I have used Reboot Computers on 4 occasions- twice to clean up massively infected hard drives once to replace a hard drive and, most recently, to buy a new computer. Joe, the owner, did great in each instance. He is personable and informed and really wants to get things right. The computer I bought was to run programs through a Sonos sound system and a Sony TV. The codex output did not work due to software compatibility issues and Joe installed a new video card for NO COST! Also service was fast and he is a great communicator. read more