Terrible experience. This felt like a yo-yo financing scam. They took my $5,000 down payment, let…read moreme take the BMW home, then later claimed financing was never approved after they asked me to get insurance on the car and gave me a false approved letter then they demanded the car back a week later . After that, they tried to pressure me into signing a release/NDA form. If English is not your first language, bring someone who understands contracts because they will take advantage if you are a non-English speaker with confusing paperwork that masooda does not explain she just says "shut up and sign " which could leave you without your money and without the car. Very stressful and unprofessional experience. I would not recommend this dealership.

BUSINESS LIES! Toyota Sienna is for sale with 105k miles listed. After looking into it the CarFax…read moreshows that it was at 280k miles in March! The miles have been rolled back. I informed them and they said they knew that but it happened prior to them getting the car from auction but they still list it as 105k without informing the customer about it being rolled back!! I told him it was deceptive and they told me "it's an xle van for that price. You really think it'd be that cheap". DONT TRUST THEM. I wish I could add photos!

Greatest Car purchase I have had in a long time. I called ahead to schedule an appointment. Once I…read morearrived to the dealership they had the vehicle ready for us to look at. From the test drive to the finance office. This store makes everything painless. I will be coming back to purchase another vehicle from here!!

Great service and excellent customer service. Billy Brown was very helpful, professional, and made…read moresure my concerns were addressed. I appreciate his patience and willingness to help throughout the process. Thank you, Billy, for your support!

The owner- Iraj is honest, personable, and throughly knowledgeable about Mercedes. He asks…read morequestions and provides detailed answers.

Very professional, reasonable prices, verses the dealership. Coursety and patience. If you have any…read moreissues with your car ( Benz) this is the place to take it.

Well, you sell your old car, buy a new/used 2000 Infiniti Q45 Anniversary Edition, which you've…read morebeen searching for and found after 3 1/2 months. The body was almost perfect (considering it's 12 years old) and only has 52,000 miles on it!!! You've owned it now for about 2 months and after changing out all fluids and getting a "tune up" and getting her running good guess what happens... Go ahead, GUESS! What, do you have a crystal ball? RIGHT!!! A FREAKIN' DEER RUNS OUT OF NO WHERE AND MANGLES YOUR PASSENGER SIDE QUARTER PANEL!!!! Man, I was pissed! I was about to take my car to a large scale shop which has very good reviews. This shop (which I was asked not to name) is the collision devision for a very good, top notch dealership. Turns out my father knows someone who has been with this company for many years. My father talked to him and said I was going to their repair center. He said, "They do good work, but if your son wants his car back more quickly and wants better repairs, take it to Manassas Quality Auto Body." Now you can understand why I cannot name the company, I don't want to endanger someones job security. So I took the advice and went to Manassas Quality Auto Body. I worked with the owner and I had a few cars ahead of mine, but he said he felt he could have my car back to me the Friday before Christmas (5 business days from the day I dropped it off). Well, they hit the mark and when I picked up my car I was very very pleased. The paint matching / blending was flawless! There is a "V" seem which runs the length of my car and the dent crushed in the V seem. He told me that would be the tricky part, but informed me he thought he could get it 95% to 99% perfect and asked if I was OK wih that. If I wasn't, he said he could replace the entire quarter panel and it would be perfect. I went for the 95% to 99% option to save money. Now, I'm not a expert in auto body, but I've looked it over many times since the repair. I've looked at it in all different types of light and I would give it a 97.5%! Almost perfect! I've pointed out the repairs to people and most people can't even see what I see, they are like, "What are you talking about, it looks like it's fresh from the factory!" (or similar comments). These guys know what they are doing in my opinion. A+ Now, get your crystal ball out again, I'm about to pay them another visit, guess why.... GO AHEAD, GUESS!!! Man, you should make a career out of this, your right, I've only had the car for like 4 months now and I got rear ended the other night!!! They must have installed a idiot non-drivein sucker and deer magnet in my car!

Don't ever buy a vehicle from these people!! They were attempting to sell a piece of junk to my…read morechild! They reset all codes to make the vehicle appear to be in good condition. Thank god my child had the sense to have it looked at by a mechanic before purchasing it. I hope you crooks are happy with yourselves! Would you put your child in one of your faulty vehicles?? Karma is coming for you!

UPDATED REVIEW: I initially gave Regnum Auto Motors in…read moreManassas VA, a 5 star review ... I've left it here so you can see... when I purchased my car, they gave me a Due Bill (on Jan 9, 2026) for a part that needed to be replaced. Initially they said the part would probably be in the following week. Today is March 24th... after multiple attempts on my part to get the promised repair, it's still not fixed. I have contacted the dealership as well as Ike the owner... I began documenting our communications. At this point they are not acknowledging my attempts to reach them. I had problems getting my temporary tags when the permanent tags were not received. I started by interacting with them via phone because they were great when I bought the car... but they didn't follow through on what they said via phone. Now I insist on all communication being in writing. I suggest you do the same. Yes, I was very happy with the purchase process as I stated below, but after they got my money, their aftercare IS HORRIBLE. HORRIBLE. I will NOT recommend them... at all! ORIGINAL REVIEW: I am so very, very pleased with Regnum Auto Motors! I found them on line, found a car perfect for me and they made it happen... very easy process... Ana was amazing. We weren't able to get to the dealership before their posted closing time but they stayed late to accommodate us. Very very impressed with the whole team... the owner gave me his personal cell number and said not to hesitate contacting him if I needed anything.. he did however request I not call at 2am LOL I HIGHLY recommend Regnum! They are a car dealership I will not hesitate to refer friends & family to

I recently purchased 2014 Toyota Camry. I honestly loving the car. Ike provided me all service…read morehistory and what they serviced as well. Fully transparent, and great customer service! Thank you Ike!

I had such a great experience with Fernanda at Ourisman Fairfax Toyota. I originally called to…read moreschedule a service appointment, but we ran into an issue where my account couldn't be pulled up and I didn't have all the information needed at the time. We ended the call so I could look into it further. What really stood out to me is that Fernanda took the initiative to do some research on her own and actually called me back with the information I needed--something she absolutely did not have to do. That level of care and follow-through is rare these days. Her willingness to go above and beyond says so much about her character and reflects incredibly well on Toyota as a whole. Customer service like this makes a lasting impression, and I truly appreciate her effort. Thank you again, Fernanda!

Albert (Business Manager) went above and beyond to get me the best deal!…read more I recently worked with Albert as my business manager, and he was outstanding. He worked extremely hard to get me the best numbers possible. He truly cares about his customers' needs and always tries to find the best solution, no matter the credit history. Albert spent days and days crunching the numbers to make sure I got the strongest deal. What I appreciated most is how consistent he is with keeping up with the customer -- he stayed in constant communication and never left me wondering where things stood. His dedication and patience made the whole process smooth and stress-free. If you're looking for a business manager who will fight for you and put in the real work, ask for Albert Kazako -- you can reach him at albertkazako@ourismanva.com. He's the kind of professional who genuinely puts the customer first.

Thank You Mr. Zafar Ali for your excellent service, hospitality and assistance regarding the…read morepurchase of my 2011 Chevrolet Corvette Grand Sport from your establishment last month. The purchase, paperwork and acquisition was made effortless; due to you and your very knowledgeable, friendly and professional staff. I will certainly encourage my friends and neighbors to utilize Loudoun Motor Cars for their next vehicle purchase. I look forward to working with you and your staff in the near future. Thank you again. Damian Taylor.

I bought an 09 c63 Mercedes from them . Car made a sketchy noise on start up coming from the engine…read morebay. The Owner proceeded to tell me that "it's just from sitting" - a lie. On my way home the engine light came on , followed by the noise getting louder and more consistent. motor needed rebuilt, tires had wire , and car was leaking fluid from a few places... ZERO help from these guy I got brushed off. WOULD NOT RECOMMEND YOU BUYING FROM THEM. I have videos/photos and screen shots of everything. - Arvester Williams

Aaron was very professional throughout the entire purchasing process. He really went the extra mile…read moreto help me get my vehicle on the road, including making minor adjustment over a couple days to get the vehicle exactly to my specs. My man flew into VA, then drove the vehicle back to Nevada without any problems whatsoever. I was especially impressed that Aaron continued to help us with paperwork and finalities for a few weeks after the purchase. the picture posted is very similar to my van

Buyers beware, crashed vehicles are being sold, hiding up all damages. The vehicles will not pass…read moreinspections and you will be stuck with a car with alot of problems!!!