I ordered a camera lense online based off of Best Buy search engine- but when I got the lense, it…read moredidn't fit my camera. Junior, the manager, handled my return and made it seamless for me. He went above an beyond to give me my full refund. Good customer service is hard to come by these days and Junior did an excellent job! Zero stars to the Best Buy website - that needs an overhaul-only pull up items based on what was searched, not everything causing what happened to me today.

Brain and Jesse took care of me. Had an issue with a tv. They treated me professionallyread more

Joe added a new hard drive and RAM capabilities to my MacBook Pro for under $500, thus saving me…read morefrom purchasing a new MacBook immediately. My laptop runs like a new one, and allows me time to purchase a new one. Exceptional service and possibly one of the finest individuals you will meet. Well done, Joe! Thank you very much!

Awesome service quick turnaround I'll use them again without hesitation. Price reasonableread more

Reviews sure run hot and cold. My experience though was great…read more I think you get a feel for the place when you only make a small purchase but they treat you like you bought the most expensive item in the store. I had bought an OEM video card but after opening the box and installing I notice the power cord wasn't correct. I was panicking because the big box store could't help me. I called around to different stores to see if they'd sell me the cord. Only Jason took time to talk with me. He said "Yes we could sell you the cord but it's better to bring in the computer so you get the right one" Well I did bring in my PC first thing on Saturday. Jason wasn't in but Simon said he'd take care of me. It turned out the first cord he brought out that he thought would work wouldn't when he opened up the case. So he got a second one which did. He only wanted $10 for it. I gave him the money and started to pick up the PC and he said, "Don't leave yet, let me bench check to make sure it worked. I don't want you to get home and it doesn't work". So he took the time to take it to the back bench to make sure it booted up correct. He also very politely told me that I had not used the on/off switch on the PSU so that when I got home I needed to turn it back on after plugging in the power cord. So only a $10 sale but I was treated like a huge business customer. Very glad I found this place and will recommend it to others if they are looking to buy a PC since they also had a few custom builds there for reasonable prices.

I have had two dealings with Emerald Computers. Both very positive. The most recent, Patrick took…read moremy old iMac and copied everything over to my new computer. He found a problem early on and notified me so that I could make a decision. Everything worked perfectly! Their pricing is very reasonable!

I have a problem backing up my iPhone. Although I had plenty of space left on iCloud, my phone…read moreindicated that there wasn't enough room. I stopped by the Apple Store and a couple people looked at my phone. Neither was able to help me. The second person told me that in-store personnel are better able to solve hardware problems than software problems. The second person took my phone number and scheduled an appointment with an iCloud expert. The following day, that person solved my issue.

I had such a great experience with Jesse at the Arrowhead Apple Store. I had been struggling with…read morean issue for over a month and had already visited the Apple Store twice before. I also spoke with both IT and Apple Support over the phone, but no one took the time to truly help me the way Jesse did. He was incredibly thorough, patient, and knowledgeable, and he solved my issue in less than an hour. I genuinely appreciate the care and effort he put into helping me. Outstanding customer service like this deserves recognition. Thank you again, Jesse!

honest, transparent business. have had repair and purchase interactions and all were outstanding.read more

Very responsive and polite. They were able to get the charging port cleaned out and on my way the…read moresame day! Great service, clean store and would go back if I ever needed this kind of service.

Overall: 6 Stars from me!…read more ________________________________________________ Visit: 2026: 6 Stars from me! Location: Gilbert (1st Time) My mentors PC had a secure boot fail on an all in one. After trying to do it myself and not succeeding, dropped it off to let the pros do it. Dropped it off at 5pm and it was ready the next day. Was only charged for 1hour of service Fantastic service, communication, speed and quality. ________________________________________________ Visit: 2025: 6 Stars from me! Location: Phoenix Was getting my pc ready for BF6 when I ran into an issue with my HD and secure boot. They were able to quickly find out the issue (loose connection with my HD. Just as quick they were able to repair it and get it back to me same day as I dropped it. OUTSTANDING service, care, and treat you with respect and honesty. ________________________________________________ Visit: 2024: 6 Stars from me! Location: Phoenix Need a repair for a strange sound from my pc. They helped to figure it out via email. Then on the visit to have it fixed, I was treated with respect and never felt like I was being talked down to. Trogdon, Drew and Chris were some of the nicest folks I have ever met. Time flew by as I relaxed and played some forza and watched rick and morty on tv! You will not regret it. ________________________________________________ Visit: 2023: 6 Stars from me! Location: Phoenix They fixed an bad shipped PC that I got from another company. If you are looking for a great place for support, replacements and pc shopping, then look no further than META PCs. They treated me fair and with respect, and I know nothing about the insides of pcs. Check them out online and in person here in Phoenix. Will be back there for my next upgrade. ________________________________________________

My experience didn't start off great. There were shipping delays, and when my PC arrived, I ran…read moreinto an issue that prevented me from enjoying it right away. I was understandably frustrated. That said, I want to give credit where it's due. The MetaPC team took ownership of the situation, stayed in communication, and made things right. They worked with me to resolve the issues, followed through on their commitments, and showed they genuinely cared about making sure I was taken care of. Problems can happen with any company, what matters is how they're handled. MetaPC earned my respect by standing behind their product and their customer. I'm happy with the resolution and appreciate the effort the team put into turning a frustrating experience into a positive one. Thank you to everyone at MetaPC for making it right.

Amazing experience! Brought a laptop back to life that I haven't used in years. Ended up being a…read moremuch bigger task than planned and it's as good as new! all for well under $100! great customer service, would recommend.

My laptop was fixed within a few days, he is very nice and does an amazing job. The prices are also…read morevery reasonable, totally would recommend

I was having problems with my laptop. Turns out my fan wasn't working and without my knowledge it…read morewas causing shut down problems. Data Doctors did a great job getting me back up and running with minimal cost

Matt did a great job today doing a checkup on our laptop!!!! Very personable and professional…read moreservice .Thank you Matt and Data Doctors!!

Rarely do you take something in for repair and get it back working better than when it was new. But…read morethat's exactly what happened when I took my laptop in when the hard drive crashed. Matt salvaged ALL of the data (pics, music, etc.) installed a new solid state hard drive and WOW, is it fast now! They did such a great job, when my dad's PC hard drive died, they provided the same service for him. Machine works great and all of his data was saved as well. Turn around time is super fast, prices are more than reasonable and Matt now has two customers for life!

Icon for DuckDuckGo disappeared from my desktop. Simple thing to fix, right? NO! When I got my…read morelaptop back, $185 later, nothing was the same, nothing worked as it used to and still no DuckDuckGo icon on my desktop. Made several trips in to fix the new problems they created. Also, when I mentioned that's all I wanted in the first place was DuckDuckGo on the desktop it was explained to me that I really didn't want DuckDuckGo and there were better products out there. A lot of money for nothing. A month later and I'm still trying to get things to work the way they used to. Not happy!

Took my PC in that was having random restart issues. They not only found the issue but found some…read moreother opportunities to improve the stability and performance of my PC. They were great about connecting with me on the progress and what they were finding. PC now performs like new and faster than before.

Great Store. Have had 2-3 transactions here with great service and advise and or clarification on…read morefixing something my self!