Quick and easy, found a car i liked online, setup an appointment to see it, and test drive. It was all easy and smooth. Loved the car, and ended up buying same day. Haven't had any issues, put around 15k on the car. read more

I had an appointment to look at a car with Eagle Automotive Dealership. The owner, Guillermo knew I was coming and what time I was coming to meet him. When I arrived I was told the car I was interested in was in the warehouse. I waited approximately 45 mins for someone to bring a dirty car for me to look at and test drive. The car appeared to be OK and the test drive was OK. So I decided to purchase the car (2013 Ford Focus). I did not leave the lot with the 2013 Ford Focus. I was promised the car would be delivered to me. (So far, I am getting a good vibe from the Guillermo). On the day the car was to be delivered I received a call from Guillermo informing me that the person delivering the car needed to go back to the lot she was having problems. A couple of days later I was called and told by Guillermo the car should be delivered to me and that I need to have it inspected in my state. Guillermo also informed me if the 2013 Ford Focus did not pass inspection in my state he would make the necessary repairs to the car. (I'm still getting good vibes). I took the car to inspection and it failed. I called Guillermo to inform him of the failed inspection, texted him a copy of it and a short list of minor things inside the car that needed to be addressed. He then agreed to what was on the list as well as the failed inspection list. I was called to come and pick the car up everything was repaired and ready to go. Now here is where the NIGHTMARE begins. When I went to pickup the 2013 Ford Focus I had to wait for at least 3 hours due to when I got there the car was not even ready. Eagle Automotive did not even start the repairs until I got there. I was sitting and waiting for hours. Eagle Automotive repairman rushed through the repairs and now nasty and rude attitudes start to emerge. I was told by Guillermo that he was doing me a favor and some of the other people in the office (2) to be exact starting being rude and disrespectful as well. Guillermo claimed the repairs were complete and I left. Long story short I purchased, the car in December 2023 I drove the 2013 Ford Focus for (3) months Jan., Feb., and March. I called Guillermo and explained the problem. Here I am today to let everyone know this is not a good dealership to buy a car from. Eagle Automotive Guillermo sold me a car that he new had a faulty transmission. I drove the car for only three months and basically had to trash the entire car to the junk yard. Please do your research before dealing with Eagle Automotive. They ARE NOT HONEST PEOPLE!!!!! I WOULD NOT RECOMMEND BUYING A CAR FROM EAGLE AUTOMOTIVE!!!!!!! read more

I went to Eagle Automotive to drive a car on July 13th 2025. I loved the car. My only issue is it had a small rattle coming from the dashboard. I told them I will come back to purchase the car if they fix that rattle. I got the financing from my bank and was told the car would be fixed within the week. It took 3 weeks and me constantly calling them for an update (no one reached out to me at all) and them telling me it will be ready in a few days every time i called, just for them to finally tell me they cant figure out where the noise was coming from and they couldn't fix it. I shouldn't have to chase a dealership down to spend my money. Now I have to fine a car elsewhere. Bad business read more

do not trust the inspection that comes with your vehicle from them. get your own inspection done, trust me. bad rotors, bad brakes, bad tires, tailpipe fell off while traveling and I didn't put 500 miles on the vehicle. do not trust them read more

Don't even think about it! If I could give a zero rating I would! These guys would rip their own mothers off! I bought an Elantra from these guys that was SO messed up. I paid about 12 grand on my car. I have since spent about the same amount of money just to fix the car. But at your own risk! Just saying! read more

Bought a 2012 Prius from this dealer back in March. Before I took it home they put new brake pads on. I get halfway home and have a horrible screeching noise. Turns out the mechanic forgot to put one of the bolts back in the rear caliper. Call to ask for help fixing and they say they'll send out a check and the part. They do Nothing. About 3 days after that my dash board lights up like a Christmas tree, take it to the Toyota dealer. They say the car has a bad abs pump and brake master cylinder which is $3500 to fix. I call Eagle Automotive back "sorry no warranty". The Toyota dealer proceeds to tell me they most likely erased the codes long enough to sell it. To top it all off I get a toll violation in the mail. They gave someone else my temp tags I originally had in my car and they are racking up tolls under my name. Do yourself a favor STAY FAR AWAY read more

I spoke to William (owner) over the phone to set an appointment for the following day to see a red BMW I8. I told him I was driving 3 hours to get there. I arrived and the vehicle had not been cleaned inside. 7 months this car sat in inventory and it was filthy. All of the cars on the lot looked filthy, like they hadn't ever been moved. The vehicle had not been inspected either. I sent the car to a BMW dealership for a pre-purchase inspection. Tires were bald. Brake pads were completely worn down. Cracked headlight. Front bumper bracket was broken. I mean, William did nothing to make this car pass state inspection. He offered to install new tires, which he has to do anyway to pass inspection. So, I was still interested. He claimed he could just change the headlight lens on the $8,500 headlight for $216. I was willing to replace the brakes, so I asked him to take care of the only other issue, ask a body shop what it would cost to install a bumper bracket and he said he would. I never heard from him again. His loss. I bought elsewhere for less money. read more

This dealer is very bazaar to say the least. I have called, emailed & text them. Mailbox always full. When I finally get someone on the phone he seems to have trouble with inventory, I was interested in a car & ask about it. He told me it sold. Fast forward few days later. I see the same car for sale again. Its listed in their inventory & re-posted on craigslist. So I tried to contact dealer again thinking maybe they made mistake. I cant leave message because mailbox full, sent text, sent email, all I get back is spam for a dealer you cant contact. I'm not sure they are real dealer. My son needs car & was willing to take look to buy but their definition of "Sales" is different from mine. Don't bother with this place because if you cant get in contact with them to buy a car think about trying to contact them if you have problem with car they sell you....No way! read more

Brought a BMW X3 from here. After drive 1 month, the engine oil start leaking. I went to dealership, and was told that I need spend $12,000 to fix it. And I found another small car shop and quote me a price like $6,000 but not promising issue to be fixed... plz if you don't know cars. Just do not go to this dealer... read more

Bought a 2008 Honda Fit from these guys recently. First time I bought a car on my own (my husband got a new job, and was very very busy with that, and we needed the 2nd vehicle), and they were great to work with! I mostly worked with Guillermo. He offered to take the car to my mechanic so they could look it over before I committed to making an offer. Customer service was A+. After learning more about the car, we were able to negotiate a deal that included them doing some repairs for me. The next day, I was driving the car off the lot! Also, not a deal-maker or deal-breaker, but they offered me cold bottled water both times I was in the office. Being about 3 months pregnant, it was a welcome gesture in such hot weather. read more

Sale staff Very rude and manager they don't want to show the cars they are pretty non professional and ignorant.

I can't say enough how great my experience was...I got a quote from CarMax, Eagle promised to beat it. I took the CarMax appraisal back Eagle, I walked out with a Check within 5 min Car XC90 Volvo 2007 read more

I purchased a used 2010 BMW 5 series with the help of Amro. He was fantastic and so helpful! I can't be happier. I found the car online via their website and after calling him, he confirmed that he did indeed have it on his lot and I could see it. When I arrived there, the BMW was parked in the front ready and waiting for me to test drive. He ran over the highlights of the car and we were already sold. Amro is very personable and easy going. He was very flexible with our timing was not pushy at all (as we all know many car dealerships can be!) He answered all of our questions and I can tell you he really knows his stuff! I got a great price and I would most definitely suggest him to family and friends in a heartbeat!!!! Go to Amro!!!! read more

DO NOT BUY!!! I AM WARNING YOU FROM A KNOWLEDGEABLE CAR PEROSN...Worst experience every.. I don't have enough time to write down how terrible a simple transaction was. I had cashiers check for full amount ready to go and it took me 4+ days to get the vehicle along with many headaches along the way... long story short I bought it was promised a bunch of things and even promised them to bring the car to me 1.5 hours away due to them promising to have the car ready for me a day before and they didn't after I made the drive there. One of the reason it wasn't ready was because they wanted to get it cleaned and ready for me.. as you can see in the pictures this car wasn't cleaned when it got delivered. DO NOT BUY read more

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I bought a 2013 Subaru Forester from Eagle Automotives in early 2022. Guillermo and the team were friendly, incredibly helpful and made the process so easy. You wont find the usual car salesman techniques here, which is a breath of fresh air, they will tell it like it is, so you can make a decision thats right for you. After bringing the car for an independent pre-purchase inspection and finding some minor repairs that were needed, they had their mechanic do the work for free, so I could get the car at the price we discussed in great condition. They communicated with me throughout the process and helped address each of my concerns to ensure I was comfortable with the purchase. We worked everything out ahead of time, so the paperwork was easy when I came to make my purchase and they walked me through everything I would need for registration, etc. Since they are a smaller used car dealer, you'll definitely want to do a pre-purchase inspection, which they will help you arrange. read more

got Dodge Challenger from them and I love it and the car buying experience was excellent nothing but positive things to say about the dealership and salesmen read more

I bought a used, red Toyota Highlander from this dealership in mid-March 2021. Very pleased with my purchase! Ask for Zach - he goes above and beyond in terms of customer service. I got a quality car at a great price. I visited four other dealerships before purchasing my car from Eagle Automotives. By far the best deal I found for a car I felt safe driving in. read more

Everyone at Eagle Automotive did Everything Possible to make my Deal Happen I've always wanted to purchase the vehicle l brought from them and l Thought l would have to wait awhile longer But they made it Happen I would like to Thank them The Truck is like New And l really Like it l Plan to Purchase my next Vehicle from Them again You need to check out the Nice Cars and Trucks they Have for sale read more

I had an excellent experience at Eagle Automotives. Guillermo showed me the car, let me take it to my mechanic to get it checked out, and dealt with me very fairly. He addressed some small issues my mechanic found and was fast and thorough. I ended up not buying the car due to a personal emergency, but I'd go back to Eagle Automotives in the future. read more

Great experience! Super easy and quick! The dealer allowed us to take the Odyssey to a Honda dealership for a pre-purchase inspection. This inspection provided us a service report detailing the maintenance that would need to be done if we decided to purchase the vehicle. read more

I bought a 2008 Nissan pathfinder for my wife from Eagle Automotive in Arlington Virginia and their Customer service was outstanding. They put free entertainment in the car for our kids, I will recommend them to all my friends and everyone who needs a great car dealership. All their cars are too notch and the paper processing was easy and smooth, great and outstanding dealership. read more

Eagle Automotives - My Wifey's 2008 Nissan Pathfinder - Used Car Dealers Near Me - Arlington, Virginia

The most unprofessional wanna-be dealership I've ever gone to view an automobile. Was threatened and insulted by the OWNER. For people who claim to be in the customer service industry - you've got a lot to learn. Just because you don't like hearing what a person/customer has to say doesn't allow you to then go and act like a 5 year old and have a temper tantrum. You're dealership is as greasy/slimy as your hair and you'll more than likely be out of business by years end. DO NOT BUY FROM THESE PEOPLE...... read more

Just bought a VW from Eagle Automotive. Very good experience for my daughter and me. No high-pressure, no gimmicks. I got a good price; my mechanic inspected it before purchase and said it was good to go. A couple of minor, fixable cosmetic issues that the Eagle crew took care of before purchase. They cleaned up the car very well, and the transaction was smooth and quick, mostly done by phone except for the actual signatures, check, and handover of the keys. Highly Recommended read more

I just recently bought a 2011 Cadillac Escalade from this dealership. I've only had it for two weeks and already it needs $2200 worth of transmission, brakes and additional work. My brake calibers seized up on me just two days ago. One of the tv's in the headrest doesnt work, the arm rest was broken, every two days i have to put air in 2 of the tires..... Need i continue?The oil was not changed prior to my purchase and so far this isn't looking like a good purchase for a 27,000 vehicle. The only bright spot so far is the customer service but that's not giving putting money back in my pocket for a bad purchase. I will not be recommending this dealership to anyone and wish i could take the truck back to be honest. read more

Let me start off by saying I work in the customer service field for a very large company so creating good experiences for customers is something I do daily. Everything at Eagle Automotive went pretty smooth from start to finish. Minor hiccup with the guy I originally spke to regarding the vehicle I purchased quitting his job in the middle of everything did make me a little uncomfortable but I dealt with it. A man name Bryan kindly filled his spot. Bryan is kind and responsive and replied to me via text quite often with any questions I had regarding the purchase. He asked that I brought cash for the deal vs cashier's check. I obliged even though this option did not make me comfortable. We completed the sales everything was good. I got my inspection Completed out of State MD ( he offered to me to pay the out of state inspection cost. This I happily accepted) About 1 week later got my hard tags and Nov 18th He said he would send me the money for the inspection. By Dec. 11th still no check. I texted him asking about it and long and behold it was the first time he did not reply within 24 hours. So I finally called the dealership spoke to him And he said he would send it out. As of December 16th nothing. read more

I had a great experience buying from Eagle automotive. Guillermo and his team are great, they really know their stuff, and Eagle automotive has a great selection. I bought a Grabber Blue 2012 Ford Mustang, I drove all the way to Virginia from Delaware because it was just the car I was looking for in the perfect color, and I'm so glad I did. There was a small hiccup in passing DE inspection because the passenger seatbelt had issues. Maybe Eagle didn't realize it because it was the passenger side, but they did guarantee the car would pass inspection, so they quickly fixed it at no cost to me. They are a great place to buy a car, I would highly recommend them. read more

My experience at Eagle Automotives was extremely positive. I worked with Guillermo who could not have been any nicer and more professional. The transaction was smooth and efficient. Will definitely be a returning customer. Highly recommend! read more

Purchased a BMW 535 the ultimate driving machine...Eagle Automotives demonstrated the 10 Commandments of Customer Service. 1. Good Listener, they took the time to listen to my needs. 2. Identify and Anticipate needs, the persons here identified the repairs that may be needed down the road and informed me of what items to be aware of. 3. Make Customers Feel Important and Appreciated, well they sure did that by driving the car off the lot for me, as I was hesitate to maneuver around the other vehicles located on the lot. 4. Body Language is Key, there words and actions were congruent throughout the purchase. 5. Understanding is Crucial, they talked my husband and I through the buying process. 6. Appreciate the Power of "Yes", all of the reasonable requests that I made were met with a Yes. 7. Know how to Apologize, the staff here apologized for my car not passing the MD inspection, however, this was only due to my tinted windows. 8. Give more than Expected, I had to take my car back, as they offered to remove all the tint and I accidentally left my heavy bags in the car. The gentleman removed all my heavy bags so I did not have to lift anything. 9. Get regular Feedback, they often touch basis to see how things are going with the car. 10. Treat Employees Well, I seen this first hand. They thank one another and from a customers perspective, if the employees treat each other with respect, then you know your in good hands. read more

This is an update about this place, I got a car from this dealership on 02/10/2016 and returned It 2 weeks after on 02/27/2016 because I found broken glasses under the seats, and also the check engine light came on and shut it off by itself, also I found information of the past owner and that person told that the car was in a serious accident , since then I've been trying to get my down payment back and they are refusing to do so, they told me that they will send my check and they never did, now what's happening is that they are avoiding me, they don't answer my call, text or emails, the manager Bryan Meridieth called me ignorant and ridiculous because maybe I don't know how to drive a car, so I decided to stop by the dealer today ( 05/06/2016 ) and that guy named Guillermo ran away as soon as he saw me, and told someone to call the police because I was trespassing, lol but I was recording everything on my phone, so do not buy a car from this place unless you want to get in troubles just like me, and do not buy the GRAY SCION TC 2008 MANUAL TRANSMISSION THAT THEY HAVE IN STOCK, Because is a piece of junk ....I will keep you posted, stay away from this place, they just want make profit from others hard earned money.... read more

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I bought a car in August 2016 from Eagle Automotives. These guys were great from start to finish! I bought a car that was in great condition and received better customer service than I ever could have expected. I would highly recommend these guys! read more

The guys at Eagle Automotive were very helpful and upfront. No hassling. Very personable and easy to work with. Great selection of used cars to fit any buyers price or taste. This is one of those times looks can be deceiving. Easiest car buying experience we've had. Bought a 2005 Honda Odyssey from Sam. If you are in the market for a used car, please go and see these guys. read more