This is big Thank you to John, the bartender and mangement last night for all their hard work Thursday night with the water problems in Sevierville and dealing with such a limited menu.They were so accomodating and the restaurant was still busy. This staff here , not just last night but every time we come, has been exceptional. Taking pride in their jobs,being courteous, attentive to concerns and making this a family affair restaurant to enjoy coming to for years to come. To Josh, the asst manager, who has been there for years, and all the staff working as such a close knit team, YOU are what make this restaurant a pleasure to come each and every week. read more

Me and my wife went here on the weekend and they were out of oysters, asparagus, crab legs I ordered a piece of grilled salmon that was over cooked the lobster tale that my wife had was tasty but it was as big as an oversized shrimp! Food and prices do not match in this restaurant, it looks like they hire 16-18 year old students working Part-time in the kitchen working of a cheat sheets not caring what goes out of the kitchen instead of having a trained person that works full time as a chef and knows what they are doing. read more

First stop after driving 5 hours to Gatlinburg! We started out with oysters on the half shell which had a odd taste compared what we are used too! Our ultimate platter was Ok, the shrimp was tough! Prices here are high and service was not that great! Our waitress was too busy playing with her son than to take care of our needs so that is the reason for the 2 stars! read more

Wonderful meal. Wonderful service. Dante was my server and he was so sweet, efficient and quick. Loved my experience here!

Angelica, thank you for your response. I don't have a Facebook account and we won't be back for a year or so as we live in Milwaukee Wisconsin. Is there another way to reach you? read more

Tiffany is the most amazing server!! We loved her so much! Stopped in for drinks with Ashley while we waited for our table, best bartender ever!! read more

This place was packed. Our server was awesome! The food was all hot and fresh. read more

Nice service prompt food was asi some Ms Barbara our waitress was fenomenal super good customer service will be back

Lovely location. Very clean. Happy place with lots of smiles. Servers are very kind and attentive. Raspberry iced tea that they serve are free flow and very refreshing in the hot weather. The lobsters are delicious. The blackened salmon are delicious, too. The clam chowder could use more clams today, though. The pasta also could be tastier. It is rather bland to be honest. But then I guess better rather bland than too salty. But hopefully they can be a little liberal with sea salt on their food next time It is very pricey. But you got quality seafood. Will come again when in the area. read more

The only reasons for the for stars is our server, Justus. He turned our meal around after having to deal with a sub-par hostess staff who after telling us 20 mins we waited over an hour!! Then they said "your next" we watched another six tables go before us, ridiculous. However like, I said Justus was absolutely amazing. He was prompt and made the trip worthwhile. read more

Went with family on a Tuesday night with many open tables. Were finally seated after waiting for 45 minutes. Food was good, but service was very, very slow. Two hours later we finished our meal. Took us right at 3 hours at the restaurant, which is ridiculous. Will not go back until they hire some people to work the tables. Dinner should not take more than 2 hours and certainly not 3. Manager was very sweet, but that only goes so far. read more

The food was good but the server was rude and made us feel uncomfortable. He made no effort to build any type of customer relationship. He walked away in the middle of our order because apparently we didn't order fast enough for him. I understand he may be having a bad day. How ever that is not our problem. read more

This Red Lobster is pitiful. I ordered a steak and lobster meal to-go, it came with no silverware and my food was extremely cold. I was staying in a hotel from out of town, so had to eat my ice cold steak with my fingers, and that's just the start. I requested my sides to be mashed potatoes and garden salad with no croutons. The entire garden salad was smothered in crouton crumbs -- so I couldn't even pick them off. Tossed the salad in the trash. The mashed potatoes were dry and didn't come with sour cream -- which I also requested. Overall, I would give my experience a 0/10 and I paid $50 for everything. I literally could've gotten 7 Chipotle bowls for this same price. Pathetic. read more

Hardly no wait time. Great staff. Food has been great every time we go. Our waitress Candy is on top of everything never had to ask for anything. read more

Miss the baby flounder , not on the menu... I always order it at red lobster...u have hamburgers & pizza on the the menu...sea food restaurant...word...‍ read more

***BUG IN OUR FOOD!***We had a green bug in our salad that camouflaged well with the lettuce. When the manager, Andy was contacted about it, she gave us an explanation on how it was a natural occurring incident on lettuce that comes prepackaged from another source. She claimed that the lettuce is washed on site and this was the first time she saw such a bug. It probably was the first time seeing it because all the other people probably ate the bugs without knowing it. The manager had agreed to comp the entire meal, but we instead got a ticket with about only $10.81 off the entire ticket. The manager was contacted again regarding this discrepancy, but she claimed that we misunderstood her. There was no misunderstanding, we basically paid $33.96 for a bug in our salad. read more

We were seated after a bit of a wait, which wasn't an issue bc we knew what the wait would be. We noticed a very strong chemical smell that was borderline overwhelming. As soon as my son and I slid into the booth we felt something sticky on the wall that the booth was against, which was wooden. We pulled our arms away and there was brown wood lacquer all over them. It stained both of our clothes (we were a party of four something is why we were slid all the way over). We asked to be moved and the server was very nice but said there would be another wait. We asked to see the manager just so they would know not to seat anyone else there and the manager on shift that night was extremely rude and almost acted like we were the problem. Not that two customers have wood lacquer on their skin and their clothes. Was never offered anything to wipe off with. We just walked out after the manager hugged and rolled his eyes at us when we asked to be moved. Never going back there again! read more

The best steak I had in this region! I also tried the grilled lobster tail and oyster w/ white wine. All the dishes were really good. Strongly recommend this place. read more

Service was wonder from the greater at the door till the waiter, the food was excellent. No complaints

I've had the experience of eating at Red Lobster from Tennessee to Wisconsin and I have to say this location is by far the best Red Lobster yet! Our waitress was really busy but managed to meet our expectations. The hubs got the NY strip and I got the lobster tail and New York strip. Everything was hot and fresh. I highly recommend this location. read more

Red Lobster - Seafood Near Me - Sevierville, Tennessee

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Our waitress Paisley has a cute squeaky voice. She's nice and she's been a good server. Food is good too. So glad we came here for the last night of our mini vacation here in TN. Would definitely visit this venue again next time we come. Very pleased. read more

Red Lobster - Hubby enjoys his ultimate feast! - Seafood Near Me - Sevierville, Tennessee

This was a very disappointing experience. Red Lobster has recently been sold and it will be interesting to see if the quality and service continues to decline as we experienced this evening. One party ordered tilapia from their fresh fish menu..they were out. Two other guests ordered trout from the fresh fish menu...they were out. I asked for a taste sample of a wine I wasn't familiar with the label and they refused to serve me a taste sample....who does that!!! I will be surprised if this chain makes it. read more

Awesome place. We were here for family reunion had 11 people and got waited on quickly and the staff were GRRREAT!! Amanda and Lee were phenomenal. Gotta say great service! They were laid back and had a sense of humor! We tipped them well! Well worth it. Would definitely come back. read more

Delicious as always. Red Lobster has always been consistent with the quality and taste of food. Establishment was clean and our waitress was very helpful and friendly. read more

Ok food and service. Cost was more than where I'm from. I did switch the fries in the fish and chips for a potato. Others have said any changes here are charged as ordering a separate menu item. I was charged $10 for doing this, and was not informed ahead of time. read more

I read the review about this place being a couples best meal in days just before writing this and had to laugh because that is exactly what I thought as I ate my meal! I almost left before ordering thinking it wasn't really what I was looking for and I'm so glad I didn't. Very good food! read more

This is probably the best red lobster I've been it, food and service are outstanding. I had the dragon shrimp last time and it was great. The lobster pizza is good as well as the lobster potato, highly recommend this red lobster. read more

The best meal that my husband and I have had in DAYS. All of the staff were so pleasant and professional and our waitress was a dream. We had stuffed mushrooms and fried green beans to start. We both had clam chowder, shrimp scampi, popcorn shrimp and coconut shrimp and it was all awesome. Oh, and the sweet tea was on point! read more

It was hard enough trying to find a good restaurant to eat at in pigeon forge so I decided to go with Red Lobster. When we walked in we were barley greeted by the hostess who didn't seem to care about receiving business at all. She just walked us to the table, dropped the menus down and left. So I decided to go to the bar and just get my order to-go and after waiting about 10 minutes for a bartender to come out I quickly realized that she didn't want to be at work either. I really expect to have better service if I'm going to pay over 20 dollars for a meal. Need less to say I would not recommend nor will I return to this establishment. read more

Just arrived to eat for my birthday at 6:10pm with my wife and was told that endless shrimp Monday's are over at 6 by a very rude waitress. I mean come on 10 min your gonna lose a customer for that shame on you and your staff. This is the 2nd bad experience I have had at red lobster within the past 90 days. I mean come on the customers pay your bills and your gonna treat them like this so long red lobster after today I will not be back. #thanksaruiningmybirthday read more

Reservation was given away to another customer. Added an additional 20 minutes wait to the experience. Food was good. Server was good. Would visit again but no reason to try rsvp again beforehand. read more

The service we received to night from all the staff was great. The host got my son a booster seat when he noticed he was cranky when I put him in the high chair. Our server was great and checked on us often. The manager came to the table and answered ALL of my daughter's questions about how they catch the fish! I could tell their focus was on customer service in this competitive restaurant market! read more

Great meal last night for both my husband and myself! Excellent service. We tried to go to Joes across the street but there was a long wait. Red Lobster had no wait, so we decided the eat there. We weren't disappointed!! read more

Eat thier alot great food! The staff could be more friendly. Only half the restaurant was full but thier was a 45 minute wait. Need more staff. read more

This is a wonderful place to eat! wonderful service and food got here fast food and our server was amazing! honestly can't wait to return

We were in town for an event for our son. We were going to try a new place but every place was packed with a long wait. We came here and they told us a 40 minute wait. We were seated in just under 30 minutes. We all had the all you can eat shrimp. Our server was Daniela and she was fantastic, and the food was hot and delicious. Granted it is a chain restaurant, but this location is a good one read more

Clean surroundings and professional service. Food was cooked to perfection and prices were reasonable. Check for online coupons for more savings!! read more

Grilled mahi was delicious. Chili shrimp appetizer could have been a meal in itself, and was wonderful.

Service was slow wait was really long for a week night waited like an hour and they had tons of tables open. The people that work there where nice but kinda strange the way they acted. It was just a weird experience. read more

When we walked in the restaurant we were greeted by a very nice hostess and we're seated right away. The reason I'm giving two stars is because our waitress was horrible. From the moment we sat down our waitress, Melissa seemed irritated and it was easy to see she was in a bad mood. We got our drinks and food pretty fast, so everything was fine. But I did not like the taste of my food at all. I ordered off the 4-course meal menu. I got a shrimp and scallop pasta, but it was way too lemony for me. I hate sending food back, and usually just make due, but I didn't even want to try to eat anymore of my food, and so I decided it would be best to order something else. When we kindly explained the situation and asked if it would be possible to get something else, our waitress acted as though we were being ridiculous and said "I don't know, I'll have to go ask" and begrudgingly took my food. I mean, seriously?! It was hard enough to ask, and then she has the nerve to make me feel worse. She came back and said I could, so I told her I would have what my husband got. A nice lady from the kitchen brought my food out and apologized for the other food. I was only more disappointed to find that the waitress had put down a baked potato instead of mashed. But by this point I was too fed up to care. This lady has no business working with customers, if she can't treat customers with respect and kindness, even if she's having a bad day. If I'm going to go to a nice restaurant I expect to receive kind, respectful service. read more