plus.)

Knowledgeable, thorough, personal service. Repairs bikes for the love of it. My son found this shop…read moreand has been very pleased with the repairs done, and the fact that the owner doesn't try to sell him things he doesn't need.

We bought our first PIVOT e-bikes here and can't get enough exploring in! If you want fantastic…read moreservice and technicians; people who are amping the stoke for every customer and really care about your experience - this is your place.

Walked to Mountain Dog to pick up a tube for my daughter's bike (love having a place like this so…read moreclose by). They were helpful and went above and beyond. Thank you Mountain!

Kiwanis is amazing!…read more I highly recommend visiting them. They have great staff and prices for used bikes. I am all about reusing old bikes. They take great care of rebuilding old bikes and I really love that about this place. Next time I am in the market for another bike this is my stop. We got an old kids bike from a relative and I remember that Kiwanis can resort old bikes. I thought we could give it a try and man was it ever a great idea. I will definitely be back. I like supporting local shops and especially non-profits. If your looking to get an expensive brand new bike this is probably not the place for you. But if your looking for a good bike for a reasonable price, this is an amazing place to go. I am just super happy with their service. I can't say enough about the great service and treatment we got. Obviously, treat others the was you want to be treated but the gentlemen who work on the bike was outstanding and very polite. Again, I highly recommend checking them out. Just amazed at this place. They have plenty of parking and the location is not on a busy street which is nice. Also, I saw people there fixing and tuning their own bikes. I think they have classes there for that. I am not sure but it is a good way to learn and do your own maintenance on your bicycle. I am definitely considering on taking a class or two. That is all I could think of for now. Thanks for reading my review.

I wouldn't recommend this place, the staff is rude and unwelcoming. Its a simple as that.read more

The whole crew here is amazing! They are patient, helpful, and have some of the best turn around…read moretimes. On top of that they have a great selection of parts and riding nutrition (I use a lot of Gu and scratch). I can't recommend this shop enough for all your biking and maintenance needs. I went in recently to get a bike fitting from them and it was a total game changer for knee pain, back pain and over all comfort. It's amazing what a proper fit can do for endurance and enjoyment of rides. Not to mention it was affordable and went above and beyond expectations.

Sam was extremely helpful and knowledgeable. He was more than willing to answer all of the…read morequestions I had about a bike I had just purchased, and teach me about what I need and don't need. I would highly recommend this shop to anyone from new to advanced riders!

Not all the staff is aware, but they always have what I need. And what I need regularly is not…read moresomething most places carry.

Excellent experience. Randy' expertise and attention made a huge difference to my peloton set up…read more Comfortable efficient and perfectly tailored to me! Randy was amazing to work with and I truly appreciate his skill and care. Highly recommend to anyone looking for expert cycling advice and fitting! Thank you!