Reviews sure run hot and cold. My experience though was great…read more I think you get a feel for the place when you only make a small purchase but they treat you like you bought the most expensive item in the store. I had bought an OEM video card but after opening the box and installing I notice the power cord wasn't correct. I was panicking because the big box store could't help me. I called around to different stores to see if they'd sell me the cord. Only Jason took time to talk with me. He said "Yes we could sell you the cord but it's better to bring in the computer so you get the right one" Well I did bring in my PC first thing on Saturday. Jason wasn't in but Simon said he'd take care of me. It turned out the first cord he brought out that he thought would work wouldn't when he opened up the case. So he got a second one which did. He only wanted $10 for it. I gave him the money and started to pick up the PC and he said, "Don't leave yet, let me bench check to make sure it worked. I don't want you to get home and it doesn't work". So he took the time to take it to the back bench to make sure it booted up correct. He also very politely told me that I had not used the on/off switch on the PSU so that when I got home I needed to turn it back on after plugging in the power cord. So only a $10 sale but I was treated like a huge business customer. Very glad I found this place and will recommend it to others if they are looking to buy a PC since they also had a few custom builds there for reasonable prices.

I have had two dealings with Emerald Computers. Both very positive. The most recent, Patrick took…read moremy old iMac and copied everything over to my new computer. He found a problem early on and notified me so that I could make a decision. Everything worked perfectly! Their pricing is very reasonable!

We are a small business in Glendale, and were lucky enough to come across Patty and Michael Sicard…read moreand DataFast. We needed a whole new IT and phone setup in our office and they executed our needs in an efficient, effective, informative and very friendly manner. Michael got us a very fairly priced quote, then followed up as our Management made their decision among several choices. We chose DataFast as they are a local family owned business, and showed through the bidding process to be very responsive (important!) as well as helpful with assumptions and suggestions. Scott led the onsite install and even during busy work days for us was hardly noticeable by our staff as he completed the project. Almost like we'd been working with him for years. Going forward we are also going to continue to use DataFast for on call IT solutions, as their expertise has allowed us to do without an IT person onsite! Pretty easy 5 stars with value to boot!

They did my IVP fingerprints so fast and easy! The guys working there were super nice and it took…read moreabout 10 minutes to do even though I didn't have an appointment. 10/10 recommendation

I want to highly recommend the man I trust to repair my computer. The owner, Steve Underwood of…read more Surprise Computer LLC 623-455-9795. After an APS outage, my very old, maybe 15-20 years old, computer didn't come back on. I called Steve at 5:00, and he was at my house by 5:30. I depend a lot on my computer, so he took it with him immediately that evening. He cleaned out viruses and saved my information to a substitute computer, that he brought to me the following morning to use while he builds me a new one.

My Dell G15 gaming laptop got what is termed "the blue screen of death". My entire life is on that…read morelaptop and I'm dead in the water without it - helpless. Having been an electrical engineer for decades, I tried to fix it myself. I finally gave up and called Surprise Computer. Steve came to my house to help me get my life back. Honestly, I didn't think that anything could be done and that I would have to get a new laptop. But hallelujah, Steve was able to get me back up and running again. I am eternally grateful to him. He is now my go-to guy for anything future laptop issues.

My new great recommended find: Sun City Computer. Jay Harris, the owner is so helpful, besides…read moreknowledgeable. I purchased a laptop at such a good price. He transferred everything from my Windows 10. Then he removed all my data from my "old" laptop and set it up for my friend. (It wasn't enough for my needs.) His warranty lasts for as long as he's in business. He then boxed it for shipping. The following day, he came to my house to get it to connect with my printer (Internet). Jay is located a few doors down from Royal Cafe on Grand. Lots of parking.

I am delighted with the service from Jay at Sun City Computer…read more He was very knowledgable, efficient and reasonably priced. What a pleasure to get great, honest service.

I have had Mat service my desktop twice in the last 6 months. He is very direct and professional…read more His rates are but a fraction of what Cox tries to get away with with their "service plan". His house-calls are a great convenience. Each time he arrived within a couple of hours......the same day I called. I would certainly use him again. df Surprise AZ

Matt is my go to guy for my laptop. Good communication. Easy to drop off and pick up at the UPS…read moreStore. I appreciate the excellent service.

Very Nice and professional service. Fairly priced and i would recommend for console repairs!!read more

Contacted Stephen G. of Vista Tronics my son's PS4 was having some issues after dropping it the…read moreHDMI port was cracked and the fan was making noise. Stephen has a home based business offering electronics repair. I dropped off the unit with my information we responded by text said he averages 2-3 days on repairs. I was very happy with the cost and ease of service I would recommend them highly.

Rarely do you take something in for repair and get it back working better than when it was new. But…read morethat's exactly what happened when I took my laptop in when the hard drive crashed. Matt salvaged ALL of the data (pics, music, etc.) installed a new solid state hard drive and WOW, is it fast now! They did such a great job, when my dad's PC hard drive died, they provided the same service for him. Machine works great and all of his data was saved as well. Turn around time is super fast, prices are more than reasonable and Matt now has two customers for life!

Icon for DuckDuckGo disappeared from my desktop. Simple thing to fix, right? NO! When I got my…read morelaptop back, $185 later, nothing was the same, nothing worked as it used to and still no DuckDuckGo icon on my desktop. Made several trips in to fix the new problems they created. Also, when I mentioned that's all I wanted in the first place was DuckDuckGo on the desktop it was explained to me that I really didn't want DuckDuckGo and there were better products out there. A lot of money for nothing. A month later and I'm still trying to get things to work the way they used to. Not happy!

So I am WAY overdo submitting this review!! The manager at…read moreGentech, Dalton is AMAZING!! I called with laptop issues a few weeks on a holiday, had to call the emergency # on the recording! He helped me get it going again over the phone plus I took it on the next day so he can clear out some issues! Sooo HELPFUL & KNOWLEDGEABLE!! And the cost was very reasonable for their expertise!! THEN in the last two weeks, I've had to take my iPhone in that is only about six months old because it was really acting up! And of course he fixed that too! I cannot say enough about Dalton and all the staff at GenTech!! I highly recommend that you try them first even before your service provider! I know he saved me a lot of time! Thanks GENTECH!! So glad you are in my neighborhood! There are other companies nearby and I'm glad I chose GenTech!!

While walking to another store in North Phoenix I saw Gen Tech. I had just bought a new laptop and…read moreneeded programs and apps installed. I tried this myself in the past but as a senior citizen it was a nightmare. Not only did Gen Tech have it up and running in less than an hour they also checked my older lap top for any malware. These are tech professionals who know what they are doing and very pleasant to deal with. The price was very fair and they saved me an awful lot of grief. Very much recommend them. What made it even better there was no upselling or trying to tie me into one of those "service contracts." This place is a real hidden gem.