Have used two other repair services in the past. Bob is…read moremore knowledgeable, competent, and fair. By far the best.

As much as I've babied my MSI since the day I got it the plastic housing on the laptop screen began…read moreto separate at the hinges due to the fasteners weakening after years of use. Bob sent me the link to purchase a new housing, and once it was in, I dropped it off and he had it repaired the same day. I worked in I.T. and telecommunications in the military and he is very knowledgeable and easy to talk with. He too is a veteran. The best part is he is my neighborhood and less than a mile away.

Extremely helpful and pointed me in the right direction. Much appreciated. Offered so much support…read moreeven when I ultimately didn't need him. Thank you.

Very detailed and friendly, kept in touch with me throughout the whole process. Would recommend.read more

Brad was astoundingly knowledgeable. He had my PC that I'd been struggling with for weeks fixed…read morewithin the same day, and went above and beyond my expectations. My PC has no more stability issues, is fully updated and functional, and runs far better than it did before. He installed and got my RGB fans working, helped me with setting their speed, he even figured out in minutes what EA support couldn't figure out in weeks on how to install and make functional two games that had frustrated me. He kept me informed the whole way and messaged me the next day to follow up. He learned something new, I learned something new. We laughed, we cried. Okay, I cried... tears of joy, I promise. I would recommend no one other than Brad at iNFLUX PC to fix your PC/devices and 5 stars is not enough.

Brad is amazing. Knows his stuff, provides great service, and is the nicest guy! He offers services…read moreonline (connects to your computer to troubleshoot and fix what's wrong) which is mega convenient. Highly recommend !

Ross arrived on time. He really had his work cut out 4 him. He spent 2 hours working on desk top,…read morebut he fixed it. Very grateful for his help.

My sons gaming PC decided it didn't want to work after 6 months of use. I needed a fast repair and…read morewent with the Computer Repair King (Ross). He quickly was able to diagnose the problem and get my sons PC back up and running. He was very accommodating, professional and had a great line of communication. I will be using Ross for all my future computer repairs going forward. (I want to note, as I think it's important, my PC was under warrenty but due to urgency I didn't want to go that route. Ross was the first to recommend going through warranty to save money, which speaks volumes, he is honest and has the costumers best interest in mind)

Matt is my go to guy for my laptop. Good communication. Easy to drop off and pick up at the UPS…read moreStore. I appreciate the excellent service.

This computer repair is legit and worth it. My daughter's laptop wasn't working and Matt had it…read morerepaired in less than a week. He's professional, knowledgeable, responsive, and fair prices. I would highly recommend West Valley Tech!

They did my IVP fingerprints so fast and easy! The guys working there were super nice and it took…read moreabout 10 minutes to do even though I didn't have an appointment. 10/10 recommendation

Would rank the service 0 stars if I could! I turned in my laptop in Thursday to Ms. Patty (the…read moreowner) was told they'd give us a call of the diagnosis later that day, which I did not , and had to call them. They then told us Friday that they still haven't gotten to it (we only saw one other laptop other than ours when we turned it in) . Saturday, they called us to let us know they can fix it , in 2 hours , thank god!! But also let us know that the hinge on the laptop broke (which was not broken when we turned it in). Never got any call about my laptop being finished that day . Sunday they were closed. And today still no call so I went myself to retrieve my laptop. Hinge is literally completely broken, and they ( Derrick and Patty) expect me to still pay almost another $100 for them to fix what THEY broke. Not sure if they get bored there from not doing their jobs and start throwing the laptops around or as head rests while they're clearly not doing anything . I work in the service industry and understand how customers can be tedious so I have patience for workers but when the communication skills are terrible, service SUCKS, and no one wants to do their job, there are other companies that can take my money.

Awesome gaming chairs and computers! Get out of the house and come play Fortnite or join a Super…read moreSmash Tournament at SL. I am hoping to get my son out of the house to meet some other gamers. I was grateful that SL took a look at my daughters laptop and gave it a good diagnostic. It cost $35 to check it out if you do not go with the repair. We decided to not repair it and wait until it crashes and buy a new one after that because the repairs were cosmetic. The gaming chairs are super comfy. They retail them at SL as well!

They never answered any of my calls or returned my messages I am very disappointed.....read more

My Dell G15 gaming laptop got what is termed "the blue screen of death". My entire life is on that…read morelaptop and I'm dead in the water without it - helpless. Having been an electrical engineer for decades, I tried to fix it myself. I finally gave up and called Surprise Computer. Steve came to my house to help me get my life back. Honestly, I didn't think that anything could be done and that I would have to get a new laptop. But hallelujah, Steve was able to get me back up and running again. I am eternally grateful to him. He is now my go-to guy for anything future laptop issues.

Steven did me a solid. great service. will not use anyone else ever again,…read more Very very good at what he does.