Jake and Zack are two of the most professional, competent, and accommodating folks I have ever purchased a car from. I am an "on the go" type of person w/ an even more "frenzied" personality however, these gentleman bent over backwards to meet my every need (even in spite of my laundry list of items requiring extra attention). The dealer who performed my PPI indicated that the car was in great shape, and I was extremely impressed that my salesperson (Jake) recommended having the car checked by a dealer in the 1st place versus having it checked by "their guy". I appreciated their confidence in their product(s) & the "check up" totally backed that confidence up! I truly could not be more satisfied with this entire process. I would highly recommend Maximum Auto Outlet! Thank you. read more

extremely poor service after the sale. Takes no responsibility for the dropping the ball on getting tags in time. allowed temp tag to expire and was told it was my fault. Complete disrespect during phone conversation. Don't waste your time. read more

Maximum Auto Dealership is inaccurate, incongruous and an untruthful car dealership. My friend and his wife, as well as I, have had nothing but terrible experiences from them, and the car that we bought there was not only a lemon, but in terrible condition, requiring repairs that will cost almost as much as they paid to buy the car. I've included the details below, and a picture of the estimate for those interested. Just be careful, bring the car to a mechanic YOU trust, and ultimately, I recommend you DON'T buy from them. They are UNTRUSTWORTHY and Unresponsive. I'll be happy to share texts, emails and other times that I've reached out to try and get them to help with the car. On January 10th, my friend and his wife bought a used Landrover Discovery, and once buying the car, signing up for an extended warranty, and being assured that the car was in good working order, they drove from Manassas to my store in Winchester, VA. Sheryl went to take one of our clientele to a local restaurant to get dinner, and upon getting back in the car and starting it back up, the car would not switch from Drive to Reverse. The Discovery had to be stopped, put in park, turned off completely and then turned back on again. This happened when she drove the ¼ mile back to the store as well. they immediately called the dealership and talked with our Sales Person, Jonathan, and he stated he would speak to the general manager. After several days, and several attempts to reach either the sales manager, or Jonathan, they finally agreed to have the car towed back to the dealership and take a look at it. After approximately a week they were called and told that the Land Rover was fine, and that they thoroughly tested the vehicle and could find nothing wrong with it. they went and got the vehicle back and drove home. they had it back for about a week and a half before the car started acting up again with error messages and driving hard. they left the car sit for about a week while they tried to get in contact with Anyone at the dealership with no luck. Sheryl and I finally took the car to a local mechanic that we know who refused to touch it do to all the error messages the car was coming back with when he tested the system. He immediately advised me to take it to a Land Rover dealership. Sheryl and I, again reached back out to your dealership with no response. Finally, they had the car towed to a Land Rover dealership.. After they took a look at the car, they came back with an estimate of over $9,000.00 for a vehicle that they paid $13,900.00 for. They stated that the fuel injectors were bad, the car was seriously leaking oil in various parts of the engine as well as other various issues. I have included the dealership's estimate for everything that is wrong with the car. The dealership even told me I should fight Maximum Auto, and their own tow truck company told me that what they did was wrong. read more

Maximum Auto Outlet - Picture of Estimate from Dealership - Auto Loan Providers Near Me - Manassas Park, Virginia

I would give negative stars if possible. This is NOT a legitimate business--they are scamming customers. There should be an investigation into their inspection practices, as the problems are obvious and unprofessional. They ignore calls, make promises they never keep, and can't even handle simple tasks like sending a renewal tag after a failed Maryland inspection. After eight calls--always redirected or told the right person isn't available--they promise action but do nothing. Repairs cost 50% of the vehicle's value, creating a huge burden. DO NOT GO HERE. read more

Bought my first car from this place, and was lied to about having a warranty. Two weeks after having the car transmission went out, tried to use warranty to find out we were lied to about having one. Now they are only covering 1,500 of a 4,500 bill. They took complete advantage of a young woman! Absolutely disgusting! read more

It was a pleasuring working with Maximum Auto Outlet! They have a helpful sales staff, not overpriced cars, an inventory of over 500 cars, and they even stayed late to get my purchase done. I will be coming back for sure! read more

Maximum Auto Outlet - Infiniti Q60 purchased from the dealership - Auto Loan Providers Near Me - Manassas Park, Virginia

Terrible dealership. My finance and I came in to look at the Supra. The sales guy literally just opened the car for us and left. Wasn't there to help us with any questions we had. We asked to test drive the vehicle and he said we can't and if we wanted to we had to fill out a credit application and get approved first. That is ridiculous and no other dealership has ever said no to test driving a car you're going to purchase. Why would you fill out a credit application before even driving a car? So stupid our cars are worth more than this car. My finances car is literally 85k and my car is 65k and we have to fill out an application for a car that only 46k be fucking for real. This place definitely discriminated against us because of our age. You broke bitches suck and we will take our business to an actual business establishment instead of a fake dealership. read more

I'm still kicking myself for dealing with this business. They sold me a car that cost $2500 in repairs to pass a state emissions test.

DO NOT BUY FROM THEM I got a used Nissan Versa just 4 months ago- and the transmission has gone out and totaled the car Now im stuck with the loan (trade in value is pretty low at this point) and can not afford another car payment at the moment. They LIED and said there were no major systems issues. I paid a $2000 down payment and immediately had to do work on it for an additional 2000. Replaced an O2 sensor and the catylitic converter to get it to pass inspection. This was bad enough because they should have had all that up to par, but I figured I was out of the woods. WRONG! Four months into paying a 48 month loan and its totaled after breaking down on my way to work. This place doesnt care about harming people financially for the sake of their own profits. Their business model is predatory and exploitative. read more

I only give two stars because the salesman was nice but every single car we looked at was obviously in a wreck. Some of the dashboards were held in place with screws because airbag deployment. These cars were not repaired at auto body shops, they were pieced together st their garage; total garbage jobs too. Beware! read more

DO NOT buy a car from here. They sold us a lemon. I'm $5K in so far trying to get it fixed. They won't make it right. I didn't have it home for a week and it's in shop for over a month now. Crooks. Stay away from this dealership! Shame on them. I will go out of my way to make sure no one goes through this and buys from them. read more

Please Please Please Do NOT BUY From this Dealer. It doesn't matter if they appear to care about your need for a safe and reliable car, THEY DO NOT and they will sell you a LEMON. I helped my son purchase a vehicle in January. With it he also purchased a "Bumper to Bumper" Warranty- THAT is ALSO SHIT! Since purchasing, the car has been to the shop twice with everything from corroded ground connections to needing serpentine belts and replaced CAM actuator solenoids. The warranty the dealer sold has paid $45 of the, over, $2,000 of additional work needed. Save Your money. Don't Give these guys your hard earned money. Go To CarMax. I wish I hadn't let my son trust these jerks. I wish I had been more forceful and had listened to my gut. But I was fooled, but the nice guy act. Don't you be fooled too. read more

Maximum Auto Outlet - Warranty AKA Garbage - Auto Loan Providers Near Me - Manassas Park, Virginia

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This a new review to a review I left about 4 months ago / update, When I first bought this car I talked about the problems it had. I kind of just want to brag but like I said the transmission had problems since I got it and they absolutely failed to say or inspect the car before putting into inventory I'm not a fake bot leaving a bad review I'm being open and honest my transmission failed on my car with only 3000 miles since bought like I said would happen on my other review from 4 months ago as of now I fixed my car on my own no labor costs the parts to rebuild my transmission costed about $1400 for a stage 2 race clutch/pressure plate brand new gears rated for 600whp carbon fiber synchros and a new beefy throw out bearing very sweet setup. The cost of labor was free since I worked on the car myself like I said I work on cars for a living in my other review if you go to a dealer like ford where my car is from they would of charged about $40 an hour i spend about 22 work hours working on my car so if I took it to a dealer I would of spent about $900 dollars in just labor costs. if your a person that wants a hassle free experience with a car that will last you a long time for the money you spent do not come here i am walking proof that this place absolutely sucks financing sucks a lot of the staff are rude please avoid this establishment go to carvana or CarMax used dealers that are legit and affordable from like private dealer what I know from CarMax is that they do 130 inspections on every vehicle before they let it out into inventory same with carvana sure it's usually a little more lonely then these used car dealers like maximum auto but you will get a bang for your buck at CarMax and carvana my buddy got a 2022 Honda civic type r about a year and a half ago from CarMax and the car is absolutely running perfect with about 60k miles on the dash I will post pictures of my car on the side of the road to let y'all know I'm not lying then after I fixed my car. read more

Maximum Auto Outlet - Me on the side of the road after my transmission failed - Auto Loan Providers Near Me - Manassas Park, Virginia

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Definitely wouldn't come here. Bought a car which was extremely great etc but didn't even make it 230 miles home before my rear control arm snapped off and almost made me lose control and crash my shit. Extremely unsafe people, their technicians definitely don't look over the cars before they slap stickers on them. Extremely unprofessional place and make sure the sales tax they charge is correct as they will try and charge more for their pockets!! Definitely will be talking to the state about this one read more

everyone that left a review is about everything. they don't care and the cars are shit. had to put work into my car a month later and please don't work with Langley no KY credit union they are just like them read more

Nidal Motii was the sales person who identified himself to me as Nick. Is Nidal Motii still employed by Maximum Auto? If so- I would be glad to send the details of my concerns to "Laura J of customer service". Also- I should mention the drawn out process to receive my permanent tags after being issued temporary tags by the dealership. Attached is a photo of the response from my compliant from the MOTOR VEHICLE DEALER BOARD (MVDB). My review remains the same. read more

Maximum Auto Outlet - Commonwealth of Virginia Motor Vehicle Dealer Board. - Auto Loan Providers Near Me - Manassas Park, Virginia

I would not reccomend this place at all. Found a jeep compass online, went to go look at it and the driver seat adjustment was completely broken off with the seat laying down. When I went to lift the seat up it just fell right off. We told the man and he said they didn't know that was there and they would fix it. The back right tire pressure was also at a 6 when the rest were 30's, basically flat. We brought this to their attention and again they said this was the first they were hearing of it. We suggested that it should have been addressed prior to being showed or had a note online about it, clearly showing they did not inspect the vehicle well. read more

DO NOT BUY FROM THIS DEALERSHIP! I was shopping for an SUV and had some specific things I was looking for in a car. When I test drove an Audi Q7 on their lot, there were no issues or warning lights. It met my needs and so I decided to buy. Four days after I bought the car the "Low Oil Pressure" warning light came on. After diagnosis, there is internal engine damage and it is going to cost thousands to fix. The best the dealership would do was to "diagnose" the problem and tell me what was wrong. These problems were there before they took the vehicle into inventory and should have NEVER sold this car. read more

Pictures of their cars are manipulated more then online dating photos. Ask for pics to be sent to you before you take a visit that are not the ones posted. The posted ones have a way of avoiding, hiding and ignoring faded paint, scratches and dents. One other gem is a $595 processing fee, even for out of state buyers where as they don't do a thing. Sales people are ignorant and use Ebonics as a 1st language, which leads me to believe management is even worse. Overall the prices are not great when you add in the $595 fee. Update..what car, look at the photos I posted. Finding the car is easy and when you see the photos it's easy to see how you manipulate the photos and a small staff is no excuse for deceit. read more

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Stay away from this dealership! They sold me a BMW 645ci last month for $10K. When I took it in because of transmission issues, the bill was $17K from BMW! This dealership tried to blame me for the problem...luckily, I was able to finally get rid it and went to Enterprise. Enterprise took wonderful care of me, helped me get out of the BMW and into a Nissan Maxima with warranties...which Maximum Auto Outlet does not provide. I recommend Enterprise Auto Sales on Rt 1. They have used vehicles for decent prices and they'll work with you to get you into a reliable vehicle! read more

Would rate this dealership a 0 stars if I could. Purchased a 2011 Infiniti G37 & everything was fine until later in the night the vehicle would not turn OFF. I contacted the dealer about the issue and they told me to come back tomorrow and they would fix it. After hours of waiting they claimed they fixed the issue only to have the same issue 2 weeks later. I go back to the dealer to be put in a new vehicle and the manager Mario refused. He offered they fix the issue again and a couple days later after claiming they fixed it again I go to get gas and then the car wouldn't turn on. read more

They do not negotiate. They don't tell you the actual price or anything. They gave a worse rate for financing.

This place is shady you try and do business with them and make a deal get a bill of sale with a down payment and they turn around and sell the vehicle as your completing the transaction on your end if this is the way your company works then I'm glad we didn't purchase the vehicle JJ, Joey and the sales manager are going to jerk your chain I wouldn't recommend you even do business with them unless you looking to get screwed... read more

Zero stars my wife purchased a car convertible Mercedes. Shortly after a leak developed in top hydraulic system. They sold her a warranty. When car went into the shop to have it checked they also found a leaking strut and control rod. The warranty co said they do not cover this. $3300. This is a safety issue. She called the dealer and was told " well you did not by the car from me." The " that's what you get when you purchase a used car." Great customer service. I am considering legal action as Mechanic said it left lot like this. Only gave 1 star as this lowest I can give. I may buy a billboard near dealer posting this information. read more

Update: Just went to get an inspection and found out all of my lights are illegal LED and every one of them needs replaced. So inspection before I got the vehicle obviously was rigged and passed illegally by the dealership! What a joke! read more

Purchased a 06 g35 on 11-15-2021 for about 12k. Somehow someone managed to get the safety inspection passed(illegally) on this car because when I took in to a Nissan dealership to get a wheel bearing replaced it turned out it needed both driver and passenger wheel bearings, lower control arms, upper control arms, and the rack and pinion is leaking. Let's also not ignore the fact that I need to replace the rear diff bushing and 2 front tires. I know that when you purchase a used car you expect to put more money into it, but a safety inspection is not something to be toyed with. You can see the pictures below from 11-15-2021(literally the date of purchase) pics below read more

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Do NOT buy a car from the dealer I bought a car February 1st and it was totaled with engine failure and all they sell is lemons. I test drove a few cars and they all were in terrible condition and not safe to drive. My car was worked on right away I replaced so many things and they even sold it to me when the brakes and rotors were extremely unsafe to drive with. Do not buy their crappy warranty either I got the best one they had for 2,000 and did a claim and their customer service was terrible and got denied for the smallest thing. Terrible sletchy people please don't buy from here they don't care about you or how you will end up financially once your car isn't drivable and stuck with your loan. read more

Everything about the buying process went smooth. The salesman DJ and manager Joe couldn't have been nicer or more professional. I was assured that the car was mechanically sound, and based on my interaction with both of them, I believed it. Unfortunately, today I took the car to my regular mechanic for the Maryland inspection and it failed big time. The cost of the repairs to pass inspection will be over $2000. I can't begin to describe how disappointed, taken advantage of and screwed over I feel at having to spend that kind of money on a car I just bought. I reached out to both DJ and Joe to let them know what's happening with the car. I haven't gotten a reply yet and thinking perhaps it really doesn't matter anyway. I guess all I want from them at this point is to send my tags after the car does pass inspection. read more

I cannot begin to explain how horrible this dealer is. From the cars they sell, to the people selling them. They will sell you a faulty car knowing damn well the mountain of problems the car has. Go anywhere but here. read more

If you want a reliable car don't come here spend a few extra money going to CarMax or carvana I bought a car from here and it's an alright car but they fail to say what's wrong with it so they can sell it to you I don't really mind since I fix cars for a living and I do content creation so it will bring in money for me but if your a normal person looking for a good reliable car (do not come here) they are a shady business looking to sell crappy cars at any cost. Some people are great there like Carlos but that's all I know of the few dozens of people that work their. They wont negotiate. It seems like they don't inspect the cars at all!!! My car has failed transmission and motor mounts and the exhaust is loose from the headers on it and they fail to say so? That's odd and I also have a friend that bought a car from them and within a month he had check engine lights for miss fires and he only had the car for a month lmao they should inspect the car well and fix it AT LEAST SAY WHATS WRONG WITH IT. Me personally I don't care but please if your looking for a good car go to CarMax or carvana they inspect the cars very well and make sure it's ready before they put it into inventory don't try to save the "few thousand bucks" when the car will lost likely fail within 2 years or less. read more

Sketchy salesman. Their "just a few minutes" is more than half an hour. Genuinely a waste of time. Shop anywhere else but here.

The cars are overpriced. They won't budge on the price, even though their cars have problems. Seems like they target the buyers who are not mechanically inclined. I know this because I looked at 2 cars, both had issues. When I brought this to their attention, they acknowledged it but refused to fix it (because it's being sold AS-IS). After I told them about the other issues that the average buyer cannot see, they were not interested in selling any cars to me. read more

Buyer be ware. Brought back to Maryland and failed the inspection due to a leaking strut. Called front desk said we only promise Virginia and then sales manager won't call me back. This is not about where the inspection was done. It is a basic flaw in the care they got paid for. They should be happy to fix the strut and get a return customer. But they don't care. read more

Although I didn't get the car because of my credit, the guys at Max Auto were kinda, quick, and straight forward. They worked with me like I was a main priority despite them always being busy. read more

Never buy from this dealership. I can confirm every single bad reviews people wrote about them on this website. I have been through it all with them. They would sell you a messed up car, crooked warranty that does not help with repairs, provide crooked financing system, very rude and disgusting customer service all the way to their managers. When you try to cancel your warranty and get your money back then they start playing games and get nasty with you. Trust me, do not get close to this dealership. The only things you will get are headaches, anger, stress, bad car and bad customer service once they get their money. I wish i could give them negative stars. Crooked people than those folks do not exist. They are the worst you can get. read more

Found the Fiat 500 turbo at Maximum Auto through the USAA online car buying service. Had good email communication for coordinating my visit with Marlo. Arfeen provided a congenial, no pressure experience when test driving the car and negotiating the price. He even took the time to help me figure out how all the features inside theThis was one of my most pleasant and relaxing car buying experiences I've had in a long time. read more

Maximum Auto Outlet - Proud of my 2013 Fiat 500 turbo w/28-34 mpg! - Auto Loan Providers Near Me - Manassas Park, Virginia

Horrible salesman. Horrible Customer Service. I had bought a car off the lot with broken tail light which was supposed to be fixed by them. I had to call the salesman 5-7 times about an update as to when to bring the car in to get it fixed. It took a whole month and a half for them to schedule a time to bring the car in. Two days after driving the car both back brakes were screeching and needed to be replaced. They have a big lot with a bunch of choices but please go with someone who knows about cars and what to look for. These people are scammers. Sorry. read more

These people are rude and extremely unprofessional. Whoever the lady is that answers the phone is obviously unhappy in her life and frankly I would be too if I worked there but it still doesn't give you the right to mistreat customers. Bought a car from here and paid it off 4 YEARS ago and the lender they paired me with still has a lien on the vehicle even tho I have proof I've paid everything off. I called maximum auto outlet to talk to my salesmen (short Hispanic guy) and was basically told "not my problem". He offered no assistance what so ever and didn't even seem concerned at all. He already received his commission on the sale so he couldnt care less. And it's OBVIOUS management does not hold their employees accountable considering how comfortable they are disrespecting customers. If you're looking for a reliable and worry free vehicle purchase, avoid this place. You'll thank yourself later. read more

The worst! They caused me to wasted an entire day and cost me two tanks of gas! Bunch of liars that are only looking out for themselves! I called and told both my salesman and his manager Mario that I was on the way and when I arrived 3 hours later they told me they just sold the car. It actually drove past me as I was walking out of the store. They didn't have the time or courtesy to give me call to say they weren't holding the car, but I sure have the time to let all my employees and friends know to NEVER buy from these jokers! Shame on them! read more

Stay away from this dealership!!!!! My husband and I purchased a 2012 Jeep Grand Cherokee from here with a week the check engine light came on. We called the salesman Mr. K who told us the bring the truck in and they would fix the problem. Three days later the light is on again and Mr K and the manger has failed to follow up with us to resolve this $1,800 problem. I wish I saw the reviews before purchasing here. read more