Had a very good experience buying a used car with 1st Choice. They were very responsive right from the beginning and gave me lots of space to examine and test drive the car without pressure. The tricky thing is that they won't let you take the cars to a mechanic off-site, which would ordinarily be a red flag, but they gave some legitimate reasons and allowed a mobile mechanic to check out the car on site. Seems above board and I'm very happy with my purchase and the interactions. read more

I just purchased a used car here and had a fantastic experience. I was looking for a Honda Fit- they had 9- and I called ahead the day before and they had the two cars I was most interested in right in the front. The staff were really nice and let me look at them and test drive them with tons of time. Once I decided, I talked to Junior about pricing. They are very upfront about the costs, and post on the wall the additional dealer fee. There are no add on costs, no surprise "transaction" fees, no upsells for stupid things like nitrogen in your tires. They also don't negotiate on prices. That can be good or bad, just know in advance! Once we agreed on the price, Junior arranged the paperwork. In ten minutes he had everything set up. He made a folder with the forms I needed to bring to the DMV and specifically stated what each form was for. We were done pretty quickly! 1st Choice Auto Sales was a great place to buy a used car. The staff are honest, direct, and upfront about the vehicles. I wish all car buying was like this! read more

Really bad car buying experience. Other reviews praise the "no pressure" style of the sales people here and that is certainly true. There's no pressure. They barely recall that you exist. Meanwhile, other dealers where I showed interest were courting my business relentlessly. 1st Choice is a 90 minute drive (3 hour r/t) from me but I was willing to travel. I test drove their inventory of manuals: a Fiat, Yaris and CruzeEco. The six-speed CruzeEco was perfect except for a whistling under the hood and TPMS warning light. On August 5, assurances were made that these issues would be fixed in a day or two. Not wanting to lose the car, I placed a holding deposit on it. Even once I put down $500, it took literally weeks and many false promises of being done "this evening or the next day" before this car was roadworthy on August 20th. I asked if we would get a break on the $8,800 price because of the long wait, and sales person Junior replied, "Sorry, no." As relieved as I was to finally take the car into my possession, I was disappointed in the entire situation and the terrible customer service up to and including the day I bought it. When we came to pick it up, the car had 1/8 of a tank of gas, not even enough to make it home. I asked about this and Eddie took it to fuel up. The Eco (manual) holds about 11 gallons; here was a chance to demonstrate some gesture of good will. Hilariously he brought it back w 1/2 a tank. Couldn't even bring himself to send me off on full. Just TWO WEEKS after purchase, the check engine light popped on. My mechanic discovered oil splattered all over the engine, the compartment that holds the oil was nearly empty and the valve cap was busted. I reached out to 1st Choice, manager Eddie was of course useless. He said none of this was covered under the warranty, but suggested I bring the car to him anyway, for out-of-pocket repair, knowing it was a 90 minute trip and the car was in no condition to drive. He refused to take responsibility for selling me a damaged vehicle, implying too much time had passed. Again, I bought the car August 20. This was September 4. Not wanting to waste any more time / energy / money with 1st Choice Auto, I paid my mechanic $400 for the work. Looking back I see as soon as I settled on this car and was no longer actively shopping around, it put me in a terrible position. I needed a new commuter right away and SHOULD HAVE BOUGHT ELSEWHERE, but the non refundable $500 deposit and the continual promises kept me locked in, so for weeks I was scrambling to get myself and my kids around without a commuter, both before purchasing and then again when the Cruze was in the shop two weeks later. I do love this pretty little car (see pics). It is so fun to drive and gets great mpgs - hence the "ECO." But was it worth all the long wait, all the hassle and extra expense??? I guess I'm struggling to understand why it was put for sale if it wasn't ready to be sold and why it never felt like any kind of priority for them to sell this car to me. In retrospect, I realize I appreciate being treated as a valuable customer by other dealerships interested in earning my business. With 1st Choice Auto, it's kind of the reverse. And I would not recommend. read more

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They have really wonderful customer service but they will not budge on prices . Those cars are really older too but it's cool because they must be doing good business too get those prices for them old cars. read more

Drove all the way from Greensboro NC to test drive a 2013 Tiguan with 50k+ under its belt. We had called couple of weeks before and told them we were coming. As we arrived, they brought the car to the front, just in case you were wondering why we drove 3+ hours to test drive it, MANUAL TRANSMISSION BABY! Anyway, let me continue, we both drove the vehicle, some cosmetics dings, cruise control doesn't work, some covers missing, tires ok...well guess what, it's park on our driveway. Dealing with 1st Choice was a breeze, they were professional and honest. We got a great car read more

1st Choice Auto Sales - Auto Repair Near Me - Fairfax, Virginia

I was there eaier today to look at a car that was $2500 over what NADA said the car was valued at. The car had body repair at rear via overspray on the exhaust, the starter was making a horrible sound starting the car. Various other paint problems yet they wanted top dollar. When I went inside to talk to them about negotiating a price, I was told it was a fixed price. I would recommend avoiding this place as you may not get what you are expecting. read more

They were really good. Only Two guys working right now. Both worked with me in finding the right vehicle that matched my needs. The car I found I went over with a fine tooth comb. They let me put it up on ramps so I could look under the car for oil or fluid leaks. I found that there was an oil leak from the timing chain tensioner which is common on Toyota Corolla's. They told me they would get it fixed and contact me when it was done and ready for pickup. They also since I have emissions in Stafford county are going to get that done as well as fill up the gas tank for me. To me that is good customer service and I can't say enough. Thanks JR. and his partner. See you soon. read more

Our experience was great, start to finish. Eddie and Edwin were polite, knowledgeable, helpful and honest. The car looked great, with one small problem: driver's side mirror control didn't work. Eddie fixed it right away. The car was very clean and fairly priced. I was impressed that Eddie's inventory included this gem. A very good purchase, and I love the car even more, having driven it 100 mi to get it home (PA)! You can trust these guys. read more

10 stars!! This is my 3rd car that I bought from 1st Choice Auto. My kids have purchased cars from them too! They treat you like family. The cars are immaculate and reliable. Great prices and large inventory. Don't think twice about visiting them. You won't be disappointed. Ask for Eddy, he's the absolute best. read more

Best choice I have ever made! 10/1 experience got my car same day and they even had mechanic check out one last time before I left the lot.

I had a great experience here with Steve, Eddie and Edwin. They were all very helpful, no rush, no pressure sales here. They have wide variety of quality cars and reasonable prices. I've bought 2 cars here and recommended this dealership to anyone looking for a pre-owned car. read more

I had a great experience at this dealership. They were so chill and friendly. They were reasonable and honest, which is rare. I'd recommend this dealership to anyone. read more

Purchased a low mileage Volvo C70 T5 from 1st Choice on March 16, 2024. . Great car in superb condition. Eddie and team were responsive to all of my questions and their mechanic even performed a short test on one of the car's systems that passed w. flying colors. Excellent car and excellent, efficient dealership service. Highly recommend. read more

As 19 year old student in college I was grateful to run into this well oriented community. I've been searching for the past year to find a car to suit my needs and could not find anyone at first to help me. I was desperate and even ended up going to other dealerships where my credit was ran through and was only given offers for cars that moderately to severe damaged but here I was treated like family. Im glad to buy my first car from 1st Choice Auto Sales and I recommend any other students to do business with this dealership. read more

OMG no! I must say that Lesile and Howard were very helpful, but the vehicles are not up to par. I took the 2010 Blk Camero to my mechanic and just from a walk around they found what's in the photo. The 1st thing they noticed was the sticker on the door panel was hand written and the vehicle had HT truck tires on the rear which (they informed me) threw off the alignment. View the photo that I posted, it's interesting. Also, make sure that you always let a mechanic check out a vehicle before you spend your hard earned money. The repairs on this vehicle would have been over 3700 dollars and that was from them walking around the car. 1st Choice wants 10,500 for this lemon. Very disappointing! Beware! read more

1st Choice Auto Sales - Read carefully! This is sad - Auto Repair Near Me - Fairfax, Virginia

I was helping my son find the car he loves, a Lexus LS430 2001. We were pleased to find three of these vehicles on their lot and that the owner loves that model as well. The sales people were all very friendly and helpful. The sales transaction was easy and fast. I was impressed with this auto sales business. read more

The only person who was able to help us with what we were looking for, and willing to make reasonable negotiations was a young man named "Ya-ya." The car was great, the battery was not. and considering we needed to get it inspected in a different state should have also been a deal breaker to bring down the price. The older man with glasses told us, who I'm assuming was the owner: "If it doesn't pass MD inspection, bring it back and we'll fix it guarantee so it passes" But shouldn't your cars already be inspection ready..? The battery was already weak. Ya ya said be would replace it for free. Thank you. 2012 Honda Civic with 63k miles an after market radio that even drains the battery more than the engine itself.. that's probably why they sold the car. Won't be coming back here. That man was getting too smart and too rude and I saw that man talking about us as soon as we left just because we wanted a few hundred off a $8,900 car that was $10,500 out the door. Ridiculous. But thanks for your help Ya-ya. read more

While driving out Fairfax Blvd I noted a red Mustang rag top sitting on this lot that I'd never noticed before. I've been looking all over and nothing had 'lit my fire'. I turned around and parked next door. Looked the car over and it was a beauty. 2008 V6. Low mileage. I contacted them and made a date to look at the car. WOW. Nice ride. Good price and Yahya was an amazingly informed young salesman about this car! He is only 20 but wise beyond his years. Yahya took me to Steve, the Manager who really worked with me. I was able to make a down payment and Steve held the car for me for several days, as I was traveling. Steve has been Mgr since the place opened 11 years ago! He is pleasant, efficient, and has excellent Customer Service skills. After about 10 days, I saw a coolant leak and Steve said to bring it in. I did, Yahya and Abdul (Mechanic) crawled all over the car but couldn't find the leak. After about 2 days it reappeared. My mechanic fixed it (Thermostat Housing), as it wan't part of their actual warranty. Now if only Virginia DMV would deliver the TAGS I'd be even happier!! Thanks 1st Choice!! JPW read more

They sell lemons. Do not buy a car from this place. They're very rude. They have a buy as is policy for a reason. The care are jacked up. I had to replace the transmission the first month. DO NOT DO IT read more

definitely your typical used car sales lot would screw you over to make a quick buck. basically if anyone from Virginia bought the car that i bought (was already virginia inspected), theyd time to find out their brakes immediately need changing. thankfully i am from maryland, and i had to get my car inspected prior to registering it, which showed the issue w the brakes (2/30 to be exact). now maybe it's because their own shop couldn't get the front wheels off (so incredibly rusted on a real shop had a struggle getting them off), and maybe that's why they didn't do the brakes. also the dip stick for trans and engine oil look like they may have been replaced prior to the car being listed for sale. for a 06 corolla w 86k miles that was $8.5k (9.5 including fees), and barely passing front brakes where as i went to a literal trailerhome dealer in rockville maryland and got a 03 corolla 170k miles, $4k with more up to date brakes. really embarrassing if you ask me, especially since this car was more than likely going to be sold to a virginia resident, who wouldn't have gotten it reinspected, therefor brakes could have gone out on them without them knowing that was a replacement needed very soon after purchase. not to mention the carfax report showed before this dealer bought the car, it was maryland owned, meaning they had to get it virginia inspected prior to selling it, and they were fully and didn't disclose. don't shop here unless you have your own solid mechanic. yes it's a gamble when buying used cars, but this stuff was purposely hidden to make a quick buck. But welcome to the world of used cars, flip it spending as little as possible shining up someone's used read more

Was searching the internet (car search site) for a vehicle for my daughter and saw a nice vehicle at 1st Choice Auto. First when me and wife got there the salesman (Rham) was very professional and not pushing about the car. He told us everything about the car, asked us what was the purpose of the vehicle and helped us look at several other options. Within an hour we picked out a car and returned the next day for pickup. I have purchased nearly 10 cars in my lifetime and this was the best easiest experience I have encountered! read more

Don't bother wasting your time coming here , cheap prices for a reason. They won't even let you go get the car checked out by your mechanic with money down . Workers are very rude also. 1st choice is utterly a joke more like last choice. read more

Dealing with used car lots is a hit or miss type of thing. But I have to say I was quite happy with the folks at 1st choice. Especially in this time of Covid-19, they were professional, and friendly. I knew the car I wanted and I was not disappointed in it. Paperwork done without pressure to buy unnecessary things, no surprise fee's, when I took the car to the shop to inspect it after the purchase, they gave me a clean bill of health. Look, a used car is just that, but I enjoyed dealing with a group that showed both professionalism and integrity. read more

They have people give them a review when they first get the car. That's why they have good reviews. They charge an outrageous down payment. They set up most payments on biweekly schedule and when payment is due on Friday they repo on Friday night at 11pm. Yes the same day the payment is due. All the while telling the customer it's ok to come the next day or when ever they are planning on coming in to pay. Their scaming people by redoing cars and charging a second down payment to get them back or resaleing the same car over and over. So please people be ware!! My husband worked for them. And I was done the same way as well. read more

Several weeks ago my 2004 Honda CRV was rear-ended and deemed "totaled' by the insurance company. I decided to buy another 2004 Honda CRV rather than a new car as I prefer its design. I found one at a dealer in Fairfax and, although the car was fine (albeit too expensive), I positively hated the experience. I felt as if I'd entered a shark tank when I entered the parking lot and was approached by multiple sales people. (They were doing their job, but I hated the atmosphere and pressure and left). When I saw a notice on one of the on-line services about a car at 1st Choice, I drove out there with great trepidation. BUT as soon as I met with Eddie, I immediately felt as if I were speaking with my brother or my father and I completely relaxed. I can't speak highly enough about the professionalism, wisdom and kindness of Eddie and First Choice. When I buy my next used car, I will definitely seek out Eddie and his expertise. (Oh, and by the way, when I asked to have things checked or double-checked before I bought it, they were swiftly attended to.) THANK YOU! read more

I came here to look at an acura tsx I was highly interested in buying for my girlfriend. I pulled into the parking lot and stood outside for about 15 mins. One gentleman finally asked if I needed help and I told him which vehicle I was Interested in. He had an employee pull out the car from storage but then they just left me standing there. I visually inspected the body, it got into worse shape since the photos were posted via ads. I checked the mechanicals, poor timing belt and signs of major past leaking in the oil and possibly the coolant. My inspection took me about 20 minutes and during that time they never approached me again, asked if I'd like to test drive or anything. I came back a few days later with a coworker who was interested in another vehicle which he was supposed to purchase 3 weeks prior but couldn't due to the security system malfunctioning and I'm glad it did. The automatic manual transmission wouldn't change gears, the radio didn't work and it lacked power, usually signs of a bad motor. I convinced him not to go back, which he didn't. I recommend you stay away from this lot and go to more reputable dealers. read more

Eddie, Steve and their staff were truly a pleasure to work with. After negotiating the deal, Steve completed the paperwork in less than 30 minutes. His staff prepared the car and we were out the door. Eddie ensured me that any issues with the car would be resolved promptly. I notified him after day 2 that a service light appeared on the dash. He had forewarned me if this occurred, he would handle it. Not only did Eddie handle this in short order, he provided a loaner car. After 30 years in the Marines, I can recommend this car dealer as reliable and forthright. Great job. read more

I bought a car from here in the beginning of September and I moved to Colorado on the first of October. When I arrived to Colorado my check engine light came on. I took it to the shop and the car has bad head gaskets. The warranty is only paying $1100 and I am left to pay $1500. I know you buy a car "as is" but they should be selling good cars. Get your car checked over by someone you trust. Should be Last Choice Auto Sales! read more

This was my first time buying a car. Both Ram and Eddie were very informative and helpful and friendly staff. They even drove with me to hear my car drive and offered to fix it, and replace brake parts. They read to me about the warranty and explained what the coverage included as I was a novice. I did not bargain down the price as I felt the car was a good deal and I love my new used car! They even made sure I had all my paperwork ready for registration and clearing inspections. Thanks guys! read more

This is by far 100% the best used car dealership I've ever been to. And I've been to a lot (Caspian motors, sterling motors, various Mazda dealerships, CarMax, the list goes on). I'm a bit of a perfectionist and ask a lot of questions, and the folks here never pressured me, never hassled, and let me take my time looking at the cars. The owner and his son are awesome and very knowledgeable and helpful. I highly recommend checking out their inventory. read more

Was looking for a used and reliable car. Ended up here based on mostly positive reviews. Steve is an absolute wizard who is very honest and detail oriented. A used car is a used car. Once you buy it will cost you a little to get the car how you want it to be. My car is no different. In the end they take care of everything for you from a license plate standpoint and were honest and trustworthy throughout the process. Good guys good stuff! read more

This small lot is packed with cars, trucks and vans. We found a vehicle we wanted on line. So we drove 140 miles to get there. The team at this dealership was laid back, but professional. No pressure to buy and no pressure to buy any add on stuff. The paper work was processed quickly and we were out the door in a very short time. They sold three other cars in the little time we were there. This was our first used car we've ever bought and we were nervous about it. Eddie and his staff were a pleasure to deal with. read more

I had a very positive car buying experience here! Very friendly staff who were helpful and timely. I never felt pressured to buy - they have a very relaxed environment. We closed our deal with Eddie who was kind and reasonable. Overall no complaints working with 1st Choice! read more

I have bought two cars here in the last year. Rahm helped me both times and he was great. Very helpful but no pressure.

Buyer beware. Please do your research on your car of interest. They are accommodating and helpful to sell you their car. I had test driven the car that went well but after bringing the car to the mechanic, they discovered that the cost of the car would have almost equaled the pending repairs found in the inspection. read more

Very happy with my purchase at 1st Choice. Bought a 2007 Hyundai Elantra and the thing has been running like a charm. Great service from both Eddie and Steve... friendly, knowledgable, no B.S. They were very up front with the process of buying a car in VA and moving it to MD, which can be a hassle, and helped take care of financing with NFCU with the greatest of ease. Couldn't be happier, highly recommended! read more

This is not your average dealership. Eddie, the manager, is so kind and makes you rethink your vision of a typical car salesman. From beginning to end he bent over backwards to ensure that I was happy with my purchase and indeed I am. Thank you again Eddie! -Catherine read more

Just purchased a nice, low miles 2004 Ford Explorer from First Choice. I did not do my own homework and purchased without a vehicle inspection. There were some to be expected maintenance items (considering age of the car) that were revealed in an inspection after I purchased. I immediately called and must say I was impressed at their willingness to remedy the issues. I am currently waiting on the repairs and intend to take it back to my regular mechanic for one additional service after I get the car back. Will update my review after my mechanic takes a look at the work they did. read more

Had a good car buying experience with Steve, Danny and Payam. I'll detail the things I like about this dealership, and other observations. 1) They pick cars well. While the car I bought was not the lowest price around for the model, it was in the best condition. No smells, rust or leaks. 2) The test drive policy is better than many. Basically, they take your license and let you take the car to drive and/or show a mechanic. Other dealerships are difficult in this respect, while 1st choice is old-school. The sales team I worked with, Steve and Danny, are very open to customers gaining confidence in the cars by driving them and otherwise evaluating them. On the lot, Payam does an excellent job of bringing the cars in and out, giving rides home after purchase, etc. 3) They are a cash business, and do not accept checks. Able to work through minor issues regarding keys, paperwork and inspections without disagreement. read more

I bought a used mini cooper from 1st choice in December, and I have been meaning to write a review! It recently came back to the forefront of my mind as I drove from DC to my hometown due to the current pandemic situation. The car was steady and had no problems on the 1,000+ mile drive. It was nice to feel confident I could get to my home to shelter in place, and that would not have been possible without 1st choice auto sales. Thanks guys! read more