Ok, so here is the update... they did fix the lights; turns out there was short caused by someone leaving the trunk open in the rain which is apparently why there was about a foot of water in the wheel well in the trunk. They did not however ever fill up the gas tank. So we took delivery of a vehicle with no gas... even after getting it fixed when they could have taken it next door and filled up they didn't. The tire sensor appears to have gone out according my BF - I guess when they fixed the short, it fixed that as well... The dealer kept hassling me for a binder and I told them that when we got the car back and were confident that we were going to keep it, I would provide them with the binder but that there was no need to add it to my insurance if we weren't going to keep it. Another thing that came up... a major accident repair was not disclosed to us upon purchase, nor did it appear in the Auto Check report (recall that's what we got when we asked for the Car Fax). But, apparently my insurance agent, while adding it to my policy found that there had been a major repair for body work costing over 9K. That was hard to believe considering that is half the worth of the vehicle (new ones NOW sell for 18K base) - I thought if a repair cost that much that they would just total a vehicle. Anyway, the failure to disclose does not sit well with me, but again, it is the BF's car; asked if he still wanted it and he said yea... so, we still have it... I would have turned it back over tot he dealer and gone and gotten the other one of which I spoke in Arlington. Although I said I might bump up the star rating, because of the failure to disclose the major repair and car history I have to keep it here. Am actually tempted to drop it, but, they were prompt in repairing the lights and the little guy who did it actually seemed quite good. So there is the update... bottom line is buyer beware; but that's really applicable I think to ANYONE when dealing with auto dealers. If I had to do anything different, knowing now what I know, anytime I go to purchase another used vehicle, I will be calling my insurance agent first since they have no vested interest in the transaction and in this case, found what apparently the dealer and Auto Check couldn't. There you have it folks. Cheers @ read more

Please save your time and money and stay away from this place. They sold a Jeep to my uncle, and after just two weeks, the car started having many issues. He took it back to them to check what was wrong, but they said they couldn't find any problem and were very unhelpful regarding the warranty. On top of that, we later found out the car is salvage, and they never disclosed that to him. This has been a terrible experience. I highly recommend staying away from this place. A lawsuit will be coming soon. read more

I had a very disappointing and frustrating experience with this dealership, and I feel it's important to warn others. I recently purchased a vehicle from them, only to discover shortly after that the car had serious issues, including bad brakes and a tire problem. These are basic safety concerns that should have been identified and addressed before the car was ever sold to a customer. As soon as I noticed the issue, I contacted the dealership and brought the car back in. They asked me to come in at 11 AM, and I ended up waiting there until 4 PM -- over four hours -- with no updates or communication. I had to repeatedly ask for information, and only after pressing them did they finally tell me that the car could not be repaired that day because the necessary part had just been ordered and would not be available until the next day. What made the situation worse was the lack of accountability and customer care. I was given only two options: leave my car there or take it back in unsafe condition. No effort was made to accommodate me, and I was not offered a rental car, even though my warranty packet clearly states that I am entitled to one. At this point, it feels like once the sale was completed, customer service completely disappeared. Selling a car with faulty brakes is not just unprofessional -- it's dangerous. On top of that, making a customer wait hours with no communication and then offering no real solution shows a serious lack of respect. I expected much better. If you're considering buying a car here, I strongly recommend you think twice and thoroughly inspect everything before making a purchase. The Saler was ok, it's not his fault cause management was telling him What to say . But seriously car should be inspected before selling it to anyone especially if it has break problems I tend to bring this matter further , because the car terrible shakes and almost cause me an accident Came in at 11am till 8:30pm No update , unless I ask myself . The person who sell me the car pass me 3 times with his food eating And not even a single update or check , they treated me very very horribly in here read more

Update: dealership illegally seized truck without my consent along with all my possessions including baby bed and clothing, work boots, work tools, laptop, licenses, chargers. Lender contacted and no buyback was authorized by them or us. They have fraudulently taken vehicle and mishandled paperwork. Disputes and reports have been filed with property state and government agencies and legal action to be taken. Police report filed. GPS has located the truck at their dealership even tho lender sent them check. All of our work and babies items are inside They will not answer texts, calls or emails, next step is lawsuit. We want our truck and possessions back. Purchased a truck. 4 days later it died. Took months to get them to take it back. Gave them a chance to do right got a new truck. They're still holding on to the title. They also claimed I made more money than I did. They need to make this right and release the title to us. Still haven't sent the title. Attaching texts to show they've been dodging it. They've been reported to attorney general, bbb, and va dealer board. Next step is small claims court. Never again. Yall can make this right. You have our contact info (also via text). read more

My daughter and son in-law recently purchased a minivan from Kargar motors of Manassas. Their dealership mistakenly collected taxes for Virginia while my daughter and son in-law lives in Maryland where the finance sheet has their address. We have repeatedly tried to get them to fix this but Kargar stopped answering our calls, don't return messages, or try to fix their wrong. We are going to open a case with the Better Business Bureau as well as report this to every state agency that has jurisdiction over tax fraud. We have all supporting documentation that shows their mistake and call logs that shows their lack of interest to resolve this. read more

This has been an terrible experience. Car was purchased a week ago with minor things that needed to be fixed so I was told to bring it here Monday Jan 19,2025 but unable to drive the car because it became a major issue and unsafe to drive when all of the engine coolant drained out due to a leak somewhere. Now they're saying there is no transportation for me to get back home . When explained I would need transportation to get back home because I live an 2hrs away. Don't recommend doing business here everyone seems shady and just trying to get a sale no integrity or honor or honesty. Highly disappointed. I also was there for 7hrs and called the main line several times just to watch them pick up the phone and hang it up while I was seated in the lobby. Ended up paying $105 for an Uber to get back home after waiting 7hrs to be told the car won't be ready until tomorrow. And here we are today I have reached out to the salesman and the main line of the dealership in hopes of getting an update on the vehicle but to no avail. HORRIBLE EXPERIENCE not going to name names but I could. It made me give one star to post, but truly that service is a -3 read more

Overall she tried to overcharge me for some nonsense I didn't even need! I told her and the translator straight up, "You must think I don't know nothin about cars and the facts you guys speak shi behind my back in Spanish." Whole experience was mad disrespectful no professionalism, no care, just bad vibes all around! DO NOT COME HERE!! read more

stay away from this place, is a scam, cars are busted and they dont give a fck about you just your money. go to a brand name dealership!! don't loose your time and money here!!!! read more

Talked online did a credit application they pinged my credit told me to come in the next day. Had to pay someone to drive me over an hour to be rushed to fill out another credit application to be told they cant help me and goodbye. No hey you have a cosigner or anything totally dismissed. But yet they claim 700 down everybody rides. Liars and unprofessional sales people. Better buisness should hear about flagrant false advertisement or the fact of some of the other practices. Oh I did my homework after my experience your not that clean are ya? But I know now read more

Zero stars!! These bastards treat you horrible if you speak English!!! I applied and called back but they kept hanging up on me and I mean they hung up like 8 times!! read more

this people will rip you off!!! stay away from this rat hole!!! if you find a problem with your purchase (if you do purchase from this thiefs) you're done!!! they wont fix it...! read more

Im assuming hes buying beater cars from dealer auction and flipping them​, I've seen the horror stories and worked in this trade as a body man we use to make them look brand new and the machinic side would have it working but in a few weeks the real mechanical problem will surface and that's when the all star customer service isn't available and you just got scammed into buying a lemon. read more

i will post a negative review on every platform until my situation is handled i Was told the car was in a minor accident And all was repaired. The car ended up at Chevy for a week due to repairs from an accident. Extensive frame damage was found during an inspection. Car was sold with a clean title come to find out it's salvaged. Dealer snuck in a price adjustment on advertised price. I was told they cannot do anything about it this is a $60,000 car that is worth a quarter of what I paid for I'm risking my state not registering it and my Insurance canceling the policy which risks repossession. i'm currently waiting on the next response from the dealership after I told them that I am suing them. I haven't seen any recent yelp reviews and all of them are years old and all negative so I am updating yelp with a recent negative review of my experience with Kargar Motors read more

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Stay away from this place!!!! They sell cars that are not safe to drive with a lot of defective parts. They tried to sell me a car that broke down a day later and I kept taking the car back. Carlos Martinez is a joke should not be a sales representative and Adriana Ventura has the worst communication should choose a new profession. These people take your money, don't care to take care of customers they just care about a sale. I will report with the state. read more

La verdad una gran estafa desde el servicio hasta con el manager Los empleados hablan malas palabras Seles llama y toman mucho en contestar mejor dicho se asen los locos read more

I waited 30 minutes for them to find the vehicle I had an apt. to test drive. Not on this lot, not on that lot, must be on our 3rd site...yada yada yada. I finally did the test drive and mostly liked the vehicle. However, the sales manager was a complete turn off. He goes on the ride with me & almost immediately starts dropping f bombs while telling me stories about unrelated matters. I'm not sure what vibe I gave off that indicated I would care about his personal life or that he could talk to me like I was a buddy at a bar but it was trashy & unprofessional. I decided against the vehicle for a couple reasons but would have dealt with someone else if I went back even though he seemed to be a manager of some sort. read more

Ran my credit and I don't even live in the same state. whenever I call for financial director or even a general manager no one seems to ever be working. never taking messages. never calls back. Filed a dispute through credit bureau. This is a violation of the fair credit reporting act which is a federal offense. Would like to discuss this amicably but seeing how we are weeks in and there is no other way of contacting you, I guess this is it. In short, this place doesn't even deserve its 1.5-star rating as even serious legal matters are unimportant to them, I can only imagine the lack luster service everyday customers are receiving. read more

Very upset with the communication of this dealership. I called and spoke with a receptionist three days ago (Friday) about scheduling an appointment to view a truck I wanted to come look at the next day with cash in hand. I was told they took it in for maintenance and wouldn't be available to come view it until late in the following week and that she would pass my information to the Manager and they would call me when it was available to view. I call Today (Monday) to get an update, and they said it sold last night..Also, they use independent advertisers to post their vehicles all over Facebook Marketplace spamming it up with the same listing multiple times. Will never waste my time trying to buy a vehicle at this dealership ever again. Clearly they don't like cash, and have no sense of customer service. read more

they told me that they would give me 2000 off the price of any car with 700 down with my credit being horrible. i guess there's some sale going on right now. anyways i drove down there after work today and i sat there from 6:30 till almost 10pm and they finally told me at 10pm that i would need 3000 down because of my credit now there either trying to scam people or there false advertising. read more

I just bought a dodge pro master city got a great deal I highly recommend this dealership.I know I was a little picky but they treated me very well. If you want a good deal I recommend this dealership. They made a promise to give me a second key which I just picked up. Thank you for the great customer service read more

Avoid this place. After you take your vehicle off the lot they don't know you. My truck was taken back due to brakes to front tires rotors and breaks. It sat in their lot for almost a week and I kept giving the runaround that it was being worked on. For my surprise when I picked up on the 4th day. The only thing that had been replaced was the battery. I had to leave it another day for them to actually replace them And breaks in rotors. When I picked up the vehicle on friday they only replaced the tires to old used ones. These tires are as worst as the ones they replaced brakes/rotors and breaks not touched. Avoid this place. The sales rep will be nice to you and if you come in with complaints will avoid you as much as they can. I would give it a ZERO STAR read more

alerts alerts alerts!!!!!! no one shoul buy a care from here, the sell bad and salvage vehicles without telling you and when you complaint the next day, they will tell you to go and repair it out of your pocket. read more

These places suck I just ask about a BMW. M4 when I ask for a carfax they literally cut off the call be aware all these cars are rebuilt they are trying to have profits selling as not damage or minor when maybe it has been close to total loss thanks god I didn't do any business here remember this small business are trying to grow just do to a proper dealer all they posted on Facebook is a lie read more

The WORST car dealership I have ever been. DO NOT deal with a guy who is named """Shah"""". HE IS VERY UNETHICAL and act totally different BEFORE/AFTER your purchasing. Before I bought my vehicle from here, the guy told me that the second key will be coming with my registration but it did not even exist. I texted him check this situation with Shah but NEVER responded me back. On the other hand, It was my fault that I did not entirely check all conditions for my vehicle but I found many problems with maintenance issues after few days. BEFORE YOUR PURCHASING, HE CONTACTS YOU IN CRAZY WAY But never expect to get answer your questions after dealing with this guy. I still have tons of things to say it but if you know more about them, shoot me a message. read more

DO NOT WASTE YOUR TIME! TRUST AND BELIEVE ME, ITS NOT WORTH HEADACHE.! I just left from there a 3rd time dealing with a vehicle purchased not even a month ago. I must admit that my delivery on my dissatisfaction could have been better. We initially had issues with the key fob and windows. They fixed the window but not the key fob and wanted me to take the vehicle to another place for the lock issue. Then I went back for the second time to sign paper that should have taken me all but 30 seconds but I waited approximately 45 mins. The last visit which was TODAY, to pick up the tags based on an email that I received from them and when I get there I'm being told that I couldn't get the tags and that was my breaking point. Then the manager or someone that was clearly related to the owner, stepped in and gave me the tags. I spoke with him outside in private and spoke to him about revamping how they do things because they are making major mistakes and will lose customers. I will never buy a car and neither will I refer anyone to this place. Oh, and by the way, we had to pay for the emissions on this vehicle - isn't that just something...SMH read more

muy mal servicio son unos estafadores me robaron dinero de mi cuenta de banco tengo pruebas y ellos no se quieren hacer cargo solo ignoran mis llamadas y cuando voy donde ellos solo me salen diciendo que en un momento se reembolsa el dinero y ya tengo un mes con el mismo problema (Carlos Cuba) estafador read more

STAY AWAY!!! I don't understand how this place is still open. We wanted to test drive a truck, but they said we needed to fill out an application right off the bat. (First red flag) We did but held in to it until test driving the truck and after deciding to go ahead. They brought us the keys, but truck would not turn on! (Second red flag) After several attempts the owner literally almost yanked my dad out of the car! (Huge read flag) He says we don't know how to turn it on.. processed to try himself to turn it on. Still doesn't turn in. He cussed out the sales person that had been helping us, because HE CAN'T turn on the truck! My son was coming around to get to us when the truck moved a bit and almost hits him! He just parked the truck and went back in cussing everyone out. We went down the street to Nissan and bought a 2019 Nissan Frontier.. thank God the owner is an a disgusting bully. read more

POOR SERVICE! Dealer full of scammers and liars! I got my ford explorer unfortunately from this crappy dealer not even a month ago, and I have to pay $2,000 out of my own pocket because they lied about the warranty they gave me and they lied about the quality of the car. The car broke down and had smoke coming out of the hood because it was leaking from the water pump so badly I could have blown up with the car and I have my 3 babies with me at all times. There was no compensation for the money I had to pay to get the car fixed! They should have never sold a car that can blow up at any time! This place should be sued!!! I bought a car as a single mom of 3 which took me MONTHS to save up enough money to buy my dream car all for it to turn out into a nightmare! I wouldn't even send my worst enemies to this place! The workers are creepy too, I had my salesman find me on instagram and start messaging me creepy things. I reported it to the manager and he defended his worker!!! This place is such a horrible place!!! DO NOT COME HERE!!!!!!! I'm now in debt thanks to this bs dealer! read more

My wife and I visited Kargars today, actively looking to purchase a car. I sat in one of their cars that peeked my interest. I told a salesperson that I would like the keys so I could start it. She initially seemed startled and then incredulously asked me, "you want to start it?" I just looked at her for a few seconds because I was not sure what the issue could possibly be. Did I accidentally forget to take off my prison inmate uniform? About that time, another salesperson walked up, so I repeated my request. He asked me what my name was - not in the typical, 'lets get to know each other' approach of a used car salesman, but the suspicious 'who are you' kind of sound. In any event, I told him my name. He then asked me to come in his office. I asked why since I just wanted the keys so I see what the car sounded like. He told me that they have to take down my name and telephone number before they could allow me to start the car. Now I was incredulous. I thanked them and left. During my long, car-buying life, I have visited many used car lots and I have never I had a salesman tell me I could not start the engine of one of their cars without providing them with my personal contact information. It was only after I left the lot and looked Kargars up on the web that I started seeing all the negative reviews of their sales tactics. As it turned out, Kargars' rudeness today was my good fortune. Whew! read more

Satan's dealership. TOTAAAALL SCAM!! I normally do not post reviews like this but Mike (Not sure if that is his real name but he was the manager. For identification purposes, he is from a somali descent) needs to get fired immediately for lying, deceiving and misleading customers. I almost got scammed for EIGHT THOUSAND dollars. I had been going to this dealership for the past few days in trying to negotiate a used car. After multiple trips, we agreed to settle at an out-the-door price. Multiple confirmations and WRITTEN documentations were provided by the manager, my credit was approved, and I was on the line with gieco to add the car on my line to speed things up. I was happy that I was getting myself a decent deal. Part of the package offered to me included warranty and oil change etc. However, little did I know that I was seconds away from getting scammed. While I was signing the paperwork, the management tried slipping in a few paperwork that suggested that WARRANTY was not included. This got me suspicious as we had discussed it was included. Upon questioning the representative, he tore the paper and said that it might have been a mistake, and not to worry about it. When I started reading the paperwork in detail, it turned out that I was being scammed by at least 8 THOUSAND DOLLARS!! The out-to-door price was nowhere near what we had discussed and what was provided to us in the documentation provided by the manager. The representative was urging for us to quickly sign the paperwork and leave because everything had been taken care of. This is absolutely absurd. This place needs to get investigated and I am going to pursue legal action against this dealer. Going by the reviews under me, this is not the first time someone has had a similar experience. read more

Kargar Motors was a very nice dealership. I traveled from Chantilly and it was a pleasant visit. The owner is a very nice consultant and the staff were very friendly. I highly recommend checking them out if you're in need of a vehicle!!!! read more

This place is the absolute worst. I got a car it broke down within a week. They sent me to their mechanic turns out it was the fuel pump. Well that gets fixed 3 days later but they did however give me a loaner because I wasn't taking no for a answer. Well they call and say my car is ready I go to get my cat no car apparently the battery died and it takes a "special" battery so it never left the ship. The next day I get a call that they have to get me a another car which was by the way out of my budget. They agreed to take 500 off since I had a bad 1st experience. Well Today I get a call about a problem with my tags so I let them know that my engine light was still on so they say bring it so we can look at it. Well I get there the guy I can't remember his name says let's go outside and ask for the 500 in order to get my plates I say no so he then says my car is up for repossession and takes the 30 day tags off and takes my keys called the cops on me yes called the cops. No I couldn't leave with my car and no I didn't get any money back. They said the bank repossessed it but myself and the officer both heard the bank say their is no repossession on file. At the end of the call she ask do I owe them a down-payment. So this was all about this extra 500 that their salesman said I didn't have to pay because of the bad 1st experience. I put down 1500 all together so now I have to go to court to get my money back because remember I still had 30 day tags. STAY AWAY FROM THERE. read more

This review is about phone interaction with dealership. I did not visit or buy a car. I called to inquire about one of their vehicles (rare lotus). Staff that picked up phone spoke confidently, but obviously had no idea what he was talking about. Could not answer any basic questions about the car. Kept getting transferred to other people and then was hung up on. Felt interaction with this dealership was unprofessional. Decided to stay away from them even though I liked the car. Would not recommend this dealership. read more

I am feeling really bad now I put up a nice review for Kargars motor but a week later I am regretting that they are some straight up crooks they sold us a car told us everything was good except the tire pressure sensor may be bad... not an issue but after I got my car back to Maryland it started to shake real bad when you hit 45... so me and my husband took it to Firestone and man this car is a piece of shit the man said its not safe to drive... wtf how in the world we go from the car is great to now I have to pay $1965 to get my freaking car fixed it's only been a week now I know why he was so fast to give us a deal he knew this car was worthless..DON NOT GO THERE SHAH TALK A LOT OF BS DO NOT TRUST THESE PEOPLE.... I AM RETRACKING EVERYTHING GOOD I SAID ABOUT THIS COMPANY... if I had the power to shut them down. I would in a heartbeat... sorry ass company read more

Drove 2.5 hours with an agreed on price only to arrive and be told the price cannot be honored. When I arrived they took me into the finance manager which is irrelevant because I was buying the vehicle outright with no loan. Waste of time and not how to run a business. I wouldn't do business with them, at least 10 other dealerships on the same road alone. The price wasnt even close to the agreed over $1000 difference... on a $7000 vehicle. read more

DO NOT BUY FROM HERE !!!!! Bought truck took to get Maryland inspection and the frame was so rusted they would not even put on lift afraid it would break and told me not safe to drive , took 3 months to to work out with dealer they took truck back but charged me money to return. Did not return phone calls. Horrible place read more

I purchased a 2014 f250 powerstroke back in mid February. I had asked about every question possible and scanned the pictures a couple times and asked if there was ANYTHING else I should know about beings I couldn't see it in person and I was told NO. They lined up a shipping company and we agreed upon a shopping price of $950 from VA to Bismarck, ND . A couple weeks went by and never heard anything from them so I called and they said the first trucking company showed up and jacked their rate up so the truck never got shipped. I again never heard anything for another week and called a couple times and the guy that handles shipping always seemed to be busy and I told them they needed to find a shipping company and NOW. I called to talk to my original sales man and he had QUIT! Finally they find a shipping company and the truck gets picked up and arrives 3 days later. I meet the shipping outside and help them unload the truck that had been trailered the whole way here. I give them the money for the shipping fee and drive the truck off the street into the parking lot. That is where I noticed the truck is missing the sunroof glass! I call them and tell them not to leave and go over to talk with them. They would not give me my money back and their boss then got on the phone and said if I get my money back they will take the truck and put it into a storage facility and I will be liable for fees to get it out. I called kargar and talked to the shipping manager and he told me it isnt there problem and to deal with the shipping company. The shipping company told me it isnt there problem what happens in shipping and I had to deal with the dealer. They then left and I found out later it would have been illegal for them to keep a vehicle that I had owned. I then drive the truck home and not 2 mins into a 10 min drive I have a check engine light on, low fuel pressure and it breaks down on the way home. After I get it towed I have a diesel mechanic hook a scanner to it and the codes had been cleared before it left the dealership. So they were aware of the problems but covered it up. List of problems: -Check engine light within 2 miles -Low fuel pressure in 2 miles -Never told about the broken passenger mirror. -Light bar didnt work Sunroof glass is missing -Taillight had fallen out -The box of the truck had a fifth wheel trailer dropped on it at some point and was smashed and repaired cheap! -the auxillay plug in the backseat council is missing -The driver side rear panel has a huge scuff -It is scratched around every single fender due to the truck having fender flares at some point. -the trailer plug is zip tied in and broke - the headlights dont work which they knew about because it didnt pass on the VA DOT checklist I was sent. -the cab lights on the top of the truck flicker constantly and dont work. - the tailgate dosnt latch like it should due to the box of the truck not being straight and you can see the lines of the body dont line up. - the manifold bolts on the truck are broke and its leaking antifreeze all over the bottom of the truck. Keep in mind I wasn't told ANY OF THIS!! I still had the phone number to my old salesmen so I call his cell and talk to him about the deal and basically he quit kargar because of all the shady stuff that goes on and he was tired of screwing people over. I call kargar and they were not aware of any of this and should have seen it in the pictures. Basically I have a truck that needs 15k worth of repairs to get it to a normal working truck again. I would NEVER deal with kargar motors no matter the deal. They are a bunch of crooked foreigners here to screw as many people as they can. I am still in the process of lining up a lawyer to pursue them. read more

Do not shop for a car here. BILL the general manager is unethical, unprofessional and can be very disrespectful. The whole operation is about deception and lies. BILL indicated the selling price of a vehicle and once i got to the bus office to sign the paperwork he changed his mind and said that he never agreed to what he previously agreed to. The place is the worst place i have ever done business with. Luckily i walked out after Bill got overly aggressive. Trust me...stay away from this place. read more

I came here because they advertised bad credit/no credit. I'm trying to get my life back together and really needed a car. They got me approved with $1,000 down and only 2 months at my job. The manager Mike and the finance guy Joe explained all the financing so I could understand it. Everyone was really nice. They also showed me how to hook up the Bluetooth and use all the features. I would definitely recommend this place to buy a car. read more

If I could do zero stars I would. Absolutely ridiculous place. Don't trust them. They will tell you whatever you want to hear to get you on their lot. I had to give them my info multiple times along with filling out an app online. Every time I talked to someone they had no clue what was going on. Then tell you that you have a deal to get you in even after you make sure they will do the deal because it's a far drive. Show up and the deal is different. Thought it was suspicious before I went up there but they had the car I wanted on their lot. Would never suggest them to anyone a total waste of time. They are the type of place that gave used car dealers a bad rep in the 80's. Yes they have nice cars but they won't shoot you straight on them. read more