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    Red River Partners

    3.5 (65 reviews)
    Closed 9:30 am - 6:00 pm
    Updated 3 months ago

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    Rizma W.

    4.5 stars! I needed a new truck in a hurry. The day before, my mechanic told me that my motor was shot and that it would be about $6,000 to replace the part. The truck itself wasn't even worth that much. It was time for some new wheels. After fruitless visits to my local dealerships, I decided to use the Internet to expand my search. I found a few vehicles I liked on AutoTrader, including one from Auto Trademark. After visiting another dealership in Virginia with no success, we made a last minute appointment to do a test drive here. Jeannie was more than happy to accommodate us on short notice. When I pulled up, admittedly I was a little suspicious. I'd never purchased a vehicle from a used car lot before, and the unassuming appearance of the establishment made me more than a little apprehensive. It was a bit more minimalist than I expected, but I'd come too far to be put off by a lack of aesthetic appeal. The truck was waiting for me when I arrived and I was given as much time as I needed to check it out before my test drive. Even better, there was no sales rep hounding me as I did so. When it was time for the test drive, they pulled the vehicle up to the front and let me test drive it for as long as I wanted; again, with no sales rep. I was able to push every button, check every feature, listen for anything that sounded out of the ordinary...all with no distractions. In short, I loved the truck. Way more than I expected to. I loved it even more when I found out that Auto Trademark was running an internet special, which gave me $4000 off the sticker price (including an extra $1000 off because I brought my own financing)! At first, I thought this was too good to be true, but Jeannie explained how they obtain their inventory and how this truck was there a little longer than wanted it to be, saying that they needed to make space for new inventory. I noticed a small scratch on the back of the truck and asked if she would be able to take a few dollars off of the price. She asked the manager, and he agreed. No haggle, no hustle, no headache. I could hardly believe this was real. During the process, I never once felt pressured or felt like I was being taken advantage of. This was the exact opposite of the stereotypical car dealership experience I'd been dreading. On the contrary, Jeannie was a pleasure to talk to, and the purchase only took as long as it did because we spent so much time talking and laughing. She gave me all the time that I needed to read each and every disclosure carefully. She never pressured me to 'hurry up and sign', and she was able to answer all of the questions that I had. After the deal was done, she came out to help me sync my phone with the truck's Bluetooth. She also gave me a coupon for a 3 month free trial of OnStar, and another for XM radio. Sweet! The only reason this is not a 5 star review is because my car was not cleaned at all before they gave it to me. The interior was clean enough, but a quick trip through the car wash while I was signing the papers would have been great. Driving my shiny new truck would've been a nice way to conclude the transaction. Instead, I drove my dusty new truck to dinner to celebrate a successful end to a short, but stressful, vehicle search. Jeannie, I'll be looking for you again the next time I need a new ride!

    Our new ride!!!

    What a wonderful experience from the moment we first arrived. Mr Greg was attentive, kind, and understanding of our needs. It felt more like talking to a friend than someone we just met. We looked around at other places in the area, but we kept being pulled back to Mr Greg and Auto Trademark. We couldn't be more thankful for his help. I highly recommend using Auto Trademark

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    Ask the Community - Red River Partners

    Review Highlights - Red River Partners

    We looked around at other places in the area, but we kept being pulled back to Mr Greg and Auto Trademark.

    Mentioned in 8 reviews

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    Safford Subaru Manassas

    Safford Subaru Manassas

    3.9
    (174 reviews)

    This is a review about their service department. I don't want to make them busier and make it…read moreharder for me to make an appointment in the future by writing this review, but I really like their service. :) What I like about are the ease of making an appointment, the politeness of the staff, waiting room layout, and the free car wash. This is the third Subaru dealership I tried and I like this one the most

    I am writing a highly conflicted 3-star review because my experience was a tale of two entirely…read moredifferent dealerships. On one hand, the initial sales process with Habby and Kayla was excellent--professional, smooth, and pressure-free. I also really love the car. On the other hand, the finance department subsequently engaged in a deceptive product substitution that has resulted in a months-long administrative nightmare. During my financial signing, I was presented with a digital selection screen explicitly branded and marketed as the manufacturer's official Subaru Added Security (SAS) protection program. I agreed to purchase these official plans for a total of $4,103.00. However, without my knowledge or consent, the finance department switched the finalized paperwork to third-party contracts administered by Fidelity Warranty Services (JM&A Group). When I discovered the unauthorized switch, the Finance Director, Emmir Quiroga, explicitly admitted the discrepancy in writing on April 30th and agreed to void the third-party contracts and convert them to the authentic, backdated factory SAS plans. I signed and returned the cancellation documents that exact same day. It has taken over a month and a formal escalation to Subaru Customer Advocacy, the Virginia Department of Agriculture and Consumer Services (VDACS), and Better Business Bureau just to get a basic status update. It is ridiculous that a dealership requires corporate and state-level intervention just to honor a written agreement. I highly recommend the sales staff here, but look at your final finance paperwork with a magnifying glass before signing.

    Safford Hyundai Manassas

    Safford Hyundai Manassas

    3.1
    (149 reviews)

    Overall okay service. They are undergoing renovation. So expect a lot of movement and work around…read more Just a watch for a very busy parking lot.

    I thought I had already wrote a review for them but since I haven't I will go ahead and do it. I…read moregive them 3.75 stars because they did do some good work on my vehicle, but not at a 4 or 5 stars in my opinion. I do, however, wish I would have used them before wasting a lot of money, time, and frustration, on another Hyundai dealership in Woodbridge. You all can search for that review as I don't want to rehash it because I believe that review got me to not be Elite in 2024. But anywho... So Safford after that incident with the other place that had my vehicle for over 2-months and did not offer a loaner so I had to pay out of pocket for a rental. Safford was able to get my car working within 2-weeks. Mind you they also said they don't offer loaners and this is a problem especially when the last time I was at their establishment I was there for over 5-hours. I spend a lot of money and not even a month later now my engine light has been on ever since. Instead of them offering me to come in for a free diagnostic and loaner car...they just said come in and we will see what is wrong. Which means to me I will have to wait all day even with an appointment as if I don't have a life and pay for them to "take a look". This is unacceptable especially since I spent a great deal of money already with y'all back in December 2024 and anything wrong with the car you should have found during those 5-6 hours y'all had my car. On top of that they put the oil sticker date "December 2025" as if I would only need one oil change all of 2025...please pay attention to detail y'all! So no I will not be going back to Safford because I found a new place where you don't need to make any appointments for service and I will be able to get a loaner (because I still have a warranty) or dropped off at my house. Instead of waiting around all day as if I work there.

    Joyce Koons Honda

    Joyce Koons Honda

    3.4
    (369 reviews)

    I want to tell you about an experience my wife and I had at Joyce Koons Honda in Manassas. We were…read moreboth fortunate to find in this dealership three outstanding individuals who helped us find a great car. The individuals were - Medhat, Joon and Robert. When I reached out to speak with someone in sales I was connected to Medhat. Medhat took the call and was very professional in discussing our needs first on the phone then in the dealership. I have Parkinson's and find it difficult to deal with stress and pressure. Joon came over to us and introduced himself and told us he and Medhat would make the deal work, and it did. Medhat worked with Joon to put together a package that would work for us. We felt no pressure and had been given the time and space to make our decision. Once we selected the car and agreed upon the pricing we were introduced to Robert, the Finance guy. At this point usually we know that other dealerships pressure their customers into packages that may never be used. Robert listened to us and gave us what we needed for the car. We left the dealership with the right car, at the right price. We recommend anyone who desires a new or used car that you should visit Joyce Koons Honda in Manassas VA. Thank you guys and I am sure we will work with you again.

    So I waited over 30 days for my check to be sent for the canceled extended warranty. They told me…read morethe check was mailed to Honda and applied to the loan. Since I have an automatic payment set up, they have to cancel the payments early which kind of pisses me off.

    Safford Kia Manassas

    Safford Kia Manassas

    3.1
    (107 reviews)

    What a pleasant purchasing experience! I decided to give them a shot as they are near my house…read more Idris was phenomenal! He provided a high level of customer service and is so knowledgeable. From beginning to end he really patiently guided me through the process. The entire process was smooth and easy with not much back and forth. Ayham is a finance whiz with such a friendly and straightforward approach. Everything was transparent and hassle-free. I really cannot have expected much more. Not to mention I love my new car!! I highly recommend them!!

    I have previously purchased (3) vehicles from the dealership. The most recent experience was I…read moretraded my 2016 Jeep Gr Cherokee for a Toyota Corolla. After one week I realized a small car is not for me. I went back into the dealership and test drove a Jeep Compass, but did not like it. I asked if I could buy back my Jeep Gr Cherokee that I had traded in. They offered to pay off the toyota which I had financed and sell me back the Jeep that I had traded in one week prior for $7,000.00 more than they had just given me as a trade in value. I refused. They finally came down to offering to sell the jeep back to me for $3,000.00 more than they had just given me as a tradename. MY POINT IS: BUYER BEWARE WHEN YOU'RE DEALING WITH SAFFORD KIA MANASSAS. They act like they really care about you, but truly its all about the money for them. I will not be returning to this dealership for any future vehicles!!!!!!

    Red River Partners - car_dealers - Updated August 2026

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