Excellent service. Gentleman was helpful ans got best price. Thanks. Highlyappreciated.read more

El Mirage, AZ Location -…read more Absolutely terrible experience. Dishonest practices, poor-quality parts (even at the highest price point I was offered), and a complete lack of accountability. I regret ever stepping foot in this store. I originally brought my daughter's phone in for a screen replacement and was quoted $250, which seemed high compared to going directly to Apple. I was going to leave since it was high so the "manager" offered to do it for $180 and said it would take 15 minutes. I agreed to do it. We returned after 30 minutes, waited another half hour, only to be told they didn't actually have the correct screen in stock. The phone was returned with the screen in even worse condition as he had taken it apart, and we were told to come back another day. Had I known the part wasn't available, I never would've allowed them to touch the phone, especially considering it's a 40-minute round trip from my home. On the second visit, Rovshan Karimli told us the price was now $189 and mentioned two screen options--one that could have discoloration. (On the first visit, I was only given one option.) He refused to honor the $180 quote. At that point, I just wanted the repair completed, so I paid. But once we got home, my daughter noticed the screen had a strange green and gritty appearance in the dark. I called and was told to bring it back--and was even accused of causing water damage! That accusation was completely baseless. The screen looked like that from the moment it was replaced, and she had been extremely careful with the phone. Who accuses a customer of water damage the moment they raise a concern? Third visit: They said they needed two hours to inspect the phone. I asked for a call when it was ready--no one ever called. I had to call myself, only to be told "nothing was wrong," even though they clearly hadn't tested the phone under the low-light conditions I had specifically mentioned. Rovshan said he'd order another screen just in case and asked me to return again and that he would call when it was in the store. Fourth visit: I called ahead to confirm the screen had arrived because I did NOT get a call! He acted like he didnt even know the situation when I called also. When I got there I showed a video of the issue. At this point, Rovshan abruptly changed his story and said the green discoloration was just how their aftermarket screens look, and that nothing could be done. This directly contradicted what he told me the last time. No replacement. No refund. No accountability. I asked for the owner's contact information, and instead of giving it to me so I could follow up, Rovshan called someone in front of me--mocking me the entire time. I have no idea if it was even the actual owner. All I wanted was a number. At this point, I feel completely taken advantage of. The lies, the backtracking, and the inconsistent pricing and screen options made the whole experience feel like a scam. They even tried to upsell me another $100 for a screen "comparable to Apple's," claiming Apple would charge $500--which is completely untrue. So now I'm out $207, stuck with a poor-quality screen, and was treated with total disrespect throughout the process. Avoid this store at all costs. They are unprofessional, dishonest, and completely untrustworthy.

I broke the screen on my phone while visiting family in the Phoenix area. Phone Booth and Repair…read moredid an amazing job replacing the screen and getting me functional once again. Service was fast, and although replacing a phone screen on a newer Samsung S+ series is expensive, the price was reasonable. They even included a free screen protector. My phone works like new again! I am very happy to recommend Phone booth & Repair to frie ds and family.

We called up this morning because my wife had a cracked screen. We showed up and 10 minutes later…read morewe walked out with a new screen for a very reasonable price. The owner is super easy to work with. A good guy. I recommend.

Very good with PC work, probably better to take you Mac elsewhere. Very friendly, helpful, and…read morehonest. Just like all businesses these days it's hard to find good help and the "Mac" guy was not available frequently. I wouldn't hesitate if I had a PC desktop or Laptop.

What a wonderful asset for Vistancia . Ron and his team went the extra mile to make are experience…read moregreat. If you live in this area go local you won't be disappointed.

We had to go to the Apple Store they had a line waiting for assistance. I don't like malls... and…read morethe Apple Store was great... just busy !

I had my cellphone screen replaced June 2024. The owner was very pleasant and helpful. AJ made…read moresure I was pleased with the results before I left his shop. The price was less than three other places that I called for a price check. I would definitely recommend Mobile Matrix. JLiv

They did my IVP fingerprints so fast and easy! The guys working there were super nice and it took…read moreabout 10 minutes to do even though I didn't have an appointment. 10/10 recommendation

Would rank the service 0 stars if I could! I turned in my laptop in Thursday to Ms. Patty (the…read moreowner) was told they'd give us a call of the diagnosis later that day, which I did not , and had to call them. They then told us Friday that they still haven't gotten to it (we only saw one other laptop other than ours when we turned it in) . Saturday, they called us to let us know they can fix it , in 2 hours , thank god!! But also let us know that the hinge on the laptop broke (which was not broken when we turned it in). Never got any call about my laptop being finished that day . Sunday they were closed. And today still no call so I went myself to retrieve my laptop. Hinge is literally completely broken, and they ( Derrick and Patty) expect me to still pay almost another $100 for them to fix what THEY broke. Not sure if they get bored there from not doing their jobs and start throwing the laptops around or as head rests while they're clearly not doing anything . I work in the service industry and understand how customers can be tedious so I have patience for workers but when the communication skills are terrible, service SUCKS, and no one wants to do their job, there are other companies that can take my money.

Honest and was able to fix my phone within a day. What more can you ask for? Will definitely be…read moreback for my next repair.

I took my iPhone in to have the screen repaired. Mike was very knowledgeable, kind and honest when…read moreit came to the repairs my phone needed. He took the time to explain the process and even gave me some pointers and advice on how to keep my phone running smoothly longer. The cost to repair was very affordable too. I will definitely be going back to have my other devices repaired!

The price is higher than other shops for same repair and same OEM parts with warranty. They charge…read more$30 for just checking because I refused their repair that is $60 more than other shops. They should have called me hours ago to tell me the phone repair will be $196 more than what we agreed at his store/home office, but they waited until late night. I felt what they wanted was to make he situation that I had to have it fix there tonight. Now I have to wait another day to take my phone to ubreakifix. ***Before taking your phone to this place, please make sure they give you the best price. You can't refused the service after your phone is given to them without paying anything to get your phone back.***

I was hopeful that this would be a good solution for getting the sound on my iPhone 6 fixed. When…read moreI brought in my phone, he told me that he shouldn't have any trouble fixing it and took a deposit. Later, he called back and said that he was not able to fix it after all. I picked up my phone and he did not return the deposit. (I believe I lost about $30, just for letting him unsuccessfully try fixing it.) I then went to the Apple Store and they were able to fix it for about $5 more than iSmartDoctor was charging. Also, the Apple Store assured me that if they were not able to fix it, I would not have to pay anything. I have learned my lesson. From now on, I will just go to the Apple Store in the first place. ---------- I wasn't questioning if I signed something saying the deposit was non-refundable. However, I was simply pointing out that is not true at the Apple Store. Also, they were able to fix it there.

William came to my house on Saturday to help me with my laptop. He was on time, very pleasant and…read morevery knowledgeable. He spoke to me in terms I understood. If you need help with your IT needs call William, I am sure you will be as happy with the results as I am. 602-492-7554. His prices are very reasonable