Overall okay service. They are undergoing renovation. So expect a lot of movement and work around…read more Just a watch for a very busy parking lot.

Call the service department, They will not pick up nor will they return your call. Also if your car…read moreis in your shop they will not give you a status update. You will result to going in person to find out your car hasn't been worked on.

*Update May 2026*…read more Still visiting Lindsay CDJR Manassas for all of my preventative maintenance. Barry and the Service Department are outstanding. IMHO you won't find a better Service Department out there, and Lord knows I've tried many in the NOVA/MD area. Still five stars easy.

I want to add to my previous review. The people at Lindsay are willing to talk to you. I had a…read moreproblem with my radio and they told me the reason why my radio is stopping was because my cell phone was not compatible with my car radio. Just before my warranty ran out, I called Jeep. They told me that there is no issue with compatibility. I called Lindsay back, and talked to the friendly service manager. He mentioned there may have been software updates. He also gave me two recommendations. 1. Bring the car to another dealership to have your radio fixed 2. Buy an extended warranty With respect to the service manager. I did take the car to Safford Jeep in Fredericksburg and they replaced the radio. No more problems. I did buy an extended warranty from my credit union, about half the price the dealership charges for a longer warranty. I want to thank the service manager for his suggestions.

I want to tell you about an experience my wife and I had at Joyce Koons Honda in Manassas. We were…read moreboth fortunate to find in this dealership three outstanding individuals who helped us find a great car. The individuals were - Medhat, Joon and Robert. When I reached out to speak with someone in sales I was connected to Medhat. Medhat took the call and was very professional in discussing our needs first on the phone then in the dealership. I have Parkinson's and find it difficult to deal with stress and pressure. Joon came over to us and introduced himself and told us he and Medhat would make the deal work, and it did. Medhat worked with Joon to put together a package that would work for us. We felt no pressure and had been given the time and space to make our decision. Once we selected the car and agreed upon the pricing we were introduced to Robert, the Finance guy. At this point usually we know that other dealerships pressure their customers into packages that may never be used. Robert listened to us and gave us what we needed for the car. We left the dealership with the right car, at the right price. We recommend anyone who desires a new or used car that you should visit Joyce Koons Honda in Manassas VA. Thank you guys and I am sure we will work with you again.

So I waited over 30 days for my check to be sent for the canceled extended warranty. They told me…read morethe check was mailed to Honda and applied to the loan. Since I have an automatic payment set up, they have to cancel the payments early which kind of pisses me off.

A loyal Toyota customer set foot in miller Toyota in Manassas, VA. He asked service department to…read morereplace a light bulb to pass inspection. The idiots and clowns at Miller Toyota charged $275.00 and managed to burn the connector to the light bulb and almost caught fire. Please folks, stay away from these clowns. You are better off with regular mechanic.

Avoid This Dealership - Unprofessional and Disrespectful - Lack basic technical expertise - Sales…read moreprices extremely high This dealership provides some of the worst customer service imaginable. Promises are made and then suddenly reversed, questions go unanswered, and legitimate concerns are ignored. Staff are dismissive, unhelpful, and show no accountability. Trying to get a simple resolution turns into a frustrating, unprofessional ordeal. *Save yourself the time and headache, go anywhere else.*

Usually when I buy a car it takes all day but with Sheehy it only took a couple of hours from the…read moretime we walked in to the time we drove off in our new car! Our sales consultant, Glean Gonzalez, was very knowledgeable and professional. Financing was quick and painless! They got us a better rate than our own bank. Next time we need to buy a car, Sheehy Nissan will be out first choice!

I had an extraordinarily disappointing experience with Sheehy that has completely undermined my…read moreconfidence in the dealership and in the customer-service awards they prominently advertise. My full review here: https://youtube.com/shorts/Ak9k9woniWI?feature=share We spent more than eight hours at the dealership purchasing a Mazda CX-5. The vehicle had to be transferred from another Sheehy location, and after completing the purchase and waiting hours for it to arrive, it showed up with major, obvious damage to the rear bumper -- including a large hole in the bumper -- that had never been disclosed to us before we agreed to purchase the vehicle. To be clear: this was not a minor scratch that we noticed while inspecting a used car. We purchased a vehicle based on how it had been represented to us, waited for hours for Sheehy to deliver it from another location, and then discovered significant physical damage when it arrived. What turned an already unacceptable situation into a truly terrible customer experience was Sheehy's response. Rather than taking ownership of what had happened and making a meaningful effort to restore our trust, we were repeatedly told that they could simply repair the vehicle. But repairing damage that should have been disclosed -- and that the dealership would presumably need to repair before selling the vehicle to anyone else anyway -- does nothing to compensate a customer for the situation Sheehy created. We had spent essentially an entire day at the dealership. We had purchased the vehicle, warranty coverage, and a maintenance package in good faith. Our confidence in the vehicle and dealership had been badly shaken. Yet despite all of that, Sheehy seemed unable or unwilling to offer any meaningful goodwill gesture or accommodation beyond an insulting $500 discount on an alternative vehicle of lesser value. They would not even waive their own dealership fees. Even more astonishing was how the staff spoke to us when we expressed how upset we were. Among other things, we heard: "Wow, you seem very tense." "Go home and calm down." And then we were told to "do some research and tell us what other vehicles you might like." After what had happened, telling the customers who had already spent eight+ hours at your dealership to go home, calm down, research your inventory themselves, and come back to give you another opportunity to earn their business is an extraordinary approach to customer service. And after all of this, rather than having the situation escalated and meaningfully addressed that evening, we were told they would "speak to the General Manager about all of this on the following Monday morning." I find it remarkable that resolving the situation apparently could wait until 3 days later. At one point, we were also encouraged toward another vehicle that was a of lesser financial value and would hold its value less well, while being gaslit by a senior manager on why it was the better option. By that stage, the issue was no longer simply the damaged CX-5. It was trust. Mistakes happen. A vehicle can be damaged. What distinguishes a company that genuinely deserves customer-service awards is what it does when something goes badly wrong. This was an opportunity for Sheehy to say: "We messed this up. You trusted us, spent your entire day here, and the vehicle we delivered was not in the condition you reasonably expected. We are going to work hard to make this right." Instead, we received apologies, an offer to repair damage that needed repairing regardless, a nominal discount, comments that made us feel as though our reaction to the situation was the problem, and ultimately an as of yet unfilfilled promise that someone would speak to the General Manager. For a dealership group that places such emphasis on customer satisfaction and its reputation, the experience was shocking. I would strongly discourage anyone from buying a vehicle here or trusting any services that Sheehy provide. I realize this isn't everyone's experience, but this was our first, last and only experience and we will never be recommending them to anyone.

Im a loyal customer to Lindsay dealership. Coming here was a very long drive but worth it…read more The whole car buying process wasn't as painful as I would imagine. My salesperson Mr Derby came from another location because the car I wanted was here. At no time did I feel pressured, everything was explained to me including the fine print. The financial manager Henry was great too. I had to bring my car in for a recall, and Jharron G was very professional and informed me on the status of my car. I had unpleasant experiences at VW dealerships in my area in the past where they would overcharge or mislead me into thinking that I need certain repairs... I m glad that I have a trusted place for my car. My only gripe is the lobby to wait for my car is kinda small, the entire time there was a customer who had a loud convo the entire time -__- the echoed. Anyways, if your looking for a trusted dealership ...you're in good hands with Lindsay. Its worth the long drive from Montgomery County.

I got a used car from Lindsay VW about 8 month ago my first car ever, after 8 month the car has…read morebreakdown 3 times already, When I got it they said it went through the dealer inspection, I still owe 14,000 on a car that does not work putting so much money on it. Please don't go here.

What a pleasant purchasing experience! I decided to give them a shot as they are near my house…read more Idris was phenomenal! He provided a high level of customer service and is so knowledgeable. From beginning to end he really patiently guided me through the process. The entire process was smooth and easy with not much back and forth. Ayham is a finance whiz with such a friendly and straightforward approach. Everything was transparent and hassle-free. I really cannot have expected much more. Not to mention I love my new car!! I highly recommend them!!

I have previously purchased (3) vehicles from the dealership. The most recent experience was I…read moretraded my 2016 Jeep Gr Cherokee for a Toyota Corolla. After one week I realized a small car is not for me. I went back into the dealership and test drove a Jeep Compass, but did not like it. I asked if I could buy back my Jeep Gr Cherokee that I had traded in. They offered to pay off the toyota which I had financed and sell me back the Jeep that I had traded in one week prior for $7,000.00 more than they had just given me as a trade in value. I refused. They finally came down to offering to sell the jeep back to me for $3,000.00 more than they had just given me as a tradename. MY POINT IS: BUYER BEWARE WHEN YOU'RE DEALING WITH SAFFORD KIA MANASSAS. They act like they really care about you, but truly its all about the money for them. I will not be returning to this dealership for any future vehicles!!!!!!

My 21yo son has been wanting to buy an Audi for sometime and we found Autotrademark online. My son…read morecame from Norfolk and dealt with Farhan and he couldn't have been happier! He made the transaction very smooth and highly recommend this company. Great price and very well represented car online.

AUTOTRADEMARK,they are GREAT,full of beautiful manners,they HONOR everything that they offer,the…read morecar that i bougth is clean,look like brand new ( 2008 ) title clean...,mr Abbas its a gentleman that help me every moment of the buying,never pushing to do the deal,he just want the customer be happy with the choosen car ,,the general manager or owner,is an awesome guy,he personally took my car to replace the windshield with no cost,,,THIS GUYS ARE HONORABLE AND EXTREMELY DECENT,, Thank you