Sam and Omar are 2 of the nicest gentlemen I have met in over 40 years. This is the best place to…read moreSubaru. I got a great deal on a 2025 Crosstrek and drives like a dream. My friends and family were highly impressed of the simpleness of the technology in the Subaru. Highly recommend. US Army Veteran approved.

This is for their SERVICE DEPT:…read more After dealing with some hiccups on the dealership side, Grayson, the service manager, was able to make feel better about my decision to do business with Safford. He not only set up an oil change for me, but sent my car over to have it looked over for any issues that might have been missed from the last supposed inspection. Grayson was extremely professional, knowledgeable, and was an a pleasure to chat with. He made me feel like there was someone in the company who I could trust. You can tell how hard he works and how much pride he takes in his work. Grayson is the guy you wanna see when you take your car in for servicing!!! Also, I don't know who the tech was who looked my car over, but thank you to you too!!!

I just traded in and purchased a used car from Safford Brown Hyundai and the entire experience was…read moreGREAT! My salesman Cheick was an absolute professional and made the total experience FANTASTIC! Don't hesitate if they have something on the lot you are interested in, go car shopping here!

I thought I had already wrote a review for them but since I haven't I will go ahead and do it. I…read moregive them 3.75 stars because they did do some good work on my vehicle, but not at a 4 or 5 stars in my opinion. I do, however, wish I would have used them before wasting a lot of money, time, and frustration, on another Hyundai dealership in Woodbridge. You all can search for that review as I don't want to rehash it because I believe that review got me to not be Elite in 2024. But anywho... So Safford after that incident with the other place that had my vehicle for over 2-months and did not offer a loaner so I had to pay out of pocket for a rental. Safford was able to get my car working within 2-weeks. Mind you they also said they don't offer loaners and this is a problem especially when the last time I was at their establishment I was there for over 5-hours. I spend a lot of money and not even a month later now my engine light has been on ever since. Instead of them offering me to come in for a free diagnostic and loaner car...they just said come in and we will see what is wrong. Which means to me I will have to wait all day even with an appointment as if I don't have a life and pay for them to "take a look". This is unacceptable especially since I spent a great deal of money already with y'all back in December 2024 and anything wrong with the car you should have found during those 5-6 hours y'all had my car. On top of that they put the oil sticker date "December 2025" as if I would only need one oil change all of 2025...please pay attention to detail y'all! So no I will not be going back to Safford because I found a new place where you don't need to make any appointments for service and I will be able to get a loaner (because I still have a warranty) or dropped off at my house. Instead of waiting around all day as if I work there.

I recently left a one star review, but I must balance that original review with this follow-up…read morebased on the corrected service I received. The follow-up work to correct the issue was outstanding. The explanations and follow through to make sure my concerns were resolved totally removed my low original rating. I now rate the service as outstanding with 5 stars.

I want to add to my previous review. The people at Lindsay are willing to talk to you. I had a…read moreproblem with my radio and they told me the reason why my radio is stopping was because my cell phone was not compatible with my car radio. Just before my warranty ran out, I called Jeep. They told me that there is no issue with compatibility. I called Lindsay back, and talked to the friendly service manager. He mentioned there may have been software updates. He also gave me two recommendations. 1. Bring the car to another dealership to have your radio fixed 2. Buy an extended warranty With respect to the service manager. I did take the car to Safford Jeep in Fredericksburg and they replaced the radio. No more problems. I did buy an extended warranty from my credit union, about half the price the dealership charges for a longer warranty. I want to thank the service manager for his suggestions.

My husband and I went to the dealership knowing what we wanted. We were greeted at the front door…read moreby salesman Girma. We explained what we were looking for and he checked his inventory and took us out back to show us the 3 choices that fit what we were looking for. He was friendly and easy to work with. We didn't need to go back and forth a bunch of times trying to get the best fair price. It was definitely not high-pressured sales, and we never felt pushed. I would shop here again if ever in the market for another new Honda. We purchased a 2026 Honda Civic Hybrid Sport Touring edition and love it.

So I waited over 30 days for my check to be sent for the canceled extended warranty. They told me…read morethe check was mailed to Honda and applied to the loan. Since I have an automatic payment set up, they have to cancel the payments early which kind of pisses me off.

I am a long time service customer. I am on my third Camry, the most recent one purchased at Miller…read morebarely used a couple of years ago. I have always received excellent service here even when I didn't buy my car here. And I never have to come back for the same problem (except that time that was a user error situation ;o) It's the little service details like the first time the low tire pressure light came on on my way to work or the light came on on my way home from work. Everyone I encounter is friendly and helpful. As for safety practices, I was in today for inspections and they are doing everything right to keep customers safe. See details on their website.

A loyal Toyota customer set foot in miller Toyota in Manassas, VA. He asked service department to…read morereplace a light bulb to pass inspection. The idiots and clowns at Miller Toyota charged $275.00 and managed to burn the connector to the light bulb and almost caught fire. Please folks, stay away from these clowns. You are better off with regular mechanic.

I had a wonderful experience at Sheehy! My consultant Nick was super kind and attentive, he helped…read moreme through the purchasing process sending pictures and videos of the car I was interested in. Easily the simplest car buying experience I've had.

One of the smoothest dealerships i have purchased from. Called in that i was driving around 3 hours…read moreaway for the vehicle and was presented with all the information i asked for from my amazing sales consultant Nick Freeman. After driving down a hour before they close we went on a test drive and loved the car. Everything was transparent and easy as possible. Finished the purchase of the vehicle with the help of their Finance manager Jack who was very transparent and helpful for working on the financing on the vehicle. Huge thank you to the team and staff there. Buy with confidence

We drive 3 1/2 hours to see a used Jeep Cherokee that was exactly what I wanted (we had been…read moresearching for months). We messaged last night to be sure they still had it and received an immediate response. We called this morning just to be sure. Our salesman, Raj was fantastic. Not only did he pull it up front ready and waiting, he took a video and sent it to us as we're were getting on the road (proof of life - lol). No bait and switch here! Raj and the sales Manager Haben worked hand in hand to help us and sped the process up. In fact everyone we encountered at the dealership was super friendly and helpful. We got a great deal from a fantastic dealership - nothing slimy feeling like other dealers. The building is really cool - lots of vintage VW artwork and vehicles! And be sure to check out that awesome coffee machine! lol

I realize businesses need to make money but the experience I recently had at this dealership…read moreprobably is the best example of where not to take your vehicle to Ave it worked on. Our daughter's 2017 Golf had an a/c blower motor fail and when I asked for an estimate they said it would be almost 1300 dollars to replace it. Now that was after their 180$ diagnostic charge so closer to 1500. I was actually considering this when I decided to check out YouTube and see how complex it might be to swap the part out. Imagine my surprise when I saw the this was at most a 5 minute job. Two quick release fasteners to remove the foam cover, one wire plug to disconnect and then push a tab while turning the whole assembly and it literally just drops out. After seeing that I ordered a brand new part for 80$ on Amazon and swapped it out myself in maybe 5 minutes. I've owned probably 20 cars in my life and I can't think of a better example of trying to rip a customer off. To say I will not be returning is an understatement. I thought I should mention the service rep was friendly but the fact they were in the process of trying to basically steal from me makes think, hmm, not so nice. I almost forgot the safety inspection they did. Technician stated air filter needed to be replaced when in fact I'd just replaced it. There was literally no trash or dirt in the filter. They also wanted about 100$ to replace this 15$ part that required removing maybe 6 screws and no more than three minutes.

What a pleasant purchasing experience! I decided to give them a shot as they are near my house…read more Idris was phenomenal! He provided a high level of customer service and is so knowledgeable. From beginning to end he really patiently guided me through the process. The entire process was smooth and easy with not much back and forth. Ayham is a finance whiz with such a friendly and straightforward approach. Everything was transparent and hassle-free. I really cannot have expected much more. Not to mention I love my new car!! I highly recommend them!!

The majority of my sale/process was done online. While the experience itself was generally…read morestraightforward and the staff were friendly, I'm giving 1 star for the following reasons: 1. Estimated lease payment based on the parameters I gave on their website was not offered after credit check and I had the satisfactory required credit score and could not be explained. Was offered $100/mo more originally. Sales person tried to explain it as needing the required down payment but my calculation was first month payment only. It took unnecessary negotiation/prying for them to magically get closer to that monthly price, but still off $20-30/mo. 2. It was not disclosed until after the credit check and agreed upon numbers that it was a demo vehicle (4500 miles) used by the GM that nobody seemed to be aware of until the sale. Very convenient. It was not shown on the listing as a demo vehicle and showed "5 mi" on said listing. It's a lease so I don't care that much but feel like I should have been given an even better offer because it's technically used, moreso because the better number they gave was BEFORE "realizing" it was a GM loaner. 3. Spent 2 hours waiting for the vehicle to be cleaned/ready despite being told to show up whenever the next day. My intent was to avoid all of the unnecessary waiting at the dealership. 4. Post sale nobody (i.e. sales rep) wants to electronically answer a relatively simple question about a possible missing accessory.

My 21yo son has been wanting to buy an Audi for sometime and we found Autotrademark online. My son…read morecame from Norfolk and dealt with Farhan and he couldn't have been happier! He made the transaction very smooth and highly recommend this company. Great price and very well represented car online.

AUTOTRADEMARK,they are GREAT,full of beautiful manners,they HONOR everything that they offer,the…read morecar that i bougth is clean,look like brand new ( 2008 ) title clean...,mr Abbas its a gentleman that help me every moment of the buying,never pushing to do the deal,he just want the customer be happy with the choosen car ,,the general manager or owner,is an awesome guy,he personally took my car to replace the windshield with no cost,,,THIS GUYS ARE HONORABLE AND EXTREMELY DECENT,, Thank you

Great experience all around. Mac Ingram is the salesman to see. Fines what you are looking for…read moreand Dwayne makes sure the purchase goes smoothly. This is the place to find a used vehicle!

Excellente servicio Señor, Danny Vasquez fue muy amable y paciente. Si tengo la oportunidad…read morevolvería este lugar 10/10.