Highly recommend! They helped our daughter buy her first car, and walked her through the process…read moreevery step. They were professional, personable & the process was very efficient. And the car she bought is beautiful & was a great price!

We needed to get a used car pretty quickly and I dreaded going to a used car dealership. We…read morereluctantly went to JP Motors and we were pleasantly surprised. Hector showed us a nice VW Jetta. He and the rest of the team at JP Motors were very professional, set up us with a car that execeeded our expectations and helped us with the paperwork. I definitely recommend checking them out. They have some great cars and trucks and the team there is friendly and professional.

Went in to help my friend with his purchase, the salesperson Danny was deceptively kind. He shook…read moreon the listed price without the $1.5k add on for "refurbishing", coming out to roughly $27k total. Going forward in the process for purchasing the vehicle, the dealer added in a $4k extended warranty in the paperwork without our consent or explanation, pushing the total 1.15x to almost 31k. They proceeded to ask us to sign a stack of ~20 papers and said these do not need to be read through because it was just making sure we agree to the final price which was what was shook on. Nowhere had they mentioned they were going to add $4k onto the price. It was hidden several pages in, and in very fine print. Extremely scummy practice, especially when a price was fairly discussed and agreed upon between the two parties. We are now figuring this out while refinancing the car, and all of our calls to VINS are being completely ignored. We had to track them down in person to get this settled, where we had to ask them for the original paperwork we shook on (it had the $27k price). His coworker, who when greeting us, told us that they save them that day and anyways had it on file online. Yet when redirected to our original salesperson, Danny, said "Oh we usually shred those papers" when during our original meeting he said they save these papers as well. We ended up talking to the manager who brought up the papers and immediately realized we just wanted this extended warranty off, which he finally did. They have yet to send the warranty refund check to the loaned bank after almost 2 weeks from our confrontation. We had to go in ONCE AGAIN in person to ask where this check was and received their usual excuse: they "just received the check". The car also had rust on the top of the back doors from pooling behind the door seal. The dealer agreed to schedule us to clean this up in the following week yet did not schedule us. We called in several times for this rust and they have yet to schedule. To get this solved, we had to track them down in person twice: once to get them to order the paint for the car, and the second to get it done. Scummy business practices and not holding to an agreement, especially shaken over a paper, is not a good look on any enterprise. I hoped that dealerships moved away from misleading their customers. Unfortunately vins had let down that hope.

I would give a negative feedback if I could. Don't trust anyone in that dealership…read more Told me they are working on the car and wasted me so much time then told me the car has been "sold". I drove hours to go to the dealership and was told the car wasn't available. Then drove there another day was told the car was sold but yet it's still on their website for days afterwards. All they want you to do is put down $500 deposit for a bait car.

My 21yo son has been wanting to buy an Audi for sometime and we found Autotrademark online. My son…read morecame from Norfolk and dealt with Farhan and he couldn't have been happier! He made the transaction very smooth and highly recommend this company. Great price and very well represented car online.

AUTOTRADEMARK,they are GREAT,full of beautiful manners,they HONOR everything that they offer,the…read morecar that i bougth is clean,look like brand new ( 2008 ) title clean...,mr Abbas its a gentleman that help me every moment of the buying,never pushing to do the deal,he just want the customer be happy with the choosen car ,,the general manager or owner,is an awesome guy,he personally took my car to replace the windshield with no cost,,,THIS GUYS ARE HONORABLE AND EXTREMELY DECENT,, Thank you

Jake and Zack are two of the most professional, competent, and accommodating folks I have ever…read morepurchased a car from. I am an "on the go" type of person w/ an even more "frenzied" personality however, these gentleman bent over backwards to meet my every need (even in spite of my laundry list of items requiring extra attention). The dealer who performed my PPI indicated that the car was in great shape, and I was extremely impressed that my salesperson (Jake) recommended having the car checked by a dealer in the 1st place versus having it checked by "their guy". I appreciated their confidence in their product(s) & the "check up" totally backed that confidence up! I truly could not be more satisfied with this entire process. I would highly recommend Maximum Auto Outlet! Thank you.

Left the transaction feeling ripped off and skeeved out. The sales rep used obnoxious, performative…read moresales tactics to apply pressure and took advantage of me. Don't get pre-inspection from their recommended "precision tune" shop - they conveniently "missed" serious problems that I'm now stuck with. I went in hoping for honesty and someone to be on my team, but unfortunately I'm left jaded and disappointed. DO NOT TRUST THEM.

I went to test drive a car and walked out with a 2022 Nissan Altima thanks to Matthew and Joel!…read moreThey were so kind and explained everything I needed to know. I would definitely recommend coming here to buy a nice used car! Shoutout to them and Mikey too pretty cool guys!

We had an appointment to test drive a car at 11:45. We got a call to confirm our appointment at…read more11:30, but when we arrived were discovered the car wasn't at the dealership for us to test drive and wasn't going to come back until the next day. Terrible customer service - we drove from Herndon and I took off the AM from work to test drive. We will not come back.

My car had died on Tuesday and I researched the cars I wanted to buy and found one at this…read moredealership, the next morning I called the dealership and spoke with a guy named Franco and asked many questions about a SUV Audi Q7 that was selling for $11,500.00, I told him that that vehicle is pretty much sold (meaning i'm buying it) I called my bank and applied for a small loan to accompany the 4k I was going to give him for this 11k vehicle, I also called my insurance company and my mechanic to make sure I could have the vehicle inspected by him before I made the purchase, all of sudden there was no more contact from this guy for a whole week, it is now upon the Memorial day weekend and the car is still listed and the price has even gone up by a $1000. and they then told me the car was at the dealership and that it had a problem. They never bothered to offer any alternatives not were they ever reasonably nice in their conversation with someone who was pretty much ready to give them $11,000.00 site unseen for a car that he had been researching for the past year. I can only come to believe that this place lives to take advantage of people who are in a tight spot, he also offered to give me dealer financing for $7000.00 at a payment of first $350. a month and then when I called again he changed his rate to $400. a month, he also never checked my credit nor did he even explain his financing rate or percentage. I'm a six figure earner and have pretty good almost 700 credit score but yet he wanted to change me $400. per month until the vehicle was paid off, I was only charged $439 in interest for the loan that Navy Federal Credit Union gave me for the $7000.00 this guy wanted to change me almost $3000.00 in finance fees for this loan that would have lasted 2 years. I'm so glad that I didn't ever set foot on their lot and all their trickery was done at a distance. No thank you Franco!

One of the worst mistake I made was coming here, please read all the negative reviews before coming…read morehere. The owner Franco is hard to deal with and has a bad temper, when questioning a vehicle which was recently sold and within 24 hours and driving less then 50 miles later the check engine like came on. Since Manassas was further away from me I thought this was something minor because I recently just purchased the vehicle hoping their mechanic checks all operations, come to find out it was something more major. My mistake was signing the as is warranty- please stay away from this dealership. They have no merit and have one of the the worst services ever.

Imperial Highline went above and beyond for me with everything I wanted with a car. I purchased my…read more2021 Is 350 Lexus from IHL and couldn't have been more happier with how everything went! I particularly wanted white seats and they catered to me without any complications. Salim was terrific and made the process so easy for me. I cannot wait to purchase my next car from them!! Thank you, Imperial!

I bought a 19 Subaru WRX with about 89,000 MI the car ran in the parking lot and I drove it for…read moreabout 20 minutes the very next step I requested to get a warranty, they decline the warranty, I requested to a purchase a warranty and was not available as well. everything is sold as is the very next day I drove the car for about 20 miles and the engine blew oil all over the engine compartment got it diagnosed it was a blown engine drove it for less than 50 MI call the dealer and said sorry you bought as is// I do not recommend this dealership to anyone. I believe they knew something was wrong with engine that's why they offered $500 off. I got got beat but a used car dealer.

I was looking for a pre owned Honda Accord . I found a nice 2021 model at cars4less. I spoke…read morewith the owner over the phone and set up an appointment to test drive. when I arrived at the dealership, the car was ready and cleaned. I took it for a test drive and loved the car. They gave me a better deal than advertised and it has been running great for the past month. I would definitely buy my next car from them. Thank you for a great price and service

They sold my young daughter (first time buyer) a car leaking oil everywhere. When I called owner he…read moresaid well she signed as is doc. But the seller kept emphasizing this car to her that it's such a.gooood car. She doesnt know better. I wish we had never ever pulled in this place. I am really disgusted. And what they did to her. Claims they never saw oil but the mechanic is saying its everywhere. They just project everything back on us as if all our fault. I'm totally disgusted.i wouldnt even give one star if it wasnt required to write this review.

I have to say, I was a little reluctant to buy a car from a dealership that wasn't a "name" brand,…read morebut a little online research told me that Alpha Motors has a pretty good reputation, and they had a car I wanted, so I decided to stop in for a look. My wife and I showed up in the pouring rain and asked about the car I was interested in. The sales person immediately gave me the key to the car and told me to take it for a ride and take my time. Well, I drove the car, and loved it, and decided to buy it. The guys in the office were great to work with, they had good senses of humor, were honest and helpful. We were in and out of the dealership in about 90 minutes and the process was very easy (I traded in my old car so it took a little longer- they matched what CarMax offered). Here, a few weeks later, I'm loving the car and all is well. I appreciate the way these folks do business and I thank them for doing things the right way.

the business finace guy doesn't give a crap about the customers. he let me walk right out without…read moreever asking what he could do to get my business. no smile and boring as the day is long. this dealwership has the largest priocessing fee i have ever seen. buy another car elsewhere if you can.

Extremely Disappointed - Beware…read more I would not recommend this dealership based on my experience. I was sold a vehicle that the dealership later asked me to return because they didn't have the title and were unable to register it with the MVA. I was told by both the salesperson and the manager that I would be refunded my original deposit which I paid 2k and the monthly payment I had already made . Been paying it for 4 month of $688 They then had me purchase another vehicle, which required me to pay an additional $650 deposit. Since then, I have been trying to get confirmation on how and when my refund will be processed. Every time I call, no one gives me an answer. Even worse, whenever I ask to speak with the manager, the call gets disconnected. Whether they're hanging up intentionally or not, it's incredibly unprofessional and unacceptable. Customer service should not disappear the moment there's a problem. Simply wants to get a confirmation I hope the dealership addresses this issue and contacts me immediately to resolve my refund. But will push this matter

The WORST car buying experience I've EVER had! The owner…read moredoes not stand behind the cars he is selling and leaves his young son (maybe 16 yrs old) in charge to call the shots over a seasoned, experienced manager. The young kid does not know anything about what he is doing and tried to pretend he was giving a deal because the sun roof was broken (and not disclosed), but it was actually the SAME PRICE that was already listed. He also tried to use ChatGPT multiple times for information. He then became hostile and was highly unprofessional when he was exposed that he was in fact not giving a deal. They ILLEGALLY ran my credit after being assured by TWO employees that it wouldn't be and went back on the final deal as I was at the bank getting the downpayment out (because they charge a 3% fee on cards). Rodrigo, the GM, is the ONLY reason the sale was progressing and the only person who knew how to be professional. The owner also refused to honor his $500 off the downpayment that he advertised on his website. So, more false advertising. Do not fall for the fake reviews on their google page - believe the 1.5 stars they have on here!!!!! I drove 3 hours one way for my entire day to be wasted.