Cancel

    Open app

    Search

      Instant booking with RepairPal

      VINS Photos

      You might also consider

      Recommended Reviews - VINS

      Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
      Yelp app icon
      Browse more easily on the app
      Review Feed Illustration

      1 year ago

      Helpful 1
      Thanks 0
      Love this 0
      Oh no 1
      Photo of S V.
      0
      3
      5

      4 months ago

      Helpful 2
      Thanks 0
      Love this 0
      Oh no 1

      9 months ago

      Helpful 1
      Thanks 0
      Love this 0
      Oh no 1

      6 months ago

      Helpful 1
      Thanks 1
      Love this 0
      Oh no 1

      1 year ago

      Helpful 1
      Thanks 0
      Love this 0
      Oh no 1

      1 year ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      8 months ago

      Helpful 1
      Thanks 0
      Love this 0
      Oh no 1

      4 months ago

      Helpful 2
      Thanks 0
      Love this 0
      Oh no 1

      7 months ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      1 year ago

      Got a great deal on a vehicle. Would definitely recommend to others. This is a dealership you can trust.

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      2 years ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      3 years ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      3 years ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      3 years ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      3 years ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      2 years ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      3 years ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      2 years ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      3 years ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      3 years ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      3 years ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      3 years ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      2 years ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      3 years ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      3 years ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      3 years ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      5 years ago

      Helpful 3
      Thanks 0
      Love this 1
      Oh no 1

      Ask the Community - VINS

      Review Highlights - VINS

      “I spoke with Kyle a bit more about the car and scheduled a time later that day to take a test drive.”

      Mentioned in 5 reviews

      Read more highlights

      You might also consider

      Ourisman Ford of Manassas

      Ourisman Ford of Manassas

      (233 reviews)

      WOW PATRICK IS ALL THAT AND MORE…read more After misplacing a car key which required the vehicle to be towed, I contacted Toyota dealerships in Camp Springs, MD and Alexandria, VA, where I learned there was a major backlog and that the key had been discontinued for select models. Faced with limited options, MOM strongly recommended that my vehicle be towed to Patrick at Ourisman Chantilly Toyota, an advisor she trusts and that recommendation proved invaluable. Over the past year, my experiences with several service representatives at other dealerships had unfortunately been marred by unprofessionalism, unresponsiveness, poor communication, and little to no follow-through, so expectations were guarded. This vehicle holds significant sentimental value for MOM following the loss of Tonya, my sister, on June 28, 2024; Tonya left explicit instructions that the car be taken to Patrick for any care needs, making trust essential. Patrick was prompt, genuine, and immediately put us at ease with his warm, contagious smile; he took ownership of our concern, proactively contacted a locksmith due to the discontinued key, proposed practical solutions, and followed through on every commitment. He also went above and beyond by offering a complimentary ride from my MOM's home to pick up a loaner and ensuring the vehicle was well cared for, including routine maintenance and attention to an intermittent issue. One word to summarize MOM's experience: "WOW!" If you're looking for an advisor who truly shows up for customers, Patrick is the one.

      Car broke down in the area since it's a ford i had it towed here which was the closest to the…read morebreakdown area. Carshield is awful but so is this facility. Back three years ago I had a back up camera on order. Never heard anything and still haven't yet koons in Woodbridge managed to get the camera from ourisman ford in Manassas. This meant they had my camera but never called and in fact told me after two months they didn't have any. Funny because like I said ourisman had it the entire time. Now my car has been here for a water pump and radiator repair for going on 3 weeks. I was told today it may be late this week possibly next week before all is said and done. My advisor who I'm sparring his name at the moment told me last week once the repair was approved by CarShield he would look into a loaner. I've left him several messages with no return call. Today he isn't at work. I spoke to the manager and he told me they have no loaners and I can be put on a list. To my knowledge per my advisor I was already on the list. I've been paying out-of-pocket for a rental car now for two weeks. Only seven days of that is reimbursable.. I had mentioned to the advisor last week around 8/28/26 go ahead and order parts because regardless of what CarShield was or wasn't going to pay I'd have to pay. The repair was approved on Saturday the 30th of August. I was told by the advisor per the approval that my car should be done by mid week which would be 9/3 to 9/4 Funny because 9/1/26 I was told the parts haven't come in yet to even start the repair which I was told could take 2 days. This is the WORST customer service experience from ourisman ford. I'm so over all this and I will NEVER use ourisman ford service in Manassas again! Also I think more training for employees is needed in the customer service engagement area. Stop answering the phone making huffing noises as if you're being inconvenienced! I'm pretty sure you're supposed to answer the phone by saying Ourisman Ford service department can I help you?

      Safford Hyundai Manassas - BE AWARE in case you want to use a credit card.

      Safford Hyundai Manassas

      (156 reviews)

      Overall okay service. They are undergoing renovation. So expect a lot of movement and work around…read more Just a watch for a very busy parking lot.

      I came into Safford Hyundai Manassas genuinely prepared to buy a vehicle. I had a great initial…read moreexperience with my salesman, James Kenney. He was very knowledgeable about the cars and answered all of our questions. When we sat down to talk numbers, their initial offer was higher than I was prepared to pay, so I told James I needed to run my own numbers and would call him back that night. This is where everything went downhill. I found another dealer advertising a higher-level model for a lower price. I called James that night, as promised, gave him the VIN, and told him about the listing. He said something strange was going on with this car, but he spoke with his sales manager and said they would match the price. I declined. The other dealer's lower number was now my starting point. James refused to negotiate further and told me I "needed to be shopping for a different class of car because that wasn't realistic." I found that incredibly condescending. The other dealer told me the vehicle I had found had already sold, but they would find me another with the same trim and equipment level. They gave me an offer, lower than what was listed online, and that price was already approximately $3,000 less than James' best price on a lesser vehicle. The next day, James texted me: "If you find out what they're doing with that SEL let me know. I'm genuinely curious as to what they are trying to pull." Before purchasing from the other dealer, I sent James the deal they had offered me: a higher-level model for over $6,000 less than James' best offer on the lower-level model. His response was: "...if they are willing to lose $7k on a deal. Good luck I guess." Again, incredibly condescending. I understand that a $7,000 difference is significant, and I never expected Safford to sell me a vehicle at a price that didn't make financial sense for them. But another Hyundai dealer was willing to make the deal and earn my business. If another Hyundai dealer could sell me a higher-trim vehicle at that price, then Safford simply wasn't willing to be competitive enough to earn the sale. James could have simply said, "I can't match that price." Instead, after telling me my expectations were unrealistic and that I should be shopping for a different class of vehicle, his response came across as condescending, rude, and defensive when another dealer actually earned my business. I gave Safford Hyundai Manassas a legitimate opportunity to sell me a car. They chose not to. Another Hyundai dealer did, and ultimately sold me a higher-level vehicle for over $6,000 less than Safford's best offer. I genuinely liked James during my initial visit, which makes the way this ended even more disappointing. I don't expect a dealership to accept every offer I make. I do expect to be treated respectfully when I'm negotiating in good faith and prepared to buy. I would strongly recommend against purchasing from Safford Hyundai Manassas. I certainly won't ever purchase from James Kenney or Safford again. I have screenshots of the text conversations referenced above and can provide them if any of these events are disputed.

      Safford Subaru Manassas - indentation on timing cover

      Safford Subaru Manassas

      (179 reviews)

      This is a review about their service department. I don't want to make them busier and make it…read moreharder for me to make an appointment in the future by writing this review, but I really like their service. :) What I like about are the ease of making an appointment, the politeness of the staff, waiting room layout, and the free car wash. This is the third Subaru dealership I tried and I like this one the most

      I am writing a highly conflicted 3-star review because my experience was a tale of two entirely…read moredifferent dealerships. On one hand, the initial sales process with Habby and Kayla was excellent--professional, smooth, and pressure-free. I also really love the car. On the other hand, the finance department subsequently engaged in a deceptive product substitution that has resulted in a months-long administrative nightmare. During my financial signing, I was presented with a digital selection screen explicitly branded and marketed as the manufacturer's official Subaru Added Security (SAS) protection program. I agreed to purchase these official plans for a total of $4,103.00. However, without my knowledge or consent, the finance department switched the finalized paperwork to third-party contracts administered by Fidelity Warranty Services (JM&A Group). When I discovered the unauthorized switch, the Finance Director, Emmir Quiroga, explicitly admitted the discrepancy in writing on April 30th and agreed to void the third-party contracts and convert them to the authentic, backdated factory SAS plans. I signed and returned the cancellation documents that exact same day. It has taken over a month and a formal escalation to Subaru Customer Advocacy, the Virginia Department of Agriculture and Consumer Services (VDACS), and Better Business Bureau just to get a basic status update. It is ridiculous that a dealership requires corporate and state-level intervention just to honor a written agreement. I highly recommend the sales staff here, but look at your final finance paperwork with a magnifying glass before signing.

      Auto Max Center

      Auto Max Center

      (12 reviews)

      Buyer beware!! I purchased a vehicle and within 24 hours, it…read morewould not go into gear. Engine & wrench light on. They towed it back to their "mechanic". Told us everything was just fine... Then proceeded to ask my husband to pay the tow bill. Of course we declined, then asked us to split the cost with him!!!! Mind you, I did not have the car even 24 hours and it was messing up. It was determined by a certified Ford dealership, that the wrong transmission fluid was put into the AWD vehicle, they advertised as having a new transmission. Long story short-over a year later, I took them to court and they were found guilty/negligent. To top it off they couldn't even send a reliable tow truck to pick up the cursed vehicle. "Matilda" used car salesman!! I'll say it again, Buyer Beware!

      Shady used car dealership!!! Terrible customer service and communication!…read more I reside in West Virginia and drove to manassas to purchase a truck as a Christmas gift. The owner never communicated that the truck was unavailable due to it being in the shop for smoke coming out of the exhaust. The owner was insistent that he wanted to have the issue fixed because he's "a nice guy who wanted to sell us a good vehicle." Finally after days of many unanswered phone calls, the truck was available to be picked up. Only a few days later, there was smoke coming out of the exhaust again (accompanied by many other issues, some safety related. ) Again, after me having to pester the owner for weeks, I was able to set up an appointment for them to fix the issue. I was told I would be able to have a car loaned to me for the duration of time mine would be getting fixed. This afternoon I went to drop off my truck and the owner absolutely refused to help me in any way. He also knew I had no other form of transportation. He suggested I take an Uber..... from manassas to WEST VIRGINIA!!!!! I reminded him several times that we already agreed upon him letting me use another car, and he continued to make excuses. To top it off, his employee told me there was tags there that could have been used for me to take a loaner car. I begged for his help and was not rude or disrespectful at all. As soon as he got my money, he wanted nothing to do with me. He said what was wrong with the truck was not his problem anymore. This is supposed to be a reputable TrueCar dealer. To anyone looking for a good used vehicle, with an owner who will not lie to you and manipulate you, go ANYWHERE else but here. He is a liar and he does not care about his customers. Just his money.

      VINS - car_dealers - Updated October 2026

      Loading...
      Loading...
      Loading...